Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily from 8:30 AM to noon.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 800 per pet. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of USD 120 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

How is the property located in relation to key landmarks?

The hotel is centrally located in San Miguel de Allende, just a 1-minute drive from the Church of San Miguel Arcángel and 11 minutes from La Gruta Spa. Nearby attractions include the Temple of Immaculate Conception (0.1 km) and Allende Garden (0.3 km).

What are the hotel's policies regarding children?

Guests under 18 years old are not permitted at this adults-only property.

Dos Casas Hotel & Spa

What guests think

At Dos Casas Hotel & Spa, travelers highlight a central location near the sights, attentive staff, stylish and comfortable rooms, and a well-regarded spa, while some note maintenance issues like unreliable hot water or AC, noise, and inconsistent breakfast quality.

Parking is consistently described as convenient and secure, and certain rooms feature rooftop terraces or church views. A few guests were disappointed by management responsiveness, billing errors, and policies that felt inflexible for the price. Overall, it suits travelers seeking a design-forward, walkable boutique experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the spa, and several note convenient, secure on site parking.

Related guest reviews

10

Lino

Apr 8, 2023

·

Stayed 1 night

El hotel está muy bonito, cerca de todo. El desayuno está bien, podría mejorar. Tiene su propio estacionamiento. Lo único que no estoy de acuerdo es que no me aceptaran el checkout a la 1:00 pm, sin embargo creo que es un buen hotel.

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10

Holly

Dec 1, 2024

·

Stayed 4 nights

We got the room with the rooftop deck town view (#5) and it was fabulous. Having that lovely private rooftop terraza was one of the best parts of the trip. We had our breakfast (included) brought to us there every morning. The staff was fantastic and helpful setting up activities and reservations. We got 90 min. massages from the spa. They were wonderful and reasonably priced. Highly recommend.

10

Luis

Feb 3, 2022

·

Stayed 1 night

We had a great experience at Dos Casas. It was worth the price. Staff is friendly and accommodating. We were offered a free upgrade. Room was very cozy. Comfy bed and pillows. Spa was incredible. I want to thank all the staff specially Carlos G for outstanding customer care and service. We would definitely come back again.

10

Judith

Jul 16, 2024

·

Stayed 1 night

Definitely the kind service that it has. Wonderful view of the church from the jacuzzi area that blue sky that few times I have seen before.

10

Julia

Mar 17, 2025

·

Stayed 1 night

El hitel es muy lindo, limpio. La atención de las chicas en recepción y el estacionamiento excelentes. Es muy céntrico. La parte mala es quw no tuvimos agua caliente y el aire acondicionado no bajaba de 22 grados y nos moríamos de calor.

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10

Martha

Jan 15, 2023

·

Stayed 19,371 nights

Es un lugar acogedor de casona mexicana con instalaciones de lujo. Su personal se desvive por atenderte y hacer sentir el único guesped. Cuenta con excelente spa y resturant.

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10

marcela

Oct 1, 2023

·

Stayed 2 nights

Excelente Hotel. Todo el personal muy amable, la comida deliciosa. Buena ubicación, un SPA de lujo. Volvería cada vez que voy a San Miguel. Recomendable al 100

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10

Romana

Apr 29, 2024

·

Stayed 1 night

Our favorite hotel in San Miguel de Allende, we have been coming here for years and it’s only better every time we return. I highly recommend your visit and stay, and don’t miss to try Aperi restaurant and Spa!

10

Edgar

Jul 10, 2023

·

Excelente opción en SMA, muy limpio, cómodo, amplio, además muy amable el personal y tiene estacionamiento.

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8

Lilia

Oct 26, 2024

·

Stayed 1 night

Excelente ubicación. Estacionamiento perfecto y seguro. Habitación linda, las casas muy bonitas. Limpieza excelente pero por el precio esperaría mejores amenidades de baño, toallas en mejor estado. El desayuno dejó mucho que desear.

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Cleanliness

Rooms and common areas are generally very clean, but multiple reviews report maintenance problems such as unreliable hot water and shower issues.

Related guest reviews

6

Zulma

Mar 13, 2025

·

Stayed 2 nights

The property is in an area convenient for walking, shopping, and dining. I felt very safe at all times of the day. the apartment has a full kitchen, eating area, living room, bedroom with bath shower. Average quality, but nice. There is an A/C unit in the living room for the whole apartment, which makes the bedroom hot. You can request a fan.

4

Juan Pablo

Oct 18, 2024

·

Stayed 4 nights

No sale agua caliente, me cobraron mal

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8

Ma Paz

Apr 5, 2022

·

Stayed 2 nights

El hotel muy bien localizado. Las habitaciones muy amplias y limpias. El único inconveniente es el ruido. Se escucha todo lo que pasa en el patio restaurante, en los pasillos e incluso ruido de obra.

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4

Yuji

Dec 31, 2024

·

Stayed 2 nights

Lastimosamente muy mala experiencia, la habitación todo bonito pero no funcionaba la tina (no salía agua caliente, el tapón no funciona) y aire acondicionado del cuarto tenía fallas y hacía ruido. Trataron de solucionarlo pero no pudieron, tampoco el Gerente tuvo la amabilidad de cambiarme de habitación por los inconvenientes. No valió la pena el precio que pague por el hospedaje

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10

Julia

Mar 17, 2025

·

Stayed 1 night

El hitel es muy lindo, limpio. La atención de las chicas en recepción y el estacionamiento excelentes. Es muy céntrico. La parte mala es quw no tuvimos agua caliente y el aire acondicionado no bajaba de 22 grados y nos moríamos de calor.

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8

Zequi

Feb 11, 2024

·

Stayed 2 nights

Muy buen servicio del personal. Hotel muy lindo y tranquilo Hace falta mantenimiento en regaderas, fuera de eso muy bien todo

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10

Edgar

Jul 10, 2023

·

Excelente opción en SMA, muy limpio, cómodo, amplio, además muy amable el personal y tiene estacionamiento.

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8

Lilia

Oct 26, 2024

·

Stayed 1 night

Excelente ubicación. Estacionamiento perfecto y seguro. Habitación linda, las casas muy bonitas. Limpieza excelente pero por el precio esperaría mejores amenidades de baño, toallas en mejor estado. El desayuno dejó mucho que desear.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are stylish, spacious, and comfortable, with some offering terraces or city views and good privacy. Some guests report noise from restaurant or kitchen areas and AC that struggles to cool bedrooms.

Related guest reviews

10

MARY

May 24, 2023

·

Stayed 2 nights

This hotel has the best staff of any hotel I have ever stayed at. Great rooms and amazing views of the city. Would recommend this hotel to anyone coming to San Miguel.

6

Zulma

Mar 13, 2025

·

Stayed 2 nights

The property is in an area convenient for walking, shopping, and dining. I felt very safe at all times of the day. the apartment has a full kitchen, eating area, living room, bedroom with bath shower. Average quality, but nice. There is an A/C unit in the living room for the whole apartment, which makes the bedroom hot. You can request a fan.

10

MARY

May 27, 2023

·

Stayed 2 nights

The hotel has amazing views of the city. Privacy is also great with the room we had. The staff is best of any hotel we have ever stayed at.

10

paola

Mar 13, 2023

·

Stayed 2 nights

Excelente en todo, el personal súper amable, muy buen ubicado, el cuarto súper lindo y la terraza de la habitación increíble

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10

Holly

Dec 1, 2024

·

Stayed 4 nights

We got the room with the rooftop deck town view (#5) and it was fabulous. Having that lovely private rooftop terraza was one of the best parts of the trip. We had our breakfast (included) brought to us there every morning. The staff was fantastic and helpful setting up activities and reservations. We got 90 min. massages from the spa. They were wonderful and reasonably priced. Highly recommend.

10

Luis

Feb 3, 2022

·

Stayed 1 night

We had a great experience at Dos Casas. It was worth the price. Staff is friendly and accommodating. We were offered a free upgrade. Room was very cozy. Comfy bed and pillows. Spa was incredible. I want to thank all the staff specially Carlos G for outstanding customer care and service. We would definitely come back again.

10

Ami

Nov 16, 2023

·

Beautiful room, super comfortable bed, amazing helpful attentive staff. This hotel and their service made our stay amazing.

10

Anibal Rafael

Feb 16, 2026

·

Stayed 1 night

Espacioso

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8

Sonia

Jun 23, 2023

·

Stayed 2 nights

This is a beautiful hotel very centrally located close to the main square and many attractions. My husband and I came with our 2 year old and had a large room with a king bed and a small separate tv section. Hotel design is amazing and charming with an open concept dining area. Why I gave a rating of 8/10 is due to the service. It’s good but for the price you pay I would expect it to be better ($350 Cad per night). For example, when I wanted toothpaste I was told they were out, however if I gave them money someone could go out and purchase for me (what???). Or during breakfast we wanted coffee and orange juice and were told we could only have one or the other. Despite being low season and the hotel not being full it was only after multiple requests did they give us a late checkout of 1pm. Overall great stay. Hotel is beautiful and location super central. Only feedback - didn’t feel customer service was up to par. Hotel mgmt felt a bit cheap with cost cutting measures.

8

nita

Oct 16, 2024

·

Stayed 3 nights

The coffee in the morning was awful. They do not have a good coffee machine. No options for a good coffee since they do not have a good coffee machine. They do not offer bread for the breakfast. Omelet- very poor options of ingredients. The room is big and comfortable. In the night a lot of noise from the kitchen till 10.00 p.m.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and helpful. A few guests cite unhelpful management, billing errors, or inflexible policies for the price.

Related guest reviews

10

Martin

Feb 12, 2023

·

Stayed 9 nights

It was a magical experience and the staff went above and beyond!

10

Edward

Mar 6, 2024

·

Stayed 3 nights

Staff was very friendly and attentive at all times.

10

Yadhira

Jul 15, 2025

·

Stayed 1 night

Excelente servicio!

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10

Roslyn

May 6, 2025

·

Stayed 3 nights

Excellent experience at this beautiful hotel! We were less than 5 minute walk from La Parroquia. The staff is wonderful! They messaged me about everything and were super helpful with everything. I look forward to visiting again.

6

LUZ MARÍA DEL SAGRADO CORAZÓN AGUILAR

Jan 8, 2025

·

Stayed 4 nights

MUY mal servicio por parte de la gerencia

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10

Mark

Apr 3, 2024

·

Stayed 1 night

This hotel was exactly what we needed. The staff was incredibly kind and helpful. Lolita was superb and so willing to go the extra mile for us. Carlos in the dining room very helpful and did whatever he could to help.

10

Luis

Feb 3, 2022

·

Stayed 1 night

We had a great experience at Dos Casas. It was worth the price. Staff is friendly and accommodating. We were offered a free upgrade. Room was very cozy. Comfy bed and pillows. Spa was incredible. I want to thank all the staff specially Carlos G for outstanding customer care and service. We would definitely come back again.

4

Yuji

Dec 31, 2024

·

Stayed 2 nights

Lastimosamente muy mala experiencia, la habitación todo bonito pero no funcionaba la tina (no salía agua caliente, el tapón no funciona) y aire acondicionado del cuarto tenía fallas y hacía ruido. Trataron de solucionarlo pero no pudieron, tampoco el Gerente tuvo la amabilidad de cambiarme de habitación por los inconvenientes. No valió la pena el precio que pague por el hospedaje

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8

Sonia

Jun 23, 2023

·

Stayed 2 nights

This is a beautiful hotel very centrally located close to the main square and many attractions. My husband and I came with our 2 year old and had a large room with a king bed and a small separate tv section. Hotel design is amazing and charming with an open concept dining area. Why I gave a rating of 8/10 is due to the service. It’s good but for the price you pay I would expect it to be better ($350 Cad per night). For example, when I wanted toothpaste I was told they were out, however if I gave them money someone could go out and purchase for me (what???). Or during breakfast we wanted coffee and orange juice and were told we could only have one or the other. Despite being low season and the hotel not being full it was only after multiple requests did they give us a late checkout of 1pm. Overall great stay. Hotel is beautiful and location super central. Only feedback - didn’t feel customer service was up to par. Hotel mgmt felt a bit cheap with cost cutting measures.

10

Ivan

Feb 29, 2024

·

Stayed 2 nights

Great Service by the staff and a really good location. It's a wonderful place if you want to visit San Miguel de Allende

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Location

Centrally located within easy walking distance of the main square and La Parroquia; many find the area safe and convenient. Several reviews also mention city or church views.

Related guest reviews

10

MONIQUE

Nov 29, 2023

·

Stayed 2 nights

Excellent small hotel, wonderful location, staff attention was excellent too.

10

Roslyn

May 6, 2025

·

Stayed 3 nights

Excellent experience at this beautiful hotel! We were less than 5 minute walk from La Parroquia. The staff is wonderful! They messaged me about everything and were super helpful with everything. I look forward to visiting again.

10

MARY

May 24, 2023

·

Stayed 2 nights

This hotel has the best staff of any hotel I have ever stayed at. Great rooms and amazing views of the city. Would recommend this hotel to anyone coming to San Miguel.

10

Dennis Aurora

Dec 24, 2023

·

Stayed 1 night

Es muy cómodo, el personal es muy amable y está muy céntrico.

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10

MARY

May 27, 2023

·

Stayed 2 nights

The hotel has amazing views of the city. Privacy is also great with the room we had. The staff is best of any hotel we have ever stayed at.

10

Shantell

Mar 18, 2025

·

Stayed 2 nights

Close to city! Staff very friendly

8

Ma Paz

Apr 5, 2022

·

Stayed 2 nights

El hotel muy bien localizado. Las habitaciones muy amplias y limpias. El único inconveniente es el ruido. Se escucha todo lo que pasa en el patio restaurante, en los pasillos e incluso ruido de obra.

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8

Sonia

Jun 23, 2023

·

Stayed 2 nights

This is a beautiful hotel very centrally located close to the main square and many attractions. My husband and I came with our 2 year old and had a large room with a king bed and a small separate tv section. Hotel design is amazing and charming with an open concept dining area. Why I gave a rating of 8/10 is due to the service. It’s good but for the price you pay I would expect it to be better ($350 Cad per night). For example, when I wanted toothpaste I was told they were out, however if I gave them money someone could go out and purchase for me (what???). Or during breakfast we wanted coffee and orange juice and were told we could only have one or the other. Despite being low season and the hotel not being full it was only after multiple requests did they give us a late checkout of 1pm. Overall great stay. Hotel is beautiful and location super central. Only feedback - didn’t feel customer service was up to par. Hotel mgmt felt a bit cheap with cost cutting measures.

10

Ivan

Feb 29, 2024

·

Stayed 2 nights

Great Service by the staff and a really good location. It's a wonderful place if you want to visit San Miguel de Allende

8

Lilia

Oct 26, 2024

·

Stayed 1 night

Excelente ubicación. Estacionamiento perfecto y seguro. Habitación linda, las casas muy bonitas. Limpieza excelente pero por el precio esperaría mejores amenidades de baño, toallas en mejor estado. El desayuno dejó mucho que desear.

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Dining

Feedback on breakfast and on site dining is mixed: some praise tasty meals and Aperi, while others report weak coffee, limited options or beverage limits, and inattentive service.

Related guest reviews

10

IVETH

Feb 2, 2022

·

Stayed 2 nights

It was amazing ! The service and the restaurant

10

Lino

Apr 8, 2023

·

Stayed 1 night

El hotel está muy bonito, cerca de todo. El desayuno está bien, podría mejorar. Tiene su propio estacionamiento. Lo único que no estoy de acuerdo es que no me aceptaran el checkout a la 1:00 pm, sin embargo creo que es un buen hotel.

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10

Leticia

Jun 11, 2024

·

Stayed 1 night

El hotel es muy lindo, decorado con muy buen gusto. El servicio de primera, el desayuno super rico. Definitivamente regresaremos a este lugar

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10

Martha

Jan 15, 2023

·

Stayed 19,371 nights

Es un lugar acogedor de casona mexicana con instalaciones de lujo. Su personal se desvive por atenderte y hacer sentir el único guesped. Cuenta con excelente spa y resturant.

Translate

8

Sonia

Jun 23, 2023

·

Stayed 2 nights

This is a beautiful hotel very centrally located close to the main square and many attractions. My husband and I came with our 2 year old and had a large room with a king bed and a small separate tv section. Hotel design is amazing and charming with an open concept dining area. Why I gave a rating of 8/10 is due to the service. It’s good but for the price you pay I would expect it to be better ($350 Cad per night). For example, when I wanted toothpaste I was told they were out, however if I gave them money someone could go out and purchase for me (what???). Or during breakfast we wanted coffee and orange juice and were told we could only have one or the other. Despite being low season and the hotel not being full it was only after multiple requests did they give us a late checkout of 1pm. Overall great stay. Hotel is beautiful and location super central. Only feedback - didn’t feel customer service was up to par. Hotel mgmt felt a bit cheap with cost cutting measures.

10

marcela

Oct 1, 2023

·

Stayed 2 nights

Excelente Hotel. Todo el personal muy amable, la comida deliciosa. Buena ubicación, un SPA de lujo. Volvería cada vez que voy a San Miguel. Recomendable al 100

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8

sergio ivan

May 7, 2023

·

Stayed 1 night

La atención en el restaurante por parte del mesero, completamente descortés No había nadie y no hizo nada por atendernos Entre a la cocina para avisar que estábamos ahí y no les importo Muy desatentos

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8

nita

Oct 16, 2024

·

Stayed 3 nights

The coffee in the morning was awful. They do not have a good coffee machine. No options for a good coffee since they do not have a good coffee machine. They do not offer bread for the breakfast. Omelet- very poor options of ingredients. The room is big and comfortable. In the night a lot of noise from the kitchen till 10.00 p.m.

10

Romana

Apr 29, 2024

·

Stayed 1 night

Our favorite hotel in San Miguel de Allende, we have been coming here for years and it’s only better every time we return. I highly recommend your visit and stay, and don’t miss to try Aperi restaurant and Spa!

8

Lilia

Oct 26, 2024

·

Stayed 1 night

Excelente ubicación. Estacionamiento perfecto y seguro. Habitación linda, las casas muy bonitas. Limpieza excelente pero por el precio esperaría mejores amenidades de baño, toallas en mejor estado. El desayuno dejó mucho que desear.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2 $478	3 $285	4 $285	5 $285	6 $326	7 $326
8 $285	9 $285	10 $285	11 $285	12 $285	13 $326	14 $326
15 $285	16 $285	17 $285	18 $285	19 $285	20 $326	21 $326
22 $285	23 $285	24 $285	25 $285	26 $285	27 $326	28 $367
29 $321	30 $285

Dos Casas Hotel & Spa

About this property

Location

Room options

Rooftop Suite, Mountain View

Classic Suite

Signature Suite

Rooftop Suite, City View

Design Room

Guest reviews of Dos Casas Hotel & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Dos Casas Hotel & Spa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $285	27 $285	28 $285	29 $285	30	31