Name: Staybridge Suites Bismarck by IHG
Address: 2801 Gateway Avenue, Bismarck, North Dakota, United States of America, Bismarck, North Dakota, US
Price range: $139–$277 per night
Rating: 9.05

What guests think

Guests at Staybridge Suites Bismarck by IHG often praise the remodeled, spacious suites with kitchenettes, comfortable beds, and a standout complimentary breakfast, plus an evening social, while many also highlight friendly, efficient staff and generally clean public areas.

Several reviews, however, report inconsistent room cleanliness and maintenance issues such as malfunctioning equipment, weak water pressure, faulty thermostats or outlets, and occasional pool chemical or temperature problems. The location feels quiet and somewhat away from busy roads, with a dog park nearby, though walkable dining can be limited. Some guests experienced service shortcomings including reservation mishaps, promised credits not posted, or uneven front desk attitude. Expect roomy, well-equipped suites and strong breakfasts, with some variability in cleanliness and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Courtyard with grills and fireplaces and the pool with hot tub are popular, and overall facilities are kept clean, but guests noted issues like a broken fitness machine, very hot pool area, strong pool chemicals, faulty fire‑pit igniter, and sticky door readers.

Related guest reviews

10

Pamela

Jun 21, 2023

·

Stayed 1 night

Great hotel with nice efficient staff. Facility was clean and well kept.

4

Ashley

Dec 7, 2025

·

Stayed 1 night

Arrived and our room was unfortunately dirty. Sheets were clearly dirty with hairs and dirt. Got moved to a new room (which was very nice of them) but this one was not very clean. There was stuff on the counter, floor, and smelled like garlic. Pool burned our skin. Otherwise, the hotel is nice.

10

Josh

Jun 26, 2023

·

Stayed 2 nights

Very nice center setup with grills and fireplaces to relax and breakfast was very nice with lots of variety and different both days. Thanks

10

Barbara

May 29, 2025

·

Stayed 5 nights

The staff and facility were excellent!

10

Patricia J

Jul 3, 2025

·

Stayed 2 nights

Very relaxing courtyard and pool with hot tub. Room was very comfortable and clean with small kitchen. Bed was very comfortable. Breakfast was phenomenal with many choices. They even offered s social hour st 5:30 pm snd that was good as well.

6

Melissa

Jul 10, 2023

·

Stayed 2 nights

Had a very nice courtyard with a waterfall and fire pit, but the igniter did not work for the fire pit so my husband had to use a lighter to light it. Not very safe. Also the door card readers on the outside doors of the building did not work well at all and we had to knock on the doors to be let in. Employees were all nice.

10

Sarah

Jul 7, 2025

·

Stayed 3 nights

Our first room had some problems with the AC. They offered to switch us right away and made the process super easy. We loved our stay. The food options were great. Our only negative is that the pool area was extremely hot. Overall an amazing stay!

10

Michelle

May 30, 2023

·

Stayed 4 nights

Lots to love about this spot. My favorite was the kitchenette, with a near-full-size fridge and two countertop electric burners. The shower had good pressure and heat, the courtyard was a lovely space to hang with folks, and breakfast was tasty. I’ll definitely stay here again the next time I’m in Bismarck.

8

Stacey

Nov 30, 2025

·

Stayed 3 nights

The hotel was o.k., overrall, however, after checking in, we realized that our room had not been properly cleaned, (coffee grounds in the coffee pot, crumbs, dirt, and hair on the floor, etc). We also found that the cross trainer in the fitness center didn't work- told the front desk about these things, and they said they'd credit our account, but we don't see a credit applied.

10

Charity

Aug 2, 2024

·

Stayed 1 night

Property was clean, rooms were clean and hot tub was good. Overall facility and breakfast were also good.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, but multiple reviews reported poorly cleaned rooms (hair, crumbs, odors, and missed items) and occasional strong smoke smells.

Related guest reviews

10

Kelly

Jun 29, 2025

·

Stayed 1 night

very clean

4

Ashley

Dec 7, 2025

·

Stayed 1 night

Arrived and our room was unfortunately dirty. Sheets were clearly dirty with hairs and dirt. Got moved to a new room (which was very nice of them) but this one was not very clean. There was stuff on the counter, floor, and smelled like garlic. Pool burned our skin. Otherwise, the hotel is nice.

6

Marcia

Jul 21, 2023

·

Stayed 2 nights

The grounds and exterior of this property are very nice and we enjoyed sitting outside on the patio near the water feature. The dining area and pool were clean too. However, the room itself was NOT. The bathroom floor felt sticky(!?), there was a previous guest's sock under the couch and a pair of underwear on the floor behind the curtains. Also, the previously-used bedding on the pull-out couch was still on the mattress and we had to request fresh bedding. The room overall was tired and dreary and the age of the hotel was apparent in the room. Front desk clerk appeared quite disinterested in checking us in, but the clerk who was there during our stay and when we checked out was much friendlier. Breakfast was adequate: coffee was hot, yogurt station was pretty good, kids and husband enjoyed the cook-your-own waffles, the made-ahead omelettes on our first morning were disappointing/inedible; the bacon/eggs/hashbrowns the second morning were better. If the public areas were as dirty as our room and the food had been much worse (we don't expect too much at 3-star hotels with "breakfast included") my rating would be much lower.

10

Thanh

Jun 6, 2025

·

Stayed 1 night

Clean and nice room !

6

Lindsay

Jun 15, 2025

·

Stayed 2 nights

We stayed at this hotel 4 months ago for the first time and had a great experience. We decided to come back and I’m not sure what happened in that time frame but … the bathroom was not cleaned, there was feces on the outside of the toilet, wall, floor and visibly stuck in the tabs that connect the toilet seat - so much so that when my husband walked into the bathroom initially, he thought one of our kids had already gone #2 because of the smell. The bathroom towels had not been restocked. There were food crumbs on the couch. Empty pop bottles in the cupboard. The room itself was spacious and we love the ability to close the bedroom door as one of our kids still naps but the lack of cleanliness made it feel so much less comfortable. When we addressed the feces with the front desk staff she seemed a bit annoyed and then told my husband she wasn’t sure that’s what it actually was. Overall disappointed in this hotel and not sure if we’ll be back again because of it.

4

Steve

Apr 24, 2023

·

Stayed 1 night

Room wasn’t clean. Hair all through the washroom. Needs to be much better.

10

Jared

Nov 2, 2025

·

Stayed 1 night

Room was clean, lobby and facilities were clean. Front desk staff at check-in and check0-out was friendly. Very good experience.

2

Melody

May 11, 2023

·

Stayed 1 night

We have stayed at other Staybridge hotels and loved it. Not this one. Our room was VERY dirty. The bathroom shower curtain was dirty, corners of the room were dirty, it looked like something had been spilled down the air conditioner and was not cleaned up, the couch had stains on it, the headboard had visible handprints all over it and was just gross! The list goes on. We were so disappointed! The rest of the hotel lobby areas, breakfast area etc seemed very well taken care of! We were really thrown off by the room. It was gross and if we hadn’t arrived so late we would have asked for a refund and stayed someplace else in the area!

10

Michael

Mar 26, 2023

·

Stayed 2 nights

Very clean hotel. Staff was very professional. Will stay here again.

8

Stacey

Nov 30, 2025

·

Stayed 3 nights

The hotel was o.k., overrall, however, after checking in, we realized that our room had not been properly cleaned, (coffee grounds in the coffee pot, crumbs, dirt, and hair on the floor, etc). We also found that the cross trainer in the fitness center didn't work- told the front desk about these things, and they said they'd credit our account, but we don't see a credit applied.

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Rooms

Suites are spacious and well equipped with kitchenettes and comfortable beds, and some two bedroom layouts are available. A few guests experienced issues like drafts, low water pressure, TV or electrical problems, and AC or thermostat faults.

Related guest reviews

10

Hilarie

May 28, 2025

·

Stayed 1 night

Loved that we had a room that had a kitchenette, dining table, seating area, and two seperate bedrooms. Hard to find this configuration! Staff very friendly and hotel beautifully remodeled.

10

Brenda

Apr 22, 2025

·

Stayed 1 night

Loved the 2 bedroom suite. Very clean and spacious. Two couples were traveling together. We thought it was a great deal until we found out that the pet fee is $75 PER PET! We feel that is quite a steep charge. It added $150 to our room rate, which now wasn't such a great deal. The morning breakfast was also very good. The only

8

Mike

Jul 20, 2025

·

Stayed 1 night

It was definitely a step up in everything to bed quality, cleanliness, features, and I might add that the breakfast was next level quality. But when it came to take a shower before we left…no water pressure…at least a minute for my lady to rinse her hair.

10

Laura

Jan 22, 2023

·

Stayed 1 night

Great stay. Very nice suite. If it had remote access to control temp, blinds, tv and food menus, it would have been as good as our suite in Vegas. It came very close though.

8

Marisa

May 29, 2025

·

Stayed 1 night

The overall experience was good. But, I wish the light switches were labeled. It took my kid messing with the switches in the living room to figure out that they turned on the bedroom lights. And I had to mess with the switches when I first entered the room to figure out the lighting. The switch also turns on the plugs so I had my phone plugged in and it was even charging because the switch was not on.

10

Nichole

May 1, 2024

·

Stayed 1 night

Well we were upgraded to a better room #333.... 3 tv's would not turn on, at all. So we were switched to another #230. Okay no problems, understanding lady at front desk, came to our aid, but couldnt get any tv to turn on.

6

Karen

Oct 31, 2024

·

Stayed 1 night

The suite was very spacious. Breakfast was good. Not all the plug ins worked in the suite. The toilet handle kept coming off, had to hold it on so it would flush.

10

michael

Oct 1, 2024

·

Stayed 3 nights

Very nice hotel. We had a separate bedroom. Plenty room and comfortable

10

Patricia J

Jul 3, 2025

·

Stayed 2 nights

Very relaxing courtyard and pool with hot tub. Room was very comfortable and clean with small kitchen. Bed was very comfortable. Breakfast was phenomenal with many choices. They even offered s social hour st 5:30 pm snd that was good as well.

8

Molly

Dec 15, 2025

·

Stayed 1 night

The room was great except for the cold. Got up in middle of the night and there was a very cold draft coming from the window.

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Service

Staff are frequently friendly, welcoming, and quick to resolve problems or offer upgrades. Some guests encountered check in issues, inconsistent front desk attitude, or promised credits not applied.

Related guest reviews

10

Molly

Aug 24, 2025

·

Stayed 2 nights

I liked that when I got to the hotel, the staff made me feel like they were waiting for my arrival. Very welcoming.

6

Marcia

Jul 21, 2023

·

Stayed 2 nights

The grounds and exterior of this property are very nice and we enjoyed sitting outside on the patio near the water feature. The dining area and pool were clean too. However, the room itself was NOT. The bathroom floor felt sticky(!?), there was a previous guest's sock under the couch and a pair of underwear on the floor behind the curtains. Also, the previously-used bedding on the pull-out couch was still on the mattress and we had to request fresh bedding. The room overall was tired and dreary and the age of the hotel was apparent in the room. Front desk clerk appeared quite disinterested in checking us in, but the clerk who was there during our stay and when we checked out was much friendlier. Breakfast was adequate: coffee was hot, yogurt station was pretty good, kids and husband enjoyed the cook-your-own waffles, the made-ahead omelettes on our first morning were disappointing/inedible; the bacon/eggs/hashbrowns the second morning were better. If the public areas were as dirty as our room and the food had been much worse (we don't expect too much at 3-star hotels with "breakfast included") my rating would be much lower.

10

Ben

Oct 26, 2024

·

Stayed 4 nights

We stayed here on vacation. We liked that each morning they had a different breakfast option. I would say they have one of the best breakfasts I have encountered. Most of the staff were friendly, sometimes the front desk weren’t as friendly as the other but overall it was a good experience. We would definitely stay again.

10

Ryan

Sep 9, 2025

·

Stayed 1 night

Staff was extraordinarily polite and received a room upgrade. New favorite hotel in Bismarck!

6

Lindsay

Jun 15, 2025

·

Stayed 2 nights

We stayed at this hotel 4 months ago for the first time and had a great experience. We decided to come back and I’m not sure what happened in that time frame but … the bathroom was not cleaned, there was feces on the outside of the toilet, wall, floor and visibly stuck in the tabs that connect the toilet seat - so much so that when my husband walked into the bathroom initially, he thought one of our kids had already gone #2 because of the smell. The bathroom towels had not been restocked. There were food crumbs on the couch. Empty pop bottles in the cupboard. The room itself was spacious and we love the ability to close the bedroom door as one of our kids still naps but the lack of cleanliness made it feel so much less comfortable. When we addressed the feces with the front desk staff she seemed a bit annoyed and then told my husband she wasn’t sure that’s what it actually was. Overall disappointed in this hotel and not sure if we’ll be back again because of it.

10

Michael

Jun 30, 2023

·

The staff was incredible.

10

Jared

Nov 2, 2025

·

Stayed 1 night

Room was clean, lobby and facilities were clean. Front desk staff at check-in and check0-out was friendly. Very good experience.

10

Sarah

Jul 7, 2025

·

Stayed 3 nights

Our first room had some problems with the AC. They offered to switch us right away and made the process super easy. We loved our stay. The food options were great. Our only negative is that the pool area was extremely hot. Overall an amazing stay!

2

Kara

Mar 20, 2023

·

My guest went to check in and there was no room for her. There was also no other room available anywhere.

8

Stacey

Nov 30, 2025

·

Stayed 3 nights

The hotel was o.k., overrall, however, after checking in, we realized that our room had not been properly cleaned, (coffee grounds in the coffee pot, crumbs, dirt, and hair on the floor, etc). We also found that the cross trainer in the fitness center didn't work- told the front desk about these things, and they said they'd credit our account, but we don't see a credit applied.

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AI-generated summary based on recent guest reviews

Location

Generally a quiet setting away from busy roads and across from a dog park, but walkable dining options appear limited; shopping and restaurants are a short drive.

Related guest reviews

10

Ross

Apr 18, 2025

·

Stayed 1 night

Right across the street from the dog park! We stayed for our dogs birthday and had a wonderful time.

10

Philip

Apr 14, 2023

·

Stayed 2 nights

I like that’s it’s not close to the main roads with lots of road noise. It’s also only minutes from shopping and has many places to chose from to eat at that are close.

10

Denise

Sep 17, 2024

·

Stayed 2 nights

Great property and location.

10

Carolyn

Nov 18, 2024

·

Stayed 4 nights

Not much walkable for food options

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AI-generated summary based on recent guest reviews

Dining

Breakfast is repeatedly praised for quality and variety, and an evening social or happy hour is a well liked bonus. A few guests noted occasional inconsistencies on specific items.

Related guest reviews

10

Amy

Nov 20, 2023

·

Stayed 2 nights

The breakfast was amazing! Beds and bedding were so comfortable!! Would stay here again.

10

Josh

Jun 26, 2023

·

Stayed 2 nights

Very nice center setup with grills and fireplaces to relax and breakfast was very nice with lots of variety and different both days. Thanks

6

Marcia

Jul 21, 2023

·

Stayed 2 nights

The grounds and exterior of this property are very nice and we enjoyed sitting outside on the patio near the water feature. The dining area and pool were clean too. However, the room itself was NOT. The bathroom floor felt sticky(!?), there was a previous guest's sock under the couch and a pair of underwear on the floor behind the curtains. Also, the previously-used bedding on the pull-out couch was still on the mattress and we had to request fresh bedding. The room overall was tired and dreary and the age of the hotel was apparent in the room. Front desk clerk appeared quite disinterested in checking us in, but the clerk who was there during our stay and when we checked out was much friendlier. Breakfast was adequate: coffee was hot, yogurt station was pretty good, kids and husband enjoyed the cook-your-own waffles, the made-ahead omelettes on our first morning were disappointing/inedible; the bacon/eggs/hashbrowns the second morning were better. If the public areas were as dirty as our room and the food had been much worse (we don't expect too much at 3-star hotels with "breakfast included") my rating would be much lower.

8

Mike

Jul 20, 2025

·

Stayed 1 night

It was definitely a step up in everything to bed quality, cleanliness, features, and I might add that the breakfast was next level quality. But when it came to take a shower before we left…no water pressure…at least a minute for my lady to rinse her hair.

10

Ben

Oct 26, 2024

·

Stayed 4 nights

We stayed here on vacation. We liked that each morning they had a different breakfast option. I would say they have one of the best breakfasts I have encountered. Most of the staff were friendly, sometimes the front desk weren’t as friendly as the other but overall it was a good experience. We would definitely stay again.

10

Richard

Aug 17, 2025

·

Stayed 1 night

Our stay was great. The happy hour was an awesome surprise.

10

Patricia J

Jul 3, 2025

·

Stayed 2 nights

Very relaxing courtyard and pool with hot tub. Room was very comfortable and clean with small kitchen. Bed was very comfortable. Breakfast was phenomenal with many choices. They even offered s social hour st 5:30 pm snd that was good as well.

10

Teagan

Jun 28, 2023

·

gorgeous and clean rooms! awesome and friendly staff, the best continental breakfast we’ve ever had!

10

Madeline

Sep 6, 2024

·

Stayed 2 nights

Wonderful clean rooms, and awesome complimentary breakfast. Will stay again.

10

Charity

Aug 2, 2024

·

Stayed 1 night

Property was clean, rooms were clean and hot tub was good. Overall facility and breakfast were also good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$155
February	$137
March	$163
April	$164
May	$179
June	$190
July	$202
August	$197
September	$220
October	$196
November	$185
December	$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $224	18 $223	19 $224
20 $139	21 $196	22 $277	23 $277	24 $221	25 $220	26 $220
27 $155	28 $196	29 $196	30 $196

Su	Mo	Tu	We	Th	Fr	Sa
				1 $188	2 $197	3 $205
4 $147	5 $220	6 $221	7 $220	8 $220	9 $188	10 $192
11 $155	12 $205	13 $205	14 $188	15 $181	16 $194	17 $186
18 $141	19 $159	20 $208	21 $188	22 $188	23 $188	24 $194
25 $141	26 $188	27 $206	28 $188	29 $172	30 $190	31 $192

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Monthly average prices

About this property

Location

Room options

Studio Suite, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

Studio Suite, 1 Queen Bed, Kitchen (Walk in Closet)

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Suite, 2 Bedrooms, Kitchen

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Bismarck by IHG

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Prices for upcoming dates