Name: Candlewood Suites Elmira-Horseheads, NY
Address: 198 Colonial Drive, Big Flats Airport, Horseheads, New York, United States of America, Big Flats Airport, Chemung County, US
Price range: US$116–US$207 per night
Rating: 8.63

What guests think

Guests describe Candlewood Suites Elmira Horseheads by IHG as a friendly, convenient extended-stay option with spacious suites and kitchens, generally clean rooms, and easy access to dining and highways, though cleanliness inconsistencies and noise from upstairs are reported.

Amenities include a 24 hour lobby market with free coffee, self service laundry, a lending area, outdoor space, grills, a gym, and pet friendly policies, but there is no pool and the fitness room has been under construction at times. Several note maintenance concerns such as slow draining sinks, broken sink stoppers, creaking floors, and occasional TV problems. Breakfast is not included, with only items for purchase and complimentary coffee; expect a practical, value focused stay with apartment style rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extended-stay amenities are appreciated, including a 24 hour lobby market with free coffee, self-service laundry, a lending area, outdoor space, grills, a gym, and pet-friendly policies. Downsides noted are no pool, occasional fitness room closure, and parking-lot lighting issues.

Related guest reviews

8

Allen

15 Aug 2025

·

Stayed 1 night

Nice outdoor area

10

Cathy

5 Nov 2023

·

Stayed 3 nights

First time staying at candlewood. I love this hotel. Everyone was very friendly. Rooms and building was very clean. Beds and pillows where very comfy. I would like to know the brand of the mattresses i woukd buy them for my house..they had a washer and dryer you could use and a exercise room. Thank you for a a great place to stay..will stay again

8

William

9 Dec 2023

·

Stayed 1 night

The parking lot lights were not working which left us walking to our car in complete darkness.

10

Larry

19 Jan 2025

·

Stayed 1 night

Nice, comfortable, quiet. Pet friendly.

10

Holly

18 Aug 2024

·

Stayed 2 nights

The outdoor area was great

10

Faith

20 Aug 2025

·

Stayed 1 night

Easily accessible location from highway. Plenty of restaurants and dining options nearby. Hotel staff was friendly and attentive. Suite was clean. Convenience store in lobby with free coffee was open 24 hours.

10

Anita

1 Aug 2024

·

Stayed 3 nights

The room was huge, with very tall ceilings. It had a little kitchenette with everything!! Even a dishwasher if needed! It also had a room with breakfast items, extra coffee and tons of snacks. Aside from that, it had a borrowing area, with everything from games and video games to large kitchen pots and appliances you could "check out" and take to your room and use. The staff was friendly and very helpful.

10

DEB

10 Apr 2024

·

Stayed 2 nights

The kitchen was adequate and the grill was convenient. The staff was efficient, friendly and accomodating. It was perfect for our stay!

6

Jesse

6 Jun 2023

·

Stayed 1 night

Hotel was fine. Fotness centwr under cinstruction amd no mention of it on website or hotels.com. It's 2023, and everyone is playing on a supercomputer in their hand 24/7, and we can't update a website to let customers who don't want to be fat whether they can workout while they stay at their overpriced property? Got it. Good to know. Guess I'll go eat a double cheeseburger.

10

EVELYN L.

27 Jul 2024

·

Stayed 1 night

IT WAS A GREAT PLACE TO STAY, NO POOL, BUT EVERYTHING ELSE WAS SATISFACTORY

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report very clean rooms, but recurring lapses include odors, missed trash, stains, and isolated pests or leftover items, indicating inconsistency.

Related guest reviews

10

Donald

18 Nov 2025

·

Stayed 1 night

Very nice hotel! Friendly staff and very clean!

4

Kristal

20 Jul 2024

·

Stayed 1 night

When we open the door to our room we were hit with a horrible fish smell. One of the beds had a weird pale yellow stain on the comforter. I went down to the front desk and reported the condition of the room. Also, requested a new room. I was told they were sold out and could not change the room. I was just given febreze for the small. Went to Walmart to get linen for the night since the surrounding hotels were also sold out. Hotel did not even offer to compensate me for all the issue with the room.

2

Tim

20 Oct 2023

·

Stayed 1 night

I woke up after my nights sleep to find a open condom wrapper in my bed. It was not mine.

6

Heather

7 Aug 2025

·

Stayed 4 nights

Bathroom was pretty gross - trash hadn’t been emptied after last guest.

10

Clint

7 Aug 2024

·

Stayed 1 night

Everything was good, starting from the staff, to the cleanliness and comfort, Everything was a good experience. I will recommend staying at Candlewood Elmira.

8

TAMMY

23 Apr 2025

·

Stayed 1 night

Rug was sticky, toilet paper holder falling off wall. Large cockroach on bathroom floor. Manager was great in dealing with it.

10

Srinivasa

19 Aug 2025

·

Stayed 2 nights

Excellent and clean room. Friendly staff.

10

Wendy

8 Feb 2025

·

Stayed 7 nights

Staff were amazing, room was extremely clean!!

6

karen

18 Sept 2023

·

Stayed 1 night

Cleanliness was lacking for a Candlewood. Had to switch rooms upon arrival due to cleanliness. Mold in coffee pot. General lack of care. Will not go back due to this. They have nice pillows though.

2

camie

2 Sept 2024

·

Stayed 1 night

Property seems nice but room smelled like death. Couch had huge blood stain and several blood drip stains.

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Rooms

Suites are spacious and apartment-like with full kitchens and comfortable beds, and many rooms are quiet. Some guests report noise from upper floors or elevators and occasional maintenance issues like slow drains, creaking floors, or nonworking TVs.

Related guest reviews

8

Jason

29 Jul 2024

·

Stayed 1 night

Facilities were very nice and clean. TV didn’t work.

10

Bhaskar

28 Jul 2025

·

Stayed 1 night

The room was very spacious and clean.

8

John

16 Apr 2024

·

Stayed 1 night

Enjoyed the room however, it was right next to the elevator. I heard everyone who came up until 11:30p

8

Mark

19 Oct 2024

·

Stayed 1 night

The property was a bit hard to find even with maps. It was hidden behind some other hotels. The hotel was very clean and staff was pleasant. The rooms on the second floor creeked and felt a little unstable which is the reason for the hotel not being top rated.

10

Jeffrey

28 Oct 2024

·

Stayed 7 nights

Great and affordable! I was there for a week and my room had a full kitchen which was very handy and convenient. Rooms are spacious and comfortable. Definitely worth staying at Candlewood again.

10

David

23 Oct 2023

·

Stayed 1 night

Super quiet room with a great mattress. Fully stocked kitchen cabinets, full size fridge and dishwasher.

8

Cathy

20 Oct 2024

·

Stayed 1 night

the bed was comfortable. we could here people walking above us. i probably will not stay there again.

6

Gerald

12 Nov 2024

·

Stayed 1 night

A lot of floor noise as well as a feeling of poor quality construction in the building itself. Refrigerator had a loud squeal when ever it would run. Just not a very comfortable hotel.

8

Martha

7 Nov 2024

·

Stayed 1 night

Nice check in. Bed not comfortable with a thick too warm duvet. Shower head not adjustable

8

Jessica

15 Nov 2023

·

Stayed 1 night

Room was spacious and set up as a small apartment .

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Service

Service is widely praised as friendly, welcoming, and accommodating, with several staff members going above and beyond. A few guests reported poor problem resolution or lack of accommodation during issues.

Related guest reviews

10

Elizabeth

12 Oct 2024

·

Stayed 1 night

Always a pleasure to stay here. This time Derek at the front desk went above and beyond to help with extending our reservation a day.

10

Donald

18 Nov 2025

·

Stayed 1 night

Very nice hotel! Friendly staff and very clean!

4

Kristal

20 Jul 2024

·

Stayed 1 night

When we open the door to our room we were hit with a horrible fish smell. One of the beds had a weird pale yellow stain on the comforter. I went down to the front desk and reported the condition of the room. Also, requested a new room. I was told they were sold out and could not change the room. I was just given febreze for the small. Went to Walmart to get linen for the night since the surrounding hotels were also sold out. Hotel did not even offer to compensate me for all the issue with the room.

10

Darrin

17 Jun 2024

·

Stayed 2 nights

The staff at this location are exceptional. We had amazing service and just general friendliness throughout our stay. It really elevated what is really a pretty ordinary hotel into a really enjoyable stay that we will be happy have again any time.

10

Ann

18 Sept 2024

·

Stayed 1 night

Great hotel! Wonderful staff members.

4

Diane

28 Jun 2025

·

Stayed 2 nights

I had 3 simple requests. Top floor, close to elevators and grab bars in bathroom because we are both disabled, my hubby requiring a walker. Didn’t get any of the above. We were put on bottom floor with an inconsiderate person above us, who’s kids jumped off the bed steadily from 7- after midnight! We were out in the next to last room down the hallway which made my walking unbearable pain and there was 1 grab bar positioned to get in the tub, basically worthless to someone who has zero leg muscle. The room needed a good deep cleansing. Walls dirty, baseboards dirty. My bed was lumpy and uncomfortable. I will not recommend this hotel to anyone. We will never stay there again. Too many other hotels in area that hopefully accommodate disabled people.

10

Faith

20 Aug 2025

·

Stayed 1 night

Easily accessible location from highway. Plenty of restaurants and dining options nearby. Hotel staff was friendly and attentive. Suite was clean. Convenience store in lobby with free coffee was open 24 hours.

10

Elizabeth

10 Oct 2024

·

Stayed 1 night

We have stayed here several times now and it’s always such a pleasant experience! Tammy at the front desk in particular is a gem. Hotel is CLEAN and convenient to nearly anything you’d need. Rooms are spacious and very comfortable.

10

Dawn

5 Jun 2024

·

Stayed 2 nights

Visiting for a funeral. The staff was very professional and sympathetic.

10

Raymond

24 Sept 2023

·

Stayed 1 night

Clean, comfortable room with an excellent bed. Every staff person we encountered was helpful and courteous. Would highly recommend this hotel.

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Location

Convenient for highway access, the airport, and nearby restaurants and shopping; also handy for regional attractions. A few guests found it tucked behind other hotels and a bit hard to find.

Related guest reviews

10

Beata

10 Jun 2024

·

Stayed 1 night

Very convenient in good areas to explore. Close to lots off attractions

8

Brandie

13 Nov 2023

·

Stayed 1 night

Clean and friendly staff, close to airport

8

Mark

19 Oct 2024

·

Stayed 1 night

The property was a bit hard to find even with maps. It was hidden behind some other hotels. The hotel was very clean and staff was pleasant. The rooms on the second floor creeked and felt a little unstable which is the reason for the hotel not being top rated.

10

Faith

20 Aug 2025

·

Stayed 1 night

Easily accessible location from highway. Plenty of restaurants and dining options nearby. Hotel staff was friendly and attentive. Suite was clean. Convenience store in lobby with free coffee was open 24 hours.

10

MaryAnn

29 Oct 2023

·

Stayed 1 night

This is the ideal place to stay if you are flying out of Elmira on the 6:20 flight

10

Michael

13 Nov 2023

·

Stayed 3 nights

Located near attractions, shops and restaurants.

10

Daniel

11 Aug 2024

·

Stayed 7 nights

Room service was as needed.. which was fine for our trip. Very willing to help with toiletries and towels...very nice and quiet stay for what we needed. Was close to a lot of amenities

8

Brandie

10 Nov 2023

·

Stayed 1 night

Close to the airport and quick Lyft ride there. Clean hotel and friendly staff

10

Peter

7 Sept 2023

·

Stayed 1 night

Nice fully remodeled hotel. Lots of shopping and restaurants nearby. Felt very safe in the area.

10

Nancy

2 Aug 2024

·

Stayed 1 night

Great location. Friendly staff.

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AI-generated summary based on recent guest reviews

Dining

No complimentary breakfast is offered; the lobby market sells simple items and coffee is free.

Related guest reviews

10

Russell

5 Sept 2023

·

Stayed 1 night

Needs breakfast included.

10

Jessica

16 Sept 2024

·

Stayed 1 night

Clean, restaurant & things to do nearby. Good customer service. Will stay again.

10

Amy

30 Oct 2023

·

Stayed 1 night

Nice hotel, great staff. Clean and close to area shopping and plenty of restaurant options within 5 minutes.

10

Nicole

20 Jun 2023

·

Stayed 2 nights

Very helpful and friendly staff. Clean and nicely updated room. Good location, just a 10-15 drive to Watkins Glen. Only downside is that breakfast is not included ~ should be for the price of stay. There is a small a la carte area that offers bkfast sandwiches, yogurts, bagels etc for a reasonable charge per item.

10

Yelena

27 Jun 2023

·

Stayed 1 night

This hotel has everything for pleasant stay, clean, safe etc. Breakfast was very good, the only suggestion I would make - to improve a menu of pastries.

10

Faith

20 Aug 2025

·

Stayed 1 night

Easily accessible location from highway. Plenty of restaurants and dining options nearby. Hotel staff was friendly and attentive. Suite was clean. Convenience store in lobby with free coffee was open 24 hours.

10

Thomas

24 Oct 2024

·

Stayed 1 night

Unfortunately, no breakfast is served at this motel. Bummer!

10

Anita

1 Aug 2024

·

Stayed 3 nights

The room was huge, with very tall ceilings. It had a little kitchenette with everything!! Even a dishwasher if needed! It also had a room with breakfast items, extra coffee and tons of snacks. Aside from that, it had a borrowing area, with everything from games and video games to large kitchen pots and appliances you could "check out" and take to your room and use. The staff was friendly and very helpful.

8

Christine

21 Nov 2024

·

Stayed 2 nights

Was okay stay. Would be better if they offered something like mugfins or something for bfast but free coffee was nice

10

Stanley

12 Sept 2024

·

Stayed 1 night

Great value. Easy access and convenient location with well-equipped suites. Food is available for purchase.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$95
February	US$85
March	US$109
April	US$111
May	US$141
June	US$147
July	US$157
August	US$141
September	US$156
October	US$160
November	US$132
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $134	16 $183	17 $134	18	19
20 $116	21 $124	22 $134	23 $141	24 $141	25	26
27 $116	28 $141	29 $141	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $141	2 $207	3
4 $165	5 $141	6 $141	7 $141	8 $141	9 $207	10 $207
11 $141	12 $141	13 $141	14 $141	15 $141	16 $141	17 $141
18 $141	19 $141	20 $141	21 $141	22 $141	23 $141	24 $141
25 $141	26 $141	27 $141	28 $141	29 $141	30 $141	31 $141

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Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Studio Suite, 1 Queen Bed

Studio Suite

Suite, 1 Bedroom (1 Queen Bed)

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Suite, 1 Bedroom, Accessible (Accessible Tub)

Suite, 1 Bedroom (1 King Bed)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Elmira-Horseheads, NY

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Prices for upcoming dates