Gorgeous Penthouse across from Beach with Ocean Views!

We were quite surprised for the cost of this VRBO that it wasn't better maintained. I think the host should provide the staff with a checklist of items to either be replaced or added. The kitchen ware - glasses were broken and only two wine glasses and 3 drinking glasses and the frying pans and other kitchen ware needs to be replaced. water dispenser was broken, repaired once but then leaked again. Very limited supplies, no extra garbage bags, paper towel, toilet paper, 2 tabs only of dishwasher soap. Manuel, the property manager was excellent in responding to our requests and came with some supplies as per our request. We also noted to him that the master bedroom upstairs door was broken when we arrived and we were unable to close our door, we spoke to Manuel right away as we didn't want to be held responsible for this damage. Duvert covers had holes in them, and towels need to be replaced, sheets had stains on them. Elevator broke down for two days, and guests that had mobility issues and could not climb the stairs from the penthouse suite. It is a beautiful location on the ocean, and sizes of rooms are amazing, therefore I think if it was properly maintained, it would receive a much better rating.Broken lawn chairs on the deck hidden around the corner should be removed and replaced as well. Please give your staff a check list, and address the issues described above.

The location is absolutely wonderful! Sunsets and sunrises spectacular. When we arrived three AC units were not working properly, one was leaking. The manager came in the next day to fix it but that ate up half our vacation day. There wasn’t any salt or pepper or garbage bags. These to me are basics that should be supplied. Also dishwasher soap not supplied. They also scheduled a real estate client tour while we were there. Very inappropriate.

So we booked this place and we were excited to go, on arrival the prop manager met us and gave us a tour and we were impressed, too bad this did not last.Once we unpacked, we went to go sit on the amazing lower patio, but 3 of the 6 chairs were ripped and unusable so we took pictures and sent themThe next issue was the A/C did not work in the upper smaller bedroom, which we reported but no one came out to fix ( we were there 15 days)The downstairs master also had a/c issues, and while it did work it continually poured water out of the unit, again reported but never even had a guy out to look at it. Required the room to be mopped up 5 times a day and the 4 beach towels they had for the 8 guests were constantly used to soak up the waterDay 2 we went to go use the over to cook as there is no BBQ on either outdoor deck, and we could not get it to work, they sent out a handyman who tried to light the gas over with a Bic lighter and told us that we would need to do that never mind that once the oven hit temp it would shut off and we needed to relight. He stated that the Iver needed to be replaced but indicated in Spanish (which I could understand) that the owner won’t spend any money as it was for sale and he was too cheap.We went into La Cruz, one day because the building shut off the water, they were aware but did not inform us, so we found out from the neighbours. While we were gone, we were given 1 hour notice that the real estate agent was showing it.out os space

We were disappointed in the condo. It needs to be updated, and it is not well maintained.

We really enjoyed our 4 days at this location. It is an incredible property: All rooms were as nice as advertised; tons of space; incredible views; terrific pool; very short walk to basic groceries and bars/restaurants. Owner/management were great to work with. Highly recommend!