Lanelay Hall Hotel & Spa
$179
/ night
Avg. for October
Prices for Lanelay Hall Hotel & Spa
Select dates to see prices and availability
$179
/ night
Avg. for October
Monthly average prices
Nightly prices at Lanelay Hall Hotel & Spa average $159 in December, the cheapest month, and $203 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $187 |
| February | $203 |
| March | $189 |
| April | $174 |
| May | $196 |
| June | $183 |
| July | $193 |
| August | $185 |
| September | $176 |
| October | $179 |
| November | $186 |
| December | $159 |
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Oct · $179
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Most expensive: February (~$203)
Cheapest: December (~$159)
About this property
Luxury hotel with spa services, indoor pool, and gourmet dining in Llantrisant.
Location
Located in Talbot Green, a neighborhood in Pontyclun, Lanelay Hall Hotel & Spa is in a rural area and near the airport. Castell Coch and National Museum Cardiff are cultural highlights, while Cardiff Castle is a notable landmark. Looking to enjoy an event or a game? See what's going on at Cardiff City Stadium or Principality Stadium.
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Housekeeping
Location
Lanelay Lane, Talbot Green, Pontyclun, Wales, United Kingdom
Room options
16
Deluxe King Suite
1 King Bed
Sleeps 2
377 ft²
HeatingSafety Deposit BoxPrivate BathroomAccessible by Stairs
6
Double Room with Private Bathroom
1 King Bed
Sleeps 2
215 ft²
HeatingSafety Deposit BoxPrivate BathroomAccessible by Stairs
8
Deluxe Double Room
1 King Bed
Sleeps 2
248 ft²
HeatingSafety Deposit BoxPrivate BathroomAccessible by Stairs
Guest reviews of Lanelay Hall Hotel & Spa
8.8
Fabulous
Based on 802 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Lanelay Hall Hotel & Spa, guests consistently praise the welcoming staff, stylish interiors and comfortable rooms, while noting that the attractive spa can feel small with restricted resident hours and extra charges for the outdoor pool.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Lanelay Hall Hotel & Spa, guests consistently praise the welcoming staff, stylish interiors and comfortable rooms, while noting that the attractive spa can feel small with restricted resident hours and extra charges for the outdoor pool.
Breakfast and the BLOK restaurant receive strong reviews for quality, though some diners find prices high, service occasionally slow, or the restaurant closed on certain days. Room feedback highlights spacious designs and comfortable beds alongside recurring comments about heat, limited ventilation, noise from other rooms or corridors, and a few unusual layouts. The setting is peaceful but within a housing estate, and a few guests found signage or public transport access tricky. Expect a stylish, service-led stay with a compact spa and a few practical trade-offs.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Spa facilities are attractive but compact, with limited resident hours, occasional crowding, and frequent mentions of the indoor pool feeling small or cool. The outdoor heated pool is praised yet carries a paid, time-limited surcharge; parking can be tight.
Related guest reviews
8
Stuart
Dec 11, 2024
·
Stayed 1 night
What an amazing hotel. Beautiful hotel, lovely romantic resteraunt by why of why is the spa pool cold and not hot? Everyone entering the pool said the same. After a dip it was then too cold to lie about on the loungers to relax. Small change would mean the perfect hotel.
What an amazing hotel. Beautiful hotel, lovely romantic resteraunt by why of why is the spa pool cold and not hot? Everyone entering the pool said the same. After a dip it was then too cold to lie about on the loungers to relax. Small change would mean the perfect hotel.
4
Julia
Oct 19, 2024
·
Stayed 1 night
Looks are deceiving. The property is in the middle of a housing estate which is conveniently cropped off the photo. The ‘spa’ pool is tiny (photos make this look much bigger). The outside hot tub has an extra charge of £25, which is a rip off considering the price of the rooms. I paid £145! Plus extra for breakfast. Extra charges for spa facilities are not explained up front. Couldn’t use the facilities anyway as it was full of day spa guests. I’d booked it specifically for the spa facilities but hotel didn’t seem to care that there wasn’t any space so had to sit in my room for 2 hours. You are expected to use the towel from your room also which is a bit yucky and cheap. Got charged £1.65 service charge for two drinks at the bar. Asked for that back as what’s the service for? - am basically standing at the bar waiting for my drinks- I never received it. Long wait to check in, long wait to check out. Car park full. Overflow some distance away but you get to take in the view of other people’s houses I suppose. Restaurant is the only great thing about this place. I do recommend trying out the food but save yourself a ton of money and book in to the premier inn round the corner- at least you know what you are going to get there and it’s half the price. To be honest I’m a bit suspicious of all the 10 star reviews- if you scroll through there are some at 4 star which seem more realistic and in line with what we experienced.
Looks are deceiving. The property is in the middle of a housing estate which is conveniently cropped off the photo. The ‘spa’ pool is tiny (photos make this look much bigger). The outside hot tub has an extra charge of £25, which is a rip off considering the price of the rooms. I paid £145! Plus extra for breakfast. Extra charges for spa facilities are not explained up front. Couldn’t use the facilities anyway as it was full of day spa guests. I’d booked it specifically for the spa facilities but hotel didn’t seem to care that there wasn’t any space so had to sit in my room for 2 hours. You are expected to use the towel from your room also which is a bit yucky and cheap. Got charged £1.65 service charge for two drinks at the bar. Asked for that back as what’s the service for? - am basically standing at the bar waiting for my drinks- I never received it. Long wait to check in, long wait to check out. Car park full. Overflow some distance away but you get to take in the view of other people’s houses I suppose. Restaurant is the only great thing about this place. I do recommend trying out the food but save yourself a ton of money and book in to the premier inn round the corner- at least you know what you are going to get there and it’s half the price. To be honest I’m a bit suspicious of all the 10 star reviews- if you scroll through there are some at 4 star which seem more realistic and in line with what we experienced.
6
Niesha
Mar 17, 2025
·
Stayed 1 night
We attended for 1 night for some peace and quiet before our third baby’s arrival. We booked a double room with breakfast. Ok arrival our room was ready at 3pm. Ladies on reception told us where our room was and that the spa opens at 5pm which suited us although would have been lovely to be able to access from arrival. We were given instructions to our room but no instructions on how to access the spa etc or even where it is / whether there are changing facilities there or to walk down ready etc. Room was very clean, nice size, wasn’t completely to my taste but nice and modern. We were greeted with a congratulations card and brownie which was a lovely touch. We decided to dress ‘ready’ with clothes on top when we were able to access. Had to return to reception for instructions and pointed where to go and info regards to changing rooms etc. spa pool area was beautiful but small, minimal seating options which mean people leaving towels on floor and perching in the pool until a bed became available, similar to all inclusive hotel vibes! Pool was quite cold and other than steam room, no other facilities included. You were welcome to pay £25 each to access the outdoor pool for 1 hour but that it, not something we’ve experienced before. Beds were comfortable, rooms were overwhelmingly warm which meant using a fan and windows open in March… Breakfast in the morning was beautiful but again, people waiting around for a seat. Overall nice but wouldn’t return unfortunately.
We attended for 1 night for some peace and quiet before our third baby’s arrival. We booked a double room with breakfast. Ok arrival our room was ready at 3pm. Ladies on reception told us where our room was and that the spa opens at 5pm which suited us although would have been lovely to be able to access from arrival. We were given instructions to our room but no instructions on how to access the spa etc or even where it is / whether there are changing facilities there or to walk down ready etc. Room was very clean, nice size, wasn’t completely to my taste but nice and modern. We were greeted with a congratulations card and brownie which was a lovely touch. We decided to dress ‘ready’ with clothes on top when we were able to access. Had to return to reception for instructions and pointed where to go and info regards to changing rooms etc. spa pool area was beautiful but small, minimal seating options which mean people leaving towels on floor and perching in the pool until a bed became available, similar to all inclusive hotel vibes! Pool was quite cold and other than steam room, no other facilities included. You were welcome to pay £25 each to access the outdoor pool for 1 hour but that it, not something we’ve experienced before. Beds were comfortable, rooms were overwhelmingly warm which meant using a fan and windows open in March… Breakfast in the morning was beautiful but again, people waiting around for a seat. Overall nice but wouldn’t return unfortunately.
8
Ann
Jul 3, 2025
·
Stayed 1 night
Lovely property, staff and rooms. Evening meal good quality but overpriced. Spa limited for residents and indoor pool too shallow to swim in.
Lovely property, staff and rooms. Evening meal good quality but overpriced. Spa limited for residents and indoor pool too shallow to swim in.
10
Amy
Jul 29, 2025
·
Stayed 1 night
We stayed at this hotel recently and couldn't really fault it. The rooms are clean, modern and stocked with essentials such as tea, coffee, water and biscuits. The beds were super comfortable and the hotel itself is lovely. The only downside is that the spa closes to guests at 10:00, after which point I am guessing you must make a paid booking. This was rather disappointing as I had hoped to utilise the spa after breakfast but was unable to do so before going home. Still a lovely place nevertheless, and for what it is worth, the spa looked lovely!
We stayed at this hotel recently and couldn't really fault it. The rooms are clean, modern and stocked with essentials such as tea, coffee, water and biscuits. The beds were super comfortable and the hotel itself is lovely. The only downside is that the spa closes to guests at 10:00, after which point I am guessing you must make a paid booking. This was rather disappointing as I had hoped to utilise the spa after breakfast but was unable to do so before going home. Still a lovely place nevertheless, and for what it is worth, the spa looked lovely!
8
Laurie
Mar 18, 2024
·
Stayed 1 night
Really enjoyed our stay however I felt the £25 per person to use the outdoor pool when staying overnight was a bit much! Food was lovely and staff in restaurant were friendly and welcoming, unfortunately the same can’t be said for the staff at the spa, I found them rude and not very accommodating. Plus once you check out the following day you’ve no access after 10 to the spa this was disappointing as we couldn’t use access the spa until 5pm on arrival. Hotel is decorated to a high standard and our room was clean and comfortable.
Really enjoyed our stay however I felt the £25 per person to use the outdoor pool when staying overnight was a bit much! Food was lovely and staff in restaurant were friendly and welcoming, unfortunately the same can’t be said for the staff at the spa, I found them rude and not very accommodating. Plus once you check out the following day you’ve no access after 10 to the spa this was disappointing as we couldn’t use access the spa until 5pm on arrival. Hotel is decorated to a high standard and our room was clean and comfortable.
10
Lisa
Jan 8, 2025
·
Stayed 1 night
Beautiful hotel and spa with excellent service from all staff. Surpassed my expectations. The outdoor vitality pool was fantastic, worthy the extra cost, and the indoor pool was beautiful. I especially appreciated the ability to order drinks and have them delivered poolside, a really superb addition. Our suite was large and tastefully decorated with a beautiful bathroom and large free-standing bath. Our room was quiet and the bed extremely comfortable. Very clean everywhere. Superb staff, especially the bar waiter. We would definitely return.
Beautiful hotel and spa with excellent service from all staff. Surpassed my expectations. The outdoor vitality pool was fantastic, worthy the extra cost, and the indoor pool was beautiful. I especially appreciated the ability to order drinks and have them delivered poolside, a really superb addition. Our suite was large and tastefully decorated with a beautiful bathroom and large free-standing bath. Our room was quiet and the bed extremely comfortable. Very clean everywhere. Superb staff, especially the bar waiter. We would definitely return.
10
Howard
Jul 23, 2025
·
Stayed 2 nights
Great hotel and spa. Very relaxing. Loved the outdoor heated pool! Friendly and attentive staff. Will certainly return.
Great hotel and spa. Very relaxing. Loved the outdoor heated pool! Friendly and attentive staff. Will certainly return.
10
Jacinta
Sep 25, 2024
·
Stayed 2 nights
Beautiful hotel. Stunning decor in every part of the hotel. Great breakfast layout and choices. Lovely spa swimming pool and relaxation area. Really enjoyed our stay!
Beautiful hotel. Stunning decor in every part of the hotel. Great breakfast layout and choices. Lovely spa swimming pool and relaxation area. Really enjoyed our stay!
10
Louise
Apr 23, 2025
·
Stayed 1 night
Place is beautiful, food is amazing only downside is the spa only has a sauna and no steam room, there is an outdoor heated pool but at £25 for an hour is a bit pricey
Place is beautiful, food is amazing only downside is the spa only has a sauna and no steam room, there is an outdoor heated pool but at £25 for an hour is a bit pricey
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the property and rooms as very clean and well kept. A few note maintenance issues such as hot-water problems, drain smells, or minor wear in certain rooms.
Related guest reviews
10
Tamara
Oct 31, 2025
·
Stayed 2 nights
Friendly staff, lovely clean rooms and a great spa. I loved staying here. Will be visiting again.
Friendly staff, lovely clean rooms and a great spa. I loved staying here. Will be visiting again.
6
Megan
Mar 30, 2023
·
Stayed 1 night
A beautiful hotel decorated to a high standard . We stayed in an attic room, number 53, The Bruce Suite. The room appeared beautifully decorated, had a comfy bed and a spacious en-suite. Having spent a couple of hours in it, we became aware of some problems. My husband is over 6ft tall and there are old beams all over, he had to duck. There is also an extremely narrow, low stone passageway between the bedroom and the en-suite. I am five foot one and just able to pass through, but my husband had to bend over and draw his arms across his chest. This entrance to the bathroom has no door!! Nothing for privacy! In fact, if you lie on the bed your eye is directly in line with the toilet, and anyone sitting on it! I spoke to a receptionist who spoke to the manager, who offered to move us to a smaller suite. We declined as we had unpacked and settled. Some other problems became apparent that evening. Up lighting in the room which didn’t work, the wardrobe would not close. Nowhere to sit comfortably ( something I thought a suite would offer). There is also some kind of problem with the drains, a terrible smell wafted around throughout our stay, air fresheners are all over!All was reported to the manager, he was grateful for the feedback but suggested that in future I stipulate that I would prefer a bathroom door when booking a hotel room! Having looked at other reviews, the smell and the lack of privacy has all been documented before, so is an ongoing issue I’m afraid.
A beautiful hotel decorated to a high standard . We stayed in an attic room, number 53, The Bruce Suite. The room appeared beautifully decorated, had a comfy bed and a spacious en-suite. Having spent a couple of hours in it, we became aware of some problems. My husband is over 6ft tall and there are old beams all over, he had to duck. There is also an extremely narrow, low stone passageway between the bedroom and the en-suite. I am five foot one and just able to pass through, but my husband had to bend over and draw his arms across his chest. This entrance to the bathroom has no door!! Nothing for privacy! In fact, if you lie on the bed your eye is directly in line with the toilet, and anyone sitting on it! I spoke to a receptionist who spoke to the manager, who offered to move us to a smaller suite. We declined as we had unpacked and settled. Some other problems became apparent that evening. Up lighting in the room which didn’t work, the wardrobe would not close. Nowhere to sit comfortably ( something I thought a suite would offer). There is also some kind of problem with the drains, a terrible smell wafted around throughout our stay, air fresheners are all over!All was reported to the manager, he was grateful for the feedback but suggested that in future I stipulate that I would prefer a bathroom door when booking a hotel room! Having looked at other reviews, the smell and the lack of privacy has all been documented before, so is an ongoing issue I’m afraid.
10
Lindsay
Jun 21, 2024
·
Stayed 1 night
Beautiful place, decor is lovely, large bedrooms, everything is so clean and well kept. Food in the bar and breakfast was lovely, veggie options are good. Staff are very friendly, especially stephen at the bar and Cameron on reception. This is our third time visiting Lanelay hall and will definitely be back. We especially like the Tribe spa area, outdoorpool was lovely and the inside pool is decorated lovely, relaxing music, scent and atmosphere.
Beautiful place, decor is lovely, large bedrooms, everything is so clean and well kept. Food in the bar and breakfast was lovely, veggie options are good. Staff are very friendly, especially stephen at the bar and Cameron on reception. This is our third time visiting Lanelay hall and will definitely be back. We especially like the Tribe spa area, outdoorpool was lovely and the inside pool is decorated lovely, relaxing music, scent and atmosphere.
4
Steven
Sep 18, 2024
·
Stayed 1 night
Room noises from bedroom above, could hear people walking around room and using bathroom. A gap of @ 1 inch at bottom of main door. Shower water was not hot barely warm. Bathroom no bath, was given a room with disabled bathroom facilities, not what we wanted. Went to reception when we were given room to see about changing and was told they were fully booked so couldn’t change we felt short changed having chosen a deluxe room that was frankly basic. I would not recommend your hotel & would definitely not return
Room noises from bedroom above, could hear people walking around room and using bathroom. A gap of @ 1 inch at bottom of main door. Shower water was not hot barely warm. Bathroom no bath, was given a room with disabled bathroom facilities, not what we wanted. Went to reception when we were given room to see about changing and was told they were fully booked so couldn’t change we felt short changed having chosen a deluxe room that was frankly basic. I would not recommend your hotel & would definitely not return
10
ms b bays
Oct 18, 2024
·
Stayed 4 nights
What made it an excellent stay for us was the superb food in Blok and also wonderful breakfasts. And immaculate cleaning (tho the carpet in the suite could have used a good steam clean and sofa was faded.) And comfy bed. Tho lovely and spacious our suite was a bit strangely laid out. The tiny sofa was underneath the TV so you couldn't sit in it and watch TV. Yet the room was so large it could have easily fit at the foot of the bed. The wardrobe, tho large, had the dressers inside it so your hanging clothing made it difficult to get to the drawers. And without a light, difficult to see. The bathroom had faux antique faucets on the sink with separate hot and cold water taps. So you either burned your hands trying to wash or you had to wash with cold water. It would have been so easy to get that faux effect with a mixer tap in the middle .And the heated towel rack only fit one towel folded in half. Our family stayed elsewhere in the hotel and there were other suites more warmly and convivially laid out than ours. But overall, it still was a lovely stay
What made it an excellent stay for us was the superb food in Blok and also wonderful breakfasts. And immaculate cleaning (tho the carpet in the suite could have used a good steam clean and sofa was faded.) And comfy bed. Tho lovely and spacious our suite was a bit strangely laid out. The tiny sofa was underneath the TV so you couldn't sit in it and watch TV. Yet the room was so large it could have easily fit at the foot of the bed. The wardrobe, tho large, had the dressers inside it so your hanging clothing made it difficult to get to the drawers. And without a light, difficult to see. The bathroom had faux antique faucets on the sink with separate hot and cold water taps. So you either burned your hands trying to wash or you had to wash with cold water. It would have been so easy to get that faux effect with a mixer tap in the middle .And the heated towel rack only fit one towel folded in half. Our family stayed elsewhere in the hotel and there were other suites more warmly and convivially laid out than ours. But overall, it still was a lovely stay
10
Julie
Oct 7, 2025
·
Stayed 2 nights
The hotel is wonderful, excellent food. Spa is brilliant. Staff are helpful and the hotel is very clean and comfortable. Plenty of places to visit near by. We are staying again in December.
The hotel is wonderful, excellent food. Spa is brilliant. Staff are helpful and the hotel is very clean and comfortable. Plenty of places to visit near by. We are staying again in December.
10
Lisa
Jan 8, 2025
·
Stayed 1 night
Beautiful hotel and spa with excellent service from all staff. Surpassed my expectations. The outdoor vitality pool was fantastic, worthy the extra cost, and the indoor pool was beautiful. I especially appreciated the ability to order drinks and have them delivered poolside, a really superb addition. Our suite was large and tastefully decorated with a beautiful bathroom and large free-standing bath. Our room was quiet and the bed extremely comfortable. Very clean everywhere. Superb staff, especially the bar waiter. We would definitely return.
Beautiful hotel and spa with excellent service from all staff. Surpassed my expectations. The outdoor vitality pool was fantastic, worthy the extra cost, and the indoor pool was beautiful. I especially appreciated the ability to order drinks and have them delivered poolside, a really superb addition. Our suite was large and tastefully decorated with a beautiful bathroom and large free-standing bath. Our room was quiet and the bed extremely comfortable. Very clean everywhere. Superb staff, especially the bar waiter. We would definitely return.
10
Victor
Aug 1, 2025
·
Stayed 2 nights
Oh my word what a gem we have found, this hotel blew our socks off,even thing about it was just perfect, from the opulence of the colours and materials of the furnishings to the reminders of what the hotel was as used as through the years. The cleanliness of everything was outstanding, we cannot wait to return everyone was so friendly and helpful.
Oh my word what a gem we have found, this hotel blew our socks off,even thing about it was just perfect, from the opulence of the colours and materials of the furnishings to the reminders of what the hotel was as used as through the years. The cleanliness of everything was outstanding, we cannot wait to return everyone was so friendly and helpful.
10
Mike
Nov 14, 2023
·
Stayed 1 night
My first time staying here and I was very impressed, the venue itself is beautiful, the whole place including the grounds were very clean and tidy, the decor of the place was lovely and very imaginative. My room was fantastic, very large, clean and had all the facilities. Dinner and breakfast were just perfect. I cant fault the place in any way, the staff were all very polite, perfect.
My first time staying here and I was very impressed, the venue itself is beautiful, the whole place including the grounds were very clean and tidy, the decor of the place was lovely and very imaginative. My room was fantastic, very large, clean and had all the facilities. Dinner and breakfast were just perfect. I cant fault the place in any way, the staff were all very polite, perfect.
6
Olivia
Apr 5, 2024
·
Stayed 1 night
Hotel was very aesthetically pleasing with a decent spa with small pool and sauna (extra charges for outdoor pool) but good if you want ‘Instagram worthy pics’ Room was a decent size with comfortable bed and well equipped TV with Netflix, YouTube etc. Basic kettle and coffee appliances & bath in room. Issue with hot water, had to run the tap whilst using the shower/bath to try and get the water hot (problem with water in the whole hotel) which wasn’t ideal and our sink also overflowed very quickly. Rooms not sound proof could hear upstairs room moving around a lot. Overall nice stay, staff were friendly and apologised about the issue just disappointing about the hot water as it definitely makes the stay not feel worth the full value.
Hotel was very aesthetically pleasing with a decent spa with small pool and sauna (extra charges for outdoor pool) but good if you want ‘Instagram worthy pics’ Room was a decent size with comfortable bed and well equipped TV with Netflix, YouTube etc. Basic kettle and coffee appliances & bath in room. Issue with hot water, had to run the tap whilst using the shower/bath to try and get the water hot (problem with water in the whole hotel) which wasn’t ideal and our sink also overflowed very quickly. Rooms not sound proof could hear upstairs room moving around a lot. Overall nice stay, staff were friendly and apologised about the issue just disappointing about the hot water as it definitely makes the stay not feel worth the full value.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are stylish, often spacious and comfortable, with some suites spanning multiple levels. Recurring drawbacks include heat and limited ventilation, thin walls and corridor noise, and occasional impractical layouts or allocated accessible rooms when not requested.
Related guest reviews
10
RICHARD
Jul 28, 2025
·
Stayed 3 nights
A wonderful hotel and facilities. Room was spacious, clean and well appointed.
A wonderful hotel and facilities. Room was spacious, clean and well appointed.
6
Megan
Mar 30, 2023
·
Stayed 1 night
A beautiful hotel decorated to a high standard . We stayed in an attic room, number 53, The Bruce Suite. The room appeared beautifully decorated, had a comfy bed and a spacious en-suite. Having spent a couple of hours in it, we became aware of some problems. My husband is over 6ft tall and there are old beams all over, he had to duck. There is also an extremely narrow, low stone passageway between the bedroom and the en-suite. I am five foot one and just able to pass through, but my husband had to bend over and draw his arms across his chest. This entrance to the bathroom has no door!! Nothing for privacy! In fact, if you lie on the bed your eye is directly in line with the toilet, and anyone sitting on it! I spoke to a receptionist who spoke to the manager, who offered to move us to a smaller suite. We declined as we had unpacked and settled. Some other problems became apparent that evening. Up lighting in the room which didn’t work, the wardrobe would not close. Nowhere to sit comfortably ( something I thought a suite would offer). There is also some kind of problem with the drains, a terrible smell wafted around throughout our stay, air fresheners are all over!All was reported to the manager, he was grateful for the feedback but suggested that in future I stipulate that I would prefer a bathroom door when booking a hotel room! Having looked at other reviews, the smell and the lack of privacy has all been documented before, so is an ongoing issue I’m afraid.
A beautiful hotel decorated to a high standard . We stayed in an attic room, number 53, The Bruce Suite. The room appeared beautifully decorated, had a comfy bed and a spacious en-suite. Having spent a couple of hours in it, we became aware of some problems. My husband is over 6ft tall and there are old beams all over, he had to duck. There is also an extremely narrow, low stone passageway between the bedroom and the en-suite. I am five foot one and just able to pass through, but my husband had to bend over and draw his arms across his chest. This entrance to the bathroom has no door!! Nothing for privacy! In fact, if you lie on the bed your eye is directly in line with the toilet, and anyone sitting on it! I spoke to a receptionist who spoke to the manager, who offered to move us to a smaller suite. We declined as we had unpacked and settled. Some other problems became apparent that evening. Up lighting in the room which didn’t work, the wardrobe would not close. Nowhere to sit comfortably ( something I thought a suite would offer). There is also some kind of problem with the drains, a terrible smell wafted around throughout our stay, air fresheners are all over!All was reported to the manager, he was grateful for the feedback but suggested that in future I stipulate that I would prefer a bathroom door when booking a hotel room! Having looked at other reviews, the smell and the lack of privacy has all been documented before, so is an ongoing issue I’m afraid.
6
Jon
Jul 26, 2023
·
Stayed 1 night
The hotel and facilities were very good and staff were well trained and polite. The room however was not so good. Poor ventilation made for a hot sticky nights sleep as there were no openable window. The extract fan also ran constantly.
The hotel and facilities were very good and staff were well trained and polite. The room however was not so good. Poor ventilation made for a hot sticky nights sleep as there were no openable window. The extract fan also ran constantly.
2
Chatrin
Dec 11, 2024
·
Stayed 1 night
After a long drive from Sussex, I was looking forward to experiencing the charms of this reputable establishment. 15 minutes after the check-in, I was back on the road, heading towards Llanerch Vineyard, with no refund for a deluxe room, which had turned out to be a fancy janitor's closet located right next to the stairs in a busy corridor, with another door and a tiny window carved into what looked like a boarded-up shop front (both facing the car park), tiled floor, a stained, previously pink armchair in the corner, a hospital-style accessible wet room complete with a shower chair (I had not booked an accessible room) and amplified shuffling of upstairs guests (in addition to the nattering coming from the corridor and the car park) - life imitating a Father Ted episode. I graciously accepted the fact that they were fully booked that evening and therefore unable to offer an alternative room, but I was still rather shocked when the receptionist refused to offer any compensation after admitting she understood where I was coming from. Having worked in the service industry and always treated the staff with utmost respect (scenes, finger-wagging and reciting consumer rights are not part of my playbook), I was expecting reciprocation - some acknowledgement of them having failed to deliver - but all I got was a shrug and a reminder of their terms and conditions.
After a long drive from Sussex, I was looking forward to experiencing the charms of this reputable establishment. 15 minutes after the check-in, I was back on the road, heading towards Llanerch Vineyard, with no refund for a deluxe room, which had turned out to be a fancy janitor's closet located right next to the stairs in a busy corridor, with another door and a tiny window carved into what looked like a boarded-up shop front (both facing the car park), tiled floor, a stained, previously pink armchair in the corner, a hospital-style accessible wet room complete with a shower chair (I had not booked an accessible room) and amplified shuffling of upstairs guests (in addition to the nattering coming from the corridor and the car park) - life imitating a Father Ted episode. I graciously accepted the fact that they were fully booked that evening and therefore unable to offer an alternative room, but I was still rather shocked when the receptionist refused to offer any compensation after admitting she understood where I was coming from. Having worked in the service industry and always treated the staff with utmost respect (scenes, finger-wagging and reciting consumer rights are not part of my playbook), I was expecting reciprocation - some acknowledgement of them having failed to deliver - but all I got was a shrug and a reminder of their terms and conditions.
6
Tabitha
May 24, 2024
·
Stayed 1 night
We were excited to splash out a little to stay here. We stayed in the Clocktower Room 1 advertised as a 'deluxe' room. We were surprised there was no bathtub, and the room was directly opposite an exit which was wide open. There is a large gap under the door so the room was very cold when we arrived. There was a good selection of toiletries and hot drink choices, but the kettle was small and basic, it didn't even have a light to let you know if it was on or off. This is fine if you were staying in a regular travelodge or something, but you expect a little more from a high end hotel. The room didn’t have a proper window, the headboard covered it and the glass was opaque. There was a big open shower room and an outside area with a table and chairs which was nice. The pool really did save the visit for us, it was so relaxing and tranquil, we stayed there a few hours. We did not sleep very well, you hear every floorboard from upstairs in the room we were in, and then there was a delivery around 4/5 am that you could hear loudly from our room. We were only there 1 night otherwise we would have requested to move. I'm not saying this is a bad hotel at all, but we stay in hotels often and this is pricey for what you get.
We were excited to splash out a little to stay here. We stayed in the Clocktower Room 1 advertised as a 'deluxe' room. We were surprised there was no bathtub, and the room was directly opposite an exit which was wide open. There is a large gap under the door so the room was very cold when we arrived. There was a good selection of toiletries and hot drink choices, but the kettle was small and basic, it didn't even have a light to let you know if it was on or off. This is fine if you were staying in a regular travelodge or something, but you expect a little more from a high end hotel. The room didn’t have a proper window, the headboard covered it and the glass was opaque. There was a big open shower room and an outside area with a table and chairs which was nice. The pool really did save the visit for us, it was so relaxing and tranquil, we stayed there a few hours. We did not sleep very well, you hear every floorboard from upstairs in the room we were in, and then there was a delivery around 4/5 am that you could hear loudly from our room. We were only there 1 night otherwise we would have requested to move. I'm not saying this is a bad hotel at all, but we stay in hotels often and this is pricey for what you get.
6
RA
May 29, 2025
·
Stayed 1 night
The hall and courtyard were beautiful and the staff were welcoming. Expect a big spend if you're having a meal. We were placed in an accessible room despite not having accessibility needs. We could hear every footstep in the room above during the night and from early morning, it was very loud and would benefit from sound proofing measures. We thought it was a staff or storage room above us hence the constant walking around, but were told by a staff member it was a regular room.
The hall and courtyard were beautiful and the staff were welcoming. Expect a big spend if you're having a meal. We were placed in an accessible room despite not having accessibility needs. We could hear every footstep in the room above during the night and from early morning, it was very loud and would benefit from sound proofing measures. We thought it was a staff or storage room above us hence the constant walking around, but were told by a staff member it was a regular room.
10
Joseph
Jun 28, 2025
·
Stayed 2 nights
Lovely hotel. Huge rooms many with multiple floors. More like suites! Each room different. Many traditional features kept. Great chef. Sunday dinner excellent. Friendly attentive staff.
Lovely hotel. Huge rooms many with multiple floors. More like suites! Each room different. Many traditional features kept. Great chef. Sunday dinner excellent. Friendly attentive staff.
10
Paul
Feb 21, 2025
·
Stayed 1 night
Spacious comfortable room, with great on site spa, room was a little warm even with heating off unfortunately. Bar was great with good food on offer!
Spacious comfortable room, with great on site spa, room was a little warm even with heating off unfortunately. Bar was great with good food on offer!
8
S R
Aug 5, 2024
·
Stayed 1 night
I was staying in the Bruce Suite, it was very nice but i would suggest (as this room is attic one) it gets very hot - i would recommend an air con unit, fans are not good enough.
I was staying in the Bruce Suite, it was very nice but i would suggest (as this room is attic one) it gets very hot - i would recommend an air con unit, fans are not good enough.
4
Tracey
Aug 12, 2024
·
Stayed 1 night
Everything was great except the room was so hot! After paying the amount of money we pai we woukd have thought there would have been air con.
Everything was great except the room was so hot! After paying the amount of money we pai we woukd have thought there would have been air con.
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AI-generated summary based on recent guest reviews
Service
Service is a standout, with many guests praising friendly, attentive teams across reception, spa, bar and restaurant. Occasional complaints cite unwelcoming or inconsistent front-desk or spa interactions and slow responses during dining.
Related guest reviews
10
Tamara
Oct 31, 2025
·
Stayed 2 nights
Friendly staff, lovely clean rooms and a great spa. I loved staying here. Will be visiting again.
Friendly staff, lovely clean rooms and a great spa. I loved staying here. Will be visiting again.
10
Ian
Dec 2, 2023
·
Stayed 1 night
We booked this accommodation for our 1-night honeymoon and we couldn’t have asked for it to go any better! We were made to feel special - whether it be in our fantastically spacious suite, in the relaxed bar, in the luxurious spa or the restaurant where fine-dining was at its best. We were fortunate to meet the General Manager John who was always at hand to check our day ran smoothly and we were looked after. Would definitely recommend for a special occasion.
We booked this accommodation for our 1-night honeymoon and we couldn’t have asked for it to go any better! We were made to feel special - whether it be in our fantastically spacious suite, in the relaxed bar, in the luxurious spa or the restaurant where fine-dining was at its best. We were fortunate to meet the General Manager John who was always at hand to check our day ran smoothly and we were looked after. Would definitely recommend for a special occasion.
10
Joe
Jul 30, 2025
·
Stayed 1 night
Superb venue with amazing staff
Superb venue with amazing staff
6
Dirk
Mar 14, 2025
·
Stayed 2 nights
Lovely hotel but receptionist a little frosty
Lovely hotel but receptionist a little frosty
10
Ashleigh Jammine
Aug 4, 2025
·
Stayed 1 night
Absoulety gorgeous hotel, food, service was incredible and staff were so welcoming warm and professional. Other than the spa lady this morning around half 10 I wasn’t sure of her name, however myself and my husband were having a swim before we checked out at 11 and the spa was empty and we were laughing and told to keep the noise down in quite a rude manner. I found it inappropriate as no one else was using the facilities and pool or spa at the time and we were the only ones there I appreciate keeping the noise to a minimal level for others to relax and we were very curtious and conscious of this. It was rather patronising and rose to end the experience. However the spa lady prior the day before and in the morning up until 10.30 was very warm and welcoming offering beverages and going above and beyond to ensure a satisfactory stay! Thanks so much we’ll be coming again
Absoulety gorgeous hotel, food, service was incredible and staff were so welcoming warm and professional. Other than the spa lady this morning around half 10 I wasn’t sure of her name, however myself and my husband were having a swim before we checked out at 11 and the spa was empty and we were laughing and told to keep the noise down in quite a rude manner. I found it inappropriate as no one else was using the facilities and pool or spa at the time and we were the only ones there I appreciate keeping the noise to a minimal level for others to relax and we were very curtious and conscious of this. It was rather patronising and rose to end the experience. However the spa lady prior the day before and in the morning up until 10.30 was very warm and welcoming offering beverages and going above and beyond to ensure a satisfactory stay! Thanks so much we’ll be coming again
2
Chatrin
Dec 11, 2024
·
Stayed 1 night
After a long drive from Sussex, I was looking forward to experiencing the charms of this reputable establishment. 15 minutes after the check-in, I was back on the road, heading towards Llanerch Vineyard, with no refund for a deluxe room, which had turned out to be a fancy janitor's closet located right next to the stairs in a busy corridor, with another door and a tiny window carved into what looked like a boarded-up shop front (both facing the car park), tiled floor, a stained, previously pink armchair in the corner, a hospital-style accessible wet room complete with a shower chair (I had not booked an accessible room) and amplified shuffling of upstairs guests (in addition to the nattering coming from the corridor and the car park) - life imitating a Father Ted episode. I graciously accepted the fact that they were fully booked that evening and therefore unable to offer an alternative room, but I was still rather shocked when the receptionist refused to offer any compensation after admitting she understood where I was coming from. Having worked in the service industry and always treated the staff with utmost respect (scenes, finger-wagging and reciting consumer rights are not part of my playbook), I was expecting reciprocation - some acknowledgement of them having failed to deliver - but all I got was a shrug and a reminder of their terms and conditions.
After a long drive from Sussex, I was looking forward to experiencing the charms of this reputable establishment. 15 minutes after the check-in, I was back on the road, heading towards Llanerch Vineyard, with no refund for a deluxe room, which had turned out to be a fancy janitor's closet located right next to the stairs in a busy corridor, with another door and a tiny window carved into what looked like a boarded-up shop front (both facing the car park), tiled floor, a stained, previously pink armchair in the corner, a hospital-style accessible wet room complete with a shower chair (I had not booked an accessible room) and amplified shuffling of upstairs guests (in addition to the nattering coming from the corridor and the car park) - life imitating a Father Ted episode. I graciously accepted the fact that they were fully booked that evening and therefore unable to offer an alternative room, but I was still rather shocked when the receptionist refused to offer any compensation after admitting she understood where I was coming from. Having worked in the service industry and always treated the staff with utmost respect (scenes, finger-wagging and reciting consumer rights are not part of my playbook), I was expecting reciprocation - some acknowledgement of them having failed to deliver - but all I got was a shrug and a reminder of their terms and conditions.
6
Christine
Mar 19, 2025
·
Stayed 2 nights
Disappointed over swimming availability. We had booked a two night stay with a spa treatment. The blond receptionist was far from welcoming when we popped our heads round to find out where the swimming and spa facilities were located. Times for using the pool were restricted as it was also open to non residents. Unfortunately, times did not suit so we were unable to use the pool. In fact we never got to see the pool.
Disappointed over swimming availability. We had booked a two night stay with a spa treatment. The blond receptionist was far from welcoming when we popped our heads round to find out where the swimming and spa facilities were located. Times for using the pool were restricted as it was also open to non residents. Unfortunately, times did not suit so we were unable to use the pool. In fact we never got to see the pool.
10
Lisa
May 7, 2025
·
Stayed 2 nights
Service was fantastic in all areas, specially at breakfast.
Service was fantastic in all areas, specially at breakfast.
10
Dana
Sep 27, 2024
·
Stayed 1 night
Lovely hotel and friendly, helpful staff.
Lovely hotel and friendly, helpful staff.
10
Andreea
Oct 5, 2024
·
Stayed 1 night
We had a great stay and we really enjoyed the spa and the restaurant. The food was of very good quality and the service was impeccable (from the reception staff to restaurant, spa and housekeeping). We are definitely going to visit again
We had a great stay and we really enjoyed the spa and the restaurant. The food was of very good quality and the service was impeccable (from the reception staff to restaurant, spa and housekeeping). We are definitely going to visit again
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AI-generated summary based on recent guest reviews
Location
Set within a modern housing estate, the hotel offers a generally quiet base convenient for Cardiff and the Royal Mint. Some guests found it hard to find or noted that public transport and signage require extra planning.
Related guest reviews
10
Amy
Jun 13, 2025
·
Stayed 1 night
Our stay felt luxurious and relaxing. Room was very comfortable and quiet. We also had the opportunity to use the pool which was lovely. Breakfast was delicious. It's a bit harder getting here with public transportation. We walked from Pontyclun station which was okay but others may want to make sure they pre-arrange transportation if needed.
Our stay felt luxurious and relaxing. Room was very comfortable and quiet. We also had the opportunity to use the pool which was lovely. Breakfast was delicious. It's a bit harder getting here with public transportation. We walked from Pontyclun station which was okay but others may want to make sure they pre-arrange transportation if needed.
8
John
Mar 27, 2025
·
Stayed 1 night
Lovely hotel in the centre of a housing estate
Lovely hotel in the centre of a housing estate
4
Julia
Oct 19, 2024
·
Stayed 1 night
Looks are deceiving. The property is in the middle of a housing estate which is conveniently cropped off the photo. The ‘spa’ pool is tiny (photos make this look much bigger). The outside hot tub has an extra charge of £25, which is a rip off considering the price of the rooms. I paid £145! Plus extra for breakfast. Extra charges for spa facilities are not explained up front. Couldn’t use the facilities anyway as it was full of day spa guests. I’d booked it specifically for the spa facilities but hotel didn’t seem to care that there wasn’t any space so had to sit in my room for 2 hours. You are expected to use the towel from your room also which is a bit yucky and cheap. Got charged £1.65 service charge for two drinks at the bar. Asked for that back as what’s the service for? - am basically standing at the bar waiting for my drinks- I never received it. Long wait to check in, long wait to check out. Car park full. Overflow some distance away but you get to take in the view of other people’s houses I suppose. Restaurant is the only great thing about this place. I do recommend trying out the food but save yourself a ton of money and book in to the premier inn round the corner- at least you know what you are going to get there and it’s half the price. To be honest I’m a bit suspicious of all the 10 star reviews- if you scroll through there are some at 4 star which seem more realistic and in line with what we experienced.
Looks are deceiving. The property is in the middle of a housing estate which is conveniently cropped off the photo. The ‘spa’ pool is tiny (photos make this look much bigger). The outside hot tub has an extra charge of £25, which is a rip off considering the price of the rooms. I paid £145! Plus extra for breakfast. Extra charges for spa facilities are not explained up front. Couldn’t use the facilities anyway as it was full of day spa guests. I’d booked it specifically for the spa facilities but hotel didn’t seem to care that there wasn’t any space so had to sit in my room for 2 hours. You are expected to use the towel from your room also which is a bit yucky and cheap. Got charged £1.65 service charge for two drinks at the bar. Asked for that back as what’s the service for? - am basically standing at the bar waiting for my drinks- I never received it. Long wait to check in, long wait to check out. Car park full. Overflow some distance away but you get to take in the view of other people’s houses I suppose. Restaurant is the only great thing about this place. I do recommend trying out the food but save yourself a ton of money and book in to the premier inn round the corner- at least you know what you are going to get there and it’s half the price. To be honest I’m a bit suspicious of all the 10 star reviews- if you scroll through there are some at 4 star which seem more realistic and in line with what we experienced.
10
Paul
Jul 27, 2023
·
Stayed 2 nights
Nice hotel staff very helpful would go again lovely place but they have built a housing estate round it in what would have been the grounds of this lovely building
Nice hotel staff very helpful would go again lovely place but they have built a housing estate round it in what would have been the grounds of this lovely building
10
Ann
Jun 20, 2024
·
Stayed 1 night
A peaceful stay in an elegant , beautifully maintained old hall.
A peaceful stay in an elegant , beautifully maintained old hall.
10
Pam
Oct 25, 2024
·
Stayed 1 night
Wow, what a find! Superb hotel. Room was beautifully decorated and cosy. Fantastic meal in BLOK! If you are going to the Royal Mint and need a place to stay - this is it
Wow, what a find! Superb hotel. Room was beautifully decorated and cosy. Fantastic meal in BLOK! If you are going to the Royal Mint and need a place to stay - this is it
10
Llywela
Apr 29, 2025
·
Stayed 2 nights
Stayed for 2 nights, all staff very friendly and helpful. The hotel was very stylish and clean. Tge Sunday lunch and breakfasts were delish, would highly recommend this hotel and will return to stay again. It was a little dificult to find, the sign near the main road was not easily visible due to being a bit obscured by a large tree.
Stayed for 2 nights, all staff very friendly and helpful. The hotel was very stylish and clean. Tge Sunday lunch and breakfasts were delish, would highly recommend this hotel and will return to stay again. It was a little dificult to find, the sign near the main road was not easily visible due to being a bit obscured by a large tree.
10
Lauren
Mar 16, 2025
·
Stayed 1 night
Incredible value for money. Quiet and peaceful area.
Incredible value for money. Quiet and peaceful area.
10
Victoria
Jul 1, 2024
·
Stayed 1 night
The sat nav didn't pick up the right location which was a bit annoying, but I found you in the end.
The sat nav didn't pick up the right location which was a bit annoying, but I found you in the end.
10
John
May 24, 2024
·
Stayed 1 night
Beautifully refurbished classic building very convenient to Cardiff but felt like a relaxing retreat away. Wonderful breakfast. Very friendly staff. Loved it! Highly recommend it.
Beautifully refurbished classic building very convenient to Cardiff but felt like a relaxing retreat away. Wonderful breakfast. Very friendly staff. Loved it! Highly recommend it.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and meals at BLOK draw frequent praise for quality and flavours, with staff accommodating dietary needs. Negatives include occasional closures, limited or inflexible bar food, slow service, and pricing that some consider high.
Related guest reviews
8
adrian
Oct 31, 2023
·
Stayed 2 nights
Lovely room with bath in room. Food excellent. Quite pricey. On Tuesday the restaurant wasn’t open so the bar was packed and we had to wait for a table. Very good staff. Spa pool way too cold. Couldn’t use it. Which was the main reason for going. Outside pool way hotter but £25 for an hour between 5 and 6 to use it crazy. Strange location in housing estate. ( nice houses though if you like new ones)
Lovely room with bath in room. Food excellent. Quite pricey. On Tuesday the restaurant wasn’t open so the bar was packed and we had to wait for a table. Very good staff. Spa pool way too cold. Couldn’t use it. Which was the main reason for going. Outside pool way hotter but £25 for an hour between 5 and 6 to use it crazy. Strange location in housing estate. ( nice houses though if you like new ones)
10
Arthur
Jul 19, 2024
·
Stayed 2 nights
The Blok restaurant was wonderful, excellent food, friendly and attentive staff, lovely environment. Overall property is very nice indeed. We all had a great time
The Blok restaurant was wonderful, excellent food, friendly and attentive staff, lovely environment. Overall property is very nice indeed. We all had a great time
10
David
Mar 25, 2024
·
Stayed 1 night
Lovely hotel, great decor, super restaurant and a good value stay.
Lovely hotel, great decor, super restaurant and a good value stay.
8
Ann
Jul 3, 2025
·
Stayed 1 night
Lovely property, staff and rooms. Evening meal good quality but overpriced. Spa limited for residents and indoor pool too shallow to swim in.
Lovely property, staff and rooms. Evening meal good quality but overpriced. Spa limited for residents and indoor pool too shallow to swim in.
10
David
Sep 29, 2024
·
Stayed 1 night
The spa and brunch package was a perfect way to start our stay. Massage was spot on and almost put me to sleep. Outdoor relaxation pool was a great temperature to sit in and drink a little bit of the bubbly before tucking into a Chorizo Hash. Spent a little time in the bar in the afternoon before spending an afternoon binging Netflix in the room. Bar was well stocked with local beers and a cheeky unique beer from Germany I've not seen before. Evening meal at Blok was absolutely delicious. Shared a 1.2kg Tomahawk which was cooked to perfection. That Barolo sauce will live long in the memory. Do you serve it in pint glasses? We went for our 4th wedding anniversary and the staff couldn't say congratulations enough or go out of their way to make it a little more special. Can't recommend this place enough.
The spa and brunch package was a perfect way to start our stay. Massage was spot on and almost put me to sleep. Outdoor relaxation pool was a great temperature to sit in and drink a little bit of the bubbly before tucking into a Chorizo Hash. Spent a little time in the bar in the afternoon before spending an afternoon binging Netflix in the room. Bar was well stocked with local beers and a cheeky unique beer from Germany I've not seen before. Evening meal at Blok was absolutely delicious. Shared a 1.2kg Tomahawk which was cooked to perfection. That Barolo sauce will live long in the memory. Do you serve it in pint glasses? We went for our 4th wedding anniversary and the staff couldn't say congratulations enough or go out of their way to make it a little more special. Can't recommend this place enough.
10
Carlo
Jul 31, 2025
·
Stayed 2 nights
Beautiful place to stay with an outstanding restaurant and bar. Everyone was so friendly and nice. They are all very concerned about food allergies!
Beautiful place to stay with an outstanding restaurant and bar. Everyone was so friendly and nice. They are all very concerned about food allergies!
10
luigi
Aug 3, 2025
·
Stayed 1 night
Great location, great value ,excellent breakfast choice all cooked to order,grewt chef early morning with excellent female waiting staffing in the breakfast room
Great location, great value ,excellent breakfast choice all cooked to order,grewt chef early morning with excellent female waiting staffing in the breakfast room
8
Anthony
Sep 9, 2024
·
Stayed 1 night
Disappointed there was no food available at lunchtime in the bar after having been directed there from reception.
Disappointed there was no food available at lunchtime in the bar after having been directed there from reception.
8
Jane
Jul 12, 2024
·
Stayed 4 nights
Loved the hotel. Not a lot of parking. Bar food no flexibility. I was there having worked all day at 5.50 it took 2 staff to pour drinks. I was served a few minutes before 6 and told it was evening menu which was nibbles. I don’t think a fish finger sandwich would have taken half an hour! Little flexibility is needed for customers. Not everyone is on a spa break
Loved the hotel. Not a lot of parking. Bar food no flexibility. I was there having worked all day at 5.50 it took 2 staff to pour drinks. I was served a few minutes before 6 and told it was evening menu which was nibbles. I don’t think a fish finger sandwich would have taken half an hour! Little flexibility is needed for customers. Not everyone is on a spa break
8
Christopher
Jul 21, 2024
·
Stayed 1 night
Fantastic hotel. Interior deco is well designed. Booked a deluxe king suite with bath in middle of the room but ended up with a bathroom on a separate floor. The Bassett suite. Room must’ve been directly above kitchen as it smelt of cooked dinners for the majority of our stay. Booked a meal at the BLOK restaurant in the hotel. Fantastic 3 courses, although I did nearly choke on the meat string that was left in my steak. I did inform the staff but nothing was done.
Fantastic hotel. Interior deco is well designed. Booked a deluxe king suite with bath in middle of the room but ended up with a bathroom on a separate floor. The Bassett suite. Room must’ve been directly above kitchen as it smelt of cooked dinners for the majority of our stay. Booked a meal at the BLOK restaurant in the hotel. Fantastic 3 courses, although I did nearly choke on the meat string that was left in my steak. I did inform the staff but nothing was done.
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AI-generated summary based on recent guest reviews
10
Yanko
2 weeks ago
·
Stayed 1 night
I arrived quite late and checked out very early, so I didn't get much chance to experience all the hotel's facilities. However, I was very impressed by the staff, who were friendly, welcoming, and extremely professional. Their excellent service made my stay enjoyable, and I would happily return
I arrived quite late and checked out very early, so I didn't get much chance to experience all the hotel's facilities. However, I was very impressed by the staff, who were friendly, welcoming, and extremely professional. Their excellent service made my stay enjoyable, and I would happily return
10
Kim
2 weeks ago
·
Stayed 1 night
Lovely clean room and the food offered at the property was delicious. A very comfortable 1 night stay, we would definitely return if in the area. Spa was nice and clean but quite small.
Lovely clean room and the food offered at the property was delicious. A very comfortable 1 night stay, we would definitely return if in the area. Spa was nice and clean but quite small.
6
kevin
Jul 27, 2026
·
Stayed 1 night
The Lanelay hotel was ok, overall I wouldn’t say it was luxury for a number of reasons, we had a suite, however, based on similar visits to other hotels I expected the room to have better amenities, ie no mini fridge , no Nespresso machine ( I see these regularly in high quality hotels, no AC and very little surface space in the room due to a large wardrobe and 25% of the room taken up by a bath . I’d mark the room 4/10 for value and design. Blok restaurant was excellent , service , food selection and quality was very good - well done . The Spa was very disappointing , charging an extra £25 pp with restricted access to use an outside hot plunge pool was exploitive , the spa lacked adequate space to relax with only 8 beds in a hotel with far more guests was poor . Pool itself was good, small sauna and no steam room, it was ok but not at a level I’d class as luxury or high standard of facilities. I’d rate the spa 5/10 , it was very evident their focus was on selling day spas and revenue generation rather than giving hotel guests an experience that reflected the price they charge. Reception service was functional , however , I wouldn’t consider they saw guests as a priority . Breakfast wasn’t value for money, environment was good, gardens were open and service was good, however, ingredients , range and quality wasn’t at a level I have experienced in similar quality hotels , again service 8/10 , food 3/10 , for example no cold meats, granola bought in and list goes on
The Lanelay hotel was ok, overall I wouldn’t say it was luxury for a number of reasons, we had a suite, however, based on similar visits to other hotels I expected the room to have better amenities, ie no mini fridge , no Nespresso machine ( I see these regularly in high quality hotels, no AC and very little surface space in the room due to a large wardrobe and 25% of the room taken up by a bath . I’d mark the room 4/10 for value and design. Blok restaurant was excellent , service , food selection and quality was very good - well done . The Spa was very disappointing , charging an extra £25 pp with restricted access to use an outside hot plunge pool was exploitive , the spa lacked adequate space to relax with only 8 beds in a hotel with far more guests was poor . Pool itself was good, small sauna and no steam room, it was ok but not at a level I’d class as luxury or high standard of facilities. I’d rate the spa 5/10 , it was very evident their focus was on selling day spas and revenue generation rather than giving hotel guests an experience that reflected the price they charge. Reception service was functional , however , I wouldn’t consider they saw guests as a priority . Breakfast wasn’t value for money, environment was good, gardens were open and service was good, however, ingredients , range and quality wasn’t at a level I have experienced in similar quality hotels , again service 8/10 , food 3/10 , for example no cold meats, granola bought in and list goes on
8
Karen
Jul 16, 2026
·
Stayed 1 night
Great stay, although the restaurant is closed on a Monday and Tuesday so you can only have a very limited bar menu, you can only use the swimming pool at certain times, which is ridiculous, you also have to pay another £25 per person to use the jacuzzi and that’s limited timing to, this hotel is set up for spa days not hotel stays !
Great stay, although the restaurant is closed on a Monday and Tuesday so you can only have a very limited bar menu, you can only use the swimming pool at certain times, which is ridiculous, you also have to pay another £25 per person to use the jacuzzi and that’s limited timing to, this hotel is set up for spa days not hotel stays !
10
Michelle
Jul 6, 2026
·
Stayed 1 night
Staff were lovely, amenities were fantastic. We had a room with a bathtub in the bedroom and it was beautiful. Lovely Indian restaurant in the town also called Brothers Contemporary Indian.
Staff were lovely, amenities were fantastic. We had a room with a bathtub in the bedroom and it was beautiful. Lovely Indian restaurant in the town also called Brothers Contemporary Indian.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
FAQs about Lanelay Hall Hotel & Spa
Is parking available at the hotel?
Yes, the hotel offers free on-site parking, although it is limited.
Does the hotel allow pets?
Pets are not allowed at the hotel, except for service animals.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request, but specific costs are not mentioned.
What accessibility features does the hotel offer?
The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas.
Where is the hotel located in relation to local attractions?
The hotel is situated in Talbot Green, near the airport and close to cultural highlights like Castell Coch and National Museum Cardiff. Cardiff Castle and Cardiff City Stadium are also nearby.
Does the hotel have a swimming pool?
Yes, the hotel features both an indoor and an outdoor heated pool, with seasonal availability. Specific operational hours are not provided.
What are the hotel's policies for guests with children?
Children are welcome at the hotel, but guests must be at least 18 years old to check in. Specific age limits for free stays are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: NO DATA
- 2026-10-20: 137.20340983444214USD
- 2026-10-21: 224.57195751385495USD
- 2026-10-22: NO DATA
- 2026-10-23: 317.572412USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: 171.31397804833983USD
- 2026-10-27: 160.469452USD
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
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Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
CheckIn Restrictions
Early check-in fee: GBP 25 (subject to availability); Late check-out fee: GBP 25 (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Guests must contact this property in advance to reserve cribs/infant beds and high chair; Reservations are required for massage services and spa treatments. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation;
Dining
Enjoy a satisfying meal at BLOK Restaurant serving guests of Lanelay Hall Hotel & Spa. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.Fee for full breakfast: approximately GBP 19.95 for adults and GBP 10 for children;
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Housekeeping
Activities
Swimming pool
Garden
Golf Course (nearby)
Pool Indoor
Pool Outdoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Massage
Spa & Wellness Centre
Beach Sun Loungers
Wheelchair Accessible (Limited)
Services
Housekeeping
Banquet Facilities
Designated Smoking Area
24-Hour Front Desk
Lockers Available
Internet
Free Wi-Fi