Hotel y Centro de Convenciones Jardines del Lago
$106
/ night
Avg. for November
Prices for Hotel y Centro de Convenciones Jardines del Lago
Select dates to see prices and availability
$106
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel y Centro de Convenciones Jardines del Lago average $101 in September, the cheapest month, and $111 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $107 |
| February | $110 |
| March | $111 |
| April | $111 |
| May | $108 |
| June | $110 |
| July | $105 |
| August | $107 |
| September | $101 |
| October | $106 |
| November | $106 |
| December | $111 |
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Nov · $106
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Most expensive: March (~$111)
Cheapest: September (~$101)
About this property
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless inte...
Amenities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Dining
Enjoy local cuisine at Vaqueros, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 48 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Location
When you stay at Hotel y Centro de Convenciones Jardines del Lago in Panajachel, you'll be on the waterfront, just steps from Lake Atitlán and Azul Maya Archaeological Museum. This family-friendly hotel is 0.5 mi (0.8 km) from La Galeria and 0.6 mi (1 km) from Casa Cakchiquel Arts Center.
What's nearby
Lake Atitlán(0.1 miles)
Azul Maya Archaeological Museum(0.1 miles)
Casa Cakchiquel Arts Center(0.3 miles)
La Galeria(0.5 miles)
Church of Saint Francis(0.8 miles)
Panajachel Municipal Market(0.9 miles)
Atitlan Reserve Butterfly Garden(0.9 miles)
Piedra del Zope(1 miles)
San Jorge Lookout(2.3 miles)
Pintando Santa Catarina Palopó(3.2 miles)
Santa Catarina Palopo Church(4.5 miles)
Tzantizotz Nature Reserve(9.7 miles)
Los Elementos Day Spa(12 miles)
Pascual Abaj(14.7 miles)
Chichi Cemetery(14.7 miles)
Quetzaltenango (AAZ-Los Altos)(49.1 miles)
La Aurora Intl. Airport (GUA)(88.5 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Calle Monterrey, Panajachel, Guatemala
Lake Atitlán (0.1 miles)
Azul Maya Archaeological Museum (0.1 miles)
Casa Cakchiquel Arts Center (0.3 miles)
La Galeria (0.5 miles)
Church of Saint Francis (0.8 miles)
Panajachel Municipal Market (0.9 miles)
Room options
6
Triple Room
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 4
215 ft²
Wi-Fi (Free)Private BathroomCrib(s) (Free)
4
Family Triple Room
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 4
323 ft²
Wi-Fi (Free)Private BathroomTV
5
Standard Single Room
Room details
1 Full Bed
Sleeps 2
215 ft²
Wi-Fi (Free)Private BathroomCrib(s) (Free)
4
Comfort Double Room Accessible
Room details
2 Full Beds
Sleeps 4
215 ft²
Wi-Fi (Free)Private BathroomTV
4
Comfort Twin Room
Room details
2 Full Beds
Sleeps 4
215 ft²
Wi-Fi (Free)Private BathroomTV
8
Family Double Room, Multiple Beds
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 3
215 ft²
Wi-Fi (Free)Private BathroomCrib(s) (Free)
Guest reviews of Hotel y Centro de Convenciones Jardines del Lago
8.5
Fabulous
Based on 370 verified reviews
Who stays here?
Business
7%
Couple
41%
Family
23%
Group
23%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Hotel y Centro de Convenciones Jardines del Lago, travelers love the stunning lake-and-volcano views, lush gardens, and walkable setting, while feedback points to simpler, sometimes dated rooms and recurring nighttime noise that can disrupt rest.
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What guests think
At Hotel y Centro de Convenciones Jardines del Lago, travelers love the stunning lake-and-volcano views, lush gardens, and walkable setting, while feedback points to simpler, sometimes dated rooms and recurring nighttime noise that can disrupt rest.
Service is often friendly and attentive, though a few guests reported slow responses or strict rules about outside food. Breakfast is widely appreciated and on-site cafes/restaurants receive positive notes, though variety can feel limited. Facilities impress with expansive grounds and a lakeside setting, but the pool is unheated with occasional maintenance or limited hours, and there is no elevator. Best for travelers who value the setting and convenience over high-end rooms or guaranteed quiet.
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AI-generated summary based on recent guest reviews
Facilities
Beautiful lakeside grounds and gardens with a private beach, on-site restaurants/cafe, and parking stand out. Downsides include an unheated pool with occasional maintenance and limited hours, some construction, and the lack of an elevator.
Related guest reviews
8
Rafael
Apr 21, 2025
·
Stayed 2 nights
El hotel esta sobre el lago,con un precioso jardin. Buena cochera que es importante en esa ciudad. Hubo un problema con el agua caliente que luego fue solucionado.
El hotel esta sobre el lago,con un precioso jardin. Buena cochera que es importante en esa ciudad. Hubo un problema con el agua caliente que luego fue solucionado.
8
Sharon
Aug 28, 2025
·
Stayed 2 nights
El hotel es excelente! La vista es hermosa a donde quiera que mires , solo que la habitación estaba lista desde temprano y si ellos saben que uno llega desde lejos cansado , que les cuesta darla dos horas antes . ya que la salida es antes de las 12 y yo entregue habitación a las 7am . La piscina necesita un poco de mantenimiento y que tenga a climatización. El desayuno estuvo bueno , pero siempre dan lo mismo. De lo demás súper bueno . Centrico para las lanchas y para la calle principal.
El hotel es excelente! La vista es hermosa a donde quiera que mires , solo que la habitación estaba lista desde temprano y si ellos saben que uno llega desde lejos cansado , que les cuesta darla dos horas antes . ya que la salida es antes de las 12 y yo entregue habitación a las 7am . La piscina necesita un poco de mantenimiento y que tenga a climatización. El desayuno estuvo bueno , pero siempre dan lo mismo. De lo demás súper bueno . Centrico para las lanchas y para la calle principal.
8
Wiliam
Jan 24, 2022
·
Stayed 2 nights
Upon arrival to the hotel we could tell the view of the Lake was breathtaking. We had reservations for 3 rooms. The rooms to our opinion did not match the pictures described on site. Very basic rooms, for the price per night, the rooms were good for sleeping but no extra features. Our room had one twin bed, one full size bed and a table. There was one dresser but that was all. Bathroom also was very basic, sink looked like it was barely holding on and in the shower there was a soap holder that also looked as if was falling. The view on the other hand was spectacular. They had an infinity pool looking out to the lake and it was breath taking. We did have to ask if they could turn on the heater for the pool at night since it did get chilly. They also charged us extra at check in for any kids over the age of 8. The onsite restaurant was decent and they did offer room service.
Upon arrival to the hotel we could tell the view of the Lake was breathtaking. We had reservations for 3 rooms. The rooms to our opinion did not match the pictures described on site. Very basic rooms, for the price per night, the rooms were good for sleeping but no extra features. Our room had one twin bed, one full size bed and a table. There was one dresser but that was all. Bathroom also was very basic, sink looked like it was barely holding on and in the shower there was a soap holder that also looked as if was falling. The view on the other hand was spectacular. They had an infinity pool looking out to the lake and it was breath taking. We did have to ask if they could turn on the heater for the pool at night since it did get chilly. They also charged us extra at check in for any kids over the age of 8. The onsite restaurant was decent and they did offer room service.
4
Edgar R
Jul 10, 2024
·
Stayed 1 night
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
8
Carly
Jul 3, 2025
·
Stayed 2 nights
Beautiful view. Pool was nice but construction was going on, we still enjoyed it. A bit off the beaten path which was nice but easily walkable to everything. Would stay again!
Beautiful view. Pool was nice but construction was going on, we still enjoyed it. A bit off the beaten path which was nice but easily walkable to everything. Would stay again!
2
Maria
Sep 16, 2022
·
Stayed 1 night
Desafortunadamente solamente la ubicación fue lo único que me gustó. Las instalaciones no cuentan con pasa manos en las escaleras viajé con una persona mayor y en dos ocasiones se escapó de caer. Tuve q ir a pedir yo misma jabón a la recepción Para poderme bañar, esperar 10 minutos para q la ducha se destupiera de agua. Quise ordenar servicio del restaurante a la habitación y todavía sigo esperando que envíen a alguien para tomar la orden ya q la habitación no cuenta ni con teléfono.. nada q ver con lo q aparece en la página, en ningún momento recomiendo este hotel, muy mal servicio 😡
Desafortunadamente solamente la ubicación fue lo único que me gustó. Las instalaciones no cuentan con pasa manos en las escaleras viajé con una persona mayor y en dos ocasiones se escapó de caer. Tuve q ir a pedir yo misma jabón a la recepción Para poderme bañar, esperar 10 minutos para q la ducha se destupiera de agua. Quise ordenar servicio del restaurante a la habitación y todavía sigo esperando que envíen a alguien para tomar la orden ya q la habitación no cuenta ni con teléfono.. nada q ver con lo q aparece en la página, en ningún momento recomiendo este hotel, muy mal servicio 😡
8
Geovanna
Sep 7, 2022
·
Stayed 1 night
The hotel was well located with recreation areas with amazing views of the volcanoes and lake Atitlan we enjoyed our stay, but the hot water in the shower didn't get warm at all, also there is no Iron and hair dryer For this type of accommodating that is expected as it is expected a TV which also was not provided
The hotel was well located with recreation areas with amazing views of the volcanoes and lake Atitlan we enjoyed our stay, but the hot water in the shower didn't get warm at all, also there is no Iron and hair dryer For this type of accommodating that is expected as it is expected a TV which also was not provided
10
Michael
Feb 19, 2025
·
Stayed 2 nights
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
6
Sergio
Sep 23, 2025
·
Stayed 1 night
The hotel grounds are beautiful. The view of the lake is expensive and breathtaking. Loved the on site restaurants and coffee shop. The room was clean and staff was on point. My only complaint is the noise! I read some reviews mentioning it before but I ignored them. Big mistake. Dogs barking loudly non stop at 3 am and there seems to be a disco on grounds. The bass made it impossible to rest.
The hotel grounds are beautiful. The view of the lake is expensive and breathtaking. Loved the on site restaurants and coffee shop. The room was clean and staff was on point. My only complaint is the noise! I read some reviews mentioning it before but I ignored them. Big mistake. Dogs barking loudly non stop at 3 am and there seems to be a disco on grounds. The bass made it impossible to rest.
10
Regina
Jul 11, 2025
·
Stayed 3 nights
El hotel tiene playa privada al lago, se puede nadar en el a ciertas horas, el desayuno buffet es bueno, amplios y lindos jardines con gran vista. Se puede caminar a pie, a 5 minitos de la calle Santander que es la principal. Sin embargo a la salida hay transporte de mototaxis. La habitacion es un poco pequeña para 3 pero las camas y sus accesorios muy comodas y limpias al igual que el baño.
El hotel tiene playa privada al lago, se puede nadar en el a ciertas horas, el desayuno buffet es bueno, amplios y lindos jardines con gran vista. Se puede caminar a pie, a 5 minitos de la calle Santander que es la principal. Sin embargo a la salida hay transporte de mototaxis. La habitacion es un poco pequeña para 3 pero las camas y sus accesorios muy comodas y limpias al igual que el baño.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean and well kept. Some guests noted bathroom issues or odors and the pool needing more cleaning.
Related guest reviews
6
FNU
Dec 19, 2023
·
Stayed 1 night
The property has poor cleanliness in the room and bathrooms. The bathroom sink was shaking.. no hot water ... Showers don't work properly. They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
The property has poor cleanliness in the room and bathrooms. The bathroom sink was shaking.. no hot water ... Showers don't work properly. They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
10
Walter
Jul 16, 2025
·
Stayed 1 night
El hotel es perfecto por el precio las instalaciones y los alrededores muy bonito, a excepción del la piscina necesita más limpieza
El hotel es perfecto por el precio las instalaciones y los alrededores muy bonito, a excepción del la piscina necesita más limpieza
10
Annabella
Jul 15, 2025
·
Stayed 1 night
Habitación muy limpia, excelente desayuno estilo buffet. Lugar miy bonito con jardines. Me gustó mucho!!
Habitación muy limpia, excelente desayuno estilo buffet. Lugar miy bonito con jardines. Me gustó mucho!!
8
Michael
Feb 18, 2026
·
Stayed 2 nights
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
6
Ed
Jan 15, 2025
·
Stayed 3 nights
We loved this property except for the constant smell of sewage gases both outside our room and in the bathroom. This property is obviously struggling with septic infrastructure, as I am sure most properties around the lake are too. Dogs bark pretty much all night every night, which was a minor annoyance.
We loved this property except for the constant smell of sewage gases both outside our room and in the bathroom. This property is obviously struggling with septic infrastructure, as I am sure most properties around the lake are too. Dogs bark pretty much all night every night, which was a minor annoyance.
8
Edwin
May 30, 2025
·
Stayed 1 night
Los jardines y vista son hermosos, buena atencion. Las habitaciónes limpias aunque bastante sencillas,
Los jardines y vista son hermosos, buena atencion. Las habitaciónes limpias aunque bastante sencillas,
10
Wendy V
Feb 4, 2022
·
Stayed 1 night
I have a wonderful experience. The cafeteria has good service as restaurants as well. Just the tiny little thing is hey should provide extra towels when the reservation is for a family and clean a little more the showers.
I have a wonderful experience. The cafeteria has good service as restaurants as well. Just the tiny little thing is hey should provide extra towels when the reservation is for a family and clean a little more the showers.
6
Sergio
Sep 23, 2025
·
Stayed 1 night
The hotel grounds are beautiful. The view of the lake is expensive and breathtaking. Loved the on site restaurants and coffee shop. The room was clean and staff was on point. My only complaint is the noise! I read some reviews mentioning it before but I ignored them. Big mistake. Dogs barking loudly non stop at 3 am and there seems to be a disco on grounds. The bass made it impossible to rest.
The hotel grounds are beautiful. The view of the lake is expensive and breathtaking. Loved the on site restaurants and coffee shop. The room was clean and staff was on point. My only complaint is the noise! I read some reviews mentioning it before but I ignored them. Big mistake. Dogs barking loudly non stop at 3 am and there seems to be a disco on grounds. The bass made it impossible to rest.
10
Gricel
Jul 12, 2025
·
Stayed 2 nights
Highly recommend! The restaurant food ok but would recommend venturing out and walking to town, lots of good food options. Rooms are simple but very clean. Hotel grounds are BEAUTIFUL! View of lake and volcanoes is amazing!
Highly recommend! The restaurant food ok but would recommend venturing out and walking to town, lots of good food options. Rooms are simple but very clean. Hotel grounds are BEAUTIFUL! View of lake and volcanoes is amazing!
10
Carlos
Oct 5, 2022
·
Stayed 1 night
Muy limpio, bonito lugar con exelente vista de el lago!!
Muy limpio, bonito lugar con exelente vista de el lago!!
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from adequate to spacious but are simple and often dated, with limited in-room amenities. Noise from thin walls, hallway lights, nearby guests, and dogs outside can disturb sleep.
Related guest reviews
6
sandra
Jul 27, 2024
·
Stayed 1 night
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
10
Byron
Mar 24, 2024
·
Stayed 1 night
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
8
Michelle
Jul 1, 2025
·
Stayed 2 nights
This was a nice hotel with a fabulous view of the lake and volcanoes. It has plenty of places to take pictures or just sit down and admire your surroundings. If you need a quiet room, tell them if they can take you out of the main path. Our rooms where right in the main hall and people would sit down in front of our windows and chat at 6:00 a.m. There are benches in front of each window so of course people sit down and have no idea they're waking you up. Other than that, the breaksfast buffet was a bit limited but nice all the same. The bed was supercomfortable with dozens of pillows and the shower was great.
This was a nice hotel with a fabulous view of the lake and volcanoes. It has plenty of places to take pictures or just sit down and admire your surroundings. If you need a quiet room, tell them if they can take you out of the main path. Our rooms where right in the main hall and people would sit down in front of our windows and chat at 6:00 a.m. There are benches in front of each window so of course people sit down and have no idea they're waking you up. Other than that, the breaksfast buffet was a bit limited but nice all the same. The bed was supercomfortable with dozens of pillows and the shower was great.
8
Michael
Feb 18, 2026
·
Stayed 2 nights
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
8
Geovanna
Sep 7, 2022
·
Stayed 1 night
The hotel was well located with recreation areas with amazing views of the volcanoes and lake Atitlan we enjoyed our stay, but the hot water in the shower didn't get warm at all, also there is no Iron and hair dryer For this type of accommodating that is expected as it is expected a TV which also was not provided
The hotel was well located with recreation areas with amazing views of the volcanoes and lake Atitlan we enjoyed our stay, but the hot water in the shower didn't get warm at all, also there is no Iron and hair dryer For this type of accommodating that is expected as it is expected a TV which also was not provided
8
Joy
Feb 20, 2024
·
Stayed 4 nights
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
4
Marieta
Oct 1, 2025
·
Stayed 1 night
Room was a little dated
Room was a little dated
6
Shirma
Aug 7, 2024
·
Stayed 2 nights
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
8
Marcel
May 23, 2022
·
Stayed 2 nights
The hotel is very well located at the edge of the lake with an incredible view but the first room I had was old and super noisy as I was close to the restaurant. The second room in the back of the place was very pleasant although no lake view
The hotel is very well located at the edge of the lake with an incredible view but the first room I had was old and super noisy as I was close to the restaurant. The second room in the back of the place was very pleasant although no lake view
8
Nora
Jun 30, 2025
·
Stayed 1 night
The drapes should be sunblock the lights of the hallway was in front of my bedroom window. Location is amazing staff is very helpful and very friendly.
The drapes should be sunblock the lights of the hallway was in front of my bedroom window. Location is amazing staff is very helpful and very friendly.
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AI-generated summary based on recent guest reviews
Service
Service is commonly described as friendly and attentive, with helpful staff. Some guests experienced slow responses or strict policies about outside food.
Related guest reviews
10
Juan
Oct 15, 2025
·
Stayed 3 nights
Great staff. Good breakfast
Great staff. Good breakfast
6
Lesly
Jan 23, 2026
·
Stayed 1 night
The staff could be more approachable and kind.
The staff could be more approachable and kind.
10
Alison
Nov 7, 2025
·
Stayed 2 nights
Great stay friendly staff in
Great stay friendly staff in
4
Edgar R
Jul 10, 2024
·
Stayed 1 night
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
10
Robert
May 21, 2025
·
Stayed 3 nights
The property is very well kept with friendly and attentive staff. Everyone was helpful and the view was outstanding. Dinner was what you would expect from a hotel, but breakfast was excellent and the coffee was even better.
The property is very well kept with friendly and attentive staff. Everyone was helpful and the view was outstanding. Dinner was what you would expect from a hotel, but breakfast was excellent and the coffee was even better.
8
Michael
Feb 18, 2026
·
Stayed 2 nights
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
10
Jose
Aug 28, 2025
·
Stayed 2 nights
Jardines de Lago is a very cozy, romantic place, very well maintained. The staff is very attentive, especially Sole, who attended to all our requests. The breakfasts were excellent, and the views were wonderful. Jardines de Lago es un lugar muy acogedor romántico muy bien cuidado el personal es muy atento en especial Sole que atendio todas nuestras peticiones, los desayunos excelentes unas vistas maravillosas.
Jardines de Lago is a very cozy, romantic place, very well maintained. The staff is very attentive, especially Sole, who attended to all our requests. The breakfasts were excellent, and the views were wonderful. Jardines de Lago es un lugar muy acogedor romántico muy bien cuidado el personal es muy atento en especial Sole que atendio todas nuestras peticiones, los desayunos excelentes unas vistas maravillosas.
2
Maria
Sep 16, 2022
·
Stayed 1 night
Desafortunadamente solamente la ubicación fue lo único que me gustó. Las instalaciones no cuentan con pasa manos en las escaleras viajé con una persona mayor y en dos ocasiones se escapó de caer. Tuve q ir a pedir yo misma jabón a la recepción Para poderme bañar, esperar 10 minutos para q la ducha se destupiera de agua. Quise ordenar servicio del restaurante a la habitación y todavía sigo esperando que envíen a alguien para tomar la orden ya q la habitación no cuenta ni con teléfono.. nada q ver con lo q aparece en la página, en ningún momento recomiendo este hotel, muy mal servicio 😡
Desafortunadamente solamente la ubicación fue lo único que me gustó. Las instalaciones no cuentan con pasa manos en las escaleras viajé con una persona mayor y en dos ocasiones se escapó de caer. Tuve q ir a pedir yo misma jabón a la recepción Para poderme bañar, esperar 10 minutos para q la ducha se destupiera de agua. Quise ordenar servicio del restaurante a la habitación y todavía sigo esperando que envíen a alguien para tomar la orden ya q la habitación no cuenta ni con teléfono.. nada q ver con lo q aparece en la página, en ningún momento recomiendo este hotel, muy mal servicio 😡
10
Alejandro
May 7, 2025
·
Stayed 1 night
The hotel is located by the lake with an incredible view. Restaurants availability and food offer invited to visit them. People service were friendly and polite. Amenities were also convenient for a family with 2 teens. We really enjoyed our time there.
The hotel is located by the lake with an incredible view. Restaurants availability and food offer invited to visit them. People service were friendly and polite. Amenities were also convenient for a family with 2 teens. We really enjoyed our time there.
8
E.L.
Aug 28, 2025
·
Stayed 2 nights
Good landscape ideal and perfect for photos. From the reception to the dining room, employees are a bit slow and need to improve in that aspect.
Good landscape ideal and perfect for photos. From the reception to the dining room, employees are a bit slow and need to improve in that aspect.
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AI-generated summary based on recent guest reviews
Location
Lakeside and within easy walking distance of boat docks, Calle Santander, and town services. Many find it safe, accessible, and still slightly tucked away.
Related guest reviews
10
Julie
Oct 15, 2025
·
Stayed 1 night
Vraiment un très beau site. Je crois qu’une seule nuit ne sois pas suffisant pour bien profiter de la ville, du lac et des activités sur le site de l’hôtel. La vue est magnifique et c’est près de tout! Un très bon choix
Vraiment un très beau site. Je crois qu’une seule nuit ne sois pas suffisant pour bien profiter de la ville, du lac et des activités sur le site de l’hôtel. La vue est magnifique et c’est près de tout! Un très bon choix
10
Cindy
Aug 12, 2025
·
Stayed 1 night
The location of the hotel is great! everything is walking distance.
The location of the hotel is great! everything is walking distance.
8
Suzanne
Oct 24, 2025
·
Stayed 2 nights
Room was adequate, walking distance from downtown was fairly short.
Room was adequate, walking distance from downtown was fairly short.
8
Carly
Jul 3, 2025
·
Stayed 2 nights
Beautiful view. Pool was nice but construction was going on, we still enjoyed it. A bit off the beaten path which was nice but easily walkable to everything. Would stay again!
Beautiful view. Pool was nice but construction was going on, we still enjoyed it. A bit off the beaten path which was nice but easily walkable to everything. Would stay again!
10
Simone
Oct 27, 2022
·
Stayed 2 nights
Das Hotel mit großem Garten liegt in ruhiger Lage direkt am See. Das Personal ist sehr freundlich und hilfsbereit.
Das Hotel mit großem Garten liegt in ruhiger Lage direkt am See. Das Personal ist sehr freundlich und hilfsbereit.
10
Juliana
Feb 21, 2023
·
Stayed 3 nights
Beautiful grounds. Close to main street, shops, restaurants. I will stay here again.
Beautiful grounds. Close to main street, shops, restaurants. I will stay here again.
10
DARWIN
Jun 24, 2023
·
Stayed 1 night
Great location
Great location
8
Joy
Feb 20, 2024
·
Stayed 4 nights
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
10
Regina
Jul 11, 2025
·
Stayed 3 nights
El hotel tiene playa privada al lago, se puede nadar en el a ciertas horas, el desayuno buffet es bueno, amplios y lindos jardines con gran vista. Se puede caminar a pie, a 5 minitos de la calle Santander que es la principal. Sin embargo a la salida hay transporte de mototaxis. La habitacion es un poco pequeña para 3 pero las camas y sus accesorios muy comodas y limpias al igual que el baño.
El hotel tiene playa privada al lago, se puede nadar en el a ciertas horas, el desayuno buffet es bueno, amplios y lindos jardines con gran vista. Se puede caminar a pie, a 5 minitos de la calle Santander que es la principal. Sin embargo a la salida hay transporte de mototaxis. La habitacion es un poco pequeña para 3 pero las camas y sus accesorios muy comodas y limpias al igual que el baño.
8
Morella
Apr 17, 2023
·
Stayed 2 nights
Quaint hotel conveniently located at the edge of the lake and next door to the port where you can rent boats to visit other towns by the lake. It was fine all around but the pictures on Expedia are better that the actual property which is somewhat run down
Quaint hotel conveniently located at the edge of the lake and next door to the port where you can rent boats to visit other towns by the lake. It was fine all around but the pictures on Expedia are better that the actual property which is somewhat run down
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised (often buffet style) and the cafe or restaurant offerings are generally well liked, with good coffee. Some found variety limited or chose to eat in town.
Related guest reviews
8
Sharon
Aug 28, 2025
·
Stayed 2 nights
El hotel es excelente! La vista es hermosa a donde quiera que mires , solo que la habitación estaba lista desde temprano y si ellos saben que uno llega desde lejos cansado , que les cuesta darla dos horas antes . ya que la salida es antes de las 12 y yo entregue habitación a las 7am . La piscina necesita un poco de mantenimiento y que tenga a climatización. El desayuno estuvo bueno , pero siempre dan lo mismo. De lo demás súper bueno . Centrico para las lanchas y para la calle principal.
El hotel es excelente! La vista es hermosa a donde quiera que mires , solo que la habitación estaba lista desde temprano y si ellos saben que uno llega desde lejos cansado , que les cuesta darla dos horas antes . ya que la salida es antes de las 12 y yo entregue habitación a las 7am . La piscina necesita un poco de mantenimiento y que tenga a climatización. El desayuno estuvo bueno , pero siempre dan lo mismo. De lo demás súper bueno . Centrico para las lanchas y para la calle principal.
10
Juan
Oct 15, 2025
·
Stayed 3 nights
Great staff. Good breakfast
Great staff. Good breakfast
10
Aldrich
Sep 7, 2023
·
Stayed 1 night
The staff is very friendly. The food is excellent. It’s very convenient to everything.
The staff is very friendly. The food is excellent. It’s very convenient to everything.
4
Edgar R
Jul 10, 2024
·
Stayed 1 night
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
10
Robert
May 21, 2025
·
Stayed 3 nights
The property is very well kept with friendly and attentive staff. Everyone was helpful and the view was outstanding. Dinner was what you would expect from a hotel, but breakfast was excellent and the coffee was even better.
The property is very well kept with friendly and attentive staff. Everyone was helpful and the view was outstanding. Dinner was what you would expect from a hotel, but breakfast was excellent and the coffee was even better.
8
Michelle
Jul 1, 2025
·
Stayed 2 nights
This was a nice hotel with a fabulous view of the lake and volcanoes. It has plenty of places to take pictures or just sit down and admire your surroundings. If you need a quiet room, tell them if they can take you out of the main path. Our rooms where right in the main hall and people would sit down in front of our windows and chat at 6:00 a.m. There are benches in front of each window so of course people sit down and have no idea they're waking you up. Other than that, the breaksfast buffet was a bit limited but nice all the same. The bed was supercomfortable with dozens of pillows and the shower was great.
This was a nice hotel with a fabulous view of the lake and volcanoes. It has plenty of places to take pictures or just sit down and admire your surroundings. If you need a quiet room, tell them if they can take you out of the main path. Our rooms where right in the main hall and people would sit down in front of our windows and chat at 6:00 a.m. There are benches in front of each window so of course people sit down and have no idea they're waking you up. Other than that, the breaksfast buffet was a bit limited but nice all the same. The bed was supercomfortable with dozens of pillows and the shower was great.
10
Damaris
May 3, 2023
·
Stayed 1 night
Wonderful experience. The food is great and priced moderately. The staff is attentive and very inviting. The rooms are spacious and they accommodate every guest. I had 6 guests with two rooms and they made sure that all my guests had a bed. Overall, I loved the stay and will be staying here again.
Wonderful experience. The food is great and priced moderately. The staff is attentive and very inviting. The rooms are spacious and they accommodate every guest. I had 6 guests with two rooms and they made sure that all my guests had a bed. Overall, I loved the stay and will be staying here again.
10
Jose
Aug 28, 2025
·
Stayed 2 nights
Jardines de Lago is a very cozy, romantic place, very well maintained. The staff is very attentive, especially Sole, who attended to all our requests. The breakfasts were excellent, and the views were wonderful. Jardines de Lago es un lugar muy acogedor romántico muy bien cuidado el personal es muy atento en especial Sole que atendio todas nuestras peticiones, los desayunos excelentes unas vistas maravillosas.
Jardines de Lago is a very cozy, romantic place, very well maintained. The staff is very attentive, especially Sole, who attended to all our requests. The breakfasts were excellent, and the views were wonderful. Jardines de Lago es un lugar muy acogedor romántico muy bien cuidado el personal es muy atento en especial Sole que atendio todas nuestras peticiones, los desayunos excelentes unas vistas maravillosas.
10
Michael
Feb 19, 2025
·
Stayed 2 nights
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
10
Gricel
Jul 12, 2025
·
Stayed 2 nights
Highly recommend! The restaurant food ok but would recommend venturing out and walking to town, lots of good food options. Rooms are simple but very clean. Hotel grounds are BEAUTIFUL! View of lake and volcanoes is amazing!
Highly recommend! The restaurant food ok but would recommend venturing out and walking to town, lots of good food options. Rooms are simple but very clean. Hotel grounds are BEAUTIFUL! View of lake and volcanoes is amazing!
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AI-generated summary based on recent guest reviews
10
Glenn
Jun 28, 2026
·
Stayed 1 night
The staff were beyond helpful - if you need any excursion, vehicle transfer, restaurant recommendations, they are more than happy to help. The hotel was clean and the rooftop was very enjoyable. Highly recommend El Carmen
The staff were beyond helpful - if you need any excursion, vehicle transfer, restaurant recommendations, they are more than happy to help. The hotel was clean and the rooftop was very enjoyable. Highly recommend El Carmen
2
Juan Carlos
Jun 22, 2026
·
Stayed 1 night
Not recommended we paid for a room and didn’t get the room we paid for, staff was really unwelcoming and unhelpful, saying to book directly if you want special service, etc. No refund on the extra that we paid for the room that we didn’t get. Food is nothing special, and it is expensive. View is nice, but you have the same view from anywhere else from the lake, my recommendation look for somewhere else to stay.
Not recommended we paid for a room and didn’t get the room we paid for, staff was really unwelcoming and unhelpful, saying to book directly if you want special service, etc. No refund on the extra that we paid for the room that we didn’t get. Food is nothing special, and it is expensive. View is nice, but you have the same view from anywhere else from the lake, my recommendation look for somewhere else to stay.
6
Elsa
Jun 16, 2026
·
Stayed 1 night
Pool is old and rooms didn’t have air conditioning
Pool is old and rooms didn’t have air conditioning
10
Francisco
Jun 10, 2026
·
Stayed 2 nights
Great location and awesome lake view and very friendly environment
Great location and awesome lake view and very friendly environment
10
Maritza
Apr 30, 2026
·
Stayed 1 night
Excelente
Excelente
FAQs about Hotel y Centro de Convenciones Jardines del Lago
Is parking available at the property?
Yes, free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately GTQ 85 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 10:00 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and should be arranged in advance.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding accessible rooms and bathrooms can be confirmed with the property directly.
What is the location of the property in relation to nearby attractions?
The property is located on the waterfront, just steps from Lake Atitlán and 0.5 miles from La Galeria. Other nearby attractions include Azul Maya Archaeological Museum (0.2 km) and Casa Cakchiquel Arts Center (0.6 km).
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.
What are the policies regarding children staying at the property?
One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies for additional guests regarding extra beds or cribs?
The property does not specify the availability of extra beds or cribs. It is advisable to contact the property directly for specific requests regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-11-08: 106.82555052988434USD
- 2026-11-09: 128.08781081591033USD
- 2026-11-10: 128.03593785375978USD
- 2026-11-11: 105.07810421202088USD
- 2026-11-12: NO DATA
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- 2026-11-17: 128.40758985112USD
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- 2026-11-24: 128.03593785375978USD
- 2026-11-25: 103.84283378881837USD
- 2026-11-26: NO DATA
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- 2026-11-30: 106.95611104898835USD
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- 2026-12-02: 108.52279444342041USD
- 2026-12-03: NO DATA
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- 2026-12-06: 100.03415042515564USD
- 2026-12-07: NO DATA
- 2026-12-08: 118.50536263769531USD
- 2026-12-09: 105.0680551641922USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: 114.48822792555237USD
- 2026-12-15: 112.47966913644409USD
- 2026-12-16: 102.66782338473512USD
- 2026-12-17: 103.11974782723999USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: 111.2343582323761USD
- 2026-12-22: 124.73191715803529USD
- 2026-12-23: 124.73191715803529USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
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- 2026-12-27: 135.0559388044052USD
- 2026-12-28: NO DATA
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- 2026-12-30: NO DATA
- 2026-12-31: 131.62864807525636USD
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: NO DATA
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Fee for local cuisine breakfast: approximately GTQ 85 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Activities
Swimming pool
Private beach
Garden
Beach (Nearby)
Playground
Canoeing
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Massage
Breakfast in the Room
Family Room
Snack Bar/Deli
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Parking
Parking
Airport shuttle
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi