Elite Vacation Club
$160
/ night
Avg. for September
Prices for Elite Vacation Club
Select dates to see prices and availability
$160
/ night
Avg. for September
Monthly average prices
Nightly prices at Elite Vacation Club average $160 in October, the cheapest month, and $383 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $311 |
| February | $330 |
| March | $383 |
| April | $309 |
| May | $231 |
| June | $262 |
| July | $252 |
| August | $225 |
| September | $160 |
| October | $160 |
| November | $183 |
| December | $192 |
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Sep · $160
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Most expensive: March (~$383)
Cheapest: October (~$160)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools and a 24-hour fitness center. This resort also features complimen...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Grab a bite at La Casona STK, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 415 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 50-inch flat-screen televisions are provided, with satellite programming available. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Location
When you stay at Elite Vacation Club in Punta Sam, you'll be on the waterfront, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This family-friendly resort is 2.7 mi (4.3 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5.3 mi (8.5 km) from North Beach.
What's nearby
Punta Sam Ferry Terminal(0.5 miles)
Punta Sam Beach(0.5 miles)
Mujeres Beach(1.2 miles)
El Meco Archaeological Site(1.6 miles)
Arrecife El Meco Underwater Museum(1.8 miles)
El Niño Beach(2.7 miles)
Playa Mujeres Golf Club(2.8 miles)
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(2.7 miles)
Ultramar Ferry Puerto Juárez(3.6 miles)
Gran Puerto Pier(3.8 miles)
Garrafon Natural Reef Park(3.9 miles)
Museo Iconografico de la Carrera Panamericana(4.5 miles)
Isla Mujeres Ferry Terminal(5.1 miles)
North Beach(5.3 miles)
Parador Fotográfico(5.3 miles)
The nearest major airport is Cancun Intl. Airport (CUN)(16.8 miles)
Airport shuttle
Laundry service
Elevator / Lift
Valet Parking
Multilingual Staff
Garden
Location
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, Isla Mujeres, Quintana Roo, Mexico
Punta Sam Ferry Terminal (0.5 miles)
Punta Sam Beach (0.5 miles)
Mujeres Beach (1.2 miles)
El Meco Archaeological Site (1.6 miles)
Arrecife El Meco Underwater Museum (1.8 miles)
El Niño Beach (2.7 miles)
Room options
5
Deluxe 1 King Bed
Room details
1 King Bed
Sleeps 2
538 ft²
BalconyAir ConditioningPrivate BathroomCoffee Maker
5
Deluxe 1 King Bed
Room details
1 King Bed
Sleeps 2
538 ft²
BalconyAir ConditioningPrivate BathroomCoffee Maker
5
Deluxe 2 Queen Beds
Room details
2 Queen Beds
Sleeps 3
538 ft²
BalconyAir ConditioningPrivate BathroomCoffee Maker
5
Deluxe 2 Queen Beds
Room details
2 Queen Beds
Sleeps 3
538 ft²
BalconyAir ConditioningPrivate BathroomCoffee Maker
Guest reviews of Elite Vacation Club
8.4
Very good
Based on 97 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Elite Vacation Club, travelers frequently praise the friendly, helpful staff, clean and comfortable rooms, and attractive pool areas, while noting drawbacks like a remote setting, limited entertainment, and mixed beach conditions with rocks and seaweed.
Read moreWas this helpful?
What guests think
At Elite Vacation Club, travelers frequently praise the friendly, helpful staff, clean and comfortable rooms, and attractive pool areas, while noting drawbacks like a remote setting, limited entertainment, and mixed beach conditions with rocks and seaweed.
Food receives both high praise and criticism, with some loving the restaurants while others find costs high, inclusions confusing, and reservations common. There are recurring complaints about sales pressure for timeshares and add ons, plus occasional slow or unhelpful responses. Expect a quieter, resort centered stay focused on pools and relaxation rather than nightlife.
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AI-generated summary based on recent guest reviews
Facilities
Guests love the attractive pools and well maintained grounds. Beach conditions are mixed (rocks and seaweed), and entertainment is limited with quiet evenings.
Related guest reviews
8
Marco Antonio
Jul 7, 2023
·
Stayed 4 nights
Overall the property was very good just a few points from being excellent. Staff was friendly and food was good. The beach was ok not that clear and quite a bit of seaweed on the beach but they do try to keep it clean I noticed that. Pretty quite things closed up pretty early and not much to do outside the resort no night life great for families that want to relax and sleep early. I would give it a 4.7 and really the beach conditions took most of the points away. Resort was great.
Overall the property was very good just a few points from being excellent. Staff was friendly and food was good. The beach was ok not that clear and quite a bit of seaweed on the beach but they do try to keep it clean I noticed that. Pretty quite things closed up pretty early and not much to do outside the resort no night life great for families that want to relax and sleep early. I would give it a 4.7 and really the beach conditions took most of the points away. Resort was great.
8
Makarios
Aug 3, 2024
·
Stayed 7 nights
The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.
The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.
6
Sadri
Mar 11, 2023
·
Stayed 9 nights
The water is not clean even they try from the morning to clean up the chores for the grass. Also, it's rocks and water as well.. I don't like that every other drink or food you have to sign papers to the Wheatus. Also, they don't let you smoke anywhere if your cigar smoker even outside the property you have to be certain areas and a beach which I see not very convenience., be careful when you order premium Internet because I don't know the difference between free one and that one but nine days the bill went up $254 was very tricky when you ordered premium Internet because I thought I was only $17 for three devices but this was $17 a day.
The water is not clean even they try from the morning to clean up the chores for the grass. Also, it's rocks and water as well.. I don't like that every other drink or food you have to sign papers to the Wheatus. Also, they don't let you smoke anywhere if your cigar smoker even outside the property you have to be certain areas and a beach which I see not very convenience., be careful when you order premium Internet because I don't know the difference between free one and that one but nine days the bill went up $254 was very tricky when you ordered premium Internet because I thought I was only $17 for three devices but this was $17 a day.
10
Lee
May 4, 2024
·
Stayed 4 nights
Had a great time at the resort, it was beautiful and perfect for days spent at the pool and the beach!
Had a great time at the resort, it was beautiful and perfect for days spent at the pool and the beach!
10
Mia
Apr 17, 2025
·
Stayed 4 nights
Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
10
Fernando
Sep 22, 2025
·
Stayed 2 nights
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
4
livanessa
Mar 6, 2025
·
Stayed 5 nights
The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.
The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.
10
Alisa
May 19, 2022
·
Stayed 4 nights
Great location, away from crowds, vendors. Walk to the ferry to Isla Mujeres. Well appointed rooms and facilities. We will be back.
Great location, away from crowds, vendors. Walk to the ferry to Isla Mujeres. Well appointed rooms and facilities. We will be back.
8
Trang
Jul 14, 2023
·
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
8
Daniel Esteban
Jan 28, 2023
·
Stayed 3 nights
This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.
This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly describe the property and rooms as very clean and well maintained. Housekeeping quality appears consistently solid.
Related guest reviews
10
Henry
Mar 13, 2024
·
Stayed 4 nights
Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent.
Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent.
8
Kesha
Jun 25, 2024
·
Stayed 4 nights
Cleaning
Cleaning
10
Michael
Aug 2, 2023
·
Stayed 5 nights
We loved the vacation we will back again. The resort and hotel is beautiful.
We loved the vacation we will back again. The resort and hotel is beautiful.
8
Steffanie
Mar 7, 2025
·
Stayed 7 nights
This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
10
Fernando
Sep 22, 2025
·
Stayed 2 nights
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
10
Bianca
Apr 21, 2024
·
Stayed 2 nights
Beautiful property and friendly and helpful staff.
Beautiful property and friendly and helpful staff.
10
Carlos
May 9, 2025
·
Stayed 5 nights
Beautiful hotel
Beautiful hotel
8
Daniel Esteban
Jan 28, 2023
·
Stayed 3 nights
This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.
This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.
10
Adrian Leonardo
Apr 15, 2024
·
Stayed 4 nights
This resort was very clean and courteous ,
This resort was very clean and courteous ,
10
Maria
Dec 6, 2024
·
Stayed 5 nights
Beautiful place, well maintained and excellent customer service!
Beautiful place, well maintained and excellent customer service!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable, modern, and often spacious, with some upgrades offering extra space and nice views. Many note a quiet environment at night.
Related guest reviews
10
Henry
Mar 13, 2024
·
Stayed 4 nights
Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent.
Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent.
10
Alecia Marie
Dec 2, 2024
·
Stayed 4 nights
Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
8
Steffanie
Mar 7, 2025
·
Stayed 7 nights
This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
8
Leszek
Feb 25, 2024
·
Stayed 7 nights
View
View
4
Kelton
Feb 20, 2024
·
First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.
First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.
10
Fernando
Sep 22, 2025
·
Stayed 2 nights
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
8
Antonio
Sep 8, 2025
·
Stayed 5 nights
Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
10
Alisa
May 19, 2022
·
Stayed 4 nights
Great location, away from crowds, vendors. Walk to the ferry to Isla Mujeres. Well appointed rooms and facilities. We will be back.
Great location, away from crowds, vendors. Walk to the ferry to Isla Mujeres. Well appointed rooms and facilities. We will be back.
8
Trang
Jul 14, 2023
·
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
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AI-generated summary based on recent guest reviews
Service
Many guests highlight friendly, helpful staff and smooth experiences. However, recurring complaints cite upselling or timeshare pressure, confusion over inclusions, and occasional slow or unresponsive follow up.
Related guest reviews
4
Erfan
Sep 15, 2025
·
Stayed 3 nights
Concierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it.
Concierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it.
10
Alecia Marie
Dec 2, 2024
·
Stayed 4 nights
Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
2
Efrat
Dec 25, 2024
·
Stayed 5 nights
**Extremely Disappointing Experience – Do NOT Book Here!** I booked a non-refundable package at this hotel, and unfortunately, I tested positive for COVID right before my stay. Despite my situation, the hotel refused to offer any assistance or allow me to reschedule, and instead insisted I still come to the hotel. They didn’t care about my health or the safety of other guests—they just wanted get my money. I reached out multiple times, but nobody ever called me back, and no one offered a solution. It was completely heartless. I was responsible enough to stay home to avoid infecting others, but the hotel couldn’t have cared less they wanted me to with my Covid to there hotel didn’t care from the other guest just not to get me money back . In the end, they took my money without me even stepping foot on the property. This is the worst customer service I’ve ever experienced. They showed zero empathy and made it clear that their priority is money, not guest safety or well-being. Do yourself a favor and avoid this hotel at all costs.
**Extremely Disappointing Experience – Do NOT Book Here!** I booked a non-refundable package at this hotel, and unfortunately, I tested positive for COVID right before my stay. Despite my situation, the hotel refused to offer any assistance or allow me to reschedule, and instead insisted I still come to the hotel. They didn’t care about my health or the safety of other guests—they just wanted get my money. I reached out multiple times, but nobody ever called me back, and no one offered a solution. It was completely heartless. I was responsible enough to stay home to avoid infecting others, but the hotel couldn’t have cared less they wanted me to with my Covid to there hotel didn’t care from the other guest just not to get me money back . In the end, they took my money without me even stepping foot on the property. This is the worst customer service I’ve ever experienced. They showed zero empathy and made it clear that their priority is money, not guest safety or well-being. Do yourself a favor and avoid this hotel at all costs.
6
Hassan
Jan 3, 2024
·
Stayed 3 nights
Hotel location and property is very nice. I usually add all the point while taking decision on the stuff. Here are points consider before selecting this. 1- all inclusive is not good, if you are on all inclusive the average delay is 45 min which they asked but it can go up to 2 hours 2- all inclusive you can order 2 dishes per person 3- location is far from downtown and hotel zone 4- very expensive to use there service 50usd per person 5- enforce tip system for everything. Where as i stayed in Riu they don’t even ask 6- i asked for blanket and they never give me. 7- try to sell their new property. 8- property is congested too. Not like others where you can enjoy. 9- even hotel pick up and drop is 50usd Positive point: nice but congested property, food is really good. Negative Points: service, staff is not polite, all-inclusive is trap.
Hotel location and property is very nice. I usually add all the point while taking decision on the stuff. Here are points consider before selecting this. 1- all inclusive is not good, if you are on all inclusive the average delay is 45 min which they asked but it can go up to 2 hours 2- all inclusive you can order 2 dishes per person 3- location is far from downtown and hotel zone 4- very expensive to use there service 50usd per person 5- enforce tip system for everything. Where as i stayed in Riu they don’t even ask 6- i asked for blanket and they never give me. 7- try to sell their new property. 8- property is congested too. Not like others where you can enjoy. 9- even hotel pick up and drop is 50usd Positive point: nice but congested property, food is really good. Negative Points: service, staff is not polite, all-inclusive is trap.
8
Steffanie
Mar 7, 2025
·
Stayed 7 nights
This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
10
Alecia Marie
May 12, 2024
·
Stayed 4 nights
Everything was beautiful, we booked our reservations for dinner before arriving and it went smoothly. As always the staff is friendly, welcoming, hard working and super helpful. We've been here quite a few times in the past few years since our first stay for our honeymoon. Highly recommend this resort.
Everything was beautiful, we booked our reservations for dinner before arriving and it went smoothly. As always the staff is friendly, welcoming, hard working and super helpful. We've been here quite a few times in the past few years since our first stay for our honeymoon. Highly recommend this resort.
8
Antonio
Sep 8, 2025
·
Stayed 5 nights
Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
10
Ronald H Braswell
Dec 14, 2024
·
Stayed 3 nights
This resort is fabulous. Staff was very helpful and friendly.
This resort is fabulous. Staff was very helpful and friendly.
10
Maria
Dec 6, 2024
·
Stayed 5 nights
Beautiful place, well maintained and excellent customer service!
Beautiful place, well maintained and excellent customer service!
10
Cindy Anai
May 6, 2024
·
Stayed 2 nights
I enjoyed my stay here! Everyone is very friendly making my stay so enjoyable. Diego, Jorge, and Yair were very friendly and helpful at the water sports section. Adrian and Abel were two of our favorite bartenders, our entire experience wouldn't have been the same without them! I will definitely be returning thanks to my experience with them!
I enjoyed my stay here! Everyone is very friendly making my stay so enjoyable. Diego, Jorge, and Yair were very friendly and helpful at the water sports section. Adrian and Abel were two of our favorite bartenders, our entire experience wouldn't have been the same without them! I will definitely be returning thanks to my experience with them!
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AI-generated summary based on recent guest reviews
Location
The setting is remote and quiet, away from Cancun’s main hotel zone, with few nearby attractions or nightlife. Proximity to the Isla Mujeres ferry is a plus for some.
Related guest reviews
8
Marco Antonio
Jul 7, 2023
·
Stayed 4 nights
Overall the property was very good just a few points from being excellent. Staff was friendly and food was good. The beach was ok not that clear and quite a bit of seaweed on the beach but they do try to keep it clean I noticed that. Pretty quite things closed up pretty early and not much to do outside the resort no night life great for families that want to relax and sleep early. I would give it a 4.7 and really the beach conditions took most of the points away. Resort was great.
Overall the property was very good just a few points from being excellent. Staff was friendly and food was good. The beach was ok not that clear and quite a bit of seaweed on the beach but they do try to keep it clean I noticed that. Pretty quite things closed up pretty early and not much to do outside the resort no night life great for families that want to relax and sleep early. I would give it a 4.7 and really the beach conditions took most of the points away. Resort was great.
8
Tania Cruz
Feb 14, 2024
·
Stayed 4 nights
Property is in excellent conditions. Two things to be aware of - this site has 2 different options one is an ALL inclusive package, the other is ROOM only!!! Please make sure to pick the one that fits the best For you and don’t rush choosing the right option for you & family. I went on a birthday trip and I accidentally booked the only that only the room, after trying to communicate with the hotel staff a few times found out the day before arriving to Cancun that the package I chose wasn’t all inclusive- once at the facility they offered me the all inclusive for $900 more…which we refused. Instead we bought tours with food included. Another thing is, if you would like everything walking distance or with public transportation nearby DON’T do the Punta Sam area. Is nice for relaxing if you’re doing the all inclusive and not planning to do any tours, this is an excellent option for you. Also the ferry to Isla Mujeres is right next to the hotel which was a plus. Not bad for being our first time in the area but would’ve done another area with more transportation options and/or walking distance places. Hoping my review helps!
Property is in excellent conditions. Two things to be aware of - this site has 2 different options one is an ALL inclusive package, the other is ROOM only!!! Please make sure to pick the one that fits the best For you and don’t rush choosing the right option for you & family. I went on a birthday trip and I accidentally booked the only that only the room, after trying to communicate with the hotel staff a few times found out the day before arriving to Cancun that the package I chose wasn’t all inclusive- once at the facility they offered me the all inclusive for $900 more…which we refused. Instead we bought tours with food included. Another thing is, if you would like everything walking distance or with public transportation nearby DON’T do the Punta Sam area. Is nice for relaxing if you’re doing the all inclusive and not planning to do any tours, this is an excellent option for you. Also the ferry to Isla Mujeres is right next to the hotel which was a plus. Not bad for being our first time in the area but would’ve done another area with more transportation options and/or walking distance places. Hoping my review helps!
4
Kelton
Feb 20, 2024
·
First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.
First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.
10
Alisa
May 19, 2022
·
Stayed 4 nights
Great location, away from crowds, vendors. Walk to the ferry to Isla Mujeres. Well appointed rooms and facilities. We will be back.
Great location, away from crowds, vendors. Walk to the ferry to Isla Mujeres. Well appointed rooms and facilities. We will be back.
8
Trang
Jul 14, 2023
·
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
8
Emilia
Apr 17, 2025
·
Stayed 5 nights
I didn’t like the surprise “you need to purchase your inclusive package.” I thought this was included when making my reservations. I didn’t like being so remote, there were not very many options to visit off the establishment.
I didn’t like the surprise “you need to purchase your inclusive package.” I thought this was included when making my reservations. I didn’t like being so remote, there were not very many options to visit off the establishment.
4
Andy
Aug 28, 2023
·
Stayed 5 nights
Property is pretty far and not in the best neighborhood
Property is pretty far and not in the best neighborhood
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AI-generated summary based on recent guest reviews
Dining
Food feedback is mixed: several praise excellent restaurants, while others find the buffet or room service underwhelming and note frequent reservations. Many mention high prices and confusion about inclusions, with some reporting watered down drinks.
Related guest reviews
8
Suzette
Apr 15, 2024
·
Stayed 2 nights
The hotel can become very expensive due to charge of every meal.
The hotel can become very expensive due to charge of every meal.
10
Sean
Dec 15, 2022
·
Stayed 19,339 nights
Great resort stay. Good service. Excellent food options.
Great resort stay. Good service. Excellent food options.
4
Kelton
Feb 20, 2024
·
First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.
First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.
10
Mia
Apr 17, 2025
·
Stayed 4 nights
Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
10
Chelsea
Feb 11, 2023
·
Stayed 3 nights
The property is amazing and the food at every restaurant was exceptional. We had great service all weekend and will be back to visit again.
The property is amazing and the food at every restaurant was exceptional. We had great service all weekend and will be back to visit again.
4
livanessa
Mar 6, 2025
·
Stayed 5 nights
The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.
The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.
8
Trang
Jul 14, 2023
·
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
The property itself is massive and I love that it is far from the other cancun hotels. Yes, it is located farther north of Cancun, but the benefit of not having an overcrowded beach is the best. I love having access to the private beach coast. Dining option was also good. We did not opted in for the all inclusive since we didn't think we would eat or drink that much to make it worth it. We ended up paying a la carte for our dinning. We mostly ate at the buffet restaurants since most of the other one had long lines and require restorations. It was nice that the buffet had different menus each night to offer a change of food. Over all the staff was super nice and our room was a nice and roomy. We got upgraded to a 1 bedroom, which offered us two bathrooms and a kitchen. The bedroom had a nice big king size bedroom with a murphy bed in the living room area. It also had a patio with a hammock. Great view of the pool area and beach. What I did not like about the resort is that if you stay at the resorts, you have to get up early to get a seat around the pool. I was not aware that most people would put their items or towels on the pool chairs to "reserved" their chairs.
8
Emilia
Apr 17, 2025
·
Stayed 5 nights
I didn’t like the surprise “you need to purchase your inclusive package.” I thought this was included when making my reservations. I didn’t like being so remote, there were not very many options to visit off the establishment.
I didn’t like the surprise “you need to purchase your inclusive package.” I thought this was included when making my reservations. I didn’t like being so remote, there were not very many options to visit off the establishment.
10
Andre
Sep 18, 2022
·
Stayed 6 nights
Très bon service. Repas gastronomique Impeccable
Très bon service. Repas gastronomique Impeccable
8
Daniel Esteban
Jan 28, 2023
·
Stayed 3 nights
This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.
This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.
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AI-generated summary based on recent guest reviews
10
Rogelio
Jun 6, 2026
·
Stayed 4 nights
WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.
WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.
10
EFREN
May 16, 2026
·
Stayed 3 nights
Completely satisfied
Completely satisfied
10
Joseph
Apr 16, 2026
·
Stayed 2 nights
Great staff, beautiful property!
Great staff, beautiful property!
10
Tara
Dec 11, 2025
·
Stayed 1 night
Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach
Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach
10
Tiffany
Oct 16, 2025
·
Stayed 6 nights
Everything was fabulous
Everything was fabulous
FAQs about Elite Vacation Club
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 40 for adults and USD 20 for children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available for a fee, subject to availability.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of USD 50 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features wheelchair-accessible facilities including a concierge desk, on-site restaurant, and elevators. Wheelchairs are available on-site, and there is a well-lit path to the entrance.
What is the location of the property in relation to key landmarks?
The property is located on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. It is 5.3 miles from North Beach and 13.8 miles from La Isla Shopping Mall.
Does the property have a swimming pool?
Yes, there are 5 outdoor pools available for guests to enjoy.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 220.6733335407715USD
- 2026-09-18: 223.05870674075317USD
- 2026-09-19: 218.928188484375USD
- 2026-09-20: 218.928188484375USD
- 2026-09-21: 220.00664419628907USD
- 2026-09-22: 217.82830846902468USD
- 2026-09-23: 217.82830846902468USD
- 2026-09-24: 217.82830846902468USD
- 2026-09-25: 222.6380908243103USD
- 2026-09-26: 248.06828428326418USD
- 2026-09-27: 220.00664419628907USD
- 2026-09-28: 220.00664419628907USD
- 2026-09-29: 220.00664419628907USD
- 2026-09-30: 220.00664419628907USD
- 2026-10-01: 280.93412766201783USD
- 2026-10-02: 275.0083227345886USD
- 2026-10-03: 269.61599170733643USD
- 2026-10-04: 275.0083227345886USD
- 2026-10-05: 275.0083227345886USD
- 2026-10-06: 286.87142301177977USD
- 2026-10-07: 275.0083227345886USD
- 2026-10-08: 275.0083227345886USD
- 2026-10-09: 275.0083227345886USD
- 2026-10-10: 310.2525261331787USD
- 2026-10-11: 277.2191709353943USD
- 2026-10-12: 289.9210720428772USD
- 2026-10-13: 275.0083227345886USD
- 2026-10-14: 310.2525261331787USD
- 2026-10-15: 275.0083227345886USD
- 2026-10-16: NO DATA
- 2026-10-17: 277.2191709353943USD
- 2026-10-18: NO DATA
- 2026-10-19: 344.83642375524903USD
- 2026-10-20: NO DATA
- 2026-10-21: 334.3022773925171USD
- 2026-10-22: 273.6266912675171USD
- 2026-10-23: 277.2191709353943USD
- 2026-10-24: 275.0083227345886USD
- 2026-10-25: 275.0083227345886USD
- 2026-10-26: NO DATA
- 2026-10-27: 275.0083227345886USD
- 2026-10-28: 344.83642375524903USD
- 2026-10-29: 275.0083227345886USD
- 2026-10-30: 277.2191709353943USD
- 2026-10-31: 530.1944601884766USD
- 2026-11-01: 555.4089590072022USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: 270.7915825876465USD
- 2026-11-05: NO DATA
- 2026-11-06: 273.6266912675171USD
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 276.1406977342529USD
- 2026-11-10: NO DATA
- 2026-11-11: 274.1347533204346USD
- 2026-11-12: 344.92873189691164USD
- 2026-11-13: 582.3705616757812USD
- 2026-11-14: 355.2681182244873USD
- 2026-11-15: NO DATA
- 2026-11-16: 275.0083227345886USD
- 2026-11-17: NO DATA
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 25 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
- Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Laundry service
Elevator / Lift
Valet Parking
Multilingual Staff
Garden
General
Towels
Childcare/Babysitting (surcharge)
Beach Sun Loungers
Breakfast Available (surcharge)
Children's Club (free)
Children's Games
Coffee/Tea in Common Areas
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchairs Available (on site)
Activities
Garden
Kayaking
Child Pool
Fitness Center (24-hour)
Beach Umbrellas
Beach Cabanas (free)
Full-Service Spa
Spa Treatment Room (s)
Terrace
Services
Elevator / Lift
Multilingual Staff
Laundry service
Supervised child care/activities
24-Hour Front Desk
ATM/Banking
Concierge Services
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Porter/Bellhop
Proposal/Romance Packages Available
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parking
Airport shuttle
Valet Parking
Airport Transportation (surcharge)
Parking (Self) (free)
Internet
Free Wi-Fi