Name: The Cardiff Hotel & Spa
Address: 8 Riketts Ave., Runaway Bay, Jamaica, Runaway Bay, Saint Ann, Jamaica
Rating: 8.37

Guest reviews

8.4

Very good

Based on 241 verified reviews

Who stays here?

Business

12%

Couple

33%

Family

36%

Group

17%

What guests think

AI-generated summary based on recent guest reviews

The Cardiff Hotel & Spa is a quiet, hillside property with friendly, attentive staff, well‑kept gardens, and ocean views, drawing many repeat guests who value its relaxed atmosphere and convenient shuttle access to a nearby private beach.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Nicola

4 weeks ago

·

Stayed 3 nights

The room was okay, unfortunately, there were roaches in the bathroom and the room. The television was not working, and the telephone line was down. It would be nice if we were informed of all these inconveniences beforehand, rather than at the front desk upon arrival. The staff was very friendly and helpful, and the food was great!

6

Aretha

Apr 5, 2026

·

Stayed 5 nights

The food was good and fresh.

4

Owen

Apr 3, 2026

·

Stayed 2 nights

Overall the staff was good, with a few stand outs being great. However, my stay was not entirely pleasant, TV did not work and was not fixed as promised. Even though there is an abundance of workers, most didn't seem to know what was going on. Breakfast was good and the grounds are kept but that too causes you to endure excessive noise ALL day long! Also housekeepers are intrusive and rude, one lady was really nice. I would not stay here again or recommend anyone else do so.

8

Michele

Feb 26, 2026

·

Stayed 3 nights

The Cardiff Hotel was built on a hillside away from the main road. I started every morning was started with an amazing breakfast.

4

Shirley

Jan 27, 2026

·

Stayed 4 nights

The room and bathroom was not great, toilet, shower head and faucet need to be changed. The tub ma has mildew.

8 Riketts Ave., Runaway Bay, Jamaica

Location

With a stay at The Cardiff Hotel & Spa in Runaway Bay, you'll be within a 15-minute walk of Runaway Bay Beach and Flavours Beach. This beach resort is 1.1 mi (1.7 km) from Cardiff Hall Beach and 1.1 mi (1.7 km) from Ocean View Beach.

Runaway Bay Beach(0.6 miles)

Flavours Beach(0.7 miles)

Cardiff Hall Beach(1.1 miles)

Ocean View Beach(1.1 miles)

Salem Beach(2.7 miles)

Green Grotto Caves(4.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of JMD 9600.00, subject to availability.

Yes, a roundtrip airport shuttle is available for a surcharge.

The property offers wheelchair-accessible registration desk, public washroom, on-site restaurant, meeting spaces, and a limited number of wheelchair-accessible rooms.

The Cardiff Hotel & Spa is located within a 15-minute walk of Runaway Bay Beach and Flavours Beach, and is 1.1 miles from Cardiff Hall Beach and Ocean View Beach.

Yes, there is an outdoor pool available for guests to enjoy.

Children are allowed at the property, but they may not be eligible for complimentary breakfast.

The property does not provide information about extra beds or cribs. Only registered guests are allowed in the guestrooms.

The Cardiff Hotel & Spa

Amenities

Property description

Book on Vio