Name: Hyatt House Columbus OSU Short North
Address: 633 West 5th Avenue, Harrison West, Columbus, Ohio, United States of America, Columbus, Franklin County, US
Price range: $127–$402 per night
Rating: 8.87

What guests think

At Hyatt House Columbus OSU Short North, guests highlight clean, modern, apartment‑style suites with kitchenettes, friendly service, and a convenient location near OSU and the river trail, plus an impressive gym and pleasant common areas.

Many also appreciate river or trail access, outdoor seating areas, and the pet-friendly setup. Recurring issues involve thin walls and hallway noise, inconsistent housekeeping, occasional maintenance problems, and frequent reports of reserved room types being changed at check-in. Breakfast and coffee quality vary, the pool is sometimes closed or overly chemical, and the bar/food service can be limited on certain days. Expect a comfortable, condo-like stay with standout fitness but occasional service and noise hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are strong overall: the gym is outstanding, outdoor seating is pleasant, and a small on-site dog area and easy parking are appreciated (some note a small parking fee or billing confusion). The pool receives mixed feedback with closures or harsh chemicals, and bar/food service can be limited on some days.

Related guest reviews

10

Coela

Mar 31, 2024

·

Stayed 1 night

This hotel is in amazing condition. The check in was easy and Roxy was extremely pleasant and friendly. I would have gave 5 stars all the way around but my only complaint is that the pool was freezing. We picked this hotel with the intent of enjoying the heated salt water pool but unfortunately it wasn’t heated. Other than that everything was great.

8

Aaron

Oct 11, 2025

·

Stayed 2 nights

The staff we interacted with was fabulous. Someone from the hotel tried to change our reservation from the room we booked to another room that would not accommodate our family but the person who checked us in corrected that and was super helpful in making sure our stay was comfortable. The work out room was phenomenal! Great equipment! Breakfast was also good and the room was spacious. The pool was nice but the chemicals were strong for a salt water pool. We had a green swimsuit that was bleached and turned yellow and another swimsuit faded colors. But overall it was a great stay, and we would consider coming back.

10

Chris

Jun 2, 2024

·

Stayed 2 nights

This hotel has the best exercise facility I have ever seen in a hotel! If you are serious about your fitness, you are all set! Lots of the best of the best strength training equipment!

6

Keith

Jan 5, 2024

·

Stayed 3 nights

Was very disappointed the pool wasn't open, the website said it would open December 31, I came in on the 2nd and stayed 3 nights expecting to use it and was not able to,but yet the website was not updated

8

Greg

Jul 26, 2023

·

Stayed 2 nights

Hotel was fine, but the evening bar/dining area was closed the 2 nights I was there. Probably would have picked a different hotel if had known no dining Sun or Monday.

10

Yinglin

Aug 21, 2025

·

Stayed 2 nights

Large suite room for family. Nice warm pool. Hotel has a dog walk area right outside of the side door, very convenient. Good breakfast as well. Very pleased with the stay.

10

Christine

Mar 8, 2025

·

Stayed 1 night

We enjoyed our stay while our son swam at the special olympics event. It was close and had a nice bar and outdoor fireplace.

10

Matthew

Apr 17, 2024

·

Stayed 2 nights

Great rogue fitness gym complete with crossfit equipment and racks. Nice walking trail and courtyard area

10

Sean

Nov 25, 2023

·

Stayed 1 night

Nice property, room was spacious, very nice workout facility. I would liked to have known the pool was closed, my kids were really looking forward to it.

10

Andrew

Jan 7, 2025

·

Stayed 2 nights

Our favorite place to stay in Columbus! Very convenient location and awesome gym.

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Cleanliness

Many guests find the hotel and rooms very clean and modern. However, cleanliness is inconsistent at times, with reports of stained or unclean items, pet hair or odors, and housekeeping gaps during multi-night stays.

Related guest reviews

4

Don

Sep 16, 2023

·

Stayed 3 nights

BED BUGS! Loved the location, nice place other than the bed bugs. Free breakfast was decent. Staff very friendly.

6

Pamela

Aug 13, 2025

·

Stayed 2 nights

Not super clean.

6

Hashmatullah

Jul 7, 2025

·

Stayed 1 night

It was Not very clean, its rooms had some bad smells, I believe due to dirty roof rugs

10

Jhane

Mar 26, 2025

·

Stayed 3 nights

Very clean

10

Holly

Dec 8, 2024

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Stayed 1 night

Loved this property however there was rippling paint from water damage in the bedroom and the room itself needs a decent one over for surface cleaning. Hotel itself was amazing. Such friendly staff!!

6

Anastasia

Mar 28, 2025

·

Stayed 2 nights

Rooms weren’t very clean

10

James

Oct 28, 2024

·

Stayed 2 nights

Very clean, employees were very nice and knowledgeable about the area

2

Jonathan

Nov 6, 2023

·

We got there & they did not have our room clean at all! Trash in the trash cans, used towels on the floor, bedding was slept in, cups on the counter. They moved us to another room. That room the bathroom would not lock. We had 5 people staying there. They felt uncomfortable to use the bathroom given it wouldn’t lock! Wouldn’t stay there again!

4

Amanda

Mar 27, 2025

·

Stayed 1 night

It is pet friendly. Deapite their cleaning efforts, there was pet hair all over the bed. I'm sure they would've changed our sheets but it was late and we didn't want to mess with it.

6

Shannon

Jan 31, 2024

·

Stayed 1 night

We needed a place close to downtown. The building itself, the bar, breakfast area and downstairs were welcoming and clean. Staff was friendly. Room was okay…bathroom door was off track but was fixed by staff within an hour of reporting it. The maids need to work on details…the bathroom door handle was disgusting and had something red dried on it. The floors needs more attention by a vacuum as well as the debris all over the couch. Otherwise, it was okay. Beds were cozy. Thin walls made it difficult for a light sleeper. But it was safe, easy parking, and close to where we needed to be. Would stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, apartment-style, and notably spacious—many offer kitchenettes and some have river views; beds are generally comfortable. Drawbacks include thin walls and hallway noise, plus occasional comfort complaints about mattresses or pillows.

Related guest reviews

10

Kimberly

Jan 9, 2025

·

Stayed 1 night

The facilities were very nice. Rooms had shades, not curtains, so easy to manage, modern bathroom, lounge area had more than just tables and chairs, well priced. Breakfast was ok, comparable to other hotels. The only negative is that there is no sound insulation in the walls so people talking in the next room (at a normal level) kept us awake until they went to sleep.

10

Heidi

Apr 9, 2025

·

Stayed 2 nights

I enjoyed my view of the river. My room was clean and comfortable. I had a great stay!

6

Olivia

Apr 22, 2025

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Stayed 1 night

I had a hard time sleeping due to very thin walls, every single door opening and closing, every phone conversation the gentleman next door to me was having, toilets flushing above and next door, was very VERY audible from my bed. the rooms could use some sound proofing. I the room was nice, the bed was comfortable, and the bathroom was very clean, I didn't partake in the available breakfast, but it did look nice. Front desk staff was a little dismissive and disengaged, but not necessarily unfriendly, you could just tell by their faces and attitudes that they didn't want to be there.

10

Akiko

Apr 6, 2025

·

Stayed 2 nights

Facility as a whole clean and beautiful and our norner unit was very spacious, many windows. Kitchen, dishwasher, closet, nice refrigerator, even safe box was there. Will come back for longer stay!

10

Craig

Feb 14, 2025

·

Stayed 1 night

Booked a King room. Upon entering the room was stunned to find out it was a suite. Since we were here in Columbus to go to the Wexner Center this was a great relief. Were able to destress and relax.

8

Patti

Aug 3, 2025

·

Stayed 1 night

Nice fluffy mattress, could use more firmer pillows. Would stay at again..

8

Jessica

Jun 13, 2024

·

Stayed 1 night

Everything was great besides the mattress. It was awful. Soft, felt like it was completely broken down and squeaked every time you moved. No idea how the mattress could be that bad in a hotel that knew. There was also a terrible squeaking sound coming from the air conditioning unit every time the fan. Everything else was wonderful. Staff was great, everything was clean and pleasant.

10

Lori

Jun 25, 2025

·

Stayed 3 nights

I loved this hotel so much. We had the suite for the kitchen. It was spacious, yet intimate. The bedding was clean and comfortable. The bathroom was large and beautiful. The whole place was clean, the staff friendly, and we always felt welcome. This will be my go to hotel from here on out.

10

Brittany

Aug 4, 2025

·

Stayed 3 nights

Perfect spot for what we needed. Hallways were really loud and you could hear people talking in other rooms, but ultimately it was worth the stay.

10

Cynthia

May 6, 2024

·

Stayed 3 nights

Check in staff were very nice. The lobby was decorated for the OSU 2024 graduates, which was really nice and shows their Buckeye spirit. The room was very nice with kitchen that had a large island you could sit at, an induction stove, microwave, fridge with dishes, pots and pans, utensils. The living room area was comfortable with a clean and newer sectional couch with pillows, which was also a sofa bed. Big TV on swivel for the living area or the bedroom. King size bed was comfortable. Bathroom and shower were clean with plenty of towels. There was a good size closet with safe, luggage stand, extra pillow and blanket. Next to the room door, there was another mirror with coat hooks. My view was of the bridge and the Olentangy River. It was quiet and comfortable. Whether you’re in Columbus for Buckeye event, game or graduation, this is a convenient location and very comfortable. I believe there is a pool and a gym. I didn’t have time to check those out. You are right across from the Olentangy River Trail and about a mile walk to the Ohio Stadium. My only minor issue was the housekeeper didn’t give me more regular coffee when she cleaned the room for the next morning, but I am sure I could have gotten some from the front desk.

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Service

Staff are often praised as friendly, helpful, and accommodating. Service can be inconsistent, with reports of understaffing, long or problematic check-ins, and recurring complaints that reserved room types were changed at arrival.

Related guest reviews

10

Adrian

Jul 12, 2025

·

Stayed 3 nights

The staff provided assistance and extended my stay when I incurred a medical emergency while in Columbus, OH. In particular The room was very restful and quiet, especially considering its convenient location close to downtown and adjacent to the Ohio State University medical complex.

4

Annette

May 18, 2024

·

Stayed 1 night

I placed this reservation through Expedia for 2 queen beds and paid in full ahead of time. We checked in & went to the room. Opened the door, and only 1 bed. The hotel double booked rooms & changed our reservation withiut alerting us. Disappointed with how this was handled by the hotel.

4

Lilli

May 18, 2025

·

Stayed 4 nights

The computers were down and we could not check in. It happened again when we went back to check in. They could not give us a key. The staff had to go with us to our room to let us in. The next day we did not get our key until in the afternoon. The breakfast food was cold both mornings.

4

Hannah

May 30, 2024

·

Stayed 2 nights

The hotel room and amenities were incredibly clean. The service was TERRIBLE. We tried to check in at 5 and were told our room wasn’t ready (check in started at 3) and the concierge couldn’t tell us when it would be ready. With two young kids, we felt really frustrated that there was no timing given to us so we could plan our night. The concierge and another employee were talking poorly about someone else who worked there, loudly, in front of us saying how behind and careless they were. It was uncomfortable and made us feel like the hotel was severely under staffed. Once our room was ready, we went up and got comfortable. I called down for an extra pillow and it never came. I had to go down 3 hours later to get a pillow. When I got there, the concierge (someone different) started running around the lobby looking for housekeeping. Once they found who they were looking for, they yelled for me to come down the hallway and wait outside a closed door. A few min later, someone else handed me a pillow while they were putting a case on it. It was just so weird and haphazard and uncomfortable. Later I was sitting in the lobby reading and the bar (with no bartender) was being staffed by the concierge who said she had to google how to make drinks. Overall, it felt like the hotel was barely staffed and couldn’t take care of their guests.

4

PATANA

Mar 11, 2024

·

Stayed 2 nights

We got to the property and our room reservation had been changed from a 2 queen bed room to 1 king bed and a pull out sofa without notice. There were 3 adults and 1 child. Person had at the front desk didn’t know why it was changed and had to work for several minutes to find something else that barely accommodated us because the hotel was so full. We booked for two nights and only stayed one and checked out first thing the next morning.

8

Amanda

Apr 29, 2024

·

Stayed 1 night

I booked a room with 2 queen beds but was given a room with 1 queen bed and a pull out sofa. When i told them that wasn't the room i booked, i was informed that they were over booked and had no other rooms for me. The room was clean and looked nice but my friend and i were not able to sleep well due to the room situation.

6

Oguljeren

Aug 31, 2025

·

Stayed 1 night

Expected more from this hotel chain. Customer service at reception upon arrival was quite poor with rude undertones. Blinds in the room did not work, and quite frankly all blinds looked quite ran down. Reception vouched to call back and never did. We spent an evening and next morning of our stay in a dark room without natural sunlight.

6

JOSEPHINE

Jul 20, 2024

·

Stayed 1 night

Waited 20 minutes before check-in even acknowledged me. They were chit chatting in the side office. Never ever came out to check. There was a gentleman in line before is and said he'd been waiting ocer 25 minutes and no one ever came out to help him either. Finally my boyfriend stepped into the office to tell them we needed assistance. We liked the location it was close to the concert venue. Room were nice only issue was the carpets in and outside the rooms were filthy. Overall experience not worth the money. Overpriced in my opinion

10

Claire

Jun 20, 2025

·

Stayed 1 night

I wish I had gotten the staff members name, but when we ordered a DoorDash after a concert we attended and it was delivered to the wrong address, the staff member was so kind and helpful. She walked over to the address it was delivered to with me and walked back with me. I was so thankful for her kindness! The hotel was very clean, quiet, and convenient for our one night stay for a concert.

10

Enrique

Jul 10, 2025

·

Stayed 3 nights

Front desk staff is so helpful and polite. Thank you

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AI-generated summary based on recent guest reviews

Location

Convenient for OSU, Short North, and the medical center, with easy access to the river trail and Ohio Stadium. Many guests find it safe and accessible, with quick drives or walkable routes to campus and nearby spots.

Related guest reviews

10

Carolyn

Oct 5, 2024

·

Stayed 3 nights

Great hotel right on the trail and convenient location! Excellent gym too!

10

Jessica

Mar 25, 2025

·

Stayed 2 nights

Very convenient to restaurants and shopping. Easy parking

10

Christy

Jun 17, 2024

·

Stayed 1 night

I came with my handicapped father and teenage son. The room was spacious, with a kitchenette, large TV with lounge space including corner couch & accommodated private sleep space and board game time for all of us. Breakfast buffet was terrific

10

Cynthia

Jul 20, 2025

·

Stayed 1 night

Great place, nice staff, close to a lot of shopping, stores, the OSU campus. Clean, great big room. I would come here again.

10

Gary

Aug 30, 2025

·

Stayed 2 nights

Awesome location south of OSU.

10

Jennifer

Jan 16, 2025

·

Stayed 1 night

Great Location and the staff was friendly and helpful

10

Tammy

Sep 23, 2024

·

Stayed 1 night

Close to Ohio Stadium…maybe 1 mile walk on bike path. Great breakfast at hotel!

10

Barbara

Jul 24, 2025

·

Stayed 3 nights

Convenient to OSU

10

stephanie

Feb 18, 2024

·

Stayed 3 nights

Great location, close to natatorium, clean. Would definitely stay here again.

10

Richard

Oct 30, 2025

·

Stayed 2 nights

Nice newer hotel with clean design in a great location near OSU.

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Dining

Complimentary breakfast is frequently praised for variety, but several guests found hot items lukewarm and the coffee weak, with limited plant-based options. Bar food is liked, though the lounge/kitchen is occasionally closed or on limited hours.

Related guest reviews

8

Janine

Aug 5, 2025

·

Stayed 1 night

We especially liked the gym and the walking trail behind the property. The outdoor seating area was very nice too. Our room was quiet and clean. Parking was $4.00 in their lot. Breakfast looked very good, but when we lifted the lids to French toast, eggs & potatoes, they were cold. Bagel & coffee & oatmeal were hot and appreciated.

8

Jean

Oct 24, 2024

·

Stayed 1 night

I loved the aesthetic and cleanliness. It was a positive having a usable lobby with a bar and TVs. The fitness center was clean and overlooked a scenic bike path and nature trail. Unfortunately, the free breakfast, although a nice perk, was disappointing: good coffee but stale bread and fruit, and hot offerings were lukewarm at best. It was marathon Sunday the weekend I was there and we were told we wouldn’t be able to exit the lot between 7am and 2pm. When asked where we can park to be able to exit, no clear answer was given. We wound up leaving our car miles away and Ubering only to find out we could have exited the driveway. Added unnecessary stress to an otherwise pleasant stay.

8

Robin

Apr 15, 2025

·

Stayed 3 nights

Close to OSU. Staff great! Breakfast mediocre.

10

Michael

May 18, 2025

·

Stayed 1 night

New facilities Large room Clean Excellent value for overnight stay Food ok but could use some upgrading

8

Mark

Jun 6, 2025

·

Stayed 4 nights

5 stars but the breakfast could use some work.

8

Greg

Jul 26, 2023

·

Stayed 2 nights

Hotel was fine, but the evening bar/dining area was closed the 2 nights I was there. Probably would have picked a different hotel if had known no dining Sun or Monday.

10

John

Oct 29, 2024

·

Stayed 1 night

Great property and clean nice rooms. Easily access anything around Columbus. Parking lot was very accommodating. Breakfast could have been a little better (food was cold) but not bad.

10

Cindi

Sep 16, 2025

·

Stayed 3 nights

We loved this hotel and the people who worked there! Everyone was so friendly and accommodating! especially Madeline our bartender, what an amazing person, we looked forward to seeing her each night when we got back to the hotel. The location was perfect for us to attend the Ohio State game, the mile trail to the stadium was so convenient. The food at the bar was great and the breakfast was one of the best we have had at a hotel. Whenever we stay in Columbus we will be at the Hyatt House. Thank you so much for a great weekend.

8

Anna

Aug 26, 2025

·

Stayed 2 nights

For a higher end brand hotel the coffee was terrible (completely watered down). This was both mornings of our stay. We had to find a local coffee shop to get decent coffee. Gym was excellent. Lobby was very comfortable and welcoming. Rooms were clean.

10

kerry

Apr 17, 2024

·

Stayed 1 night

Very clean room and hotel overall. Room was quiet. Breakfast was horrible- out of everything and not willing to restock. Although Hector was helpful and had a great attitude!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$131
February	$125
March	$178
April	$158
May	$203
June	$205
July	$201
August	$174
September	$166
October	$172
November	$158
December	$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $311	17 $218	18 $402	19 $372
20 $165	21 $182	22 $175	23 $155	24 $155	25	26 $364
27 $128	28 $140	29 $141	30 $168

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $175	3 $129
4 $128	5 $127	6 $259	7 $154	8 $241	9	10
11 $182	12 $129	13 $250	14 $302	15 $300	16 $348	17
18 $140	19 $212	20 $234	21 $234	22 $234	23 $196	24 $163
25 $128	26 $133	27 $139	28 $133	29 $192	30 $184	31 $168

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed, Accessible, Bathtub (Bike Fitness Room)

Room, 1 King Bed

Studio Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub

Studio Suite, 1 King Bed with Sofa Bed (Bike Fitness Room)

Room, 2 Queen Beds

Studio Suite, Multiple Beds

Suite, 1 Bedroom

Studio Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Columbus OSU Short North

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Prices for upcoming dates