Name: Hotel y Centro de Convenciones Jardines del Lago
Address: Calle Monterrey, Panajachel, Guatemala, Panajachel, Sololá, Guatemala
Rating: 8.6

Guest reviews

8.6

Fabulous

Based on 354 verified reviews

Who stays here?

Business

7%

Couple

41%

Family

23%

Group

23%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Hotel y Centro de Convenciones Jardines del Lago, travelers love the stunning lake-and-volcano views, lush gardens, and walkable setting, while feedback points to simpler, sometimes dated rooms and recurring nighttime noise that can disrupt rest.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Michael

Feb 18, 2026

·

Stayed 2 nights

The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.

6

Jaclyn

Feb 18, 2026

·

Stayed 1 night

The location was great, the rooms were incredibly clean and the beds and pillows were very comfortable. We were surprised by how outdated much of the hotel is. It looks like they are trying to improve things which is promising. It would be nice if there were more than 8 lounge chairs that we could see (4 at the pool and 4 on the dock) - instead there were folding tables and chairs by the pool, down by the water, and on the dock. They looked like they were left behind from a party and not at all inviting. This did not make it feel welcoming to sit around and enjoy the surroundings.

6

Lesly

Jan 23, 2026

·

Stayed 1 night

The staff could be more approachable and kind.

8

Douglas

Jan 17, 2026

·

Stayed 2 nights

Yes

10

Zaul

Jan 16, 2026

·

Stayed 3 nights

Beautiful place, love the gardens and views; however rooms need to be remodel specially the washrooms, but apart from that the hotel it’s very nice and the personal very pleasant

Calle Monterrey, Panajachel, Guatemala

Location

When you stay at Hotel y Centro de Convenciones Jardines del Lago in Panajachel, you'll be on the waterfront, just steps from Lake Atitlán and Azul Maya Archaeological Museum. This beach hotel is 0.5 mi (0.8 km) from La Galeria and 0.6 mi (1 km) from Casa Cakchiquel Arts Center.

Lake Atitlán(0.1 miles)

Azul Maya Archaeological Museum(0.1 miles)

Casa Cakchiquel Arts Center(0.3 miles)

La Galeria(0.5 miles)

Church of Saint Francis(0.8 miles)

Panajachel Municipal Market(0.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, but it is limited.

Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately GTQ 85 per person.

Check-in is from 3:00 PM until 10:00 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and should be arranged in advance.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding accessible rooms and bathrooms can be confirmed with the property directly.

The property is located on the waterfront, just steps from Lake Atitlán and 0.5 miles from La Galeria. Other nearby attractions include Azul Maya Archaeological Museum (0.2 km) and Casa Cakchiquel Arts Center (0.6 km).

Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.

One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. It is advisable to contact the property directly for specific requests regarding additional sleeping arrangements.

Hotel y Centro de Convenciones Jardines del Lago

Amenities

Property description