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Best Western Pontypool Metro Hotel


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Dry Cleaning

  • Housekeeping

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Property description

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Best Western Pontypool Metro Hotel draws praise as a convenient, good-value stopover near major roads and food outlets, with generally quiet stays and secure on-site parking that many travelers find straightforward for short visits and onward journeys.

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Facilities

Basic

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Convenient

Was this helpful?

10

david

IAN-logo

3 weeks ago

·

Stayed 2 nights

Lovely and clean. Very friendly and helpful staff.
Lovely and clean. Very friendly and helpful staff.

10

zoe

IAN-logo

3 weeks ago

·

Stayed 2 nights

Great hotel. Clean and comfy.
Great hotel. Clean and comfy.

10

Lisa

IAN-logo

4 weeks ago

·

Stayed 1 night

Staff were friendly and helpful. Room was clean bed comfortable.
Staff were friendly and helpful. Room was clean bed comfortable.

10

Stephen

IAN-logo

4 weeks ago

·

Stayed 2 nights

Nice hotel, good location. Didn't eat or drink there so cannot comment on that. Room was tidy and clean, beds comfy. Electric chargers (2 ports) are on the same spots as the disabled bays, and are at a flat rate of £30 (not sure if that's per day or per stay, I didn't use them). Both look like 7 or 11kw but I didn't really investigate.
Nice hotel, good location. Didn't eat or drink there so cannot comment on that. Room was tidy and clean, beds comfy. Electric chargers (2 ports) are on the same spots as the disabled bays, and are at a flat rate of £30 (not sure if that's per day or per stay, I didn't use them). Both look like 7 or 11kw but I didn't really investigate.

6

LEE

IAN-logo

Apr 19, 2026

·

Stayed 1 night

Useful location, price not too bad, does the job.
Useful location, price not too bad, does the job.

Lower Mill Field Pontypool, Pontymoile, Pontypool, Cardiff (and vicinity), Wales, United Kingdom

Location

A stay at Best Western Pontypool Metro Hotel places you in the heart of Pontypool, within a 5-minute drive of Pontypool Park and Shell Grotto. This hotel is 11.6 mi (18.7 km) from Brecon Beacons National Park and 16.4 mi (26.4 km) from Wye Valley.

Pontypool Park(0.7 miles)

Shell Grotto(1.1 miles)

Grosmont Castle(2.2 miles)

G-Force Karting(2.8 miles)

Llantarnam Grange Arts Centre(3.1 miles)

Bowlplex Cwmbran(3.2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 07:00

Before 11:00


Security deposit

GBP 50 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


Continental breakfasts are available daily from 7 AM to 9 AM for a fee of approximately GBP 8.50 per person.


Check-in is from 2:00 PM to 7:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of GBP 10.00, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.


The hotel is located in the heart of Pontypool, within a 5-minute drive of Pontypool Park and Shell Grotto. It is approximately 11.6 miles from Brecon Beacons National Park and 16.4 miles from Wye Valley.


Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.


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