Is parking available at the property?

Parking is available on-site and is complimentary for guests. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 23 per person.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Complimentary airport shuttle services are provided at scheduled times. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including the registration desk, public areas, and rooms. Accessible bathrooms are also available.

What is the location of the property in relation to key landmarks?

The hotel is located in Punta Cana Village, just a 2-minute drive from BlueMall Punta Cana and 6 minutes from Corales Golf Course. It is approximately 4.5 km from Punta Cana Beach and 1.3 km from Punta Cana International Airport.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. Pool access is available from 7:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not detailed.

Four Points by Sheraton Puntacana

Average nightly price at Four Points by Sheraton Puntacana by month, last 12 months (USD)
Month	Average price
January	US$229
February	US$203
March	US$195
April	US$187
May	US$167
June	US$182
July	US$204
August	US$184
September	US$181
October	US$155
November	US$156
December	US$188

What guests think

At Four Points by Sheraton, travelers consistently praise the ultra-convenient location by Punta Cana Airport and across from restaurants, clean comfortable rooms, and especially friendly, accommodating staff, with free shuttles to the airport, beach, and nearby spots frequently appreciated.

Common drawbacks include thin walls/connecting doors causing noise, unclear $20 per-night fees, and rooms lacking fridges or microwaves. While breakfast and the restaurant earn many compliments, some guests find prices high or service slow, and a few reported maintenance or cleanliness issues. Overall, expect a reliable airport stopover with helpful service and easy dining nearby.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Free shuttles to the airport, beach and nearby areas are a highlight, and guests use the pool, gym, bar and beach club access. A few noted hard-to-find or limited shuttle times, occasional pool issues, or closures for events.

Related guest reviews

10

JULIO CESAR

20 Apr 2024

·

Stayed 4 nights

The only recommendation will be another walker machine in the gym, always is full of people waiting….. but that’s my only remark…. Love staying there is been several times, location and the staff is beyond expectations Thanks

10

MARCUS

3 Aug 2025

·

Stayed 1 night

This property gave 5-star services from the time we stepped out our car. The staff was excellent and knowledgeable about everything I needed. I would definitely recommend this hotel. The shuttle service to the beach and airport was superb.

10

Shane

3 Oct 2024

·

Stayed 1 night

After our plane was cancelled booked this as was close to the airport and good reviews, we were not disappointed. Top staff helped every step and nice pool and gym facilities with good bar and restaurant. Breakfast was also very nice and hotel was very clean and free transfer back to the airport.

10

Teresa

5 Sept 2025

·

Stayed 1 night

Had a layover! Great hotel near airport with a pool!!

8

Sabrina

13 Jan 2025

·

Stayed 1 night

Wir haben dieses hotel gebucht da es in der Nähe des Flughafens war inkl. Shuttle service. Wir haben extra ein Mail geschrieben wo wir den shuttle finden können. Wir haben nie eine Antwort erhalten und wir haben den shuttle nicht gefunden. Eine Antwort wäre wünschenswert gewesen oder eine Info auf der Homepage. Sie sind nicht gerade kundenorientiert. Frühstück und Zimmer waren gut. Einen shuttle zum beach haben wir in Anspruch genommen und auch hier hätte ich mir gewünscht, dass der Herr an der Rezeption sagt, wo der shuttle haltet.

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10

Daisy

24 Jan 2023

·

Stayed 1 night

Great property and fully recommend it as is near Malls, restaurants, and bars. Shuttle bus is available to go to the beach, airport and Malls on the area.

10

Sean

9 Apr 2024

·

Stayed 1 night

We only stayed here one night after spending a week in a resort before returning to the airport. The hotel was clean. The outdoor pool was nice for our kids to play in. We loved the food at the restaurant. Happy hour drinks, the dinner and breakfast were great. The front desk gave us the airport shuttle schedule and it was on time. Hotel was perfect for our one night stay and I wouldn't mind staying here again.

6

ESTELLE

14 Apr 2025

·

Stayed 1 night

for how much we paid, this was not worthwhile. pool seemed mirky/dirty, although we went in the afternoon. late lunch was quite pricy.

10

Robin

2 Apr 2024

·

Stayed 1 night

Great place to wait for flight out of Punta Cana Airport. It might be better if shuttle to airport started a little earlier than 7am.

10

anthony

23 May 2025

·

Stayed 1 night

Great airport hotel experience. Loved the breakfast. Good gym.

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Cleanliness

Reviews frequently describe the hotel and rooms as clean. However, a few reported problems such as mold or odors, dusty surfaces, stained towels, clogged drains, or brief hot-water outages.

Related guest reviews

8

Janet

28 Feb 2024

·

Stayed 2 nights

An exceptionally clean hotel. Friendly staff, good food and lovely swimming pool.

10

Bernadette

1 May 2024

·

Stayed 2 nights

Beautiful upscale hotel close to the airport. The free airport shuttle pick up and drop off is a huge plus. We contacted the hotel upon our arrival and we were picked up within minutes by a black Mercedes sprinter. The transfer to the airport is scheduled every 20 minutes, so it it is very convenient. The breakfast buffet is delicious and the room is clean and spacious. Its a great hotel for an overnight stay.

6

Anthony

30 Jun 2024

·

Stayed 1 night

Las toalla tuve que pedir que las cambiaran mal olientes y con manchas de suciedad. La tina de baño estaba tapada, el agua no bajaba , muy asqueroso

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10

Brittney

11 Mar 2025

·

Stayed 3 nights

Clean, friendly, 2 mins from the airport. Overall great stay!

2

Maria

10 Oct 2025

·

Stayed 2 nights

The room was full of mold that make us sick

10

Krista

12 Feb 2025

·

Stayed 1 night

Fantastic place to stay for a quick layover. Hotel is clean and staff were extremely helpful and kind.

2

Liza

24 Apr 2023

·

Stayed 1 night

Spent only one night. When night came a very strong smell of toxic sewage was in the hallway, at after midnight it was inside the room, coming out of the bathroom. I called front desk and guest services an no one answers the phone. Went down an no one was there. At first hour the morning the odor began to calm down. Then I went for checked out and speak to the person in the front desk, and I told him that they must be very aware of the situation, because the toxic odor was in the entire floor. And he told me "sorry and write you review on expedia". That hotel should not be offered by expedia, they should not accept more guest without solving first that problem. It must be close by the sanitary authorities, which of course will not happened.

10

Melvin

11 Aug 2025

·

Stayed 4 nights

The room was comfortable and quiet. The cleaning was excellent. From my check in through out the lobby, bar, buffet and pool and especially the service was excellent!!! I’ll be Back!!! :)

10

Rosa

3 May 2024

·

Stayed 1 night

Este comentario es con referencia a los baños, aunque todo estaba bien limpio, los accesorios de la ducha/bañera necesitan mantenimiento o reemplazo. El que nos tocó no estaban firmes. Se notaban viejitos y no se ajustaban. El agua no escapaba bien. Yo los pude usar, pero me daría vergüenza que un extranjero viera esto. Aparte de esto diría que nuestra visita fue super agradable. El personal magnifico. Ninguna queja. Gracias por todo!!

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8

Maria Gracia

26 Apr 2023

·

Stayed 1 night

The bedside sofa n tables are dusty. I have allergy to dust.

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Rooms

Rooms are generally comfortable with good air conditioning, but several guests mention thin walls/connecting doors that transmit noise. Many note the absence of in-room fridges or microwaves, and a few had TV issues or very firm beds.

Related guest reviews

10

Bobbi

16 Jan 2025

·

Stayed 1 night

Beautiful clean hotel, bed is like sleeping on a board

6

joel

27 Feb 2025

·

Stayed 3 nights

Convenient in many aspects. But the rooms are super noisy. There is a locked door shared between two rooms (as if they were supposed to be suites) and you can hear EVERYTHING from the other room (any talks, discussion, tv, etc: at midnight, day, mornings) and can't even sleep at night.

10

Dexter

4 Sept 2024

·

Stayed 3 nights

Clean rooms. Hot showers, cold AC. Breakfast is served daily with many options.

8

Carol

25 Aug 2024

·

Stayed 1 night

La habitación no tenía neverita y estaba conectada por una puerta con otra habitación. Se escuchaban todos los ruidos y la Tv de al lado

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6

Renato

4 Apr 2025

·

Stayed 1 night

The location is convenient but the hotel is expensive compared with what you get. The breakfast has limited options and the bedrooms are small and antiquated.

6

Myrna

1 May 2024

·

Stayed 2 nights

The room that we're in was quite noisy with walls and doors so thin that you can hear people talking.

10

Minerva

11 Apr 2024

·

Stayed 1 night

Very nice and clean hotel. Comfortable bed. The room is big and spacious. The location is walkable to many restaurants. The hotel is 5 minutes away from the Punta Cana airport.

8

Alex

13 Jul 2025

·

Stayed 2 nights

The property is located in unique area and every thing in the room nice but just one thing is missing is no fridge in the room which is inconvenient to me.

10

Pamela

18 Aug 2024

·

Stayed 1 night

Neat bedroom. Excellent service from the staff. The only issue is that you can hear everything from the contiguous bedroom and there were kids crying, people sick and people smashing things.

4

MICHAEL

5 May 2025

·

Stayed 1 night

for our surprise TV and other entertainment options in the room were not available....

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Service

Staff are widely praised as friendly, attentive and helpful across front desk, drivers and restaurant teams. Some guests experienced slow check-in, difficulty reaching the desk by phone or email, strict policies, or rare overbooking/relocation.

Related guest reviews

10

Arianna

20 Aug 2025

·

Stayed 1 night

Amazing! Super customer service from check in to check out! Restaurant was great for dinner. We loved the breakfast buffet. When our driver was late Leity was on it! Julia checked us in and made sure our room was ready when our plans changed and we arrived early.

10

Eugene Edward

14 Apr 2025

·

Stayed 1 night

Excellent property. Great location, friendly staff, terrific restaurant, and outstanding breakfast. Shuttle service to airport, beach and surrounding area. Very helpful staff.

10

Josephine

23 Jul 2025

·

Stayed 2 nights

Front desk excellent service! Everyone I was helpful and kind throughout my stay! Nice hotel but the staff exceptional!

2

marwan

12 Feb 2025

·

Stayed 1 night

Our flight was canceled and I made a booking at the airport and got confirmation, after arriving to the hotel and hotel had picked us up, we were told there was a mistake and that the hotel was fully booked and it was very annoying. I had to look and book us at lope San for the night

10

LaVone

31 Aug 2023

·

Stayed 1 night

The staff was very professional and informative. I appreciate the extra care taken when providing answers to my questions.

2

Aldo

30 Dec 2023

·

Stayed 1 night

I will not book this hotel again, the first thing was that they charged me $20 dollars for a service that I was not asking for and that I am not going to use. BTW if you dial 0 on the phone, lobby or room service never will answer. Terrible 😩

10

Chris

19 Feb 2025

·

Stayed 1 night

Truly the best hotel staff you will meet. Flexible and knowledgeable and helpful. Also, great hotel.

2

Ahmed

12 Nov 2023

·

Stayed 1 night

Rude staff

10

Jonathan

20 Apr 2025

·

Stayed 2 nights

The service at this hotel was the best i have ever encountered at any hotel i ever stayed at in the past.

8

Billie Jean

12 Mar 2024

·

Stayed 1 night

The only downfall was VERY slow checking. Otherwise it was excellent, very friendly staff and shuttle driver.

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Location

Excellent for airport access and right across from Punta Cana Village with many dining options; Blue Mall is a short ride. Good for overnight stays, though the beach is not within walking distance.

Related guest reviews

10

Mark

29 Jun 2025

·

Stayed 1 night

Great hotel right next to airport.

10

CHRISTOPHER

11 Apr 2025

·

Stayed 1 night

Very close to the airport - only a few minutes by car....though the collection (which they organise) can take some time to arrive. Had a very warm welcome from the reception staff and was booked in quickly. The room was spacious and clean. Outdoor pool was a much needed refreshment. We ate at the mall opposite the hotel which had a fair amount of choices. Had breakfast at the hotel, which we all enjoyed - plenty to choose from. Check out was quick and easy too. Would happily come back to The Four Points again and can absolutely recommend it.

8

reena

21 Mar 2024

·

Stayed 5 nights

It was close to airport but far from the beach.

10

Lynne

31 Jan 2024

·

Stayed 1 night

Ideal quiet location 5min from airport, shuttle available. Excellent survice from English speaking reception, bar staff and restaurant staff. Very attentive, good cuisine to suit all. Room quiet,clean and comfortable. Have stayed here 3 times and every time this hotel has delivered would highly recommend. Opposite is Punt Cana Village small area with good international restaurants and small shops.

10

Scott

17 Jul 2025

·

Stayed 1 night

You must walk to Yeya's cafe in the little Punta Cana village across the street. Pet the cats, eat the mofongo, enjoy the atmosphere. Four points staff and location itself was honest, clean, and nice.

10

Vicky

16 Feb 2026

·

Stayed 1 night

Very close to the airport (walkable). Dining options around. Friendly staff. Property in good shape

10

Minerva

11 Apr 2024

·

Stayed 1 night

Very nice and clean hotel. Comfortable bed. The room is big and spacious. The location is walkable to many restaurants. The hotel is 5 minutes away from the Punta Cana airport.

10

Yadira

1 Apr 2025

·

Stayed 3 nights

Hotel is just 3min in car from the airport, the Staff is friendly, smoth check in.

8

Benito

18 Feb 2023

·

Stayed 1 night

Cerca del aeropuerto de Punta Cana. Transporte al aeropuerto incluído, gratis

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10

Carla

23 Dec 2024

·

This is a top notch property that’s super close to the airport. Extremely nice hotel with wonderful service. Airport pick up was great and very close. All employees went above and beyond. Davies at the bar was super! The recommendations from the front desk for dinner at the pretty walk through mall across the street was great. I would 💯 recommend this hotel.

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Dining

Breakfast and on-site dining earn many compliments for quality and variety, with a pleasant bar and happy hour. Some guests find prices high or food/service inconsistent at times.

Related guest reviews

8

Hamsanandhi

10 Feb 2024

·

Stayed 1 night

There are dining options here and the shopping mall is about 15 mins walking distance. The hotel food, of course could improve a lot :)

10

Arianna

20 Aug 2025

·

Stayed 1 night

Amazing! Super customer service from check in to check out! Restaurant was great for dinner. We loved the breakfast buffet. When our driver was late Leity was on it! Julia checked us in and made sure our room was ready when our plans changed and we arrived early.

10

Venessa

17 Aug 2025

·

Stayed 4 nights

The staffs are very friendly, Yeuri and kenia make sure everything was ok. They are wonderful staffs. The buffet breakfast was amazing alot of things to choose from. The beds were very comfortable no complain...The breakfast fee should be included in the pricing and the $20 each night fee should be included in the pricing.

6

Carlos

21 Mar 2024

·

Stayed 2 nights

The hotel restaurant is bad. The service to staff is terrible

10

Jennifer

21 Oct 2023

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Stayed 1 night

Great hotel, comfortable beds, good service. Breakfast was wonderful with plenty of gluten free options. Got in late, dinner was great with lots of options for small or large appetites

10

Sean

9 Apr 2024

·

Stayed 1 night

We only stayed here one night after spending a week in a resort before returning to the airport. The hotel was clean. The outdoor pool was nice for our kids to play in. We loved the food at the restaurant. Happy hour drinks, the dinner and breakfast were great. The front desk gave us the airport shuttle schedule and it was on time. Hotel was perfect for our one night stay and I wouldn't mind staying here again.

6

ESTELLE

14 Apr 2025

·

Stayed 1 night

for how much we paid, this was not worthwhile. pool seemed mirky/dirty, although we went in the afternoon. late lunch was quite pricy.

8

Walner

22 Jul 2025

·

Stayed 1 night

Expensive but great place to stay. Breakfast was very good and great variety.

8

J Jean

29 Mar 2025

·

Stayed 1 night

Breakfast too expensive.

10

anthony

23 May 2025

·

Stayed 1 night

Great airport hotel experience. Loved the breakfast. Good gym.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $232	13 $214	14 $213
15 $173	16 $179	17 $173	18 $173	19 $173	20 $178	21 $178
22 $177	23 $177	24 $177	25 $177	26 $177	27 $177	28 $177
29 $178	30 $177

Su	Mo	Tu	We	Th	Fr	Sa
		1 $177	2 $177	3 $177	4 $177	5 $177
6 $177	7 $180	8 $177	9 $177	10 $177	11 $177	12 $177
13 $177	14 $177	15 $180	16 $177	17 $177	18 $177	19 $177
20 $177	21 $178	22 $271	23 $278	24 $279	25 $327	26 $331
27 $327	28 $254	29 $308	30 $327	31 $327

Four Points by Sheraton Puntacana

Prices for Four Points by Sheraton Puntacana

Monthly average prices

About this property

Location

Room options

Traditional Room, 1 King Bed

Suite, 1 Bedroom

Traditional Room, 2 Double Beds

Guest reviews of Four Points by Sheraton Puntacana

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Puntacana

Prices for upcoming dates