Mirage Medic Hotel

Lovely hotel with great friendly staff

As a regular guest at Mirage Medic Hotel, I’m disappointed to share this experience. I’ve stayed many times and always found the hotel satisfactory, but during my latest booking I needed to move one of my two reserved nights to a later date in December. I checked beforehand and confirmed the hotel had plenty of free rooms that night, so changing the date would not have caused any loss. In fact, my December stay would have added four more nights, and I also planned several future visits in 2026. Despite explaining this at reception before checking in and stressing that I am a loyal guest, the staff refused to move the night. Even after contacting management, they insisted I send an email, which made little sense given the urgency and the fact that I came in person specifically to resolve it. The refusal, despite no loss to the hotel and my long term loyalty, felt like a complete disregard for the mutual flexibility regular customers should reasonably expect. As a result, I will no longer stay at Mirage Medic Hotel. My seven to eight upcoming Budapest trips the coming year will be booked elsewhere.

The staff were very friendly and helpful. The bedroom and bathroom were very clean. We were really pleased to have chosen this hotel.

Mirage Hotel is a blast!!!!I did a solo trip and it was super safe for me as a black woman.The staff Suzanna and David were very kind and efficient . I was very comfortable. Even the buffet had different options on a daily basis and the food was delicious. On my early departure at 3:45 am i had a lovely to go breakfast package handed to me from the receptionist(sorry did not get her name,but she made sure to discuss my options the night before)with 2 breakfast sandwiches bottle of water an apple,chocolate bar and bottle of water. The restaurant just outside 'Mendles' has very delicious food as well. This hotel is right at Heroes Square and is by stop number 9 from the hop on hop off bus and literally a 5 minute walk to the famous szechenyi thermal bath. Metro 1 rigjt outside hotel takes you to the city where the Danube river and cruise are.Loooove the kindness of the Hungarian people.

Great hospitality and well taken care of upon arrival. Great location and able to walk to wherever in the city.