Sheraton Philadelphia Downtown
Property description
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a ballroom.
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Guest reviews
7.8
Good
Based on 1,307 verified reviews
Facilities
7.5
Cleanliness
7.1
Rooms
7.6
Service
8
Location
7.7
Dining
7.4
Who stays here?
Business
18%
Couple
35%
Family
26%
Group
13%
Solo
5%
8
Kyungjin
2 weeks ago
·
Stayed 1 night
I had a very comfortable and pleasant stay at this hotel for a day.
I had a very comfortable and pleasant stay at this hotel for a day.
10
Molly
2 weeks ago
·
Stayed 1 night
The staff were so friendly, professional and accommodating to all my requests such as a slightly later check out and top floor room. The room was very clean and the bed was so comfortable. We slept great. The bar/cafe downstairs was also enjoyable and fun. I rarely give a hotel the full 5 stars. This one is well earned. We will definitely stay here again. Thank you, Sheraton!
The staff were so friendly, professional and accommodating to all my requests such as a slightly later check out and top floor room. The room was very clean and the bed was so comfortable. We slept great. The bar/cafe downstairs was also enjoyable and fun. I rarely give a hotel the full 5 stars. This one is well earned. We will definitely stay here again. Thank you, Sheraton!
8
Jennifer
3 weeks ago
·
Stayed 1 night
Staff was not very helpful. When I arrived I was unaware of the $175 deposit. I explained that I had no $$ on my bank card until 6am the NEXT morning that I could bring my card down then. She said no. I tried my venmo card which also didnt work. I explained that we would only be in the room a few hrs. There was no compassion. Thank goodness my friend was able to out the deposit on her card. In total we were in the room 6-7 hrs. Also, when I booked the reservation I explained that there would be 3 adults. They gave us a room with a pull put couch which was great. There was no blankets or pillows. When we called down at 11pm they said they would send some up. Well after 30 mins of waiting we called again. Another 20 min passes- no blankets or pillows. By this time its almost 12am. The ladies decided to walk down to front desk. Where they were told someone was on the way. Another 20 mins later we got 1 blanket amd 1 pillow. Otherwise the room was clean and smelled well
Staff was not very helpful. When I arrived I was unaware of the $175 deposit. I explained that I had no $$ on my bank card until 6am the NEXT morning that I could bring my card down then. She said no. I tried my venmo card which also didnt work. I explained that we would only be in the room a few hrs. There was no compassion. Thank goodness my friend was able to out the deposit on her card. In total we were in the room 6-7 hrs. Also, when I booked the reservation I explained that there would be 3 adults. They gave us a room with a pull put couch which was great. There was no blankets or pillows. When we called down at 11pm they said they would send some up. Well after 30 mins of waiting we called again. Another 20 min passes- no blankets or pillows. By this time its almost 12am. The ladies decided to walk down to front desk. Where they were told someone was on the way. Another 20 mins later we got 1 blanket amd 1 pillow. Otherwise the room was clean and smelled well
10
Nandu
3 weeks ago
·
Stayed 1 night
Clean room, nice stay. Staff was great.
Clean room, nice stay. Staff was great.
10
Sarah
Apr 19, 2026
·
Stayed 1 night
Great room, staff and space
Great room, staff and space
201 North 17th Street, Logan Square, Philadelphia, Pennsylvania, United States of America
Location
With a stay at Sheraton Philadelphia Downtown, you'll be centrally located in Philadelphia, a short 7-minute walk from Ben Franklin National Memorial and 12 minutes by foot from Reading Terminal Market. This hotel is 1.3 mi (2.1 km) from Liberty Bell Center and 1.4 mi (2.2 km) from Philadelphia Museum of Art.
More location infoProperty Policies
Check-in
Check-out
From 15:00 to 02:00
Before 12:00
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