Name: Courtyard by Marriott Elmira Horseheads
Address: 202 Colonial Drive, Big Flats Airport, Horseheads, New York, United States of America, Big Flats Airport, Chemung County, US
Price range: US$150–US$452 per night
Rating: 8.85

What guests think

Across reviews, Courtyard by Marriott Elmira Horseheads stands out for modern, generally very clean rooms and a convenient setting near shopping and area attractions, while some guests note occasional maintenance lapses and intermittent noise between rooms or mechanical sounds.

Service is widely described as welcoming and helpful, with swift check-in and attentive front-desk support, though a few mention understaffing, overbooking, or disputes. The bistro and bar earn frequent praise for breakfast and drinks, but there is no free breakfast and prices or limited hours can disappoint. Facilities like the pool, gym, and inviting lobby are appreciated, though one review reported a pool closure. Overall, this is a comfortable, modern option with minor inconsistencies to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, clean gym, and inviting lobby/lounge spaces; many also like having a bar/bistro on site and easy parking. A few noted limited bar hours, and one review reported a pool closure.

Related guest reviews

10

Michael

17 Mar 2024

·

Stayed 1 night

There was a restaurant and bar and nice lounge. Evening Staff (6:30pm) was exceptionally nice, friendly and helpful!

10

Taylor

2 Sept 2024

·

Stayed 1 night

The hotel room was clean and we loved the board games in the main lobby as well as the pickleball access in the mall.

10

Daniel

13 Jun 2023

·

Stayed 2 nights

This property is warm and inviting when you walk in … the Bistro had great food for breakfast and drinks at night. The pool was in good condition and the room was excellent !

10

Tracey

26 Oct 2023

·

Stayed 1 night

Staff was very friendly, the gym and facility was very clean and inviting. The room was perfect, very large and comfortable. The only down fall was the man snoring in a room near by. I heard him all night.

10

Theresa

28 Aug 2023

·

Stayed 2 nights

We loved the lobby. There were seating options and we were able to relax with a drink before heading back to our room.

10

Natalia

19 Jun 2024

·

Stayed 1 night

Clean, excellent customer service, easy parking, good breakfast l.

8

Patrick

27 Feb 2024

·

Stayed 1 night

It would be nice to know if the pool/hot tub is closed prior to booking. i just went out of my way to stay at a bonvoy property with a pool/hot tub, back to back nights, and both pool areas were closed. There were plenty of other options that I can look into next time. VERY frustrating!!

10

Kazim

25 May 2025

·

Stayed 3 nights

Friendly staff, good bar menu and breakfast.

10

REBECCA

30 Aug 2024

·

Stayed 1 night

Clean updated room. Very nice king size room that was updated and very clean. Bar and cafe closed early but was able to find a BWW close by that was open late. Front desk was friendly.

10

Jennifer

29 Jun 2023

·

Stayed 1 night

The breakfast was delicious! Kids liked the pool!

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Cleanliness

Feedback is mixed: many describe rooms and common areas as very clean or spotless, but several note lapses such as dirty bathrooms, debris, cobwebs, or inconsistent housekeeping.

Related guest reviews

4

Katie

15 Nov 2023

·

Stayed 1 night

Bathroom was not clean

4

Quanasia

16 Feb 2024

·

Stayed 1 night

Crushed up hot Cheetos on the floor, crumbs in the bed and empty water bottles under the stand I made a complaint to the front desk before I left they said somebody would get in touch with me but never did it’s going on a week

8

Matthew

9 Sept 2025

·

Stayed 1 night

Overall great stay. The only two things I noticed were spiderwebs and cobwebs above the showers and in the windows of both of our rooms (I reserved two adjoining rooms as there are 5 of us) . Also there were no clocks in the rooms. I know everyone has cell phones but it’s just nice to not carry my phone around everywhere in the room. I will be staying here again!

10

Mark

20 Apr 2025

·

Stayed 1 night

Very clean, rooms were updated and comfortable

10

Vishwabhilash

21 Jul 2025

·

Stayed 1 night

Had a really pleasant stay . Staff was very welcoming and friendly . Great clean rooms .

10

Andre

5 Jul 2025

·

Stayed 2 nights

Top tier on cleanliness!

6

Randy

24 Aug 2024

·

Stayed 1 night

Room was not clean. The shower have pink stains all over. The bed sheet and pillow cases are wrinkled

10

Elizabeth

9 Jun 2025

·

Stayed 1 night

Clean. Just passed through while traveling and needed a good nights sleep, which I got.

6

Regis

17 Oct 2023

·

Stayed 2 nights

There were several things broken in our room that appeared to have been that way for some time. The hinge on the microwave cabinet was broken, a plastic lampshade was broken and taped several times, a USB charging port was broken. In addition the room was dirty. Hair and debris on the floors and in the shower.

10

Eric

9 Jun 2024

·

Stayed 2 nights

Very clean and well kept, very nice rooms. My room was very quiet.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable with thoughtful layouts; some are small. Multiple reviews mention noise transfer (thin walls, mechanical sounds) and occasional maintenance issues.

Related guest reviews

10

Josh

28 Dec 2022

·

Stayed 19,349 nights

modern, clean, warm, good room design

10

Chantal

18 Aug 2025

·

Stayed 1 night

Great area. Comfortable room.

8

Annabelle

29 Oct 2024

·

Stayed 2 nights

walls very thin and they don’t clean your room every day but otherwise good

10

Lynda

10 Jun 2024

·

Stayed 2 nights

Very comfortable room - clean, spacious, comfy bed, large bathroom. Would stay here again.

8

Maria

22 Sept 2025

·

Stayed 2 nights

Beautiful modern rooms kept very clean. We loved the bistro eatery downstairs. The staff was extremely friendly and pleasant. The only downside is I am a sensitive sleeper and each night. There was a constant motorized sound throughout the night. Not sure if it was coming from the elevator, but I would suggest sleeping with a sound machine if you are staying here to block out the random noises you hear during the night.

10

Dennis

19 Aug 2024

·

Stayed 1 night

I booked a one bed room with 5 audits anticipating to have one extra bed but it was not there. The front-desk staff quickly reassigned us to a bigger room with one extra bed. Very pleasant about the overall services except sound insulation can be better. People walking upstairs were way too loud. Overall, I'd rebook this place if I ever go to the Fingers Lake area.

10

Lynn

31 May 2023

·

Stayed 1 night

Mariott is always amazing. Room decor was great.

6

Regis

17 Oct 2023

·

Stayed 2 nights

There were several things broken in our room that appeared to have been that way for some time. The hinge on the microwave cabinet was broken, a plastic lampshade was broken and taped several times, a USB charging port was broken. In addition the room was dirty. Hair and debris on the floors and in the shower.

10

Graeme

18 May 2025

·

Stayed 1 night

In town for short trip and hotel provided excellent accommodations. Loved the single king with desk and chaise lounge area. Layout is perfect for business or a couple travel.

8

april

29 Sept 2024

·

Stayed 1 night

Room was small but clean, some wear and tear on wallpaper and bathroom.

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Service

Staff are frequently praised as friendly, welcoming, and helpful, with smooth check-in and accommodating front desk. Some guests experienced understaffing, delays, overbooking, or disputes.

Related guest reviews

10

Gerald

3 Sept 2024

·

Stayed 1 night

Very quick check in on arrival

10

Sandi

30 Sept 2024

·

Stayed 2 nights

This was a nice stay. The front desk receptionist went above and beyond in service. I am partially handicapped and he made my accommodation very comfortable. The Bloody Mary was excellent and the prices were reasonable. I will definitely stay at the Mariot Courtyard again.

8

Indranie

9 Jul 2025

·

Stayed 2 nights

The hotel was spotless! The staff went above and beyond to assist me. I couldn't have asked for a better team. They were incredibly kind and attentive.

4

Gregory

9 Oct 2023

·

Stayed 1 night

Oversold, moved me to another hotel.

10

Vishwabhilash

21 Jul 2025

·

Stayed 1 night

Had a really pleasant stay . Staff was very welcoming and friendly . Great clean rooms .

10

Donna

2 May 2025

·

Stayed 1 night

Staff attentive and friendly. Dining options with good food. Room very clean.

10

Karen

12 Sept 2025

·

Stayed 1 night

We like it there. We have stayed there several times. Always had super nice , helpful staff, especially front desk staff. Our room is always comfortable and clean and whatever we need is in there. Hard to beat!

10

Gerald

16 Jun 2025

·

Stayed 1 night

Nice and cooperative staff at front desk.

10

Malavika reddy

15 Sept 2025

·

Stayed 1 night

We stayed here for one night. Staff was really helpful.

10

Daniel

3 May 2025

·

Stayed 2 nights

The front desk staff extremely nice !!

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AI-generated summary based on recent guest reviews

Location

Convenient for shopping, restaurants, and access to Watkins Glen State Park; several mention a quiet or somewhat isolated setting. One review noted the surrounding area felt in transition.

Related guest reviews

8

Karen

20 Nov 2023

·

Stayed 2 nights

Nice hotel, convenient to shopping malls, easy to get to. Nice little Bistro in lobby. Neat and clean with friendly helpful staff. Pleasant rooms with comfortable beds. I have stayed here 3 0r 4 times recently. Will go back again.

10

John

13 Mar 2025

·

Stayed 1 night

Staff very friendly and the hotel was very clean and conveniently located.

10

Chantal

18 Aug 2025

·

Stayed 1 night

Great area. Comfortable room.

8

Yvette

29 Jul 2024

·

Stayed 1 night

Easy check in, clean and conveniently located to food, shopping and hiking.

10

Michelle

9 Mar 2023

·

Stayed 1 night

Cute, isolated spot. Saw some deer in the lot next to the property. Room was lovely. I have zero complaints.

10

Elena

8 Sept 2024

·

Stayed 1 night

Quiet

8

kelly

3 Aug 2024

·

Stayed 1 night

Everything was nice, close to Watkins Glen state park

10

Julia

16 Aug 2024

·

Stayed 1 night

Nice place to stay!

10

Barbara

28 Dec 2022

·

Stayed 19,352 nights

Front desk staff very welcoming. Rooms very clean, comfortable, cheerful and very nicely decorated. Bedding and pillows were great. Very good location, shopping and restaurants nearby. We enjoyed our stay very much and plan to go back again.

8

Karen

8 Feb 2024

·

Stayed 1 night

Very nice place. I have stayed there four times and enjoyed each stay. Very convenient for me for shopping and leisure travel.

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AI-generated summary based on recent guest reviews

Dining

The bistro/bar and breakfast are often enjoyed, with tasty food and drinks. Downsides include no complimentary breakfast, higher prices, occasional limited hours or stock, and mixed quality on specific items.

Related guest reviews

10

MARINIKA

27 Mar 2023

·

Stayed 2 nights

Second time we stayed here and enjoyed. The staff was really nice, the breakfast was good

10

Michael

17 Mar 2024

·

Stayed 1 night

There was a restaurant and bar and nice lounge. Evening Staff (6:30pm) was exceptionally nice, friendly and helpful!

8

Karen

20 Nov 2023

·

Stayed 2 nights

Nice hotel, convenient to shopping malls, easy to get to. Nice little Bistro in lobby. Neat and clean with friendly helpful staff. Pleasant rooms with comfortable beds. I have stayed here 3 0r 4 times recently. Will go back again.

10

Calvin G.

19 Mar 2024

·

Stayed 1 night

Great Hotel. Had to pay for breakfast but it was delicious. Bar had no tonic water!

6

Joshua

4 Dec 2024

·

Stayed 1 night

No complimentary breakfast and the food is expensive

10

Daniel

13 Jun 2023

·

Stayed 2 nights

This property is warm and inviting when you walk in … the Bistro had great food for breakfast and drinks at night. The pool was in good condition and the room was excellent !

10

Kazim

25 May 2025

·

Stayed 3 nights

Friendly staff, good bar menu and breakfast.

10

REBECCA

30 Aug 2024

·

Stayed 1 night

Clean updated room. Very nice king size room that was updated and very clean. Bar and cafe closed early but was able to find a BWW close by that was open late. Front desk was friendly.

10

John

2 Jul 2024

·

The property seemed understaffed, both at the desk and the food service. Food choices were limited, but OK. I was disappointed with the Breakfast Burrito - it was stuffed with tater tots, not sausage and beans, and it was broiled like a chimichanga.

10

Tamika

28 Jul 2023

·

Stayed 3 nights

I really enjoyed my stay. Was very quiet and clean. Staff was very friendly. Enjoyed the food & drinks at the bistro.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$118
February	US$130
March	US$131
April	US$136
May	US$235
June	US$251
July	US$227
August	US$210
September	US$211
October	US$216
November	US$165
December	US$134

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $334	17 $245	18 $318	19 $251
20 $151	21 $179	22 $199	23 $289	24 $217	25	26 $452
27 $150	28 $170	29 $245	30 $198

Su	Mo	Tu	We	Th	Fr	Sa
				1 $217	2 $311	3
4 $242	5 $165	6 $175	7 $175	8 $223	9 $270	10 $286
11 $194	12 $213	13 $180	14 $194	15 $227	16 $289	17 $317
18 $203	19 $218	20 $189	21 $241	22 $185	23 $180	24 $180
25 $156	26 $156	27 $180	28 $175	29 $184	30 $180	31 $208

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed, Accessible Bathtub

Suite, Multiple Beds, Accessible Bathtub

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Elmira Horseheads

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Prices for upcoming dates