Name: The Grand Hotel
Address: 1 Chase Hill Road, Kennebunk, Maine, United States of America, Kennebunk, Maine, US
Price range: US$306–US$763 per night
Rating: 7.5

What guests think

Across recent reviews of The Grand Hotel, travellers praise the unbeatable downtown location and generally clean, comfortable rooms, while noting that many rooms run small and the included breakfast is simple, more continental than hot or varied.

Staff are frequently friendly, but after-hours coverage is limited and some guests experienced self check-in or delays. Parking is convenient, though several amenities like the pool are available only at sister properties. A downstairs sushi restaurant earns compliments yet some report lingering food smells, and a few rooms pick up street or music noise. Expect a central, walkable boutique stay with simple perks and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is convenient. Several amenities, including the pool, are at sister properties; restaurant operations can limit use of the front porch, and occasional food smells reach common areas.

Related guest reviews

10

Ronald

23 Aug 2025

·

Stayed 2 nights

Fantastic location. Plenty of parking. Sister hotels and kayaking connection are a nice touch.

6

Kenneth

16 Sept 2024

·

Stayed 2 nights

There was no one at the desk around the clock. It felt like a third party was running the hotel. I am not sure what I would have done if something happened during the night. The room was very small. The common outdoor balcony was not very clean.

10

SUSAN

14 Jul 2025

·

Stayed 2 nights

I liked that at night the only way to get into the hotel was with a swipe card, nobody works at the front desk during those night hours so I felt safe. Parking was great and just walking in the area around to get to the restaurants and shopping was really easy.

4

KALYANI

13 Aug 2024

·

Stayed 2 nights

Spotty front desk service. Slim pickings for breakfast. Pool not on premises. Expensive for the limited offerings.

8

Cheryl

7 Oct 2025

·

Stayed 2 nights

Can’t beat this hotel for convenience in Kennebunkport! And with hard to find parking in the city, the hotel parking was great! Rooms could use a little work, staff hours could be improved, and the breakfast was good but more drink options would be good as well as a microwave. Nothing so bad that I wouldn’t go back though!

10

Amanda

7 Oct 2025

·

Stayed 2 nights

Great location and the staff was friendly but not around much. The restaurant smell was a factor late at night and early in the morning in the elevator.

10

Christy

25 Nov 2024

·

Stayed 1 night

Parking was convenient. Hotel is beautiful and located right in the middle of things. Room was very nice and staff friendly. As others have mentioned there really is no area to eat breakfast so you can sit in the gallery nearby or take it to your room. Still a very pleasant visit. I recommend the small Irish pub across the street for the live music and the brewery next door which has a small menu but excellent food.

8

Susan

12 Aug 2024

·

Stayed 3 nights

The hotel is small and fits right into the neighborhood with all the buildings close to the street. What this hotel might not have is offered by their sister hotels in the area.

6

James

5 Aug 2025

·

Stayed 2 nights

The only thing you are getting at this property is location and convenience to Kennebunkport. There is only one restaurant in the building and it is sushi. It appears also the restaurant has control of the beautiful front porch as they put police tape across the stairs when they are closed and take in the cushions so no one can use it. Breakfast is nothing more than continental style and no restaurant is available on premises for breakfast. The room was quite small with a single vanity, nothing special. After hours (5 pm) no one on the staff is available as they count on another hotel in their chain to attend to matters. If you check in late, you need to text a number to get a code to open up an outside box to get your key. All services, smores, pool, etc.. ARE NOT on property. They are at a different location; i.e. other hotel for use. If you don't mind this inconvenience, I guess this is the hotel for you but there really is nothing GRAND about it.

8

Dr Joseph

17 Aug 2025

·

Stayed 2 nights

Qualms - A bit dirty in public spaces . Nice young lady at desk . Roomgood . Location great

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews largely describe the hotel and rooms as clean or spotless. A few note minor issues in public areas and occasional maintenance marks like water stains or an unclean shared balcony.

Related guest reviews

6

Kenneth

16 Sept 2024

·

Stayed 2 nights

There was no one at the desk around the clock. It felt like a third party was running the hotel. I am not sure what I would have done if something happened during the night. The room was very small. The common outdoor balcony was not very clean.

10

Jennifer

2 Jul 2025

·

Stayed 2 nights

Clean and quiet. Always love a room with a Keurig Machine. Didn’t get a chance to try the restaurant but Provisions across the street is a must for their breakfast sandwiches.

10

Christopher

28 Aug 2025

·

Stayed 2 nights

Downtown location cant be beat Clean and quiet Will stay again

10

Karen

29 May 2024

·

Stayed 2 nights

SPOTLESS! Only complaint was checking in. No one was at the desk and we were told to walk to the Kennebunkport Inn. It was difficult to get a number. It took me 30 minutes to straighten out. Annoying but not a big deal!

8

Dr Joseph

17 Aug 2025

·

Stayed 2 nights

Qualms - A bit dirty in public spaces . Nice young lady at desk . Roomgood . Location great

10

Donald

22 Aug 2024

·

Stayed 6 nights

Convenient to shopping and restaurants. Well maintained property

10

Daniel

27 Jun 2024

·

Stayed 2 nights

Really nice boutique hotel. Rooms and everywhere is clean, staff was great (when they were there), breakfast was terrific for continental. Great location! Rooms a bit small.

10

Mitchell

28 Jun 2023

·

Stayed 2 nights

Great location with a wonderful, friendly staff. Rooms were spacious and clean

6

Stephen

22 Jun 2024

·

Stayed 1 night

Highlights were view from the balcony and heated floors in the bathroom. Room was a bit dated and large water stains on ceiling and wall under air conditioner, but no cleaning issues.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable but often small, with some offering balconies or nice decor and features like heated bathroom floors and good showers. Occasional issues include temperature control or door locks and some noise from nearby live music.

Related guest reviews

8

Karen

5 Nov 2025

·

Stayed 1 night

Great location and staff very friendly. Rooms are somewhat tight but nicely appointed. Shower was great! Breakfast was okay

6

mark

25 Jun 2023

·

Stayed 2 nights

Our bedroom was tiny. Pictures showed larger accommodations. Other larger rooms available at same price but we were given small room. Won’t stay here next time we come back Front desk person was not friendly The hallway on our level had an ice refrigerator that appeared to be there temporarily but was in use. Bad

10

Tracy

12 Sept 2025

·

Stayed 2 nights

I loved the deck off the room, to people watch, listen to live music across the street (stopped at 9pm), and read a book in the sunshine.

10

Lane

25 Jul 2024

·

Stayed 2 nights

Great Balcony room w fantastic Irish corner bar across street.

6

Robert

26 Aug 2023

·

Stayed 2 nights

Small room, one nite stand and only 1 chair to sit on

6

James

5 Aug 2025

·

Stayed 2 nights

The only thing you are getting at this property is location and convenience to Kennebunkport. There is only one restaurant in the building and it is sushi. It appears also the restaurant has control of the beautiful front porch as they put police tape across the stairs when they are closed and take in the cushions so no one can use it. Breakfast is nothing more than continental style and no restaurant is available on premises for breakfast. The room was quite small with a single vanity, nothing special. After hours (5 pm) no one on the staff is available as they count on another hotel in their chain to attend to matters. If you check in late, you need to text a number to get a code to open up an outside box to get your key. All services, smores, pool, etc.. ARE NOT on property. They are at a different location; i.e. other hotel for use. If you don't mind this inconvenience, I guess this is the hotel for you but there really is nothing GRAND about it.

10

Daniel

27 Jun 2024

·

Stayed 2 nights

Really nice boutique hotel. Rooms and everywhere is clean, staff was great (when they were there), breakfast was terrific for continental. Great location! Rooms a bit small.

4

Shawn

28 Nov 2023

·

Stayed 1 night

There was no hotel staff onsite which was not communicated until check in. The room was 83 degrees and we could not regulate the heat properly. Again, no on-site staff, Door to balcony did not lock, not ok. Business across the street has live music every weekend until 10p. Not notified at anytime. Unacceptable.

10

Mitchell

28 Jun 2023

·

Stayed 2 nights

Great location with a wonderful, friendly staff. Rooms were spacious and clean

6

Stephen

22 Jun 2024

·

Stayed 1 night

Highlights were view from the balcony and heated floors in the bathroom. Room was a bit dated and large water stains on ceiling and wall under air conditioner, but no cleaning issues.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful, but front desk coverage is limited, especially after hours. Several guests reported self check-in and occasional check-in frustrations or unresponsiveness.

Related guest reviews

10

Karen

19 Dec 2025

·

Stayed 1 night

Greeted by a lovely young girl at reception, very welcoming. Nice, well equipped and comfy room. A very nice stay.

10

Jackie

12 Oct 2024

·

Stayed 2 nights

Very much enjoyed staying at this property. The one thing about this is they don't have front desk staff at night. We checked in after hours, but it was easy enough. Nice rooms, comfy beds, right in the middle of town. Would stay again for sure. Complitmentary breakfast was delicious, just need a microwave. Will be back

8

Karen

5 Nov 2025

·

Stayed 1 night

Great location and staff very friendly. Rooms are somewhat tight but nicely appointed. Shower was great! Breakfast was okay

8

Katherine

24 Jun 2023

·

Stayed 1 night

Excellent location. Quiet room. The digital key did not automatically download when the room was ready. It would have been nice to have access to the room earlier to freshen up after a long drive, but not the end of the world.

8

Cheryl

7 Oct 2025

·

Stayed 2 nights

Can’t beat this hotel for convenience in Kennebunkport! And with hard to find parking in the city, the hotel parking was great! Rooms could use a little work, staff hours could be improved, and the breakfast was good but more drink options would be good as well as a microwave. Nothing so bad that I wouldn’t go back though!

10

Amanda

7 Oct 2025

·

Stayed 2 nights

Great location and the staff was friendly but not around much. The restaurant smell was a factor late at night and early in the morning in the elevator.

10

Phillip

7 Oct 2025

·

Stayed 1 night

Beautiful and relaxing. Staff was very helpful.

10

Karen

29 May 2024

·

Stayed 2 nights

SPOTLESS! Only complaint was checking in. No one was at the desk and we were told to walk to the Kennebunkport Inn. It was difficult to get a number. It took me 30 minutes to straighten out. Annoying but not a big deal!

6

James

5 Aug 2025

·

Stayed 2 nights

The only thing you are getting at this property is location and convenience to Kennebunkport. There is only one restaurant in the building and it is sushi. It appears also the restaurant has control of the beautiful front porch as they put police tape across the stairs when they are closed and take in the cushions so no one can use it. Breakfast is nothing more than continental style and no restaurant is available on premises for breakfast. The room was quite small with a single vanity, nothing special. After hours (5 pm) no one on the staff is available as they count on another hotel in their chain to attend to matters. If you check in late, you need to text a number to get a code to open up an outside box to get your key. All services, smores, pool, etc.. ARE NOT on property. They are at a different location; i.e. other hotel for use. If you don't mind this inconvenience, I guess this is the hotel for you but there really is nothing GRAND about it.

4

Shawn

28 Nov 2023

·

Stayed 1 night

There was no hotel staff onsite which was not communicated until check in. The room was 83 degrees and we could not regulate the heat properly. Again, no on-site staff, Door to balcony did not lock, not ok. Business across the street has live music every weekend until 10p. Not notified at anytime. Unacceptable.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent central location in Kennebunkport, steps from shops, restaurants, and attractions, with easy walking. Some rooms can pick up street or bar music noise at night.

Related guest reviews

10

Ronald

23 Aug 2025

·

Stayed 2 nights

Fantastic location. Plenty of parking. Sister hotels and kayaking connection are a nice touch.

10

Amy

30 Jun 2025

·

Stayed 6 nights

This beautiful property sits in the heart of Kennebunk/Kennebunkport. We loved being able to step outside the doors and walk to local shops and restaurants. Our room was lovely and we thoroughly enjoyed our stay.

8

Karen

5 Nov 2025

·

Stayed 1 night

Great location and staff very friendly. Rooms are somewhat tight but nicely appointed. Shower was great! Breakfast was okay

10

SUSAN

14 Jul 2025

·

Stayed 2 nights

I liked that at night the only way to get into the hotel was with a swipe card, nobody works at the front desk during those night hours so I felt safe. Parking was great and just walking in the area around to get to the restaurants and shopping was really easy.

10

Christopher

28 Aug 2025

·

Stayed 2 nights

Downtown location cant be beat Clean and quiet Will stay again

8

Cheryl

7 Oct 2025

·

Stayed 2 nights

Can’t beat this hotel for convenience in Kennebunkport! And with hard to find parking in the city, the hotel parking was great! Rooms could use a little work, staff hours could be improved, and the breakfast was good but more drink options would be good as well as a microwave. Nothing so bad that I wouldn’t go back though!

10

Amanda

7 Oct 2025

·

Stayed 2 nights

Great location and the staff was friendly but not around much. The restaurant smell was a factor late at night and early in the morning in the elevator.

10

courtney

10 Sept 2025

·

Stayed 3 nights

Super cute and get for walking everywhere

8

Clyde

13 Sept 2025

·

Stayed 4 nights

It shows Breakfast on your site, but what I paid for 4 nights it should have been a hot breakfast. I know space was limited, it would be nice to have a microwave in the room. Water pressure was not the greatest. Overall it was very nice and convenient to shopping and restaurants.

10

Robin

4 Aug 2024

·

Stayed 1 night

Perfect location in Kennebunkport! Amazing room, fabulously decorated. Steps from shopping and restaurants.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is continental and fairly limited, described as okay to good, with no dedicated breakfast restaurant or seating area. On-site sushi gets positive comments but a few guests mentioned lingering fish odors.

Related guest reviews

8

Dan

20 Oct 2023

·

Stayed 2 nights

The location is great. The room was pretty nice. We never saw anyone at the lobby for check in or out. The restaurant downstairs smelled like old fish…… Clean but tiny room.

8

Karen

5 Nov 2025

·

Stayed 1 night

Great location and staff very friendly. Rooms are somewhat tight but nicely appointed. Shower was great! Breakfast was okay

10

Jennifer

2 Jul 2025

·

Stayed 2 nights

Clean and quiet. Always love a room with a Keurig Machine. Didn’t get a chance to try the restaurant but Provisions across the street is a must for their breakfast sandwiches.

8

Cheryl

7 Oct 2025

·

Stayed 2 nights

Can’t beat this hotel for convenience in Kennebunkport! And with hard to find parking in the city, the hotel parking was great! Rooms could use a little work, staff hours could be improved, and the breakfast was good but more drink options would be good as well as a microwave. Nothing so bad that I wouldn’t go back though!

10

Amanda

7 Oct 2025

·

Stayed 2 nights

Great location and the staff was friendly but not around much. The restaurant smell was a factor late at night and early in the morning in the elevator.

10

Christy

25 Nov 2024

·

Stayed 1 night

Parking was convenient. Hotel is beautiful and located right in the middle of things. Room was very nice and staff friendly. As others have mentioned there really is no area to eat breakfast so you can sit in the gallery nearby or take it to your room. Still a very pleasant visit. I recommend the small Irish pub across the street for the live music and the brewery next door which has a small menu but excellent food.

6

James

5 Aug 2025

·

Stayed 2 nights

The only thing you are getting at this property is location and convenience to Kennebunkport. There is only one restaurant in the building and it is sushi. It appears also the restaurant has control of the beautiful front porch as they put police tape across the stairs when they are closed and take in the cushions so no one can use it. Breakfast is nothing more than continental style and no restaurant is available on premises for breakfast. The room was quite small with a single vanity, nothing special. After hours (5 pm) no one on the staff is available as they count on another hotel in their chain to attend to matters. If you check in late, you need to text a number to get a code to open up an outside box to get your key. All services, smores, pool, etc.. ARE NOT on property. They are at a different location; i.e. other hotel for use. If you don't mind this inconvenience, I guess this is the hotel for you but there really is nothing GRAND about it.

8

Clyde

13 Sept 2025

·

Stayed 4 nights

It shows Breakfast on your site, but what I paid for 4 nights it should have been a hot breakfast. I know space was limited, it would be nice to have a microwave in the room. Water pressure was not the greatest. Overall it was very nice and convenient to shopping and restaurants.

10

Daniel

27 Jun 2024

·

Stayed 2 nights

Really nice boutique hotel. Rooms and everywhere is clean, staff was great (when they were there), breakfast was terrific for continental. Great location! Rooms a bit small.

8

Maria

15 Aug 2025

·

Stayed 3 nights

Great restaurant, great location!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $413	21 $413	22 $422	23 $422	24 $422	25	26 $763
27 $564	28 $413	29 $413	30 $413

Su	Mo	Tu	We	Th	Fr	Sa
				1 $413	2	3
4 $424	5 $586	6 $751	7 $412	8 $507	9 $719	10
11 $511	12 $511	13 $380	14 $380	15	16	17 $558
18 $380	19 $381	20 $417	21 $404	22 $412	23 $531	24 $554
25 $349	26 $326	27 $330	28 $306	29 $318	30 $443	31 $524

The Grand Hotel

About this property

Location

Room options

Room, 1 King Bed (Cozy)

Classic Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed, Balcony

Guest reviews of The Grand Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about The Grand Hotel

Prices for upcoming dates