XO Hotels City Centre
$186
/ night
Avg. for October
Prices for XO Hotels City Centre
Select dates to see prices and availability
$186
/ night
Avg. for October
Monthly average prices
Nightly prices at XO Hotels City Centre average $104 in January, the cheapest month, and $270 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $104 |
| February | $143 |
| March | $159 |
| April | $242 |
| May | $270 |
| June | $218 |
| July | $190 |
| August | $195 |
| September | $205 |
| October | $186 |
| November | $147 |
| December | $131 |
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F
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M
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Oct · $186
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Most expensive: May (~$270)
Cheapest: January (~$104)
About this property
Comfortable hotel in the heart of Amsterdam with air-conditioned rooms and convenient amenities like a business center and tour desk.
Location
Located in Amsterdam, XO Hotels City Centre is in the city center. Van Gogh Museum and Rijksmuseum are cultural highlights, and travelers looking to shop may want to visit The 9 Streets and Flower Market. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Johan Cruyff Arena. Guests love the hotel's central location.
Non-Smoking Rooms
Family Room
Business Center
Tour Desk
Luggage Storage
Vending Machines
Location
Beursstraat 11-19, Binnenstad, Amsterdam, Municipality of Amsterdam, Netherlands
Room options
6
Quadruple Room
Room details
4× Twin Beds
Sleeps 4
323 ft²
Air ConditioningHeatingSafety Deposit Box
6
Triple Room Basement
Room details
3× Twin Beds
Sleeps 3
237 ft²
Air ConditioningHeatingSafety Deposit Box
6
Economy Twin Room
Room details
2 Twin Beds
Sleeps 2
151 ft²
Air ConditioningHeatingSafety Deposit Box
6
Triple Room
Room details
3× Twin Beds
Sleeps 3
248 ft²
Air ConditioningHeatingSafety Deposit Box
6
Economy Double Room
Room details
1 Full Bed
Sleeps 2
151 ft²
Air ConditioningHeatingSafety Deposit Box
6
Single Room Without Window
Room details
1 Twin Bed
86 ft²
Air ConditioningHeatingSafety Deposit Box
6
Twin Room
Room details
2 Twin Beds
Sleeps 2
194 ft²
Air ConditioningHeatingSafety Deposit Box
6
Single Room
Room details
1 Twin Bed
86 ft²
Air ConditioningHeatingSafety Deposit Box
6
Twin Room Basement
Room details
2 Twin Beds
Sleeps 2
183 ft²
Air ConditioningHeatingSafety Deposit Box
6
Double Room
Room details
1 Queen Bed
Sleeps 2
194 ft²
Air ConditioningHeatingSafety Deposit Box
Guest reviews of XO Hotels City Centre
7.3
Good
Based on 4,334 verified reviews
Who stays here?
Business
8%
Couple
36%
Family
12%
Group
33%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, XO Hotels City Centre stands out for its unbeatable central location near Amsterdam Centraal and major sights, offset by mixed cleanliness, dated areas, and frequent street or internal noise that can disrupt sleep.
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What guests think
Across recent reviews, XO Hotels City Centre stands out for its unbeatable central location near Amsterdam Centraal and major sights, offset by mixed cleanliness, dated areas, and frequent street or internal noise that can disrupt sleep.
Guests often praise friendly, helpful staff, though reports of rude or unresponsive service also appear. Rooms range from very small with low ceilings to surprisingly spacious, with basic decor, dim lighting, and a maze-like layout with stairs where the elevator does not reach; heating or air conditioning can also be unreliable. Expect a simple base suited to travellers who prioritise access over quiet or polish.
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AI-generated summary based on recent guest reviews
Facilities
Housed in older buildings with narrow, steep stairs and a maze of corridors; the elevator does not reach some rooms. Luggage storage is available, but access with bags can be cumbersome.
Related guest reviews
8
Lawrence
Oct 31, 2025
·
Stayed 1 night
The room was small but efficient. This hotel had a lift, but I still had to drag my suitcase up and down stairs to get to my room.
The room was small but efficient. This hotel had a lift, but I still had to drag my suitcase up and down stairs to get to my room.
6
Janet
May 2, 2025
·
Stayed 1 night
Elevator and stairs to room was confusing.
Elevator and stairs to room was confusing.
10
Eileen
Sep 17, 2025
·
Stayed 3 nights
We have stayed here before and we have no problems with it. They even store your bags securely for you. Basic but excellent and handy to everything.
We have stayed here before and we have no problems with it. They even store your bags securely for you. Basic but excellent and handy to everything.
8
Michelle
May 7, 2023
·
Stayed 2 nights
Great location. If your on the 4th floor be prepared to take your luggage up 2 sets of very steep stairs. We had no wifi in our room but once I stepped outside my room it worked. Only downside.
Great location. If your on the 4th floor be prepared to take your luggage up 2 sets of very steep stairs. We had no wifi in our room but once I stepped outside my room it worked. Only downside.
8
Christina
Jul 30, 2024
·
Stayed 1 night
This hotel has one of the most central locations in all of Amsterdam. If you want to be close to all the action, this is the place to go! The hotel itself is older, which is to be expected. There is an elevator but we also had to take a few flights of stairs to get to our room. The staff is friendly and will hold your bags after check out. I definitely recommend.
This hotel has one of the most central locations in all of Amsterdam. If you want to be close to all the action, this is the place to go! The hotel itself is older, which is to be expected. There is an elevator but we also had to take a few flights of stairs to get to our room. The staff is friendly and will hold your bags after check out. I definitely recommend.
4
Katrina
Jul 31, 2025
·
Stayed 2 nights
We arrived late and were allocated a family room on the ground floor. We couldn’t easily find the room so needed a member of the reception staff to help. They also found it difficult to find the room and while they figured it out swore repeatedly and kept saying they ‘fu**ing hate this hotel’ We eventually found the room and entered. It was tucked right at the other end of the hotel. The window is at street level and revellers used the outside window ledge to sit and talk late into the night. We expected some outside noise given the location but this extreme. On the plus side, the room was fairly clean. Nice beds and bedding, great shower. Coffee machine & TV all there. Just grubby carpets and walls tatty. The breakfast was pretty good, chilled out and well stocked. Friendly staff. The location is very central. As a family, I wouldn’t recommend it - unless proximity to the station is a priority as it was for us. For a group of four party-goers it would be a good option and reasonably priced.
We arrived late and were allocated a family room on the ground floor. We couldn’t easily find the room so needed a member of the reception staff to help. They also found it difficult to find the room and while they figured it out swore repeatedly and kept saying they ‘fu**ing hate this hotel’ We eventually found the room and entered. It was tucked right at the other end of the hotel. The window is at street level and revellers used the outside window ledge to sit and talk late into the night. We expected some outside noise given the location but this extreme. On the plus side, the room was fairly clean. Nice beds and bedding, great shower. Coffee machine & TV all there. Just grubby carpets and walls tatty. The breakfast was pretty good, chilled out and well stocked. Friendly staff. The location is very central. As a family, I wouldn’t recommend it - unless proximity to the station is a priority as it was for us. For a group of four party-goers it would be a good option and reasonably priced.
6
Steven
Oct 7, 2025
·
Stayed 5 nights
+s: Absolutely in the midst of all the restaurants and bars. Reasonably quiet. Water pressure ok. -s: Very tired looking and poorly lit room. Odd bathroom and at the top of four flights of very narrow, spiral stairs (lift will not take you to the very top). Considering the price point (expensive) I would not go back.
+s: Absolutely in the midst of all the restaurants and bars. Reasonably quiet. Water pressure ok. -s: Very tired looking and poorly lit room. Odd bathroom and at the top of four flights of very narrow, spiral stairs (lift will not take you to the very top). Considering the price point (expensive) I would not go back.
4
ELÁDIO
Jul 10, 2025
·
Stayed 4 nights
O acesso aos quartos parece um labirinto de escadas! O elevador não chega até os quartos e para ter acesso ao que estávamos era preciso subir várias escadas. Isso com mala é terrível, pois além das escadas serem íngremes o corredor é extremamente estreito. O teto do quarto é super baixo e as janelas não abrem, apenas inclinam minimamente, o que deixa o ambiente muito abafado e exalando o cheiro do banheiro. Não foi uma estadia positiva para nós!!
O acesso aos quartos parece um labirinto de escadas! O elevador não chega até os quartos e para ter acesso ao que estávamos era preciso subir várias escadas. Isso com mala é terrível, pois além das escadas serem íngremes o corredor é extremamente estreito. O teto do quarto é super baixo e as janelas não abrem, apenas inclinam minimamente, o que deixa o ambiente muito abafado e exalando o cheiro do banheiro. Não foi uma estadia positiva para nós!!
10
Teresa
Jul 12, 2025
·
Stayed 3 nights
The stairs were steep and I’m glad the elevator worked. The staff was friendly and very helpful.
The stairs were steep and I’m glad the elevator worked. The staff was friendly and very helpful.
6
Karen
Nov 24, 2024
·
Stayed 4 nights
Is well placed for the Red light district and the centre of the city. Be ready to climb as stairs everywhere which is a European thing.
Is well placed for the Red light district and the centre of the city. Be ready to climb as stairs everywhere which is a European thing.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some rooms are clean, but many reports cite dirty carpets and linens, moldy bathrooms, unpleasant odors, and inconsistent housekeeping.
Related guest reviews
4
Maria isabell
Mar 18, 2024
·
Stayed 3 nights
The room was very smelly and dirty, there where stains on the furniture and I was very uncomfortable with touching anything in the room. The staff where however very polite and available for us. The hotel is placed in a grate location as well! The price does not match the overall standard unfortunately.
The room was very smelly and dirty, there where stains on the furniture and I was very uncomfortable with touching anything in the room. The staff where however very polite and available for us. The hotel is placed in a grate location as well! The price does not match the overall standard unfortunately.
4
Jessica
Aug 14, 2024
·
Stayed 3 nights
Das Zimmer war sehr dreckig. Es waren Flecken auf der Bettwäsche und Flecken und Schmutz überall im Zimmer. An der Decke waren Wasserflecken und die Klimaanlage funktionierte auch nicht richtig. Das Hotel hatte im allgemeinen einen sehr unangenehmen Geruch und der Zustand ließ auch zu wünschen übrig. Wir haben uns sehr unwohl gefühlt.
Das Zimmer war sehr dreckig. Es waren Flecken auf der Bettwäsche und Flecken und Schmutz überall im Zimmer. An der Decke waren Wasserflecken und die Klimaanlage funktionierte auch nicht richtig. Das Hotel hatte im allgemeinen einen sehr unangenehmen Geruch und der Zustand ließ auch zu wünschen übrig. Wir haben uns sehr unwohl gefühlt.
2
Nadia
Jun 17, 2025
·
Stayed 2 nights
Terrible hotel - room stank of cigarette smoke and when I raised this with the reception staff, there was no offer to give me a different room. Hotel was grubby and extremely dated. Bathroom towels were torn. The only plus was the room having a coffee machine! The notice board refers to sex workers and drugs which indicates the hotel’s low standards.
Terrible hotel - room stank of cigarette smoke and when I raised this with the reception staff, there was no offer to give me a different room. Hotel was grubby and extremely dated. Bathroom towels were torn. The only plus was the room having a coffee machine! The notice board refers to sex workers and drugs which indicates the hotel’s low standards.
2
emma
Dec 24, 2022
·
Stayed 2 nights
This hotel was filthy Dirty tissues under the bed and toe nail clippings on the bedside table Carpet beyond dirty and the whole place stank cigarette smoke
This hotel was filthy Dirty tissues under the bed and toe nail clippings on the bedside table Carpet beyond dirty and the whole place stank cigarette smoke
2
Sam
Nov 21, 2025
·
Stayed 2 nights
Pictures were not representative of the actual hotels rundown, grubby condition. The room I was given first had wet carpet in areas. Bed linen was dirty and one pillow had what I suspected to be bodily fluids on it. Woke up in the middle of the night to another rooms faulty bathroom fan making a clatterling noise, which ran from 3am to 8am. Hotel did move me to another room, but no one really cared. Second room was better but still grubby. Carpet in hallway hadn’t been hoovered in a while. Took videos and photos. Hotel not interested.
Pictures were not representative of the actual hotels rundown, grubby condition. The room I was given first had wet carpet in areas. Bed linen was dirty and one pillow had what I suspected to be bodily fluids on it. Woke up in the middle of the night to another rooms faulty bathroom fan making a clatterling noise, which ran from 3am to 8am. Hotel did move me to another room, but no one really cared. Second room was better but still grubby. Carpet in hallway hadn’t been hoovered in a while. Took videos and photos. Hotel not interested.
4
Aswaththaman
Nov 29, 2023
·
Stayed 1 night
Mold in the bathroom. dirty bed.
Mold in the bathroom. dirty bed.
4
Chantale
Aug 10, 2025
·
Stayed 1 night
Nicht so sauber
Nicht so sauber
2
Robin
Nov 17, 2025
·
Stayed 1 night
Extreem laag plafond, we konden niet normaal rechtop staan. Spiegel in de badkamer hing zo laag dat we gebukt ons haar moesten doen. Airco en föhn waren zodanig beschimmeld dat er een stinkende lucht uit kwam, dus niet gebruikt. De vloerbedekking was een vies oud tapijt en doordat de vloer oneven was braken we bijna onze nekken. Ook zaten we schimmelpuntjes in het beddengoed.
Extreem laag plafond, we konden niet normaal rechtop staan. Spiegel in de badkamer hing zo laag dat we gebukt ons haar moesten doen. Airco en föhn waren zodanig beschimmeld dat er een stinkende lucht uit kwam, dus niet gebruikt. De vloerbedekking was een vies oud tapijt en doordat de vloer oneven was braken we bijna onze nekken. Ook zaten we schimmelpuntjes in het beddengoed.
2
Jeffrey
Aug 23, 2025
·
Stayed 4 nights
Room was terrible. Very dirty and in disrepair. Ended up shortening my trip and leaving a day early.
Room was terrible. Very dirty and in disrepair. Ended up shortening my trip and leaving a day early.
2
Michael
May 27, 2025
·
Stayed 2 nights
Very dirty in toilet, very bad smell in bathroom. Not possible to checkin upon arrival, you had to wait. No toothpaste in hotel. Bad beds, very soft o u sank down to bottom. They were also made for children...
Very dirty in toilet, very bad smell in bathroom. Not possible to checkin upon arrival, you had to wait. No toothpaste in hotel. Bad beds, very soft o u sank down to bottom. They were also made for children...
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from very small or low-ceilinged to surprisingly spacious, with basic decor and dim lighting; layouts can be awkward where stairs are required beyond the elevator. Several reviews note unreliable heating or air conditioning.
Related guest reviews
6
Yvonne
Sep 6, 2025
·
Stayed 4 nights
Room was mostly clean. Mold in the shower. AC not working but had a fan and windows opened so it was fine. The location was super!
Room was mostly clean. Mold in the shower. AC not working but had a fan and windows opened so it was fine. The location was super!
6
Frantz
Nov 22, 2025
·
Stayed 4 nights
The room was clean bur really really small, staff depending to the shift was nice, heating system defective needed to be reactivated everyday.
The room was clean bur really really small, staff depending to the shift was nice, heating system defective needed to be reactivated everyday.
6
Diane
Sep 19, 2025
·
Stayed 3 nights
Loved how close to everything this place was. Beds were ok, but the lighting in the room was so bad. Dimly lit. Also the shower was cold. And the floor felt like we were going to fall through in one spot.
Loved how close to everything this place was. Beds were ok, but the lighting in the room was so bad. Dimly lit. Also the shower was cold. And the floor felt like we were going to fall through in one spot.
6
SALVADOR
Aug 15, 2024
·
Stayed 2 nights
No tienen aire acondicionado, no sirve y pusieron un pequeño ventilador que no ayuda con el calor. En la descripción del hotel especifica que tiene aire acondicionado
No tienen aire acondicionado, no sirve y pusieron un pequeño ventilador que no ayuda con el calor. En la descripción del hotel especifica que tiene aire acondicionado
2
Robin
Nov 17, 2025
·
Stayed 1 night
Extreem laag plafond, we konden niet normaal rechtop staan. Spiegel in de badkamer hing zo laag dat we gebukt ons haar moesten doen. Airco en föhn waren zodanig beschimmeld dat er een stinkende lucht uit kwam, dus niet gebruikt. De vloerbedekking was een vies oud tapijt en doordat de vloer oneven was braken we bijna onze nekken. Ook zaten we schimmelpuntjes in het beddengoed.
Extreem laag plafond, we konden niet normaal rechtop staan. Spiegel in de badkamer hing zo laag dat we gebukt ons haar moesten doen. Airco en föhn waren zodanig beschimmeld dat er een stinkende lucht uit kwam, dus niet gebruikt. De vloerbedekking was een vies oud tapijt en doordat de vloer oneven was braken we bijna onze nekken. Ook zaten we schimmelpuntjes in het beddengoed.
8
N
Oct 23, 2025
·
Stayed 3 nights
Fantastic location, short walk from the main station and you feel like your in the heart of the city centre. Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in. The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.
Fantastic location, short walk from the main station and you feel like your in the heart of the city centre. Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in. The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.
6
Caty
Oct 11, 2025
·
Stayed 7 nights
Près de tout ( spécialement de la Gare Centrale )mais apportez vos bouchons ! L’hôtel est tres mal isolé ( on entend les voisins parler) et elle est située derrière un centre de congrès. Les camions de toutes sortes viennent chercher les conteneurs de bouteilles ( très bruyant) et les poubelles …
Près de tout ( spécialement de la Gare Centrale )mais apportez vos bouchons ! L’hôtel est tres mal isolé ( on entend les voisins parler) et elle est située derrière un centre de congrès. Les camions de toutes sortes viennent chercher les conteneurs de bouteilles ( très bruyant) et les poubelles …
6
Pilwon
Feb 18, 2025
·
Stayed 2 nights
The hotel has a fantastic location—just a 20-minute train ride to the airport, which is very convenient. However, the rooms are quite dark, and there is very little privacy as I could hear noise from the neighboring rooms. If you prioritize location over comfort, this could still be a good option.
The hotel has a fantastic location—just a 20-minute train ride to the airport, which is very convenient. However, the rooms are quite dark, and there is very little privacy as I could hear noise from the neighboring rooms. If you prioritize location over comfort, this could still be a good option.
8
Jörg
Aug 1, 2025
·
Stayed 1 night
The Room was pretty small.
The Room was pretty small.
10
Olean Rebb
Aug 7, 2025
·
Stayed 2 nights
Perfect location, its a short walk to everywhere. However, the noise is too loud from Room 12. It was hard to sleep. The bed could be better quality However, Everything else is perfect.
Perfect location, its a short walk to everywhere. However, the noise is too loud from Room 12. It was hard to sleep. The bed could be better quality However, Everything else is perfect.
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AI-generated summary based on recent guest reviews
Service
Many guests highlight friendly, helpful staff and convenient bag storage, but there are notable complaints about rudeness, poor problem resolution, room allocation issues, and housekeeping ignoring do-not-disturb signs.
Related guest reviews
6
Craton
Aug 24, 2024
·
Stayed 2 nights
Great location. Staff and services were terrible. No hot water for a 2-night stay. We told them twice and they did nothing. Didn’t even try apologizing or offering a different room. Extremely disappointed.
Great location. Staff and services were terrible. No hot water for a 2-night stay. We told them twice and they did nothing. Didn’t even try apologizing or offering a different room. Extremely disappointed.
10
Luna
Aug 22, 2025
·
Stayed 7 nights
Very good location, convenient, accessible and staff were friendly and helpful very accommodating and approachable. Special mention to an Arthur he was very helpful in letting as do an early check in. Gesture was very much appreciated after a very early flight.
Very good location, convenient, accessible and staff were friendly and helpful very accommodating and approachable. Special mention to an Arthur he was very helpful in letting as do an early check in. Gesture was very much appreciated after a very early flight.
2
AHMED
Sep 5, 2024
·
Stayed 2 nights
I cant explain in words how bad my experience was here. I had to walk out from that hotel after the conceireg guy harrased me, called me with names based on my skin and nationality. Racist person ever I have met. After I responded back he threated me that he will shoot me. I involved the manager carolina eehiuz she refused to provide me the name of the guy and asked me to remove my glasses so she can look at me. Really? She was rude and unprofessional. She said Do whatever I can but they will not take action on the incident. Unfortunately, I had to involve police and my embassy and other authorities. Please think thousands times before you chose this stinky hotel and disgusting staff including the manager. They still have not refunded my funds. Good luck who stays at this dirty mafia hotel.
I cant explain in words how bad my experience was here. I had to walk out from that hotel after the conceireg guy harrased me, called me with names based on my skin and nationality. Racist person ever I have met. After I responded back he threated me that he will shoot me. I involved the manager carolina eehiuz she refused to provide me the name of the guy and asked me to remove my glasses so she can look at me. Really? She was rude and unprofessional. She said Do whatever I can but they will not take action on the incident. Unfortunately, I had to involve police and my embassy and other authorities. Please think thousands times before you chose this stinky hotel and disgusting staff including the manager. They still have not refunded my funds. Good luck who stays at this dirty mafia hotel.
10
Gene
Apr 5, 2025
·
Stayed 4 nights
Staff was excellent, friendly and very helpful. We were booked into a room on the third floor andcwe asked if we could be moved to somewhere on the lower floor, they gave us an excellent room next to reception whjch was brilliant and they could not do enough for you. Room was clean and bedding, bathroom was spotless and lovely clean towels.
Staff was excellent, friendly and very helpful. We were booked into a room on the third floor andcwe asked if we could be moved to somewhere on the lower floor, they gave us an excellent room next to reception whjch was brilliant and they could not do enough for you. Room was clean and bedding, bathroom was spotless and lovely clean towels.
4
Katrina
Jul 31, 2025
·
Stayed 2 nights
We arrived late and were allocated a family room on the ground floor. We couldn’t easily find the room so needed a member of the reception staff to help. They also found it difficult to find the room and while they figured it out swore repeatedly and kept saying they ‘fu**ing hate this hotel’ We eventually found the room and entered. It was tucked right at the other end of the hotel. The window is at street level and revellers used the outside window ledge to sit and talk late into the night. We expected some outside noise given the location but this extreme. On the plus side, the room was fairly clean. Nice beds and bedding, great shower. Coffee machine & TV all there. Just grubby carpets and walls tatty. The breakfast was pretty good, chilled out and well stocked. Friendly staff. The location is very central. As a family, I wouldn’t recommend it - unless proximity to the station is a priority as it was for us. For a group of four party-goers it would be a good option and reasonably priced.
We arrived late and were allocated a family room on the ground floor. We couldn’t easily find the room so needed a member of the reception staff to help. They also found it difficult to find the room and while they figured it out swore repeatedly and kept saying they ‘fu**ing hate this hotel’ We eventually found the room and entered. It was tucked right at the other end of the hotel. The window is at street level and revellers used the outside window ledge to sit and talk late into the night. We expected some outside noise given the location but this extreme. On the plus side, the room was fairly clean. Nice beds and bedding, great shower. Coffee machine & TV all there. Just grubby carpets and walls tatty. The breakfast was pretty good, chilled out and well stocked. Friendly staff. The location is very central. As a family, I wouldn’t recommend it - unless proximity to the station is a priority as it was for us. For a group of four party-goers it would be a good option and reasonably priced.
4
Karan
Jun 15, 2025
·
Stayed 3 nights
I visited to have a quiet few days off trip meeting friends. I realised hotel room was changed from what i originally booked without my notice. The room was noisy as next to main road but also was smelly and was dark! I raised this in morning and i was given another room, from 115 to 137. 137 was nicer but the room again was smaller than what i booked. There was constant issues with door as the key wouldnt work and a colleague helped to recharge and then let me in. I was not even given toothpaste brush any kit? Also no slippers. Upon querying i was handed this on on day. Breakfast also was poor, and the area was not clean. I paid a significant amount and felt it was not at all good or value for money. Im sharing some photos. Also i lost €110 which i complained about during transfer of room but hotel staff couldn't do much. Id like to escalate this and get compensation not just for money lost but also the abysmal experience i had.
I visited to have a quiet few days off trip meeting friends. I realised hotel room was changed from what i originally booked without my notice. The room was noisy as next to main road but also was smelly and was dark! I raised this in morning and i was given another room, from 115 to 137. 137 was nicer but the room again was smaller than what i booked. There was constant issues with door as the key wouldnt work and a colleague helped to recharge and then let me in. I was not even given toothpaste brush any kit? Also no slippers. Upon querying i was handed this on on day. Breakfast also was poor, and the area was not clean. I paid a significant amount and felt it was not at all good or value for money. Im sharing some photos. Also i lost €110 which i complained about during transfer of room but hotel staff couldn't do much. Id like to escalate this and get compensation not just for money lost but also the abysmal experience i had.
4
Sam
Feb 19, 2024
·
Stayed 3 nights
We arrived to find they had our booking but no room for us. We waited in reception for nearly an hour, while the staff member told us he didn't know what to do. It seems they sold our room, as we were a late arrival and they said they just had a couple turn up before us. They called in the morning to get us to move rooms, saying the room was ready, but then expecting us to leave our bags in the corridor, as it was not ready.
We arrived to find they had our booking but no room for us. We waited in reception for nearly an hour, while the staff member told us he didn't know what to do. It seems they sold our room, as we were a late arrival and they said they just had a couple turn up before us. They called in the morning to get us to move rooms, saying the room was ready, but then expecting us to leave our bags in the corridor, as it was not ready.
10
richard
Jan 16, 2026
·
Stayed 3 nights
Easy check, friendly desk staff. My second stay because of a great location. Will stay there again.
Easy check, friendly desk staff. My second stay because of a great location. Will stay there again.
6
Dawni-Jean Marie
Nov 20, 2025
·
Stayed 6 nights
Great location! Near shopping, grocery stores, restaurants, coffee shops and cafes. Shower was hot and pressure was great. Lovely staff. Rooms were ok. Beds were comfy, duvets were nice. Light beside bed stayed on all night, something was splashed on one wall, and we found a random pill on the floor that didn’t look like it was someone’s prescription. Also put up our “Do Not Disturb” sign as soon as we checked in and twice housekeeping knocked on our door asking if we wanted services, and once, they just unlocked the door and came in unannounced while we were sleeping. All aside, would stay here again. You can’t beat the price or the convenience.
Great location! Near shopping, grocery stores, restaurants, coffee shops and cafes. Shower was hot and pressure was great. Lovely staff. Rooms were ok. Beds were comfy, duvets were nice. Light beside bed stayed on all night, something was splashed on one wall, and we found a random pill on the floor that didn’t look like it was someone’s prescription. Also put up our “Do Not Disturb” sign as soon as we checked in and twice housekeeping knocked on our door asking if we wanted services, and once, they just unlocked the door and came in unannounced while we were sleeping. All aside, would stay here again. You can’t beat the price or the convenience.
10
Teresa
Jul 12, 2025
·
Stayed 3 nights
The stairs were steep and I’m glad the elevator worked. The staff was friendly and very helpful.
The stairs were steep and I’m glad the elevator worked. The staff was friendly and very helpful.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central near Amsterdam Centraal, Dam Square and the Red Light District, with easy walking access to major sights. The lively area brings nighttime noise, and a few guests felt the surroundings less comfortable late at night.
Related guest reviews
8
Dilip
Apr 30, 2025
·
Stayed 3 nights
A basic hotel in a great location for tourists.
A basic hotel in a great location for tourists.
8
Matthew Dylan
Sep 12, 2025
·
Stayed 3 nights
Centrally located, nice hotel.
Centrally located, nice hotel.
8
Raffaele
Jan 19, 2025
·
Stayed 2 nights
Excellent position near to Dam square
Excellent position near to Dam square
10
Marie
Jul 16, 2025
·
Stayed 3 nights
Perfect location for everything we wanted to do. Only issue I had with it is definitely not a place for a single woman to walk back to in the night. Many men that were aggressive lingering around. But the hotel was great and the staff was so helpful and good
Perfect location for everything we wanted to do. Only issue I had with it is definitely not a place for a single woman to walk back to in the night. Many men that were aggressive lingering around. But the hotel was great and the staff was so helpful and good
10
Winston
Jan 19, 2026
·
Stayed 1 night
My room was clean, location was excellent. I read previous comments, was skeptical, however I had none of the bad experiences. Will definitely book again.
My room was clean, location was excellent. I read previous comments, was skeptical, however I had none of the bad experiences. Will definitely book again.
8
N
Oct 23, 2025
·
Stayed 3 nights
Fantastic location, short walk from the main station and you feel like your in the heart of the city centre. Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in. The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.
Fantastic location, short walk from the main station and you feel like your in the heart of the city centre. Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in. The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.
10
jorge alfredo
Jun 23, 2025
·
Stayed 3 nights
mu bien ubicado para los que llegar via estacion de trenes
mu bien ubicado para los que llegar via estacion de trenes
10
Martin
May 1, 2024
·
Stayed 3 nights
Great location for access to the main train station and red light district.
Great location for access to the main train station and red light district.
10
richard
Jan 16, 2026
·
Stayed 3 nights
Easy check, friendly desk staff. My second stay because of a great location. Will stay there again.
Easy check, friendly desk staff. My second stay because of a great location. Will stay there again.
10
Robyn
Sep 24, 2025
·
Stayed 3 nights
Great location, very walkable to major attractions :)
Great location, very walkable to major attractions :)
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AI-generated summary based on recent guest reviews
Dining
On-site breakfast is available and generally considered good to okay, though a few guests found it basic or the breakfast area in need of better upkeep.
Related guest reviews
8
JUAN
Jan 17, 2024
·
Stayed 3 nights
Relatively small hotel but very cozy and in a convenient location to tourism. The lady at the breakfast buffet was nice and friendly.
Relatively small hotel but very cozy and in a convenient location to tourism. The lady at the breakfast buffet was nice and friendly.
10
L A
Jul 18, 2025
·
Stayed 2 nights
Front desk staff was very friendly and professional. Rooms and bathroom were nice and clean and with 4 beds, perfect for our family to stay in one room. The breakfast was fresh and delicious with a great assortment of choices and delicious coffee options and the woman who runs it
Front desk staff was very friendly and professional. Rooms and bathroom were nice and clean and with 4 beds, perfect for our family to stay in one room. The breakfast was fresh and delicious with a great assortment of choices and delicious coffee options and the woman who runs it
10
Jorge
May 26, 2025
·
Stayed 3 nights
Excellent customer service, clean rooms, very convenient location and the breakfast was great
Excellent customer service, clean rooms, very convenient location and the breakfast was great
8
MADELEINE
Apr 3, 2024
·
Stayed 2 nights
les carreaux dans la douche sont cassées. Personnel à l'accueil très agréable. Toutefois le serveur pour le petit déjeuner était plus intéressé pour regarder un film sur son téléphone avec le son que par les clients !
les carreaux dans la douche sont cassées. Personnel à l'accueil très agréable. Toutefois le serveur pour le petit déjeuner était plus intéressé pour regarder un film sur son téléphone avec le son que par les clients !
8
Annette
Jan 8, 2025
·
Stayed 3 nights
Stayed here with my family in a family room bathroom was spotless and modern beds were comfortable and clean room could probably do with a bit of a freshen up but was absolutely fine for our needs. Breakfast was good with a good selection. The location is spot on for everything was very happy for what we paid
Stayed here with my family in a family room bathroom was spotless and modern beds were comfortable and clean room could probably do with a bit of a freshen up but was absolutely fine for our needs. Breakfast was good with a good selection. The location is spot on for everything was very happy for what we paid
8
N
Oct 23, 2025
·
Stayed 3 nights
Fantastic location, short walk from the main station and you feel like your in the heart of the city centre. Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in. The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.
Fantastic location, short walk from the main station and you feel like your in the heart of the city centre. Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in. The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.
4
Karan
Jun 15, 2025
·
Stayed 3 nights
I visited to have a quiet few days off trip meeting friends. I realised hotel room was changed from what i originally booked without my notice. The room was noisy as next to main road but also was smelly and was dark! I raised this in morning and i was given another room, from 115 to 137. 137 was nicer but the room again was smaller than what i booked. There was constant issues with door as the key wouldnt work and a colleague helped to recharge and then let me in. I was not even given toothpaste brush any kit? Also no slippers. Upon querying i was handed this on on day. Breakfast also was poor, and the area was not clean. I paid a significant amount and felt it was not at all good or value for money. Im sharing some photos. Also i lost €110 which i complained about during transfer of room but hotel staff couldn't do much. Id like to escalate this and get compensation not just for money lost but also the abysmal experience i had.
I visited to have a quiet few days off trip meeting friends. I realised hotel room was changed from what i originally booked without my notice. The room was noisy as next to main road but also was smelly and was dark! I raised this in morning and i was given another room, from 115 to 137. 137 was nicer but the room again was smaller than what i booked. There was constant issues with door as the key wouldnt work and a colleague helped to recharge and then let me in. I was not even given toothpaste brush any kit? Also no slippers. Upon querying i was handed this on on day. Breakfast also was poor, and the area was not clean. I paid a significant amount and felt it was not at all good or value for money. Im sharing some photos. Also i lost €110 which i complained about during transfer of room but hotel staff couldn't do much. Id like to escalate this and get compensation not just for money lost but also the abysmal experience i had.
8
John
Jun 15, 2022
·
Stayed 2 nights
Vi var en vennegjeng på konsert-tur med tilsammen 5 rom. Hotellet har perfekt beliggenhet. Renholdet utmerket, sengene gode, frokosten var god og det var god plass i frokostsalen. Man kunne høre litt støy fra feststemte mennesker tidlig på natten, men dette opplevdes ikke som noe problem. To av rommene hadde litt trøbbel med aircondition - ellers var alt i orden.
Vi var en vennegjeng på konsert-tur med tilsammen 5 rom. Hotellet har perfekt beliggenhet. Renholdet utmerket, sengene gode, frokosten var god og det var god plass i frokostsalen. Man kunne høre litt støy fra feststemte mennesker tidlig på natten, men dette opplevdes ikke som noe problem. To av rommene hadde litt trøbbel med aircondition - ellers var alt i orden.
10
Michael
Oct 13, 2023
·
Stayed 1 night
Front desk staff were super nice and welcoming. They took the time to explain everything. The breakfast was delicious and totally worth it for €12.50. Location was less than 5 min walk from the Central Train Station which was a plus. Room was clean and quiet.
Front desk staff were super nice and welcoming. They took the time to explain everything. The breakfast was delicious and totally worth it for €12.50. Location was less than 5 min walk from the Central Train Station which was a plus. Room was clean and quiet.
6
Jorge Hugo
Apr 28, 2025
·
Stayed 3 nights
Das Hote ist in einer Gute Lage, das Personal ist Freundlich, aber irgendwie kommunizieren sie nicht miteinander. Der Fußboden ist Teppichboden und wirk nicht zu super sauber aus. Außerdem hatten wir im Zi. ein komischer Abfluss Geruch. Sonst war alles super Nett, das Frühstück war super lecker und ausreichend.
Das Hote ist in einer Gute Lage, das Personal ist Freundlich, aber irgendwie kommunizieren sie nicht miteinander. Der Fußboden ist Teppichboden und wirk nicht zu super sauber aus. Außerdem hatten wir im Zi. ein komischer Abfluss Geruch. Sonst war alles super Nett, das Frühstück war super lecker und ausreichend.
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AI-generated summary based on recent guest reviews
8
Alan
3 weeks ago
·
Stayed 1 night
Small room for overnight business stay. Really close to Amsterdam Centraal station. Central for all amenities. Everything was adequate but not luxury. Shower gel was empty. Room directions from lift could be a bit better. Once on the 3rd floor from the lift you are still to go down stairs then up another flight of stairs depending on your room number.
Small room for overnight business stay. Really close to Amsterdam Centraal station. Central for all amenities. Everything was adequate but not luxury. Shower gel was empty. Room directions from lift could be a bit better. Once on the 3rd floor from the lift you are still to go down stairs then up another flight of stairs depending on your room number.
2
Kevin
3 weeks ago
·
Stayed 4 nights
Room was extremely small. Not designed for anyone that is taller or bigger in size. The bathroom had mold in the shower and on the wall. Breakfast was cold as the heating element was broken. The floors are not level resulting in walking up and down on the same floor. The elevator was broken which meant walking down 3 flights of very step and small stairs. Would not recommend for anyone unless you can get the main floor.
Room was extremely small. Not designed for anyone that is taller or bigger in size. The bathroom had mold in the shower and on the wall. Breakfast was cold as the heating element was broken. The floors are not level resulting in walking up and down on the same floor. The elevator was broken which meant walking down 3 flights of very step and small stairs. Would not recommend for anyone unless you can get the main floor.
6
Javier
Sep 9, 2026
·
Stayed 3 nights
The room was very dark, with very low intensity light-bulbs.
The room was very dark, with very low intensity light-bulbs.
10
Itay
Jul 23, 2026
·
Stayed 1 night
Good location and very nice staff
Good location and very nice staff
8
Marisa
Jul 14, 2026
·
Stayed 4 nights
Convenient spot to stay. Air conditioning wasn’t working very well but everything else was fine.
Convenient spot to stay. Air conditioning wasn’t working very well but everything else was fine.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about XO Hotels City Centre
What are the standard check-in and check-out times?
Check-in is from 15:00, and check-out is by 11:00. Early or late check-in/check-out availability and costs are not detailed.
Where is the hotel located in relation to key landmarks?
The hotel is situated in the heart of Amsterdam, close to cultural highlights such as the Van Gogh Museum and Rijksmuseum, and is easily accessible to public transport.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Amsterdam trip?
What do room rates usually look like at XO Hotels City Centre in Amsterdam?
Over the next 60–90 days, room rates at XO Hotels City Centre in Amsterdam typically land around $125 a night for two guests, ranging from $88 to $219 on peak dates.
When is the quietest time to visit XO Hotels City Centre in Amsterdam?
January is the quietest month for demand at XO Hotels City Centre in Amsterdam, while September is the busiest; plan for fewer crowds and easier availability in the early calendar year.
Which month has the lowest rates at XO Hotels City Centre in Amsterdam?
January is the cheapest month to stay at XO Hotels City Centre in Amsterdam, averaging $133 a night for two guests; May is the priciest, averaging $346, though the quietest month for crowds is September.
How does the nightly price at XO Hotels City Centre in Amsterdam compare to recent weeks?
The current price at XO Hotels City Centre in Amsterdam is $252 per night for 2 guests, which is high for this hotel: about 25% above its $201 average over the last 60 days. Most nights over that period fell between $122 and $714.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-23: NO DATA
- 2026-10-24: 425.8630552734375USD
- 2026-10-25: 172.25500354003907USD
- 2026-10-26: 174.51595966186525USD
- 2026-10-27: NO DATA
- 2026-10-28: 273.4355552612305USD
- 2026-10-29: 243.2550196044922USD
- 2026-10-30: 240.455165032959USD
- 2026-10-31: 263.02214024658207USD
- 2026-11-01: 106.26121080932617USD
- 2026-11-02: 145.21253157958986USD
- 2026-11-03: 284.99048377075195USD
- 2026-11-04: 196.0241486694336USD
- 2026-11-05: 161.1535963195801USD
- 2026-11-06: 240.83252387695313USD
- 2026-11-07: 285.26641235961915USD
- 2026-11-08: 116.96415423889161USD
- 2026-11-09: 155.6349903503418USD
- 2026-11-10: 184.680252532959USD
- 2026-11-11: 115.37306861877443USD
- 2026-11-12: 144.38515611572265USD
- 2026-11-13: NO DATA
- 2026-11-14: 267.3661691589356USD
- 2026-11-15: 155.6986043701172USD
- 2026-11-16: 456.18699173583985USD
- 2026-11-17: 186.2861603393555USD
- 2026-11-18: 187.99907167968752USD
- 2026-11-19: 155.6986043701172USD
- 2026-11-20: 189.30988634033204USD
- 2026-11-21: NO DATA
- 2026-11-22: 100.19345736999512USD
- 2026-11-23: 143.52088759765627USD
- 2026-11-24: 143.4082253051758USD
- 2026-11-25: 119.3194970855713USD
- 2026-11-26: 159.4673717529297USD
- 2026-11-27: 264.6945USD
- 2026-11-28: NO DATA
- 2026-11-29: 120.55635467834473USD
- 2026-11-30: 132.0436259765625USD
- 2026-12-01: 145.12120502929687USD
- 2026-12-02: 128.59144134521486USD
- 2026-12-03: 126.2383209716797USD
- 2026-12-04: 215.85671259765627USD
- 2026-12-05: NO DATA
- 2026-12-06: 141.22685936584475USD
- 2026-12-07: 157.56185747070313USD
- 2026-12-08: 148.5060658203125USD
- 2026-12-09: 142.37016793518066USD
- 2026-12-10: 131.9393150543213USD
- 2026-12-11: 203.0679695739746USD
- 2026-12-12: NO DATA
- 2026-12-13: 109.07908450927735USD
- 2026-12-14: 136.51617367248537USD
- 2026-12-15: 154.94108294677736USD
- 2026-12-16: 125.15926752014161USD
- 2026-12-17: 125.04726342163087USD
- 2026-12-18: 173.36979606933593USD
- 2026-12-19: NO DATA
- 2026-12-20: 125.04726342163087USD
- 2026-12-21: 133.1743433807373USD
- 2026-12-22: 133.1743433807373USD
- 2026-12-23: 118.998990814209USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Non-Smoking Rooms
Family Room
Business Center
Tour Desk
Luggage Storage
Vending Machines
Services
Business Center
Tour Desk
Luggage Storage
24-Hour Front Desk
General
Non-Smoking Rooms
Vending Machines
Family Room
Internet
Free Wi-Fi