Name: Arbors at Island Landing Hotel & Suites
Address: 2809 Parkway, Downtown Pigeon Forge, Pigeon Forge, Tennessee, United States of America, Pigeon Forge, Sevier County, US
Price range: $93–$209 per night
Rating: 9.2

What guests think

Arbors at Island Landing Hotel & Suites earns praise for its walkable central location, friendly staff, very clean rooms, and family-friendly extras such as a 24/7 heated pool, a fire pit with s'mores and music, and complimentary lobby snacks.

Most guests find rooms spacious and comfortable, with many newly updated bathrooms and often-praised beds. Common drawbacks include only one slow or occasionally broken elevator, light and noise from exterior walkways, offsite breakfast logistics, and sporadic maintenance or odor issues. Expect a clean, convenient, activity-rich stay near The Island.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the 24/7 heated pool and hot tub, fire pit with s'mores and live music, river access with games or fishing, and free lobby snacks; landscaping and gathering areas stand out. Drawbacks include a single, sometimes slow or out-of-order elevator and occasional parking or renovation impact.

Related guest reviews

10

Audrey

Aug 10, 2025

·

Stayed 2 nights

My husband and I thoroughly enjoyed our weekend at Arbors. The 24 hour free coffee and Krispy Kreme donuts were a perfect morning snack. The hot tub was wonderful for my aching back and legs. The campfire singer and S'Mores were very enjoyable. We will definitely be back.

10

MITCHELL

May 3, 2025

·

Stayed 1 night

Nice place, One Elevator for the whole propeert, a little inconvenient. Staff was wonderful. Thank yoy.

10

Bruce

Sep 23, 2025

·

Stayed 3 nights

It was an amazing time. Enjoy the staff and the amenities they offer especially the heated pool!

10

Virginia

Aug 17, 2025

·

Stayed 3 nights

This was my first time staying at Arbors but moving forward it will be my go to. The room was cleaned daily, they even replaced our sheets in n out 3 night stay. The outdoor music was very nice, the pool and hot tub being open 24 hours is a great perk. The staff were all very friendly and welcoming. The vouchers for free pancakes at Reagan’s Place were awesome. We opted to upgrade to the all you can eat Buffett and for two adults and two toddlers with drinks the total cost was only $13. The hotel providing snacks in the lobby and beverages 24 hours a day is also a nice touch. The owners have certainly paid attention to details and we certainly noticed. The hotel being located on the river is great if you like to fish you can even borrow fishing poles from the hotel. The literally thought of everything. We can’t wait for our next stay at the Arbors and also thank you to the Arbors for the texts that remind you of events taking place at the hotel daily.

10

Richard

Apr 29, 2024

·

Stayed 2 nights

The landscape was amazing and the area was very quiet and convenient. The staff was very friendly and helpful. They have a washer and dryer that is free to use and they have a fire pit and music every night.👍

10

Caroline

May 29, 2025

·

Stayed 2 nights

Front desk agents were so friendly and helpful! Communication leading up to and during stay was proactive and greatly appreciated. Pool area and firepit pavillion areas are so nice and relaxing. They always had light food and beverage amenities in the lobby. Conveniently located within walking distance of The Island. Love this place, will be back!

10

Kimberly

Jul 2, 2025

·

Stayed 4 nights

Our kids had a blast at this hotel and did not want to leave. We were in town to go to Dollywood and I regret not having more time to just relax at the hotel. From before we checked in to after we left the communication was amazing. They even called on our second day to see if there was anything we needed. The hotel is older but they have done a lot to keep it updated and it is one of the cleanest hotels I have stayed at. The landscaping on the property is beautiful and there are sitting areas everywhere along the patios. The kids loved the towel elephant that greeted us on the first day. There is a gazebo with a gas fireplace where they have smores every night. There is a singalong on Thursday through Sunday evenings. They have free lemonade, coffee, tea, fruit, and donuts all day long in the lobby. There is a small arcade with some old games like Pacman for the kids to play too. The pool is heated and open 24 hours. We loved our stay here and hope to be back soon.

10

Della

Aug 29, 2025

·

Stayed 4 nights

Hotel is clean, staff is friendly and helpful. Flowers and grounds around hotel are beautiful. Free water, coffee, tea, lemonade, and doughnuts in lobby area. Very family friendly. Small areas for groups to gather at the end of each floor, and a bigger covered area with fire pit and rocking chairs and another gathering place in the pool area. Everything needed to make s’mores by the fire pit each evening, plus Campfire Bill, a fantastic, fun musician, played a couple of the nights we were there.

10

Kerri-Anne

Jun 9, 2025

·

Stayed 6 nights

The hotel rooms were clean and spacious. The pool and hottub were fantastic and open 24/7.

8

ronald ray

May 17, 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at the Arbors. Our room was very clean and the grounds are beautifully landscaped. Check in was very fast due to prepayment. I really enjoyed the lemonade in the lobby and the outdoor hottub and pool were very nice. The only thing I can complain about, and this wasn't their fault, we were on the 3rd floor and the morning we left the elevator was down. I'm disabled and have a hard time getting around so that made it hard to get our stuff downstairs but we look forward to going back and highly recommend this hotel!!

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Cleanliness

Many reviews describe very clean rooms and well-kept grounds. A minority note odors, bathroom mildew or leaks, dusty spots, or housekeeping misses.

Related guest reviews

10

Daniel

Aug 29, 2025

·

Stayed 1 night

Traveling to Pigeon Forge for years and never knew this place existed. I’m hesitant to leave this review so as to not let the secret out of this hidden paradise. Well managed is an understatement and the housekeeping at this location should give in-service training throughout Pigeon Forge. Absolutely first class.. well done owners and management!

10

Michael

Nov 23, 2025

·

Stayed 4 nights

Very nice clean room. Great staff. Overall very nice place to stay.

8

Julie

Jun 27, 2025

·

Stayed 5 nights

Rooms had a funny smell. Like mold

10

James

Sep 2, 2025

·

Stayed 2 nights

From check in to leaving couldn’t recommend this hotel enough the room was extremely clean couldn’t find dust anywhere even checked the top of door frames and the staff was friendly and and busy taking care of the property never seen anything out of place vary nice stay

4

Lori

Nov 30, 2023

·

Stayed 3 nights

Shower had soap melted to floor. Floors turned our socks black. Very dusty.

10

donna

Jun 29, 2025

·

Stayed 2 nights

Room was clean but did smell if over use of disinfectant spray or some type of spray they used. Was overwhelming when you first came into the room. We did not get housekeeping the second day we were there. I just went and got clean towels at 7 PM. Housekeeper head never came to our room.

6

Chase

Oct 28, 2024

·

Stayed 2 nights

Missing light bulbs in the bathroom,bathtub looked like it hadn’t been cleaned, water spots on the ceiling, empty tip envelope left from previous guest left out on the desk. Great location to the island though didn’t want to complain at the desk because was fully booked for event and didn’t want to find a room last minute

10

Jerry Michael

Oct 4, 2023

·

Stayed 2 nights

Arbors is always a great place to stay. This hotel has exceptionally clean rooms (some other, more expensive, hotels don't even come close). The rooms are not cramped, like some of the other hotels. All of the people we dealt with were very friendly and polite. Nice location, too.

6

Aaron

Jun 22, 2024

·

Stayed 1 night

It was just okay. It looked like at one time, it was a very nice up-to-date place to stay. And while it was mostly clean, it was pretty dingy in places. The ceiling had water marks on it and there was old mildew in the bathrooms. The Wi-Fi also was incredibly weak which made it difficult for further trip planning.

10

Pam

Oct 23, 2025

·

Stayed 5 nights

The room was clean and comfortable. The bed was very comfortable. Plenty of room to relax after a busy day. Great location

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Rooms

Rooms are generally spacious and comfortable, with many renovations, large showers or jetted tubs, and often-praised beds. Some mention thin walls and light from exterior walkways, limited outlets, AC or maintenance issues, and modern showers that splash.

Related guest reviews

8

Suzanne

Oct 9, 2025

·

Stayed 2 nights

Nice refurbished motel on the strip. Clean. Only complaint is not having accessible outlets to charge phones.

6

Jeremy

Sep 26, 2023

·

Stayed 1 night

Shower wasn't clean when got there. Bathroom door wouldn't shut all the way. It also hit the bed when you close it. Air conditioner didn’t work very well and the room was hot.

10

Tim

May 26, 2025

·

Stayed 2 nights

Liked that the place was with in walking distance to a lot of places we went to. Would of liked black out curtains on the windows to block out the light.

8

Karen

Jun 10, 2024

·

Stayed 4 nights

Located in central area of Pigeon Forge. Noisy, lots of motorcycles while we were there Shower is not a good style, only half a door.

10

Carol

May 26, 2025

·

Stayed 3 nights

We just can’t say enough about this hotel! Friendliest staff ever! Rooms look newly renovated with big showers, microwave and mini frig. Pool area was clean and fun for kids, had a fire pit with rocking chairs and smores each evening. Also had someone playing guitar. The landscaping is so pretty and there are outside games to play. Rocking chairs outside of your room, it’s like having a balcony and not having to pay extra! Picnic area behind the hotel right beside the river, And did I say they had a friendly staff … anyway it’s centrally located in Pigeon Forge. Minutes walk to the Island, Three Bears, Go Carts, Food, and Arcades. We go to Pigeon Forge at least once a year and this is our first time staying here, this is our new GO TO! Book this hotel you won’t regret it.

10

Chasity

Jun 9, 2025

·

Stayed 1 night

It was a really nice and clean place! Loved the jacuzzi tub in our room. Overall, a really nice hotel to stay in the area!

10

Cynthia

Sep 16, 2025

·

Stayed 1 night

We stayed in one of the updated rooms on the parkway and loved it! The beds and pillows were so comfortable. It has lots of storage areas and was very clean.

8

Eric

Jun 18, 2025

·

Stayed 5 nights

Everything was good except the room was not quiet at all. The walls are paper thin. I was on the ground floor and I had an adjoining room which was probably the issue. Sleeping in was not an option! Overall the property was nice and staff were incredibly friendly. It's a fine place for families and kids but not the place for R&R and peace and quiet.

8

Brian

Aug 8, 2023

·

Stayed 3 nights

Property and room were great. The only thing I wish was different is I would have liked blackout shades in the room. It was still a great stay but that would have made it better. I would and will stay there again.

10

Herschel

Nov 21, 2025

·

Stayed 2 nights

Loved the soaker tub, room was clean, breakfast was delicious.

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Service

Service is widely praised as friendly, proactive, and helpful, with staff checking in and resolving requests. A few guests reported curt responses or lack of apology when problems arose.

Related guest reviews

10

Diana

Nov 22, 2025

·

Stayed 2 nights

The room was very clean and staff was friendly at check-in. They gave a curiosity call during our stay.

10

michael

Jun 27, 2025

·

Stayed 1 night

Checkin was great. This is a great hotel which is very family friendly with many amenities. People stood out above other hotel staff at different hotels we have stayed recently.

10

Virginia

Aug 17, 2025

·

Stayed 3 nights

This was my first time staying at Arbors but moving forward it will be my go to. The room was cleaned daily, they even replaced our sheets in n out 3 night stay. The outdoor music was very nice, the pool and hot tub being open 24 hours is a great perk. The staff were all very friendly and welcoming. The vouchers for free pancakes at Reagan’s Place were awesome. We opted to upgrade to the all you can eat Buffett and for two adults and two toddlers with drinks the total cost was only $13. The hotel providing snacks in the lobby and beverages 24 hours a day is also a nice touch. The owners have certainly paid attention to details and we certainly noticed. The hotel being located on the river is great if you like to fish you can even borrow fishing poles from the hotel. The literally thought of everything. We can’t wait for our next stay at the Arbors and also thank you to the Arbors for the texts that remind you of events taking place at the hotel daily.

10

Rameesh

Jun 29, 2023

·

Stayed 2 nights

Thanks to the friendly staff for providing an extraordinary experience that I will never forget. Aaron at the front desk was very helpful with providing information on our activities in the area and attending to our requests. Thanks guys

10

Scott

Jul 24, 2025

·

Stayed 1 night

We stayed here last year and looked at no other place to stay this year. Location is great and is walking distance to many of the attractions. Staff is fantastic and always goes abive and beyond

6

Timothy

May 22, 2025

·

Stayed 4 nights

The room was really nice but that was it. 2 days of our 5 day stay our room didn't get cleaned and we had to go to the front desk for fresh towels and toiletries. When we complained they didn't apologize but just said we will make a note of it. They only have one elevator and it was broken one of the days of our stay. It didn't affect us so much but there was a pair of elderly couples on the floor above us that were really having a hard time of it. When they complained they were told, "well at least you got some exercise" but no apology. No one was offered any compensation for any of their inconveniences or even an apology. The room was really nice but I was very disappointed in how it turned out.

10

Della

Aug 29, 2025

·

Stayed 4 nights

Hotel is clean, staff is friendly and helpful. Flowers and grounds around hotel are beautiful. Free water, coffee, tea, lemonade, and doughnuts in lobby area. Very family friendly. Small areas for groups to gather at the end of each floor, and a bigger covered area with fire pit and rocking chairs and another gathering place in the pool area. Everything needed to make s’mores by the fire pit each evening, plus Campfire Bill, a fantastic, fun musician, played a couple of the nights we were there.

10

Josh

May 26, 2025

·

Stayed 4 nights

Great place right in the middle of everything. Couldn’t ask for a better location. The staff was incredible, called everyday to check in and make sure we didn’t need anything. I’ve stayed in pigeon forge/Gatlinburg for years and this was without a doubt the best place I’ve stayed within their price rate competition.

8

Maria

Jul 2, 2025

·

Stayed 2 nights

Our room was great. It has an easy access to the parking lot. The hotel is accessible to everything. One of the receptionists, named Gabby was really friendly and accomodating and provided all the necessary information we needed to explore the area from Pigeon Forge Island to Smokey Mountain National Park. She smiled and laughed a lot and was fun to talk to. I wish the morning receptionist was friendly too. She sits on the left side of the reception desk as you enter the main door. She barely smiled and not as accomodating. It really makes a lot of difference and affects the mood for the day. Otherwise, our stay would have been perfect.

10

Janice

Jun 12, 2025

·

Stayed 1 night

Check-in was easy and Randy was very pleasant and helpful recommending restaurants. The room was comfortable and very clean.

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Location

Central, walkable base a short stroll to The Island and close to dining, shows, and trolley stops; easy access to Dollywood by car. Traffic and area activity can make it noisy or slow to drive at times.

Related guest reviews

10

XUEPENG

Jul 14, 2024

·

Stayed 1 night

We stayed one night during the July 4th holiday. They did a lot of renovations of the building and rooms. It is within walking distance to many attractions including the Islands of Pigeon Forge, where our favorite is Soar of America - similar to Soar in Disney. Walking along the street is easier than walking along the river. No free continental breakfast (buffet available for a small fee), but they provide a pancake breakfast with drink/coffee which should be sufficient for most people (actually more than enough).

10

Christian

Oct 10, 2025

·

Stayed 2 nights

Great location especially if you want to go to the island

10

Amanda

Aug 12, 2025

·

Stayed 4 nights

Conveniently located within walking distance to the Island and a short drive to so many other areas. We loved our stay here and look forward to our next one!

10

Wayne

Apr 29, 2025

·

Stayed 2 nights

Great location!

10

Gail

Oct 11, 2025

·

Stayed 1 night

Clean room, convenient to the Island and Dollywood.

10

Cynthia

Jul 11, 2025

·

Stayed 2 nights

We love this hotel. It is a great location, walkable to many activities. It is always clean. The higher levels have a great view of the smokies.

8

Ralph

May 19, 2025

·

Stayed 2 nights

Very nice room. Good location on main strip. Parking lot crowded. Poor provisions for handicapped. Only one elevator meant lot of waiting and long walk to room. Wife has MS and must use a walker.

8

jennifer

Nov 4, 2025

·

Stayed 4 nights

Nice room. Very convenient to everything.

10

Pamela S

Apr 7, 2025

·

Stayed 4 nights

Location is walkable to the Island 😀

10

Daniel

Apr 22, 2024

·

Stayed 4 nights

Great location within a 10 minute walk of the Island in Pigeon Forge

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Dining

Breakfast is via vouchers at Reagan's across the street—free pancakes and coffee with an inexpensive buffet upgrade—often appreciated for value and taste. Some disliked the offsite setup, occasional quality issues, or wait times.

Related guest reviews

10

Audrey

Aug 10, 2025

·

Stayed 2 nights

My husband and I thoroughly enjoyed our weekend at Arbors. The 24 hour free coffee and Krispy Kreme donuts were a perfect morning snack. The hot tub was wonderful for my aching back and legs. The campfire singer and S'Mores were very enjoyable. We will definitely be back.

10

Kelli

Nov 27, 2024

·

Stayed 3 nights

Very convenient location for walking to the Island. Staff and Hotel was nice, only downfall was the water pressure but besides that the shower stayed nice and hot the whole time which is unusual with that many guests! We will definately stay again!!

10

Julianne

May 8, 2024

·

Stayed 3 nights

The Arbors at Island Landing is a great place to stay - so convenient to the Island, shops, dining options, off street parking, quiet at night, free breakfast available at the Pancake place across the road. The gardens and trees around the property, as well as the fire pit area, and pool, are just lovely. The shower is great with a stone floor and tiled walls - the glass partition doesn't stop all the water splashing out of the shower, so you need to be very careful when stepping out of the shower. The only downsides: some of the rooms are a bit tired (our net curtain had a tear in it) but others have been upgraded with new blinds etc. The microwave in our room had lost a leg and wobbled (minor detail in room 207). The elevator is out of action until mid-May, and tradesmen start at 7am, so you don't get a sleep in. Otherwise I highly recommend the Arbors - in the lobby hot and cold drinks are available, as well as fresh fruit and various items to eat. I look forward to returning in the future.

10

Jeff

Jun 24, 2025

·

Stayed 1 night

Can't say enough about this property and all the staff I encountered. It was one of the best places we have stayed. The room was beautiful. The entire property was very clean and well kept. You can tell the owner and their staff take great pride in this place. They don't provide breakfast on-site, but they give you a voucher to go across the street for a free breakfast every morning at a local pancake house. Great idea. And everyone there goes out of their way to cater to your every need. I will definitely be back, and would highly recommend this place to anyone.

10

Caitlyn

Aug 21, 2025

·

Stayed 1 night

The property is centrally located and convenient. The beds were very comfortable. The shower was nice. The room is pretty dated and could use some updating/refreshing. I did not like that they advertise free breakfast but it’s not at the property it’s across the street at a restaurant and only includes one stack of pancakes and coffee. The wait time for the elevator was long. Otherwise everything was as expected.

10

Virginia

Aug 17, 2025

·

Stayed 3 nights

This was my first time staying at Arbors but moving forward it will be my go to. The room was cleaned daily, they even replaced our sheets in n out 3 night stay. The outdoor music was very nice, the pool and hot tub being open 24 hours is a great perk. The staff were all very friendly and welcoming. The vouchers for free pancakes at Reagan’s Place were awesome. We opted to upgrade to the all you can eat Buffett and for two adults and two toddlers with drinks the total cost was only $13. The hotel providing snacks in the lobby and beverages 24 hours a day is also a nice touch. The owners have certainly paid attention to details and we certainly noticed. The hotel being located on the river is great if you like to fish you can even borrow fishing poles from the hotel. The literally thought of everything. We can’t wait for our next stay at the Arbors and also thank you to the Arbors for the texts that remind you of events taking place at the hotel daily.

10

Russell

Oct 2, 2023

·

Stayed 2 nights

It was a great stay. Not the typical hotel. The room was unique and in excellent shape. Great location. Only issue is the Pancake house for breakfast is a great idea but it's too crowded and has a line every morning. Maybe offer two within walking distance.

10

Alisa

Apr 29, 2024

·

Stayed 2 nights

Our overall stay was great! The staff was so friendly! Cons: it took me a few turn arounds to find it. There’s not a huge sign out front like most of the others. Also, you share a balcony with the room next door which I didn’t care for. Poor water pressure in the bathroom. Pros: staff was amazing! The room was clean.. it’s convenient to restaurants, the convention center, entertainment, etc.. there are free snacks in the lobby for everyone to enjoy AND they have us vouchers for free pancakes across the street for breakfast. None of the cons would keep me from staying there again. We had a great trip.

10

Rusty

Aug 30, 2025

·

Stayed 1 night

Breakfast at pancake house staff fantastic will stay again loved the vanity old type bowl fancy spout

8

Chantelle

Jun 9, 2024

·

Stayed 3 nights

The staff were available when we showed up at 1am and were curious. We were given vocuhers for breakfast to the pancake house across the street for free pancakes or a $6 buffet. The Pancakes were huge and delicious. It is located on the main strip where all the fun was. The hotel is old and has an old smell, the maid service needs to clean around the toilet. Parking was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$73
March	$82
April	$104
May	$103
June	$115
July	$116
August	$106
September	$107
October	$129
November	$105
December	$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $95	15 $93	16 $101	17	18	19
20 $96	21 $97	22 $99	23 $98	24 $100	25 $145	26 $145
27 $118	28 $118	29 $139	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $162	3 $153
4 $139	5 $134	6 $129	7 $127	8 $139	9 $176	10 $194
11 $139	12 $176	13 $156	14 $153	15 $138	16 $185	17 $209
18 $129	19 $125	20 $128	21 $125	22 $142	23 $187	24 $183
25 $112	26 $116	27 $106	28 $118	29 $123	30 $159	31 $161

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite (No Pets)

Superior Studio Suite, Jetted Tub, Mountain View (No Pets)

Luxury Two Queens Balcony Parkway View

Balcony River View Superior King (No Pets)

Classic Double Room (No Pets)

Pet Friendly Classic Double Queens

King Bed Balcony Luxury Room Parkway View

Superior Double Room, 2 Queen Beds, Mountain View (No Pets)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Arbors at Island Landing Hotel & Suites

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