What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 10:00. Early or late check-in/check-out availability and costs are not specified.

Where is the hotel located?

The hotel is located in Ueno, Tokyo, near a metro station. It is close to Ueno Park and Ueno Zoo, with Inaricho Station just 7 minutes away on foot and Ueno-okachimachi Station 10 minutes away.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

Hotel New Ueno in Tokyo

Average nightly price at Hotel New Ueno by month, last 12 months (USD)
Month	Average price
January	$99
February	$107
March	$123
April	$141
May	$111
June	$88
July	$91
August	$96
September	$109
October	$138
November	$144
December	$130

What guests think

At Hotel New Ueno, travelers consistently praise the unbeatable location steps from Ueno Station and the friendly, helpful staff, while noting compact rooms and an older business hotel feel with some dated areas and occasional maintenance or cleanliness lapses.

Breakfast, often a Japanese set, is frequently described as tasty and satisfying. A traditional key system and late night front desk cutoffs can be inconvenient, and Wi-Fi speed is reported slow in several reviews. The lobby can feel cluttered due to stored luggage, and lower floors may catch some street noise. Overall, expect a straightforward, no frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older, basic facilities with a tired lobby and occasional issues (e.g., ashtray by the elevator, a broken vending machine). Handy extras include a lobby drink or ice water station, laundry access, and an elevator that requires a room card.

Related guest reviews

8

Kwai Kin

Mar 4, 2024

·

Stayed 3 nights

The hotel is a bit old

10

Hiroshi

Jun 22, 2024

·

Stayed 1 night

エレベーターがカードがないと動かないのがちょっと不便だった。あとは、問題なしです。

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8

YU PEI

May 21, 2025

·

Stayed 4 nights

除了房間有點小，其他我都覺得還不錯，像是地理位置很好，交通方便，飯店還有無限量提供冰水，這點真的很棒。

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10

Apisilp

Oct 30, 2023

·

Stayed 3 nights

เป็นโรงแรมที่ใกล้สถานี Ueno มาก ในราคาไม่แพง ลงลิฟต์ที่ Main Exit ของสถานี แล้วเดินลากกระเป๋ามาไม่ไกลก็ถึงโรงแรม ห้องค่อนข้างเล็กแต่ก็เข้าใจได้ว่าตามสไตล์ Business Hotel ใน Tokyo เนื่องจากอยู่ในย่านผู้คนพลุกพล่าน ต้องทำใจเรื่องเสียงสักหน่อย มีรถหวอวิ่งผ่านอยู่เรื่อยๆ โรงแรมมีตู้กดน้ำแข็งและน้ำดื่มตรงล็อบบี้ มีเครื่องซักผ้าแต่ต้องขอกุญแจห้องจากพนักงาน เลยไม่ค่อยสะดวกเท่าไหร่

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8

Kevin

Sep 23, 2024

·

Stayed 1 night

This was a very convenient location just steps from the subway station. The sense of arrival is quite tired with a lobby full of suitcases and minimal appeal. Arriving in the lobby gave me pause on the hotel. The location more than made up for lobby and the room provided good basic small but comfortable accommodation. I would stay here again, but would be aware of what to expect. Thank you

8

まみ

Nov 23, 2025

·

Stayed 2 nights

建物は古いですが、客室は綺麗にしてあり、過ごしやすかったです。スタッフの方も親切で感じがよかったです。 Wi-Fiもあり、アメニティも充実していました。ただ、エリベーター横に灰皿があり、エレベーターを使う時にたばこの臭いがプンプンしてとても不快でした。朝食も実家で出てくるような懐かしい感じのメニューでした。連泊したのですが1日目と2日目でメニューが変えてあり、配慮を感じました。

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6

カズキ

Feb 6, 2025

·

Stayed 1 night

施設内の自動販売機が故障していて、わざわざ新館の6階まで、買いに行がなければならなかった。

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8

Sze Wing Jo

May 5, 2025

·

Stayed 4 nights

酒店內的設備比較殘舊，但附近食肆和購物點林立，交通亦非常方便。

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8

Maria

Apr 20, 2025

·

Stayed 1 night

I stayed at this property recently and found it to be incredibly convenient—especially since I had to take the train multiple times. It’s very close to both Ueno Station and Keisei Ueno Station, which made getting around Tokyo much easier. That said, the property could use a bit more maintenance. The lobby wasn’t quite what I expected—it felt a little cluttered, mostly due to the large amount of luggage being stored there for guests. It didn’t feel as welcoming as it could have. The staff, however, were amazing as always. Everyone was kind, helpful, and courteous, which made a big difference in the overall experience. The rooms were very small, but they had everything I needed for a short stay. Some of the furniture felt a bit outdated, and the carpet definitely could use some attention—it didn’t feel like the cleanest. Overall, while the hotel has some areas that could be improved, the location and the wonderful staff made it a convenient and decent choice for a quick trip.

8

Grace

Mar 14, 2024

·

Stayed 1 night

There’s a refreshing drink innthe counter, a welcome drink I suppose.

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Cleanliness

Many guests found rooms clean and tidy, sometimes spotless. However, several reported lapses like dust, hair, odors, stained or aging fittings, and bathrooms needing better attention.

Related guest reviews

4

Tsz Kwan

Sep 18, 2024

·

Stayed 2 nights

The room is very small and not very clean

6

kelly

Mar 14, 2024

·

Stayed 2 nights

The staff are friendly and helpful. The room was not very clean, thick dust on the temperature control and hair on the carpet. The room was very small. I’ve stayed in much nicer hotels in Tokyo for less money

10

Michael

Apr 11, 2025

·

Stayed 1 night

Clean and tidy, great access to Ueno station, and local shops and food.

10

Susan

Oct 21, 2023

·

Stayed 1 night

The location is incredibly convenient from Ueno Station. Front desk staff and breakfast staff are very nice and friendly. Check in was quick and there are nice treats for guests. My room was spotless, well-appointed, and quiet. I would stay here again in a heartbeat.

6

かずひさ

Oct 16, 2024

·

Stayed 1 night

設備面でフロント1Fトイレがわからないし、清掃も綺麗にして下さい

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8

Dana

Feb 16, 2025

·

Stayed 2 nights

We stayed here for two nights in February. The convenience of the location can’t really be beat, as it’s right next to Ueno Station. Here’s some pros and cons: Pros: • Super convenient • Great staff • Nice sized room (for a business hotel) • Basement restaurant breakfast was excellent. • Clean hotel • Our room had two beds, with enough space for our luggage. Cons: • There was some peeling wallpaper by the window. • The window faced a wall. • Bathroom was small, but not bad, just small. • We noticed an odd smell when we first entered, but that did vanish after opening the window and where came back, so. As far as business hotels go, this is one of the best I’ve stayed in. Yes, I’d stay here again, especially during short layovers between travel across Japan. Good hotel for the price.

10

Shengguang

Jun 30, 2025

·

Stayed 3 nights

Clean room and nice staff.

8

Maria

Apr 20, 2025

·

Stayed 1 night

I stayed at this property recently and found it to be incredibly convenient—especially since I had to take the train multiple times. It’s very close to both Ueno Station and Keisei Ueno Station, which made getting around Tokyo much easier. That said, the property could use a bit more maintenance. The lobby wasn’t quite what I expected—it felt a little cluttered, mostly due to the large amount of luggage being stored there for guests. It didn’t feel as welcoming as it could have. The staff, however, were amazing as always. Everyone was kind, helpful, and courteous, which made a big difference in the overall experience. The rooms were very small, but they had everything I needed for a short stay. Some of the furniture felt a bit outdated, and the carpet definitely could use some attention—it didn’t feel like the cleanest. Overall, while the hotel has some areas that could be improved, the location and the wonderful staff made it a convenient and decent choice for a quick trip.

8

Nina

Dec 3, 2024

·

Stayed 4 nights

The Hotel had everything I needed. The room was well equipped and always clean. The position was exactly what I required: close to the station and the park with plenty of places to eat close by.

4

Tomomi

Mar 21, 2024

·

Stayed 1 night

禁煙室を予約したがタバコ臭かった。スタッフに空気清浄機で対応してほしいと言われたが部屋には空気清浄機がなくフロントに電話をかけたが出なかった。バスタブがきれいではなかった。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with dated decor; some rear rooms are quiet while lower floors may hear street noise. Wi-Fi speed is repeatedly mentioned as slow.

Related guest reviews

8

Alisen

Jun 24, 2024

·

Hotel is very near ueno station. Just a crossing away. Convenient place for shopping. However room was very small for 3pax. Apparently a Double bed room was converted to triple room with add on bed. Side table and chair was moved to a corner outside the toilet. Hardly had any space to walk, only can open lugguage one at a time with toilet door closed. Only 1 room key was given and had to slot in the room to on the lights. We cannot leave the room unless all 3 of us leave together as the lift needs the card to tap in. Requested to ne given 2 room cards instead after which

8

Koji

Jan 23, 2023

·

Stayed 1 night

低層階だと道路で会話してる声が結構聞こえたので上の階の方がお薦めだと思います。

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8

Kwai Kin

Mar 4, 2024

·

Stayed 3 nights

The hotel is a bit old

6

SIU FAI

Mar 19, 2025

·

Stayed 4 nights

WiFi速度不佳

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8

NOBUO

Jun 13, 2025

·

Stayed 3 nights

部屋が狭いのが難点です。

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8

Chong Kok

Aug 9, 2025

·

Stayed 1 night

飯店位置很靠近上野JR站，交通方便，員工友善。但是房間有點小，裝潢有點老舊。早餐一般。

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8

YUE KI IVAN

Mar 30, 2025

·

Stayed 1 night

Next to Ueno JR station, easy access to train. The room is typical Tokyo hotel size. It is more the 70s style hotel room. But it will serve you fine for overnight stay. Plenty of choice for food nearby , especially there are 3 restaurant at the hotel annex building side. If you want quick bite there is a Matsuya and Yoshinoya operate 24/7 less than 5 min walk from the hotel. The hotel require you give out room key when you leave the hotel out for the day and they will close the door after mid-night. They do charge 300 yen (City Hotel tax ? ) when I checked in, didn't have the same experience when I use other hotel in Ueno area. I guess maybe the price already included?

8

Greig

Mar 29, 2025

·

Stayed 2 nights

Had room 610...quiet. Room was at rear, view of a wall 4 metres away..but thats ok, aided to the quietness. Clean, with room to swing 1/2 a cat. Super close to the station and Uneo Park, fortunate to be there for the cherry blossoms yesterday 28th March.

4

?

Dec 13, 2024

·

Stayed 2 nights

値段の割にあまり良くない。・使い捨てスリッパ無し・綿棒無し・テレビ付かない(リモコンが壊れてる？) ・ナイトランプはスイッチだけで、ランプは存在しない・壁と布団にシミ・バゲージラック無し・ホテルWiFiのインターネットが遅すぎる (奇跡的に第一工科大学のeduroamが届くため、教育機関に所属している人はそちらに繋ぐと良い)

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8

Tze Chiew

Feb 12, 2025

·

Stayed 2 nights

Ideal location, near a major train station and plenty of food and shopping options. Single room was really small but has everything you need for a night’s stay.

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Service

Service is consistently friendly, courteous, and helpful, with smooth check-in, honest housekeeping, and willing luggage storage. Traditional key procedures and late night reception hours can be inconvenient.

Related guest reviews

10

ヨシロウ

May 26, 2025

·

Stayed 1 night

駅からも近くチェックイン前にもかかわらず、快く手荷物を預かっていただけました。また機会があればよろしくお願いします。

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10

kevin ee

Jan 24, 2025

·

Stayed 1 night

We lost a gold cross on the bed. House keeping found it and left it on the bed ! That’s honesty. Very good management and friendly staff.

10

Wai Chuen

Jan 26, 2026

·

Stayed 1 night

Friendly staffs, fast and smooth check in

10

Mayumi

Aug 7, 2025

·

Stayed 1 night

今回は女性１人で初めての宿泊でしたが、フロントスタッフさんの対応が親切＆きめ細やかで快適に過ごす事が出来ました。上野駅からとても近くて便利なので、また機会がありましたらお世話になりたいと思います。

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8

Rafael

Jul 27, 2024

·

Stayed 1 night

Good location directly next to Ueno Station. Fridge in our rooms was loud when turned on but as we always bring earplugs this wasn't much of an issue. One thing we are not used to is having to leave the room key at the reception which is only available till 1am, so when going out at night that's something you have to keep in mind and be Back in time.

10

Heather

Jun 19, 2025

·

Stayed 1 night

Great location for visiting Ueno Park. Very friendly and courteous staff!

6

ノリユキ

Nov 16, 2023

·

Stayed 1 night

駅出てすぐのホテルなので寝るだけのホテルとするなら便利です。カードキーはその都度フロントに預けるシステムのため混んでると煩わしいかもしれません。

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10

Christina

Sep 24, 2024

·

Stayed 3 nights

Staff is friendly and helpful. Very close to JR station.

10

Chisato

Nov 26, 2025

·

Stayed 1 night

古いホテルでしたが素晴らしいホスピタリティを感じました。プレゼントのアメニティも良かったです。駅からも近くとても便利です。

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8

YUE KI IVAN

Mar 30, 2025

·

Stayed 1 night

Next to Ueno JR station, easy access to train. The room is typical Tokyo hotel size. It is more the 70s style hotel room. But it will serve you fine for overnight stay. Plenty of choice for food nearby , especially there are 3 restaurant at the hotel annex building side. If you want quick bite there is a Matsuya and Yoshinoya operate 24/7 less than 5 min walk from the hotel. There is a Wendy's right at the corner of the street if you prefer western style fast food. The hotel require you give out room key when you leave the hotel out for the day and they will close the door after mid-night. I am not sure if it is due to Sakura blooming season Friday night. It is quite noisy outside of the hotel (The back street of the hotel have some and there are quite a few drunk yelling non-sense after midnight.

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Location

Exceptional location just steps from Ueno Station, with easy access to Ueno Park, Ameyoko, trains, and plentiful dining and shops. A lively setting can bring some late-night street noise for lower rooms.

Related guest reviews

10

Kwee Choo

Nov 25, 2024

·

Stayed 2 nights

Very convenient as is 1 mins walk from Ureno station.

8

Koji

Jan 23, 2023

·

Stayed 1 night

低層階だと道路で会話してる声が結構聞こえたので上の階の方がお薦めだと思います。

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10

Junda

Dec 19, 2022

·

Stayed 19,343 nights

Great location, easy to access via the Asakusa exit of Ueno station.

8

Mika

Jun 22, 2025

·

Stayed 3 nights

Great Location Near Ueno Station The location of this hotel was fantastic—just a 3-minute walk to Ueno Station, which made getting around Tokyo so easy. I also loved that it’s close to Ueno Zoo and the park, which was perfect for a relaxing afternoon stroll. While the hotel itself is a bit dated and the rooms are on the smaller side, it had everything I needed for a short stay. The in-room fridge and kettle were convenient, and there are plenty of convenience stores nearby. I would definitely stay here again for the unbeatable location.

8

Kuniko

May 10, 2025

·

Stayed 2 nights

上野駅の真横なので、大変動きやすいのが一番のポイントですまたお世話になりたいと思ってます

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10

Heather

Jun 19, 2025

·

Stayed 1 night

Great location for visiting Ueno Park. Very friendly and courteous staff!

10

Yukiko

Jul 4, 2024

·

Stayed 2 nights

Good location

8

たかひろ

May 23, 2025

·

Stayed 1 night

駅に近く飲食街が多く、上野公園にも近くて便利です！

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8

YUE KI IVAN

Mar 30, 2025

·

Stayed 1 night

Next to Ueno JR station, easy access to train. The room is typical Tokyo hotel size. It is more the 70s style hotel room. But it will serve you fine for overnight stay. Plenty of choice for food nearby , especially there are 3 restaurant at the hotel annex building side. If you want quick bite there is a Matsuya and Yoshinoya operate 24/7 less than 5 min walk from the hotel. There is a Wendy's right at the corner of the street if you prefer western style fast food. The hotel require you give out room key when you leave the hotel out for the day and they will close the door after mid-night. I am not sure if it is due to Sakura blooming season Friday night. It is quite noisy outside of the hotel (The back street of the hotel have some and there are quite a few drunk yelling non-sense after midnight.

10

Patricia

Aug 4, 2025

·

Stayed 1 night

Good location - very close to Ueno station.

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Dining

Breakfast is widely praised, often a tasty Japanese set that is generous and satisfying. A few guests found it average or preferred more Western options.

Related guest reviews

10

Yukiko

Mar 20, 2025

·

Stayed 2 nights

立地が非常に良く上野駅の直ぐ横。上野公園やアメ横にも徒歩で行けてお部屋も申し分なし。朝食も和定食で品数豊富でとてもおいしかったです。

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10

Paul

Mar 5, 2024

·

Stayed 1 night

Excellent location. Breakfast could have been better. Eggs and toast and hash round would have been nice.

8

Chong Kok

Aug 9, 2025

·

Stayed 1 night

飯店位置很靠近上野JR站，交通方便，員工友善。但是房間有點小，裝潢有點老舊。早餐一般。

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8

HonMing

Mar 31, 2025

·

Stayed 4 nights

All staff are very nice and helpful. The Japanese style breakfast set is delicious and good for health.

6

Hiromitsu

Nov 17, 2025

·

Stayed 1 night

客室の状況は良好、接客も問題なし、朝食はボリューム多く満足でした。

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8

CHIAKI

Jun 30, 2025

·

Stayed 2 nights

朝食がとても良かったです。従業員の対応や声掛けも良かったです。駅に近いのが二重丸。

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8

まみ

Nov 23, 2025

·

Stayed 2 nights

建物は古いですが、客室は綺麗にしてあり、過ごしやすかったです。スタッフの方も親切で感じがよかったです。 Wi-Fiもあり、アメニティも充実していました。ただ、エリベーター横に灰皿があり、エレベーターを使う時にたばこの臭いがプンプンしてとても不快でした。朝食も実家で出てくるような懐かしい感じのメニューでした。連泊したのですが1日目と2日目でメニューが変えてあり、配慮を感じました。

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10

chunying

Apr 10, 2024

·

Stayed 1 night

床很舒適，浴室也比想像中大，早餐很豐盛

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8

Hiroshi

Apr 4, 2025

·

Stayed 1 night

朝食が和食の定食でとても素晴らしかった。設備は古いけど清潔で心地良かったです。

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8

Dana

Feb 16, 2025

·

Stayed 2 nights

We stayed here for two nights in February. The convenience of the location can’t really be beat, as it’s right next to Ueno Station. Here’s some pros and cons: Pros: • Super convenient • Great staff • Nice sized room (for a business hotel) • Basement restaurant breakfast was excellent. • Clean hotel • Our room had two beds, with enough space for our luggage. Cons: • There was some peeling wallpaper by the window. • The window faced a wall. • Bathroom was small, but not bad, just small. • We noticed an odd smell when we first entered, but that did vanish after opening the window and where came back, so. As far as business hotels go, this is one of the best I’ve stayed in. Yes, I’d stay here again, especially during short layovers between travel across Japan. Good hotel for the price.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $208	2 $155	3 $231
4 $69	5 $127	6 $188	7 $141	8 $140	9 $154	10 $207
11 $210	12 $89	13 $105	14 $166	15 $178	16 $214	17 $212
18 $154	19 $152	20 $134	21 $165	22 $166	23 $214	24 $214
25 $154	26 $154	27 $154	28 $166	29 $134	30 $166	31 $213

Hotel New Ueno

Prices for Hotel New Ueno

Monthly average prices

About this property

Location

Guest reviews of Hotel New Ueno

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Hotel New Ueno

Considering this hotel for your Tokyo trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $82	29 $114	30 $113