Hotel Residence

Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.

Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.

Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.

Breakfast was OK. Location was great. Easy acess to trams and buses. Good accommodation for the price.

Really small room. AC is centrally controlled and wasn't working at all, esp during the night when the room got too hot due to the bathroom heater. Front Desk said they will fix it but didn't even after multiple requests. No coffee maker in room or cups, we had to ask for them. This is a bad hotel, not worth it as there's other options in Zagreb, Overall Zagreb itself is not worth visiting - nothing to see or do. Best to skip it entirely, save money and time.