Name: Aloft by Marriott Asheville Downtown
Address: 51 Biltmore Avenue, South Slope Brewing District, Asheville, North Carolina, United States of America, Asheville, Buncombe County, US
Price range: $160–$586 per night
Rating: 8.6

What guests think

At Aloft Asheville Downtown, travelers praise the central, walkable location, very pet‑friendly policy, welcoming staff, clean shared spaces, and rooftop pool deck with views, while noting periodic noise and construction disruptions.

Guests like the lively bar, outdoor patios and fire pits, and a well‑equipped gym when open. Repeated cons include occasional facility closures or crowded pool areas, housekeeping lapses such as empty toiletries, and confusing or tight garage parking with added fees. Rooms are modern and generally comfortable, though some are small, have mixed views, lighter bedding, or low shower pressure. Expect a fun, pet‑friendly downtown base with vibrant spaces.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool deck, patios, fire pits, and a lively bar are popular, and several guests praise the gym. Recurring drawbacks include temporary closures during construction, a small or crowded pool with limited loungers, and paid, sometimes confusing, garage parking.

Related guest reviews

10

Britta

Apr 30, 2024

·

Stayed 1 night

Pool area under construction

10

Melinda

Jun 27, 2024

·

Stayed 2 nights

I thought this was an amazing hotel. The only thing that had me give it one less star was the fact that we did choose this over others because of the pool, deck and workout center and they were all under construction and I didn't see that posted when we booked it. The only other thing that was a kicker is I arranged this trip through Expedia and it said free parking and there was an $18 fee a day but they did help accommodate me for that due to the issue with the construction that I brought to their attention. Overall, I really loved this place. The design, layout and the rooms were amazing and modern. It's probably the nicest hotel I have ever stayed in.

10

Brandy

Aug 2, 2025

·

Stayed 1 night

Check in process was quick and easy. Attached public parking garage so left my vehicle there for 23 hrs and it only cost $15 so thankful for that. Room was clean and spacious. Pool was small but large pool deck with cabanas. Stunning mountain views from the pool. Cute little inside bar with live music and good food. Great experience. Would def stay here again.

10

Tara

Oct 1, 2025

·

Stayed 1 night

Loved this Aloft!! Stylish, cool decor and layout, lovely rooftop outdoor pool was a major bonus! Good snack shop/cafe counter, great location and loved the upstairs patio overlooking Biltmore Ave-felt like we were in the best part of town, and we really loved our hotel stay!!

10

Jennifer

Oct 18, 2025

·

Stayed 5 nights

Everything was great. Parking is rough on the weekend. It’s a shared public garage. Staff were friendly, room was nice

10

Michelle

Sep 19, 2025

·

Stayed 2 nights

Great hotel in the perfect location! Walking distance to everything. Great pool. Cool spot

10

David

Jul 15, 2025

·

Stayed 3 nights

So dog friendly and convenient to downtown Asheville. The place is clean and a good value for the $$ What we didn’t like is the pool. Not nearly enough lounge chairs. You should get rid of the cabanas on the one side inside the fence and put out more loungers for the regular guests. Also, the pool is a bit small for the number of rooms you have. But, too late to fix that.

8

Kayla

Jul 12, 2024

·

Stayed 1 night

It is an amazing hotel! Great location and amenities. We WERE pretty disappointed that their pool and pool bar were closed in the middle of the summer with no advanced notice until 24 hours before. The pool was a big part of why we booked.

10

Isabella

Oct 24, 2025

·

Stayed 2 nights

Common areas and room were clean. Staff was friendly and helpful. Nicest hotel gym we’ve ever used. Conveniently located as well.

10

Rob

Apr 4, 2024

·

Stayed 2 nights

Everything was excellent except…..,,Pool and fitness center were closed. Upgrades looked like a ways off. I would be shocked if ready by Memorial Day weekend. The “2nd floor” area of bar, outside rooftop (with fire places and fire pits) and Starbucks shop were awesome. Located within a 5 or 6 block walk to many restaurants, bars and shopping.

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Cleanliness

Overall cleanliness of rooms and common areas earns frequent praise. However, several guests report lapses such as dirty or dusty spots, pet hair or odors, and empty or unrefilled toiletries.

Related guest reviews

10

David

Feb 28, 2025

·

Stayed 3 nights

The room was extremely clean. It was handicap friendly, which is very awesome for me. I really liked the atmosphere. I really liked the scenery in and around the hotel. The staff was extremely friendly and knowledgeable and I enjoyed my trip.

4

Steven

Sep 5, 2023

·

Stayed 1 night

The rooms were dirty and smelly

10

Margaret

Jul 1, 2025

·

Stayed 3 nights

Customer service was very good. The room was clean and comfortable, lots of comfortable and attractive common areas in the hotel.

10

Stacey

Nov 6, 2025

·

Stayed 1 night

Great location, pleasant staff, clean rooms! Great stay.

8

Katherine

Oct 6, 2025

·

Stayed 2 nights

The hotel is beautiful and in a good location with easy parking. When we got to our room there were a lot of crumbs on the window sill and the shampoo in the shower was empty. Our first day there was a fire alarm. When we tried to exit the building there was a homeless man asleep infront of the door which delayed our exit. The second day the landline phone started beeping at 4:30am. The cordless receiver was not charging. I checked all connections and plugs and could not get the beeping to stop. There were a few things that could be approved upon and I really wish I could have given 5 stars.

10

Amy

Feb 26, 2023

·

Stayed 1 night

Clean and comfortable

10

Isabella

Oct 24, 2025

·

Stayed 2 nights

Common areas and room were clean. Staff was friendly and helpful. Nicest hotel gym we’ve ever used. Conveniently located as well.

10

Andrea

Dec 1, 2023

·

Stayed 1 night

Very friendly and welcoming staff! Our room was very clean and comfortable. Great location with many options for food, shopping, and fun!

8

Tina

Jul 17, 2024

·

Stayed 4 nights

Comfortable beds. While housekeeping came very day, they only emptied one garbage can and replaced towels - never vacuumed or wiped any surfaces. Rooms were small

4

Roxanne

May 30, 2024

·

Stayed 3 nights

I would not stay at this property again. The Seating areas in the lobby were awful, not only covered with dog hair but dirty The yellow chairs were particularly dirty. I can send you a picture if you are unaware. Not a great first impression at all . my room 523 smelled musty and like wet dog. Shower was not clean and one of our rooms still had dirty garbage in the trash can. We were made aware in advance about the Parking issues, but was unaware that the pool would not be available the whole time we were there which was one of the reasons we booked the hotel. No discount was offered or even an apology that we We’re not informed.

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Rooms

Rooms feel modern and generally comfortable with some nice views. Common downsides are small layouts, thin walls or door gaps with street/pool or pet noise, limited storage, and occasionally low shower pressure or light bedding.

Related guest reviews

8

julie

Sep 8, 2025

·

Stayed 1 night

Overall we enjoyed our stay at Aloft and would pick it again in future trips. PROS Clean, views of the city and mountains, friendly staff, great choices for breakfast, great location, great water pressure in the shower CONS Our room was on a busy street and it was loud at night, parking deck was tight omg, bedding was so thin it was basically like two top sheets, you could see hallway light coming in from the gap under the door Pros outweighed cons though and we would stay here again ☺️

10

Marc

Feb 10, 2025

·

Stayed 2 nights

The desk staff was excellent! Our check in was painless, and the staff were total pros. Room was clean, bed was comfortable, and the hotel was centrally located making walking to restaurants and venues easy. Avoid "city view" rooms on weekends, because traffic noise is real.

10

Lisa

Jul 30, 2025

·

Stayed 1 night

We ended up in a beautiful mountain view room! We'd expected a city view. Check in was seamless, parking in the attached garage was more convenient than anywhere we've ever stayed. There was a neat little snack bar with coffee and simple sandwiches. My coffee wasn't great but my husband liked his. We didn't use the pool but there is access from the third floor. The pool area looked very nice. The room was comfortable and clean. The carpet is a little worn throughout the hotel. It's showing its age a little. But overall a really nice and convenient place to stay. Staff was very friendly and helpful. We will stay at Aloft Asheville again. This is the perfect hotel if you are seeing a show at the Orange Peel. It's literally steps away.

8

Katerina

Jan 22, 2023

·

Stayed 1 night

Great location in downtown. The front desk staff was very friendly. Only downfall was that you could hear your neighbors talking. The walls are super thin.

6

Brittany

May 24, 2025

·

Stayed 2 nights

It’s a great location but it’s loud and the beds are uncomfortable

8

Gloria Jean

Nov 17, 2023

·

Stayed 3 nights

I only complaint that I have was the water pressure in the shower. I had to take a shower under a very light sprinkle.

8

Lawrence

Jun 17, 2025

·

Stayed 1 night

Picked it because the hotel didn’t charge a pet fee and it was centrally located in Asheville. Room was fine but I didn’t care for the small room size nor did I care for the layout.

10

cornelia

Jul 17, 2025

·

Stayed 3 nights

Our pros for the property are: modern vibe, very comfortable bed, wonderful gym, great pool area, super convenient location; cons - room storage is limited, so it's best to travel light. Bonus: We enjoyed a delicious breakfast across the street at the Middle Eastern restaurant.

6

William

Jan 21, 2025

·

Stayed 2 nights

The room doors had 1 inch openings which allowed noises from the hallway sound like they were in the room. Also the clock in my room had an alarm go off three times while I was sleeping. Even after it was unplugged, it went off once. As a result, it was extremely difficult to get a good night's sleep.

10

Corey

Sep 23, 2024

·

Stayed 1 night

Only negative is the room has a connecting door to an adjacent room that is not sound proof. Can be noisy.

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Service

Service is widely described as friendly, welcoming, and helpful, with smooth check‑in and occasional proactive gestures. A few guests mention inconsistent communication or an unfriendly interaction at the bar/front desk.

Related guest reviews

10

Elizabeth

Oct 6, 2023

·

Stayed 1 night

The type room we had reserved wasn’t available, and the hotel upgraded us to a suite! That kind of service will definitely make us stay at Aloft again. This is not terribly important, but it was very nice to have a decent coffee maker and plenty of coffee, cream, different sweeteners, etc. In the room.

6

james

Oct 29, 2025

·

Stayed 4 nights

Hotel staff was nonchalant about informing guests about the room and hallways being carpet cleaned. No information was available outside of a letter stating that the cleaning was to occur on a 1 day notice. Further inquiries were deflected with an answer of "I don't know". Personal effort was required by this guest to exempt our room from the carpet cleaning by seeking an audience with the General Manager. No assistance or follow up by the hotel front desk

10

Linda

Nov 21, 2025

·

Stayed 3 nights

The front desk personal were fabulous! Very accommodating and professional.

10

Katherine

Dec 21, 2024

·

Stayed 1 night

We love it here! We always come back! The staff is so friendly and the bar drinks are amazing. We love how dog friendly it is as well.

10

John

Mar 1, 2024

·

Stayed 3 nights

staff very accomodating

10

Nathiel

Sep 24, 2024

·

Stayed 3 nights

I’ve stayed at this Aloft location 3 times and every stay has been great. The location is great. You can walk to great restaurants and bars as well as shops. The staff is great. Very friendly and helpful.

4

Robert

Jan 4, 2023

·

Stayed 1 night

Refused to accept our Marriott rewards number because we made reservations thru expedia. Thats never happened before. Kinda spoiled what wouldve been a wonderful stay.

10

Keely

Jun 30, 2024

·

Stayed 2 nights

Even though there was construction during our stay, the hotel staff tried to make the stay pleasant. They put us on a higher floor away from the noise and gave us drink vouchers for the bar. Bar staff was very nice.

6

Benjamin

Jul 19, 2025

·

Stayed 2 nights

Front desk staff upon checking in were not helpful or friendly. Terrible experience with bartender. Room was clean and comfortable and we enjoyed the pool and view from the pool. The guy working at checkout time was super friendly and that was nice after our poor experience with the other staff.

10

Audrey

Jan 26, 2025

·

Stayed 1 night

Highly recommend. Fantastic staff and great location.

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AI-generated summary based on recent guest reviews

Location

Downtown location is a major highlight—highly walkable to the Orange Peel, restaurants, breweries, and shops. Some note street noise and encounters with unhoused individuals around the area, especially late.

Related guest reviews

10

Nadia

Aug 20, 2025

·

Stayed 2 nights

Amazing Stay ;) I had an issue the day I Checked in with a guy who asked me for Money as I was walking inside to Check in ( I had bags in my hands & My dog on a Leash ) . I told him I had NO cash but he told me well there is an ATM Inside ??Ugh …I ignored him & Went inside . Later on I was at the bar Ordered a drink & Food when I heard someone Saying Hello to me I turned around & Saw it was that same guy ? He sat at the bar next to me & Asked the Bartender for a Glass of Water but I couldn’t tell the bartender what was going on in front of him . I was Very uncomfortable to Say the least l He then Asked the bartender for the bathroom . When he walked Away I told him what happened & That I didn’t feel safe ! Bartender asked him to leave . When I went outside about an hour later to walk my dog he was waiting for me Outside ??I ran back inside the Hotel . As a Solo traveler & A Female I didn’t feel safe . Besides this incident My room was Very clean & I enjoyed my Stay ;)

10

Raymond

Mar 20, 2025

·

Stayed 1 night

Very convenient location right in downtown Asheville; clean and comfortable room & facilities, with adjacent parking as well. Would very likely stay here for any future visits to Asheville.

10

Mitchell R

Dec 27, 2022

·

Stayed 19,352 nights

Could walk to to most any downtown destination, shopping,dining,etc

10

Doug

Jun 17, 2024

·

Stayed 1 night

Nice location but the area around it seems a little unsafe with many aggressive homeless people.

10

Randy

May 9, 2024

·

Stayed 2 nights

Perfect spot downtown with plenty of walkable destinations around.

10

Gabrielle

Dec 16, 2024

·

Stayed 1 night

Wonderful stay and great location!

10

Craig

Jun 9, 2023

·

Stayed 4 nights

Every night there was loud construction noise on the street which kept us up all night. We know you don't control that, but it was very disruptive! We had to walk past a number of homeless people when we would walk down the street from the hotel that were half-naked, dirty and clearly on something. Again, we understand you don't control that, but both those issues made us hesitant to return to Asheville.

10

Stacey

Nov 6, 2025

·

Stayed 1 night

Great location, pleasant staff, clean rooms! Great stay.

10

Cheryl

Aug 5, 2024

·

Stayed 4 nights

Traveled to Asheville, NC for the AVL Fest and the location of the Aloft on Biltmore was central to a lot if the events, restaurants and breweries.

10

Eric

Jun 21, 2025

·

Stayed 1 night

2 min walk from the orange peel. Food and beer all around. Perfect spot to stay so you dont drink and drive

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Dining

On‑site bar and cafe earn good feedback for drinks and convenient breakfast options, though value and hours can feel limited. Prepaid breakfast credits can be restrictive, and some find breakfast pricey.

Related guest reviews

8

julie

Sep 8, 2025

·

Stayed 1 night

Overall we enjoyed our stay at Aloft and would pick it again in future trips. PROS Clean, views of the city and mountains, friendly staff, great choices for breakfast, great location, great water pressure in the shower CONS Our room was on a busy street and it was loud at night, parking deck was tight omg, bedding was so thin it was basically like two top sheets, you could see hallway light coming in from the gap under the door Pros outweighed cons though and we would stay here again ☺️

10

Kerri

Jul 11, 2025

·

Stayed 2 nights

Clean,fun, modern decor, fabulous location. Staff was extra nice and helpful. Drinks at the bar were delicious!

10

Shannon

Jun 13, 2025

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Stayed 3 nights

We loved the location of being right downtown- also a pool- cabanas- and fire pit. Starbucks in the building and a nice bar. Private parking-(at a cost). Beds were nice. Water pressure in the shower could have been a little better- but I have a lot of hair

10

Brandy

Aug 2, 2025

·

Stayed 1 night

Check in process was quick and easy. Attached public parking garage so left my vehicle there for 23 hrs and it only cost $15 so thankful for that. Room was clean and spacious. Pool was small but large pool deck with cabanas. Stunning mountain views from the pool. Cute little inside bar with live music and good food. Great experience. Would def stay here again.

10

Nathan

Dec 25, 2023

·

Stayed 2 nights

Always a great central downtown location. Good little cafe breakfast. Very pet friendly hotel. Plenty of parking in attached garage. Nice strong water pressure with hot water and good products.

8

Tod

May 12, 2025

·

Stayed 2 nights

Great place to stay. The location is great and rooms were nice with a cool vibe. My only advice is don't buy the breakfast in advance. They have a counter to order breakfast so you can just order what you want. If you buy in advance you get a one time use $15 credit. If you don't spend it all, the remainder gets wasted. Overspend and you have to pay out of your pocket.

10

Deana

Aug 12, 2023

·

Stayed 3 nights

Aloft was great, accessible to shopping and restaurants. Parking was convenient. The restaurant onsite was good. Employees were very friendly.

6

Adriana

Aug 9, 2023

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Stayed 1 night

What we liked: the staff and mountains view. What We didn’t like the breakfast choices ( a la carte) expencive and limited. We had to change rooms and both had an unpleasant smell. The hotel is undergoing expansion, there’s heavy machine and little privacy on the rooms as construction is happening across from the big windows in the rooms. Parking is $18.

10

Daniel

Aug 21, 2023

·

Stayed 4 nights

Knowledgeable front desk staff, great service at the hotel breakfast bar, and a pool where I was able to float all alone for hours. Also the first place I have stayed since the pandemic where they come in everyday and refresh your soap and linens, which I missed more than I thought I would.

10

Bradley

Feb 19, 2023

·

Stayed 1 night

The service staff was very friendly and helpful! We enjoyed the amenities and the bartender at the lounge was fantastic. The location can’t be beat and we look forward to visiting again!

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Month	Average price
January	$152
February	$164
March	$164
April	$181
May	$202
June	$224
July	$222
August	$191
September	$214
October	$270
November	$227
December	$190

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $242	15 $179	16 $257	17 $324	18 $348	19 $339
20 $160	21 $178	22 $178	23 $205	24 $223	25 $405	26 $450
27 $169	28	29 $243	30 $205

Su	Mo	Tu	We	Th	Fr	Sa
				1 $380	2 $550	3 $523
4 $223	5 $223	6 $232	7 $272	8 $308	9 $501	10 $554
11 $210	12 $205	13 $205	14 $259	15 $353	16 $586	17 $572
18 $202	19 $197	20 $215	21 $272	22 $283	23 $510	24 $581
25 $170	26 $179	27 $188	28 $197	29 $232	30 $357	31 $359

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Transfer Shower, Mountain View

Room, 2 Queen Beds, Mountain View

Traditional Room, 2 Queen Beds, Mountain View (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds, Mobility Accessible, Bathtub

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Room, 2 Queen Beds

Aloft, Suite, 1 King Bed, City View

Room, 1 King Bed

Aloft, Traditional Room, 1 King Bed, Mountain View

Aloft, Traditional Room, 2 Queen Beds, City View

Room, 1 King Bed, Mountain View

Aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility Hearing Accessible, Tub)

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-In Shower)

Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Aloft, Traditional Room, 1 King Bed, City View

Room, 1 King Bed, Mobility Accessible, Bathtub (Mountain View)

Aloft, Traditional Room, 2 Queen Beds, Mountain View

Room, 1 King Bed, Hearing Accessible

Traditional Room, 1 King Bed, City View (Hearing Accessible)

Traditional Room, 2 Queen Beds, Mountain View, Poolside

Room, 2 Queen Beds, Transfer Shower

Suite, 1 Bedroom

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Room, 2 Queen Beds, Hearing Accessible, Mountain View (Transfer Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Asheville Downtown

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Prices for upcoming dates