Name: Hampton Inn & Suites Fresno-Northwest
Address: 7194 Kathryn Avenue, Herndon, Fresno, California, United States of America, Fresno, Fresno County, US
Price range: US$106–US$221 per night
Rating: 7.9

What guests think

Reviews of Hampton Inn & Suites Fresno-Northwest highlight very clean rooms and consistently friendly, accommodating staff, with many guests appreciating the convenient freeway access and the complimentary breakfast, though experiences with breakfast quality and temperature vary.

A recurring drawback is noise from nearby train tracks and Highway 99, and ongoing area road construction can make access confusing. Rooms are generally comfortable and spacious, but several guests found the mattresses firm and some furnishings and TVs dated. Facilities feedback is mixed, with intermittent hot tub or pool closures and occasional maintenance lapses. Expect a clean, convenient stopover with friendly service, but bring earplugs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests report mixed experiences: the hot tub or spa was sometimes closed or cold and the pool occasionally dirty, with a broken gate noted and an elevator out of service once. Others appreciated on-site laundry, security cameras, adequate parking, and usable gym equipment.

Related guest reviews

10

Pa

6 Jan 2025

·

Stayed 2 nights

Plenty of light around the premises at night and peace of mind knowing the entire place has security camera

6

Anne

20 Sept 2024

·

Stayed 2 nights

The hotel is outdated, though clean. On 4th floor, it was difficult to get hot water in shower one of the mornings. There is tremendous construction going on in front of the facility - appears to be infrastructure - town buried water lines or the like. Ate breakfast one of the mornings and all hot breakfast items were cold even though it was only 6:15 in the morning. The gym equipment was in good shape.

8

Antonio

1 Nov 2025

·

Stayed 1 night

Clean room. Down side spa not functional

10

Steven

30 May 2025

·

Stayed 1 night

There’s good food around the place. The ramen was excellent and give you tons of noodles. The hot tub was nice. Staff are amazing. The breakfast is nothing spectacular but the unlimited coffee is nice. Theres noise bc of construction. Thanks for having us!

10

William

6 Mar 2025

·

Stayed 1 night

Very clean. Good service by staff. The concessions was lacking in the mini store

8

James

15 Oct 2023

·

Stayed 4 nights

staff seemed confused about the maid service. After my room wasn't cleaned I asked the front desk about their policy. They told me they cleaned after the 3rd day. The sign in the room said every other day. I did ask to have my room cleaned after 2 nights and they took care of it. I asked about the train frequency and was told once a week; it was every day. The train was only once a day so not too noisy for very long. Vacant lot beside the motel was dirt so my vehicle was covered in dust every morning, not a deal breaker. They did have a pretty decent breakfast and loved the to go bags. Power did go out one morning and shut down the breakfast area again not the hotels fault. I was close to a new Mall so many dining options close. Pool was clean and inviting but the hot tub was cold water.

6

Guinevere

22 Aug 2025

·

Stayed 1 night

Spa tub closed, pool dirty, lots of construction, which reroutes you miles out of the way just to get to the location. The only redeeming quality was the staff, Aldo, who was very kind and helped us get into the pool area because the gate is broken. Also, the housekeeping staff was working very hard, so they deserve praise. I do not recommend this hotel.

2

Jazmin

26 Mar 2023

·

Stayed 1 night

Elevator was not working and we had to walk up the stairs. No sign saying it was out of service, staff told us to take stairs. Carpet looked really dirty, seating in hotel had stains and looked dirty as well. Hotel was very noisy. You could hear EVERYTHING, I travel a lot and this has been the worst hotel we’ve stayed at. Never again will I be staying at any of their hotels, lesson learned.

10

sandeep

28 Dec 2024

·

Stayed 1 night

Very clean neat - rooms were decent sized as well. Even the elevators , guest laundry rooms everything was clean and tidy. Breakfast was available from 6-10 am and was a good value add too. Parking space was sufficient too. Had a comfortable nights sleep. There is a highway next to the property but we did not feel any noise. Stayed on a weekday Thursday

10

L

6 May 2024

·

Stayed 1 night

Great customer service, laundry onsite, comfortable room

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AI-generated summary based on recent guest reviews

Cleanliness

Clean rooms and common areas are praised across many stays. A few reports cite stained carpets, a pest sighting, and occasional leaks or worn areas.

Related guest reviews

10

Nicholas

8 Dec 2025

·

Stayed 1 night

Room was clean. Check-in was smooth and quick. Breakfast was pretty good.

2

Kelli

20 May 2025

·

Stayed 1 night

Upon booking and settling into the room we got food and came back to see a roach crawling up the wall to get into the building. (I did get a video) and then there was a bucket in front of the elevators for some type of leak in the building first/second floor. (I got a photo) the staff wouldn’t say anything about it without seeing the pest in person and said not to worry about it.

6

Amar

31 Jan 2024

·

Stayed 1 night

Lobby and in room Carpet had alot of stains and looked liked it was not cleaned up from while.

10

Vasken

30 Dec 2025

·

Stayed 1 night

Clean room, great staff, all amenities great.

10

David

28 Sept 2025

·

Stayed 1 night

Clean room, friendly environment

4

Shauna

29 Nov 2025

·

Stayed 2 nights

Bed was horrible. Hotel was loud and dirty.

10

Robert

9 Dec 2025

·

Stayed 1 night

Room and bathroom were clean and comfortable.

10

Jason

23 Jul 2025

·

Stayed 2 nights

Clean, quiet, and comfortable.

2

Jazmin

26 Mar 2023

·

Stayed 1 night

Elevator was not working and we had to walk up the stairs. No sign saying it was out of service, staff told us to take stairs. Carpet looked really dirty, seating in hotel had stains and looked dirty as well. Hotel was very noisy. You could hear EVERYTHING, I travel a lot and this has been the worst hotel we’ve stayed at. Never again will I be staying at any of their hotels, lesson learned.

10

John

22 Oct 2024

·

Stayed 3 nights

Clean hotel and room. Complimentary breakfast with both hot and cold options was very nice and the eating area is spacious and clean. Customer service was very pleasant. Housecleaning cleaned every other day, not every day. Not a problem for us but you may want to know.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, but several guests found beds very firm and noted dated furnishings or small TVs. Some mentioned weak shower pressure, inconsistent HVAC, inadequate blackout curtains, layout quirks, and noise from trains or the freeway.

Related guest reviews

10

Gordon

9 Dec 2025

·

Stayed 1 night

The room was perfect. The heater/heat exchanger had the room warm in 5 minutes and kept that way. The (included) breakfast was the best we have seen.

8

Barbara

26 Sept 2025

·

Stayed 1 night

We got opposite of the freeway but the train noise was on that side. Odd arrangement of furniture so one person had to go all the way around to the restroom. Curtains didn’t completely close to block out light

8

Ron

27 Jun 2025

·

Stayed 1 night

The television was a 19 or 20 inch and looked like it was bought in in the 90’s.

2

Tiffany

9 Aug 2024

·

Stayed 1 night

I was in town visiting a relative for my birthday when I booked this room. I looked forward to sleeping in but this room had no blackout curtains. It had one sheer curtain and the sun came in at full force at sunrise. I wasn’t able to sleep in and it was horrible. The other locations always had this. I told the front desk and the response was “all the rooms have this except for one and I guess you got that room.” Disappointed.

6

Ursula

28 Oct 2025

·

Stayed 1 night

Staff and food was good. The beds were very firm, too hard.

4

Jennifer

29 May 2025

·

Stayed 2 nights

Dated decor. No drinkable water provided. Very loud next to construction site. Tv old and remote broken. Room card keys did not work repeatedly. Loud air unit that would kick off and on so hard to sleep.

10

Consuelo

21 Dec 2025

·

Stayed 1 night

The king bed/pillows were sparking clean and comfortable for a good night’s sleep.

4

Rod

21 Feb 2023

·

Stayed 1 night

We HATED the shower!! The water pressure is non existent! They think there saving water, but NO! Instead of around an 8 minute shower, we’re taking at least a 20 minute shower! Would not stay again just based on this!

8

Klaas

2 May 2024

·

Stayed 1 night

pillows were too soft and the ac didnt keep temperatures consistant.

8

Steven

15 Aug 2025

·

Stayed 1 night

The place was nice. The room was clean. Only thing I would change is the bed was not as comfortable and hard.. The pillows were terrible. The breakfast was OK. The waffles was the best.Part.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and accommodating, with smooth check-in for many. However, there are occasional issues such as long waits, key programming errors, room assignment mistakes, and unprofessional interactions.

Related guest reviews

10

Debbie

1 Mar 2025

·

Stayed 1 night

We arrived early and the two ladies at the desk were very friendly and accommodating. Our room wasn’t ready yet so they upgraded us, I thought that was very nice and not necessary, but appreciated as we were tried from our drive in!

2

Ray

17 Dec 2024

·

Stayed 2 nights

Me and my wife reserved a room two weeks in advance, and we were notified. The room was available and waiting for our arrival. When getting there we checked in went upstairs, went into the room and found another person was already in that room. We were then moved down to another floor, which was unfortunate, but I did not like the confusion in a mistake of a corporation so big.

10

Nishanjan

21 Jun 2025

·

Stayed 1 night

The staff were really pleasant and helpful.

8

Matt

11 Dec 2025

·

Stayed 1 night

yes to all. The young man who was working the desk at check in and check out time was very helpful with excellent people skills.

10

gina

24 Mar 2025

·

Stayed 1 night

Every employee was polite and very helpful with everything we needed.

8

Julia

28 Oct 2025

·

Stayed 1 night

Front desk staff was not available/at the desk for 15+ minutes when I arrived. I couldn’t find anyone. Extra pillows were not in the room. I had to go down to the front desk to obtain them. Coffee maker in the room didn’t work. Shower head not very strong. Unfavorable people lingering in the parking lot. Nice front desk staff in the morning upon departure. Great service and staff in breakfast area. Breakfast area was spotless!! Food was great, fresh and wide variety.

10

Max

23 Jun 2025

·

Stayed 1 night

The check in process was quick and efficient. Friendly staff and helpful, I would book again.

2

Elizabeth

8 Feb 2023

·

Stayed 1 night

The guy checking us in was extremely unprofessional. There was an issue with check in and he was cussing and was frustrated because he claimed he could not find my name. Waited about 15 minutes to finally get checked in! It was horrible!

10

myra

25 May 2024

·

Stayed 2 nights

This was a great stay. I have to give a big shout out to Carrie at the front desk. We arrived at 1 PM drove in from Vegas a 7 hour drive with kids and a dog was a lot. I had originally selected a first floor room to make it easier to take my dog out. Carrie informed me the room was not ready but she can set us up in a second floor room close to the elevator for my dog. It was very kind of her. Our room was comfortable and clean. This place was great it is hard to find affordable pet friendly hotels anywhere that are clean and quiet. We checked out 2 days later and realized we forgot my husbands work clothes in the closet shortly after we hit the road. I was able to text Carrie and let her know she was so accommodating and had the clothes at the desk when I arrived. Thank you for being so accommodating and kind during our stay! And a big thank you for the clean quiet room that allowed my puppy!

10

alejandra

7 Aug 2025

·

Stayed 1 night

I loved the convenience of having food available near by I didn’t like the pillows they where uncomfortable but staff was great including Aldo who checked us in!

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Location

Convenient right off Highway 99 with nearby shopping and food. Trade-offs include frequent train and freeway noise and ongoing area construction that complicates access.

Related guest reviews

8

Cecilia

4 Mar 2025

·

Stayed 1 night

The hotel was fine. There was construction doing on the roads around the hotel to getting in and out of the parking lot was hard.

6

Mike

22 Feb 2023

·

Stayed 1 night

I like that it is close to a large shopping mall. I don't like that it is next to a railway, and it is quite noise especially at night.

8

Jon

26 Sept 2025

·

Stayed 1 night

Clean and nice. Good breakfast. Right next to lots of shopping and restaurants.

8

Jorge

29 Aug 2025

·

Stayed 1 night

Easy accesss from highway.

10

Robert

26 Sept 2025

·

Stayed 1 night

Convenient location with access to food, gas and essentials.

10

Danny

11 Oct 2023

·

Stayed 2 nights

Convenient location

8

Erlita

13 Jan 2025

·

Stayed 1 night

Trains ran all night. The area is fine and felt relatively safe. Conveniently located by freeway and shopping area.

8

Gina

16 Sept 2025

·

Stayed 1 night

A bulldozer started work at 3:30 am, lots of construction around hotel. Easy access on/off freeway. Overall a good hotel for a day stay over.

2

Mark

29 Nov 2025

·

Stayed 2 nights

Terrible location. Super loud between freeway and train tracks - so both sides of the is hotel are noisy. Hotel was very cold inside so you had to wear a coat and the the internal room thermostats functioned poorly. We couldn't get warm here. It was like camping. Then the shower made this horrible whiny noise. Overall, I would never ever after here again.

6

Kevin

22 Dec 2024

·

Stayed 1 night

Fantastic place, I'd recommend a stay there as soon as construction on the road in the back is complete. It was virtually impossible at night to find the entrance through a maze of cones with no lights and it seemed we were driving into oncoming traffic. Unfortunate because the place is really nice.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is widely appreciated and often described as good with waffle options. Several reviews note lukewarm items or limited variety, making the experience inconsistent.

Related guest reviews

10

Jerson

1 May 2025

·

Stayed 2 nights

Breakfast was great. Stores are walkable and convenient.

10

Kim

13 Jan 2024

·

Stayed 3 nights

Hot buffet breakfast and easy parking

10

Gordon

9 Dec 2025

·

Stayed 1 night

The room was perfect. The heater/heat exchanger had the room warm in 5 minutes and kept that way. The (included) breakfast was the best we have seen.

8

Harvey

12 Jan 2024

·

Stayed 3 nights

The hotel is nice, but the complimentary breakfast was not good. We spent 3 nights, and we arrived for breakfast at 9:45 am and the only thing left were Luke warm turkey breakfast sausages. The second day the eggs and bacon were Luke warm. The third day the kielbasa sausage and western omelets were also Luke warm. The food was tasty but was not kept warm

10

Blake

30 Dec 2025

·

Stayed 2 nights

Clean and good breakfast!

10

B

11 Aug 2024

·

Stayed 1 night

Right off the freeway was a huge plus since we were just driving through town. Bed was clean and pretty comfortable. Shower had supplies so I didn't need to unpack my own. Breakfast had make-your-own waffles which family loved, hot oatmeal, small hot food and cold food bars, as well as grab & go items. All very convenient to start our day without addit stops. Our room had a microwave and mini fridge. Staff was friendly. I didn't like the area and there was construction all around with detours, but again I'm sure that was temporary, and I wasn't staying in town, and it was right off freeway so might not be an issue for many. For those staying, it was a pretty close drive to a big target shopping enter and a couple miles away from an In-n-Out & Mc Donald's that are open late. We would stay again if we had to go back to this city.

8

Christopher

31 Dec 2025

·

Stayed 1 night

Good breakfast.

2

Michael

10 Dec 2023

·

Stayed 1 night

Trains were loud Bed was hard Breakfast was not hot and the fruit smelled stale.

10

Alfred

15 Nov 2024

·

Stayed 1 night

Great rooms for price! Easy access to freeway and close to plenty of stores and restaurants. The dining room was very clean and breakfast was also delicious with plenty of options including coffee.

10

junior

14 Jul 2024

·

Stayed 1 night

really good breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$110
February	US$121
March	US$122
April	US$132
May	US$163
June	US$124
July	US$127
August	US$124
September	US$132
October	US$142
November	US$127
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $143	17 $151	18 $134	19 $151
20 $113	21 $132	22 $124	23 $141	24 $141	25 $132	26 $150
27 $106	28 $132	29 $151	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $141	2 $157	3 $175
4 $125	5 $143	6 $152	7 $153	8 $220	9	10 $162
11 $125	12 $142	13 $156	14 $191	15 $219	16 $221	17 $220
18 $120	19 $135	20 $147	21 $146	22 $141	23 $135	24 $156
25 $128	26 $136	27 $154	28 $148	29 $136	30 $149	31 $148

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Two Queens

King Bed

Room, 2 Queen Beds, Accessible

King Studio Suite

Studio, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Fresno-Northwest

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Prices for upcoming dates