Is parking available at the hotel?

Valet parking is available at a fee of EUR 70 per day. Parking height restrictions apply. Reservations are recommended.

What breakfast options are offered?

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 39 for adults and EUR 16 for children.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details regarding bathrooms and pool access features are not provided.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Amsterdam, just steps from The 9 Streets and 14 minutes by foot from Dam Square. It is also 0.4 mi (0.7 km) from Leidseplein and 0.5 mi (0.9 km) from Vondelpark.

What are the hotel's policies regarding children?

Children are welcome at the hotel. One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds at a fee of EUR 75 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Andaz Amsterdam, Prinsengracht Hotel

Average nightly price at Andaz Amsterdam, Prinsengracht, By Hyatt by month, last 12 months (USD)
Month	Average price
January	$296
February	$301
March	$367
April	$577
May	$501
June	$470
July	$430
August	$424
September	$561
October	$503
November	$405
December	$355

What guests think

Reviews of Andaz Amsterdam, Prinsengracht, By Hyatt emphasize a canal-side, walkable location and consistently warm service, with many guests also noting comfortable, spacious rooms and a lively atmosphere in the lobby and bar.

The eclectic decor and views over the canals or garden stand out. Common downsides include the open-plan bathroom layouts, occasional street or atrium noise on busy nights, and inconsistent housekeeping. Breakfast is widely praised, while the main restaurant and late-night room service receive mixed feedback. Overall, expect a stylish, well-located stay with friendly service and character.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Design-forward spaces, a lively bar and restaurant, a lovely garden, and extras like a small spa/sauna, gym, an included minibar, and a canal cruise draw praise. Occasional drawbacks include a slow elevator, crowded bar/atrium during events, and disappointing late-night room service.

Related guest reviews

10

Kimberly

Jan 23, 2025

·

Stayed 3 nights

Great service. Perfect location- all the main areas are walking distance. Beautiful canal view. Mini bar is included and replenished daily which is also a plus! Would stay here again!

10

Brenna

Dec 19, 2022

·

Stayed 19,340 nights

This hotel was the best hotel I have ever stayed at. The staff was so nice and accommodating. When we got there they offered us drinks (water, coffee, wine, champagne) we accepted and my husband made a small cheers to our honeymoon. They took our bags up for us. We left to go grab some toiletrie items we needed and when we got back the concierge said “I heard you say happy honeymoon and I just wanted to congratulate you and let you know we put a complimentary bottle of champagne in your room”. WOW we didn’t even ask for that. The hotel was amazing. The minibar was complete complimentary and they fill it each day. The gym was perfect for a quick little workout. The bar and restaurant was phenomenal. I would have eaten here my whole trip. The drinks were some of the best I have ever had (saying something because I was a bartender for years). The food was amazing too - everything we ordered was phenomenal. I will come back to this hotel again. It will be the only hotel i will stay at in Amsterdam.

10

Valérie

Feb 27, 2023

·

Stayed 2 nights

Accueil fantastique, service attentionné et sympatique pour un hotel de cette taille. Lieu à la fois chic et branché mais aussi très décontracté, on se sent chez soi...Une très belle adresse pour un séjour typique au bord des canaux d'Amsterdam. Chambre parfaite, spa très agréable, et salle de gym qui se tient!

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8

Glenn

Oct 25, 2023

·

Stayed 4 nights

We had a suite and was there for ADE. To crowded at the lounge/bar so it was great to have meetings in our room. Great breakfast but strange that u have to pay for Mimosa? Amazing hotel but never ever order roomservice in the night. It was a joke. green old sallad couple of walnuts and few clicks of a tired cheese. He said is better to call Uber Eats? It´s a five star hotel and for the price we paid i expect more. Don´t miss the Peruvian restaurant to the left from the hotel jus by the bridge. Great authentic food.

8

Maria

Jul 1, 2023

·

Stayed 3 nights

Very slow elevator

10

Jason

May 9, 2025

·

Stayed 1 night

Great property and location. The hotels canal cruise was a nice surprise and literally right outside entrance. The breakfast was outstanding. I would highly recommend staying here.

10

Katharine

Jun 21, 2024

·

Stayed 1 night

The geniver tasting and sauna were great extra touches for a city hotel. Very clean and luxurious.

10

Danielle

Sep 26, 2024

·

Stayed 3 nights

We had the best stay at Andaz Amsterdam Prinsengracht! A little further out than where I usually stay, but the garden convinced me and I was not disappointed! If you're an Alice in Wonderland fan or just a fan of really awesome decor a great vibe, then this is the hotel for you. The hotel room was spacious and comfortable. The breakfast was 10/10 - we had the garden option and everything was delicious (especially the scrambled eggs)! We also ate at the restaurant our last night but if it was the first night, I don't think I would have eaten anywhere else. The Oysters, Burrata, Ceviche and Crab Lobster Rolls were all top notch. They also had a very lovely staff! Check-in was very smooth. Great minibar that's restocked every night. Very clean!

10

Danny

Jul 2, 2024

·

Stayed 2 nights

Hotel design is amazing. Great atmosphere, perfect service and facilities. Good location

10

James J.

Jun 8, 2025

·

Stayed 1 night

Very nice hotel. Charming private garden. Bar and restaurant were very swank.

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Cleanliness

Most guests find the property and rooms very clean, but several report lapses in housekeeping and upkeep, such as missed or rushed service, inadequate amenity replenishment, and occasional odors. Overall cleanliness feels inconsistent.

Related guest reviews

8

Daniela

Oct 16, 2023

·

Stayed 2 nights

El Hotel está muy bien ubicado y las vistas son muy buenas. El bar y restaurant del primer piso son muy agradables. Tienen un servicio de paseo en barco que busca a los pasajeros justo frente al hotel. La decoración es fascinante pero la limpieza y reemplazo de ammenities es más bien deficiente. La recepcionista fue espectacular. Los masajes eran excelentes, pero lamentablemente hubo una persona que quedó inconsciente en el sauna y nosotros debimos socorrerlo, lo que arruinó completamente el relajo. Buena experiencia

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10

Inggrayani

Feb 23, 2026

·

Stayed 1 night

Everything is perfect From check in to check out. The receptionist was very helpful in assisting us. The breakfast is good. The room is spacious, clean and the bed is very comfortable.

10

Golnaz

Jun 11, 2024

·

Stayed 3 nights

Great experience! Very comfortable, clean and friendly

10

David

Jul 23, 2025

·

Stayed 3 nights

Wonderful stay. Great location and a beautiful hotel. They could have done a better job cleaning the suite on our second day. Had to call down for a clean after 3pm as it hadn’t been done while we were out and a service tag had been left on the door. The cleaner rushed the late clean and left a dirty rag on the sink counter. Otherwise, the hotel was excellent.

10

Katie

Mar 22, 2023

·

Stayed 1 night

Highly recommended! Beautiful hotel, nice and clean

6

Ryan

May 5, 2024

·

Stayed 2 nights

good atmosphere in the common areas but room layout wasnt great (shower and sink in main room) and had an uneasant smell.

10

Larry

Nov 5, 2025

·

Stayed 3 nights

Top-notch hotel. Very clean, comfortable bed, good size suite. Modern decor. Proximity to great shops and restaurants. Highly recommend. Will return for future visits.

8

Caterina

May 7, 2022

·

Stayed 3 nights

Struttura decisamente molto particolare e attenzione al cliente l’unica pecca la pulizia della camera poco attenta

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10

Steven

Jan 28, 2024

·

Stayed 2 nights

From the service to the cleanliness and location, this hotel executed and surpassed expectations in value.

6

Kristine Rose

Sep 28, 2025

·

Stayed 4 nights

Location, lobby bar, and spa are really nice but rooms are a bit dated and not cleaned well.

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AI-generated summary based on recent guest reviews

Rooms

Spacious, stylish rooms with comfortable beds and standout canal or garden views; many like the quirky modern decor. Several note open-plan bathroom layouts and limited lighting or storage, and rooms facing the street or atrium can experience noise on busy nights.

Related guest reviews

10

Eric

Apr 18, 2025

·

Stayed 2 nights

Fantastic hotel. Perfect location. Friendly staff. Hotel is in terrific condition. Room layout was a little funky with the sink in the middle. Breakfast wasn’t great and overpriced. Bar was fun. Lunch was good.

10

Pam

May 29, 2025

·

Stayed 1 night

Loved this hotel - although shower direct into room was a bit strange

10

Christine

Jun 4, 2024

·

Stayed 3 nights

Beautiful property in a great, walkable area. The canal room view was so beautiful with the view. Be mindful, if you are a light sleeper, the street noise was obnoxious one of the nights, but that comes with wanting the view. Will definitely stay here again!

10

Bonnie

Oct 4, 2025

·

Stayed 2 nights

Second time at this hotel and we love it! One thing that is difficult is the amount of lights in the room. We really wish there was more

10

Richard

Aug 6, 2025

·

Stayed 7 nights

Was in the front building overlooking the canal. Excellent views.

8

Azadeh

Jan 7, 2024

·

Stayed 2 nights

Nice hotel. Centrally located. Strange bathroom layout.

10

Heather

Jun 19, 2024

·

Stayed 3 nights

Our room was in the back building overlooking the garden. Very quiet! Not even King’s Day interrupted our sleep! Nice breakfast, helpful staff! Great location! Would go back!

8

OH JOO

Aug 23, 2025

·

Stayed 3 nights

위치가 너무 좋고, 운하 뷰 방이 기분좋아요. 주말에는 앞에 펍에서 밤12시가 넘도록 시끄러우니 유의하세요. 샤워하면 샤워부스에서 물이 새니 조심해야해요. 그래도 대체적으로 편하게 잘 이용했어요:)

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10

William

Aug 9, 2025

·

Stayed 3 nights

Hotel is in a perfect canal side location convenient to the Nine Streets shopping area. The common areas are spacious and welcoming. The restaurant was a lovely space by the interior courtyard garden and the breakfasts were fantastic. The rooms are large enough (by European standards) with a very eclectic layout and decor. If you like design, you will really like the aesthetic of the hotel. And the staff was exceptionally helpful and cheerful. Overall a great experience.

6

tannaz

Apr 11, 2023

·

Stayed 4 nights

The room layout was poor. No enclosed bathroom except for toilet. The sink and vanity was in the middle of the room. Very little storage space.

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Service

Service is frequently described as friendly, attentive, and accommodating across reception and concierge. A few guests experienced issues with restaurant attentiveness, strict access controls during ADE, a rude interaction at check-in, or early check-in requests not met.

Related guest reviews

4

Abhinesh

Jun 29, 2025

·

Stayed 2 nights

Was an Ok stay but definitely definitely not value for money and we got our room only at 3:07pm local time even after we requested early check in for 1pm. Also charged us €11 for a small glass of milk for my toddler. Pretty much all hotel gives it for free.

10

Sherri

May 11, 2025

·

Stayed 2 nights

Staff were friendly, professional and very accommodating. Excellent service!!

10

shakil

Jun 18, 2023

·

Stayed 4 nights

Service levels excellent.

10

Denise

Jun 28, 2023

·

Stayed 3 nights

Incredible customer service. Our concierge Anna, Ryan and team looked for ways to ensure we had a great experience!

10

John

Jul 25, 2023

·

Stayed 2 nights

What's not to like? We barely got in the door at 10:30 p.m., and Anna acted like we were long-lost relatives. She did positively everything to help us feel welcomed and taken care of. She led us to our room, provided much-needed beverages, took our bags, and told us which room our daughters were in. She showed us around the room, explaining amenities, and could not have been more helpful. Thank you, Anna!

8

Abraham

Mar 11, 2024

·

Stayed 1 night

Beautiful rooms, garden, and property make this hotel a pleasant experience. The lobby and bar have a vibe and aesthetic that is simultaneously relaxing, cool, and classy, which is not easy to attain at once. The rooms are comfortable, stylish, and full of charm. The hotel is centrally located in one of the most busy areas for shopping, dining, and nightlife in Amsterdam, without being anywhere near the noise or unpleasantness of the area. Overall, you will likely enjoy the stay. There are two detractions. The first is not particular to the hotel but NL in general; the hotel is priced just above where it should be. At roughly $270-$350/night as a starting point, the experience falls just shy of being quite worthwhile. But this merely reflects the high cost of housing in Amsterdam. The second is a direct issue with the hotel; despite the beauty, charm, and comfort, the service was not consistent. While the reception desk staff were exceptional, those associated with the bar and dining area were somewhat indifferent and unaccommodating —potentially reflecting the high demand and (nonresident) client volume they deal with on a daily basis.

6

Holly

Jun 5, 2024

·

Stayed 2 nights

Our check in was late in the evening, however the front desk clerk was rude. The best part and most service oriented employee was Raquel .

10

Sabrina

Jan 20, 2025

·

Stayed 1 night

I liked the style the attentiveness of the staff, how friendly and helpful they were. It was my partners 40th birthday and the extra touches were very special.

10

Sarah

Feb 2, 2025

·

Stayed 2 nights

We’ve just arrived home from a two day trip to Amsterdam and have to say the hotel was fantastic!! Its was our six months first family trip and the staff couldn’t have been more helpful and kind. It was lovely the attention to detail making sure our little one was comfortable. The food is excellent too! We will definitely be back 😊🙏

10

Jennifer

Aug 12, 2024

·

Stayed 3 nights

The entire staff at the Andaz Amsterdam Hotel were friendly and customer focused. The rooms are clean, comfortable and quiet. Easy walk to major tourist sghts, restaurants and charming cafesI loved the hotel and would go back again. Thank you to the Andaz Amsterdam team!

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AI-generated summary based on recent guest reviews

Location

Canal-side setting in the Nine Streets/Jordaan area is walkable to museums, shops, and restaurants, and many appreciate the quieter neighborhood feel. Some canal-view rooms pick up street or nightlife noise on weekends or during city events.

Related guest reviews

10

Christine

Jun 4, 2024

·

Stayed 3 nights

Beautiful property in a great, walkable area. The canal room view was so beautiful with the view. Be mindful, if you are a light sleeper, the street noise was obnoxious one of the nights, but that comes with wanting the view. Will definitely stay here again!

10

Mohammad

Dec 27, 2024

·

Stayed 3 nights

Very nice hotel in a very nice neighborhood. This is the neighborhood you want to be at if you are visiting amsterdam. The street next to the hotel is the most expensive street in all holland in regards to price of real estate. Very clean and modern hotel. We had a canal view room and it was just perfect and not very small. They also provide water daily for free.

10

Nick Norman

Oct 14, 2025

·

Stayed 2 nights

Central beliggende og hyggeligt

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10

Melanie

Apr 14, 2023

·

Stayed 4 nights

We loved this location because it was so walkable to everything. It was in the middle of a neighborhood and you really felt like part of the community and being part of a neighborhood vibe. The canal was wonderful as well, it was just an A location if you want to be in the middle but not in a tourist area like the Dam Square.

10

sung yoon

May 9, 2024

·

Stayed 7 nights

Most convenient spot for tourists. It's not crazy crowded like the museum quarter but close to many points of interest. Walking distance to many places.

10

Gloria

Aug 24, 2024

·

Stayed 5 nights

The staff were excellent. The manager helped me receive the room I had reserved. The morning staff worked hard to help all of the guests have breakfast. The room staff were excellent and fulfilled all requests. The hotel is located in the middle of all venues for museums, and sightseeing.

10

Hsin Chieh

Sep 28, 2025

·

Stayed 4 nights

Perfect location for strolling the iconic area of old Amsterdam. Beautiful contemporary decor and comfortable room.

10

William

Aug 9, 2025

·

Stayed 3 nights

Hotel is in a perfect canal side location convenient to the Nine Streets shopping area. The common areas are spacious and welcoming. The restaurant was a lovely space by the interior courtyard garden and the breakfasts were fantastic. The rooms are large enough (by European standards) with a very eclectic layout and decor. If you like design, you will really like the aesthetic of the hotel. And the staff was exceptionally helpful and cheerful. Overall a great experience.

10

Christopher

Jun 26, 2023

·

Stayed 2 nights

Great location and great room with view of canal. Caught a canal tour right outside our hotel. Easily walkable to other sites in Amsterdam. Would love to stay here again.

10

John

Mar 26, 2024

·

Stayed 3 nights

Unique property well located in old Amsterdam

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Dining

Breakfast is widely praised for quality and variety, and the bar offers good cocktails with a lively atmosphere. Experiences at the main restaurant and room service are mixed, with comments about noise, average food, inattentive service, and extra charges for certain drinks.

Related guest reviews

10

Eric

Apr 18, 2025

·

Stayed 2 nights

Fantastic hotel. Perfect location. Friendly staff. Hotel is in terrific condition. Room layout was a little funky with the sink in the middle. Breakfast wasn’t great and overpriced. Bar was fun. Lunch was good.

10

Kevin

Feb 25, 2024

·

Stayed 2 nights

Fantastic hotel, throughly recommended

8

Glenn

Oct 25, 2023

·

Stayed 4 nights

We had a suite and was there for ADE. To crowded at the lounge/bar so it was great to have meetings in our room. Great breakfast but strange that u have to pay for Mimosa? Amazing hotel but never ever order roomservice in the night. It was a joke. green old sallad couple of walnuts and few clicks of a tired cheese. He said is better to call Uber Eats? It´s a five star hotel and for the price we paid i expect more. Don´t miss the Peruvian restaurant to the left from the hotel jus by the bridge. Great authentic food.

10

LUCILE

Feb 21, 2024

·

Stayed 1 night

When we arrived, Ana at the reception was most helpful. She organized a massage in the hotel spa, our laundry services and a hair salon appointment, recommended nearby places of interest and restaurants; everything we needed. Gloria at the restaurant was also charming and helpful. Breakfast in the hotel can be a la carte or buffet and everything is delicious. We got a room with canal view, very modern and comfortable and we enjoyed the water and juice in the minibar at no additional cost and the nesspreso coffee machine we had there. The hotel lobby bar has snacks, dinner and specialty drinks and is a great place to meet with friends or clients. We loved how close it was to Jordaan neighborhood restaurants and shops and the museums in Museumplein. We were able to walk safely to everywhere we wanted to go.

10

Jason

May 9, 2025

·

Stayed 1 night

Great property and location. The hotels canal cruise was a nice surprise and literally right outside entrance. The breakfast was outstanding. I would highly recommend staying here.

10

Andrea

Feb 2, 2025

·

Stayed 3 nights

Wonderful property conveniently located to many of Amsterdam’s attractions. The staff is very welcoming, starting with reception to the hotel restaurant/bar. Great food and drinks. Looking forward to coming back.

10

Danielle

Sep 26, 2024

·

Stayed 3 nights

We had the best stay at Andaz Amsterdam Prinsengracht! A little further out than where I usually stay, but the garden convinced me and I was not disappointed! If you're an Alice in Wonderland fan or just a fan of really awesome decor a great vibe, then this is the hotel for you. The hotel room was spacious and comfortable. The breakfast was 10/10 - we had the garden option and everything was delicious (especially the scrambled eggs)! We also ate at the restaurant our last night but if it was the first night, I don't think I would have eaten anywhere else. The Oysters, Burrata, Ceviche and Crab Lobster Rolls were all top notch. They also had a very lovely staff! Check-in was very smooth. Great minibar that's restocked every night. Very clean!

10

Patricia

May 20, 2025

·

Stayed 3 nights

Love this hotel. This was my second stay in the last two years. Breakfast in the garden room was lovely. My only disappointment was the front restaurant. Sad to say, the venue was noisy, the food ‘so so’ and service was inattentive.

10

Eduardo

Jun 21, 2024

·

Stayed 3 nights

Excellent location, beautiful grounds, great breakfast

10

Pierre

Jul 18, 2024

·

Stayed 4 nights

Rooms were neat and tidy. Breakfast awesome and loved the birds on the speaker part of the meditation garden. Staff at reception and breakfast excellent. Restaurant/Bar service not good. Left after 10 minutes Rest, amazing experience and will definitely go back. Very good situated.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $768	2 $485	3 $650
4 $473	5 $506	6 $639	7 $565	8 $527	9 $491	10 $506
11 $485	12 $729	13 $683	14 $439	15 $447	16 $592	17 $629
18 $499	19 $494	20 $565	21 $669	22 $992	23 $1,031	24 $720
25 $441	26 $474	27 $580	28 $553	29 $588	30 $427	31 $449

Andaz Amsterdam, Prinsengracht, By Hyatt

Prices for Andaz Amsterdam, Prinsengracht, By Hyatt

Monthly average prices

About this property

Location

Room options

Andaz, Signature Suite

Room, 1 King Bed, Garden View

Room, 1 Queen Bed, Garden View

Room, 1 King Bed, Canal View

Room, 1 Queen Bed, Terrace

Room, 2 Twin Beds, Garden View

Room, 1 Queen Bed (Atrium View)

Presidential Suite (Prinsengracht)

Room, 1 Queen Bed, Canal View

Deluxe Room, 1 King Bed, Garden View (Large)

Room, 1 King Bed (Atrium)

Signature Suite (Andaz, Large)

Guest reviews of Andaz Amsterdam, Prinsengracht, By Hyatt

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Andaz Amsterdam, Prinsengracht, By Hyatt

Considering this hotel for your Amsterdam trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $624	28 $552	29 $635	30 $615