Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee, approximately USD 6.95 to 14.95 for adults and USD 5.50 to 6.95 for children.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, rooms, and bathrooms. There is also a pool hoist on-site.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in El Paso, within a 15-minute drive of Fort Bliss and Paso del Norte International Bridge. It is 12.3 mi (19.7 km) from American Consulate and 8.3 mi (13.4 km) from Sun Bowl Stadium. Nearby attractions include Cielo Vista Mall (1.7 km) and El Paso International Airport (3.3 km).

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool has sun loungers and is operational year-round.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hilton Garden Inn El Paso Airport Hotel

Average nightly price at Hilton Garden Inn El Paso Airport by month, last 12 months (USD)
Month	Average price
January	US$110
February	US$121
March	US$123
April	US$124
May	US$133
June	US$132
July	US$122
August	US$125
September	US$126
October	US$137
November	US$118
December	US$102

What guests think

At Hilton Garden Inn El Paso Airport, travelers frequently praise the friendly staff and comfortable rooms, while feedback is mixed on cleanliness and amenities, with reports ranging from very clean stays to odors and a dirty pool.

Many find the location convenient for the airport, I-10, and nearby shopping, though others note an industrial refinery setting and mixed impressions of parking and access. On-site dining draws criticism: breakfast often costs extra, quality can be uneven or cold, and several guests reported confusing or higher-than-expected charges. Some experienced reservation mix-ups, billing problems, and limited housekeeping (every other day), with occasional renovation or maintenance disruptions. Expect a convenient airport stay with welcoming staff, but check room condition, dining costs, and your reservation details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The 24/7 airport shuttle is praised. Facilities feedback is mixed, with safe but sometimes limited parking, a dirty pool reported, occasional lobby renovation noise, and some complaints about AC performance and door/access reliability.

Related guest reviews

6

Deems

17 Feb 2025

·

Stayed 1 night

I made this reservation via Expedia, requesting pet friendly accommodations in El Paso, When I arrived, they added a 75$ pet charge, with taxes it was $88. Typically I recieve a $25 charge for my pet, additionally they wanted $7 each for breakfast. I will not book another hilton Garden Inn, the room was clean as was the hotel itself, but not worth the extras they seem to believe they are worth.

10

Chelsea

5 Aug 2024

·

Stayed 1 night

Dog friendly and excellent staff. Every staff member I encountered was friendly and helpful.

6

Aida

27 Jun 2025

·

Stayed 1 night

This is our second trip from TX to CA and back. I love the easy access from I-10. First stay there went really smooth. This time we got to the room. Maintenance guy knocked on our door to fix the ref. I tried to log in to the internet not working. Also my key less entry never worked despite on coming back and forth to the front desk. Side door access not accessible. We were too tired from 10 hour drive from Houston and didn’t have the energy to deal with it.

10

Steven

4 Dec 2022

·

Stayed 19,329 nights

the shuttle to the airport is on immediate call 24/7.

10

Pearlean

1 Oct 2025

·

Stayed 1 night

Parking was safe and easy

2

william

6 Aug 2023

·

Stayed 2 nights

They were rehabbing the lobby y with extreme noise that made conversation impossible

10

Kipp

10 Mar 2024

·

Stayed 2 nights

Close to the ELP airport. Excellent 24/7 shuttle service.

8

Raquel

5 Aug 2023

·

Stayed 1 night

It’s okay I’ve had better and I thought that in this heat the a/c could be better I will definitely not come back

10

Samuel

4 Jun 2024

·

Stayed 2 nights

Great place to stay. The parking was limited and had to park in the other hotel.

10

Rania

6 May 2024

·

Stayed 3 nights

The pool was so dirty and unclean

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many found rooms very clean, but others cited dirty sheets, hair in bathrooms, mold or musty smells, and a dirty pool.

Related guest reviews

10

Angelique

16 Apr 2024

·

Stayed 1 night

Simple and quick to check in and check out. Helpful staff. Clean room.

4

Maria

27 Apr 2025

·

Stayed 1 night

The sheets in the bed were dirty and a big black circle like if someone drop a drink. I would say peed but it was black. . I dont know why they dont change the sheets everytime someone comes in. There is no way that someone would have missed this black spot. I called n theu wanted us to move rooms after we had settle in because they didnt have someone to change them. I ended up getting the clean sheets and changing them myself. Not acceptable for Hilton paying $135 for the night. It was like if I stayed at a motel 6. 🙄

10

Monica

21 Oct 2024

·

Stayed 2 nights

Clean and comfortable

10

Laura

14 Jul 2024

·

Stayed 1 night

The hotel was wonderful, except the bathroom smelled very strongly of mold. It was not visible, but the smell was strong and gave me a headache.

10

Oscar A

12 Jul 2023

·

Stayed 1 night

Nice and clean

10

Rebecca

1 Jun 2025

·

Stayed 2 nights

Nice Clean

4

Brittany

11 Nov 2024

·

Stayed 2 nights

OK place to stay for one or two nights. The first room they put us in the air conditioning unit was making a loud sound so they put us in a different room that was quieter but had snot wiped all along the walls. Other than that, the room was clean. Walls are thin and you can hear other doors shutting. I would definitely recommend other hotels but this one isn't horrible if you have a short term stay.

10

Rey

30 Nov 2024

·

Stayed 1 night

Everything was great only complaint is shower head had a bunch of mold

10

Katie

8 Feb 2024

·

Stayed 1 night

Nice and clean

6

Ilian

8 Jun 2024

·

Stayed 1 night

Room was dirty. Hair on the shower wall, but clumps of hair.

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as comfortable, quiet, and often spacious. Some mention thin walls, dark or poor views, Wi-Fi/keyless entry issues, and minor fixes like toilets not refilling.

Related guest reviews

8

Juana

12 Mar 2024

·

Stayed 2 nights

Our toilet did not fill up with water. We had to reset it by removing the top in order for the water to start running.

10

Santiago

5 Jun 2024

·

Stayed 1 night

Safe and quiet

6

Aida

27 Jun 2025

·

Stayed 1 night

This is our second trip from TX to CA and back. I love the easy access from I-10. First stay there went really smooth. This time we got to the room. Maintenance guy knocked on our door to fix the ref. I tried to log in to the internet not working. Also my key less entry never worked despite on coming back and forth to the front desk. Side door access not accessible. We were too tired from 10 hour drive from Houston and didn’t have the energy to deal with it.

10

Michael

12 Nov 2025

·

Stayed 1 night

The room was great. Area was quiet! Staff was friendly and astute! I recommend this location!

8

John

29 Sept 2025

·

Stayed 4 nights

Room was great. For the price, a complimentary breakfast would have been nice, and the food that was available should have been warm.

8

Matthew

17 Jun 2024

·

Stayed 2 nights

Overall, I really enjoyed staying at this property. The room was nice and spacious, and the bed was quite comfortable. In the bathroom, there were some crushed walnuts likely from the previous guest that did not get cleaned off the counter. The towel bar came out of the wall but I think that's unavoidable when you have any kind of property. The staff was incredibly friendly and it is located just a few minutes from The Fountains - lots of dining and shopping options.

8

Laura

6 Jan 2024

·

Stayed 1 night

I like the hotel but this time they stuck me in a dark, drab room that’s window looks out on an AC unit and a solid wall!! No light. Bad design and not worth the money!!

4

Brittany

11 Nov 2024

·

Stayed 2 nights

OK place to stay for one or two nights. The first room they put us in the air conditioning unit was making a loud sound so they put us in a different room that was quieter but had snot wiped all along the walls. Other than that, the room was clean. Walls are thin and you can hear other doors shutting. I would definitely recommend other hotels but this one isn't horrible if you have a short term stay.

10

John

24 Mar 2024

·

Stayed 1 night

Comfortble spacious room

8

Laura

11 Jul 2025

·

Stayed 1 night

Quiet, comfortable. Kind help at the desk when I needed it. Thank you.

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Service

Staff are widely described as friendly and helpful with easy check-ins and prompt shuttle support. However, several guests reported reservation mix-ups, billing errors, and unclear every-other-day housekeeping.

Related guest reviews

10

Angelique

16 Apr 2024

·

Stayed 1 night

Simple and quick to check in and check out. Helpful staff. Clean room.

10

Roberto

19 Sept 2023

·

Stayed 3 nights

Great experience. Hotel Staff very nice .

10

Della

8 Jul 2025

·

Stayed 2 nights

Checking in was SO easy! The room was great. Only negative was we expected our room to be cleaned, and they only clean every other day -- think about making sure your guests know that.

10

Chasity

25 Jun 2024

·

Stayed 2 nights

Great stay! Very friendly staff.

10

Yesenia

4 Feb 2024

·

Stayed 1 night

Staff was friendly, courteous and checked us in, in a timely manner

10

Lynne

24 Nov 2024

·

Stayed 1 night

Super friendly staff

8

Amy D.

14 Nov 2025

·

Stayed 3 nights

Great service. They could use some new mattresses.

4

Javier

2 Sept 2025

·

Stayed 2 nights

Breakfast was terrible the hotel charges 14.95 for continental breakfast yet they have signs stating it’s 6.95 . The hotel manager Malakai charged me double for the room then couldn’t reverse the charges . I have a pending charge that won’t fall off and he wasn’t available until I left. He hasn’t been able to figure it out.

2

Roberto

16 Nov 2025

·

Stayed 1 night

We booked 2 double queen rooms and they had none available. They only had single king rooms and then the 2nd room was not available till 1am. Hotel was nice but horrible experience with that. Was told was getting a discount refunded back but not has been sent

10

Dinh Chuong

17 Mar 2025

·

Stayed 3 nights

Good service

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Location

Convenient to ELP airport, I-10, and nearby shopping/dining; some also noted safety and quiet. Others disliked the industrial refinery surroundings, difficult access, and concerns about parking security.

Related guest reviews

10

maryela

3 Jan 2025

·

Stayed 1 night

Very good choice for me and my family, very convenient location

10

Brad

7 Feb 2025

·

Stayed 1 night

Near a refinery and freeway

10

Michael

16 Feb 2023

·

Stayed 1 night

Close to airport

6

Aida

27 Jun 2025

·

Stayed 1 night

This is our second trip from TX to CA and back. I love the easy access from I-10. First stay there went really smooth. This time we got to the room. Maintenance guy knocked on our door to fix the ref. I tried to log in to the internet not working. Also my key less entry never worked despite on coming back and forth to the front desk. Side door access not accessible. We were too tired from 10 hour drive from Houston and didn’t have the energy to deal with it.

8

Matthew

17 Jun 2024

·

Stayed 2 nights

Overall, I really enjoyed staying at this property. The room was nice and spacious, and the bed was quite comfortable. In the bathroom, there were some crushed walnuts likely from the previous guest that did not get cleaned off the counter. The towel bar came out of the wall but I think that's unavoidable when you have any kind of property. The staff was incredibly friendly and it is located just a few minutes from The Fountains - lots of dining and shopping options.

10

Kipp

10 Mar 2024

·

Stayed 2 nights

Close to the ELP airport. Excellent 24/7 shuttle service.

8

Bryan

23 Mar 2024

·

Stayed 4 nights

Close proximity to entertainment and good dining

8

Steve

20 Aug 2024

·

Stayed 1 night

Nice for the one night stay. Close to Costco gas

6

Barbara

8 Jun 2024

·

Stayed 2 nights

It was in the middle of an oil refinery. It was gross looking and smelling.

6

Anthony

25 Jul 2025

·

Stayed 2 nights

Was surprised by the location Was located by refinery Parking lot was not a secure area You had to pay for breakfast Would choose a different location next time

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Dining

Breakfast is not complimentary and drew repeated complaints about quality, temperature, and confusing or higher-than-expected charges; several also found the on-site restaurant poor and snack selection limited.

Related guest reviews

6

Deems

17 Feb 2025

·

Stayed 1 night

I made this reservation via Expedia, requesting pet friendly accommodations in El Paso, When I arrived, they added a 75$ pet charge, with taxes it was $88. Typically I recieve a $25 charge for my pet, additionally they wanted $7 each for breakfast. I will not book another hilton Garden Inn, the room was clean as was the hotel itself, but not worth the extras they seem to believe they are worth.

2

Mickie

16 Jan 2023

·

Stayed 1 night

Horrible service. Chose to eat at the restaurant. The food was not edible at all. The snack items selection was dismal. Will not stay here again!!

8

John

29 Sept 2025

·

Stayed 4 nights

Room was great. For the price, a complimentary breakfast would have been nice, and the food that was available should have been warm.

4

Javier

2 Sept 2025

·

Stayed 2 nights

Breakfast was terrible the hotel charges 14.95 for continental breakfast yet they have signs stating it’s 6.95 . The hotel manager Malakai charged me double for the room then couldn’t reverse the charges . I have a pending charge that won’t fall off and he wasn’t available until I left. He hasn’t been able to figure it out.

6

Emerson

13 May 2024

·

Stayed 1 night

Did not have free Continental breakfast for the price of the rooms

6

Anthony

25 Jul 2025

·

Stayed 2 nights

Was surprised by the location Was located by refinery Parking lot was not a secure area You had to pay for breakfast Would choose a different location next time

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $235	3	4	5 $156	6 $164	7 $114
8 $128	9 $156	10 $156	11 $178	12 $156	13 $114	14 $114
15 $125	16 $156	17 $178	18 $206	19 $156	20 $114	21 $114
22 $120	23 $130	24 $129	25 $129	26 $129	27 $114	28 $114
29 $125	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $205	2 $206	3 $205	4 $135	5 $130
6 $131	7 $211	8 $216	9 $216	10 $208	11 $156	12 $125
13 $129	14 $202	15 $212	16 $209	17 $181	18 $124	19 $124
20 $115	21 $145	22 $135	23 $134	24 $131	25 $132	26 $124
27 $118	28 $160	29 $136	30 $147	31 $128

Hilton Garden Inn El Paso Airport

Prices for Hilton Garden Inn El Paso Airport

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed

Guest reviews of Hilton Garden Inn El Paso Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn El Paso Airport

Prices for upcoming dates