Name: Townhouse Inn & Suites Omaha
Address: 13929 Gold Circle, West Omaha, Omaha, Nebraska, United States of America, Omaha, Douglas County, US
Price range: $82–$82 per night
Rating: 7.65

What guests think

At Townhouse Inn & Suites Omaha, travelers describe a basic, older property with large, sometimes apartment style rooms that can be very clean, but with noticeable wear, lingering odors, and periodic maintenance issues such as broken fixtures or inconvenient showers.

Service is frequently praised as friendly and accommodating, though a few guests reported lapses like unanswered calls or brusque interactions. The location works well for hospital visits and nearby shops, with some finding it quiet and safe, while others considered the surroundings sketchy. Value for money is a common positive for short stays. Expect a no frills, budget minded stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited; guests mainly reference parking, which is adequate and well lit. Exterior areas look worn, with clutter noted under stairs and general signs of being run down.

Related guest reviews

4

Brad

Apr 4, 2025

·

Stayed 1 night

The room was clean but in bad need of repair. Electrical switch covers missing. Duct tape on the walls covering something??? The outside door had most of the paint chipped away. The water temperature control valve on the shower was impossible to figure out because it opened as many turns as you would want it to turn in the one direction. Once we found the ‘sweet spot’ to get warm water, it just kept getting hotter and hotter to where we had to start over from off to a temperature that was comfortable. Then we didn’t turn the water off until we had both completed our showers. The waste basket rim was broken in several places. But we both thought the mattress was very comfortable even though we were only provided two flat pillows. The parking area was very well lit during the nighttime hours.

8

Michelle

Nov 25, 2025

·

Stayed 1 night

The room smelled like it was cleaned with too much bleach. It was super clean, not enough pillows though. Parking was pretty good.

2

Manjit

Feb 21, 2024

·

Stayed 1 night

This property was filthy. We were given Rm 242. The stairs were littered with garbage bags. We returned the keys and went to a different hotel. No care in parking lot. We were the only customer. Unsafe, filthy. A dump. We request a full refund. We were charged $75.00.

8

Reid

Jun 30, 2024

·

Stayed 1 night

Terrribly dirty room with stains all over the carpet. Bathroom in bad shape with grout missing from the floor and door obviously patched for holes. Window coverings torn, bedding with burn holes and stains. We had a three day reservation but moved out after one. We were afraid to even check the swimming pool area. We saw drug paraphernalia outside of the hotel. Just say no to this facility.

4

Daniel

Jul 1, 2022

·

Stayed 1 night

Pretty shady looking characters haning around property

8

John

Jun 11, 2025

·

Stayed 1 night

Independent Hotel. Inside room was VERY CLEAN. Property is located in a business park type of area. Easy walk to local establishments for Food, Beverage & Shopping. my only criticism is they would not answer the telephone when I called to inform them my arrival was significantly delayed due to canceled flight

4

Matthew

Feb 22, 2025

·

Stayed 1 night

Place is run down...

4

George

Dec 10, 2024

·

Stayed 1 night

Bed stand light with no bulb. Plunger by the toilet? What message does that send?Door security lock broken. Stain on a pillow case. Kids running around in the parking area. (And they don’t speak English). I know because I tried talking to them. Overall not a good stay.

4

Scott

Jul 6, 2024

·

Stayed 1 night

Property is run down and need of repairs. Junk is under the stairs. The fridge in our room had rust on the door and there were holes in the bedding.

8

George

Jul 28, 2025

·

Stayed 1 night

a little run down, but at the price it was good deal, and we slept like logs after a weeklong camping trip.

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Cleanliness

Cleanliness feedback is mixed: several guests found rooms very clean, while others reported stained linens, mold, strong deodorizer or smoke odors, and housekeeping lapses. Overall standards vary notably between rooms.

Related guest reviews

10

Melissa

Jul 22, 2023

·

Stayed 4 nights

Very clean, staff was very friendly.

2

Andrea

Jun 27, 2023

·

Stayed 1 night

The first room we were given had a horrible smell-like someone had been smoking and the cleaning product used was meant to mask the smell. When I asked for another room, it was the same. Having no choice, we turned on the fan to try to dissipate the smell. Then we noticed the sheets on one of the beds was stained. This place was really a dump and not as represented with an “8” rating on your website. It is a “6” at best.

10

Elizabeth

Jul 8, 2025

·

Stayed 1 night

The proprietor was friendly and made a special effort to give us a room that was easy to access. The room was very well kept, and immaculately clean. You can tell that things were replaced as soon as necessary, and not wholly renovated, so there is some hodgepodge to the decor, but everything is clean and new. The full fridge came in handy, and there is plenty of room. They make special effort to think of extra touches. We were really impressed. What a great value!

10

Cecelia

Oct 3, 2024

·

Stayed 2 nights

Clean but older units. Needs updating but being clean makes it ok.

4

Chris

Jun 24, 2025

·

Stayed 1 night

It’s an okay motel. Definitely wouldn’t want my whole family staying. The room looked part way renovated. New floors and tile on bathroom walls. The room was missing its smoke detector which I believe is illegal. The hair blower didn’t work, mold on shower curtain, and cigarette holes on the comforter. There was also water under the lamp. Not sure how it got there.

8

John

Jun 11, 2025

·

Stayed 1 night

Independent Hotel. Inside room was VERY CLEAN. Property is located in a business park type of area. Easy walk to local establishments for Food, Beverage & Shopping. my only criticism is they would not answer the telephone when I called to inform them my arrival was significantly delayed due to canceled flight

2

Frank

Jun 26, 2022

·

Stayed 1 night

The room was completely filthy. The pillowcases had yellow sweat stains. The shower tub had mildew on the floor. The room had an odor. We were unable to cancel the reservation, but left anyway. I would NOT recommend this facility to anyone.

8

Kristina

Feb 14, 2023

·

Stayed 1 night

This place was great for our needs for a one night stay. However, it is outdated and we stayed Super Bowl weekend, so there were some interesting characters staying at the hotel. The staff were great and the room was very clean and tidy. This hotel is in a good location for feeling safe. The price is you get what you pay for.

6

Brenda

Apr 14, 2023

·

Stayed 1 night

Had hot water from sink faucet but it never got warm in the shower. Would have been okay if they were filling a swimming pool, but not the shower. Staff was courteous. The worst problem for my daughter & I was the smell of to strong of air freshener or whatever they used for cleaning. My c-pap still had the smell in it when I used it at home the following night. It’s very close to Ortho Nebraska Hospital & the price was good for why we needed to stay there.

6

Trisha

Jun 18, 2025

·

Stayed 3 nights

Room had been updated but a little dirty. Bathroom was not clean.

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Rooms

Rooms are generally large, some with kitchenettes or full fridges, but the decor is dated with patchwork updates. Comfort and noise vary: some report comfy beds and quiet, while others note hard mattresses, thin walls, and noisy appliances.

Related guest reviews

6

Susan

Oct 7, 2024

·

Stayed 1 night

The room and bathroom were clean and the bed comfy. The fridge was clean on the inside but a lot of on the door and frame. There was a hole above the bed which was covered in duck take. The outlet next to the bed was also held together by duct tape

10

James

Mar 25, 2024

·

Stayed 2 nights

I did not expect the size room I received. It was huge compared to other accommodations I have stayed with. I will be returning when I need a room in Omaha.

6

Leslie

May 20, 2025

·

Stayed 2 nights

Shower did not work so we were forced to take baths. It is difficult to wash long hair without a shower so this was a huge inconvenience. Multiple items within the room in need of repair. Room was overpriced at $110 due to multiple events in the area. Room was adequately clean and the area felt safe, but the door handle to our room was loose and felt as it could break off with enough force. Staff were very nice. Would stay again for lower price and room with shower.

4

Brad

Apr 4, 2025

·

Stayed 1 night

The room was clean but in bad need of repair. Electrical switch covers missing. Duct tape on the walls covering something??? The outside door had most of the paint chipped away. The water temperature control valve on the shower was impossible to figure out because it opened as many turns as you would want it to turn in the one direction. Once we found the ‘sweet spot’ to get warm water, it just kept getting hotter and hotter to where we had to start over from off to a temperature that was comfortable. Then we didn’t turn the water off until we had both completed our showers. The waste basket rim was broken in several places. But we both thought the mattress was very comfortable even though we were only provided two flat pillows. The parking area was very well lit during the nighttime hours.

10

Elizabeth

Jul 8, 2025

·

Stayed 1 night

The proprietor was friendly and made a special effort to give us a room that was easy to access. The room was very well kept, and immaculately clean. You can tell that things were replaced as soon as necessary, and not wholly renovated, so there is some hodgepodge to the decor, but everything is clean and new. The full fridge came in handy, and there is plenty of room. They make special effort to think of extra touches. We were really impressed. What a great value!

4

Gary

May 21, 2024

·

Stayed 2 nights

paper thin walls, could hear everything, outdated and tired paint on wall was scratched, tacky decorating. bathroom had been updated.

6

Kathryn

Nov 15, 2025

·

Stayed 1 night

Bed was super hard with 2 tiny pillows.

10

Heather

Jun 5, 2022

·

Stayed 1 night

Friendly front desk staff. Large room with kitchenette. Very quiet and comfortable. Would stay here again.

10

Shannon

Jun 28, 2022

·

Stayed 3 nights

the rooms are nice and big.

8

Peter

May 5, 2025

·

Stayed 2 nights

The room was clean, the refrigerator in the room was noisy and kept me up a little. The manager was very nice and it was reasonably priced as we came for the Berkshire Meeting.

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Service

Service is often described as friendly, helpful, and accommodating, with managers going out of their way to assist. A few guests mentioned issues such as an unanswered phone call or less pleasant interactions.

Related guest reviews

8

Kenneth

Dec 28, 2022

·

Stayed 19,352 nights

The property manager was VERY responsive to our needs. I couldn't have asked for a more polite and accommodating person to work with!

6

Leslie

May 20, 2025

·

Stayed 2 nights

Shower did not work so we were forced to take baths. It is difficult to wash long hair without a shower so this was a huge inconvenience. Multiple items within the room in need of repair. Room was overpriced at $110 due to multiple events in the area. Room was adequately clean and the area felt safe, but the door handle to our room was loose and felt as it could break off with enough force. Staff were very nice. Would stay again for lower price and room with shower.

8

DAVE

Jan 2, 2023

·

These owners are always so friendly and easy going. I've stayed here numerous times.

10

Cecelia

Oct 3, 2024

·

Stayed 2 nights

While the hotel is older and needs updating, it was clean and we had no issues. Employees were all friendly and helpful.

10

Elizabeth

Jul 8, 2025

·

Stayed 1 night

The proprietor was friendly and made a special effort to give us a room that was easy to access. The room was very well kept, and immaculately clean. You can tell that things were replaced as soon as necessary, and not wholly renovated, so there is some hodgepodge to the decor, but everything is clean and new. The full fridge came in handy, and there is plenty of room. They make special effort to think of extra touches. We were really impressed. What a great value!

10

Trevor

Sep 2, 2025

·

Stayed 2 nights

The staff was wonderful. The only quirk was I stayed 2 nights, and after the first night, my room key didn't work. It could have been too close to my cellphone. The manager was just outside the office, and noticed me having difficulty. He walked over to my room, asked for my room key, and went and reprogrammed it without me even asking.

8

John

Jun 11, 2025

·

Stayed 1 night

Independent Hotel. Inside room was VERY CLEAN. Property is located in a business park type of area. Easy walk to local establishments for Food, Beverage & Shopping. my only criticism is they would not answer the telephone when I called to inform them my arrival was significantly delayed due to canceled flight

10

Susan

May 24, 2024

·

Stayed 1 night

The manager was very concerned for our comfort of having a main floor room. I was traveling with my 92 year old mother and she can not do stairs very well. The room was dated but very clean.

10

Edgar

Feb 4, 2024

·

Stayed 1 night

Great customer service from the front desk

8

Peter

May 5, 2025

·

Stayed 2 nights

The room was clean, the refrigerator in the room was noisy and kept me up a little. The manager was very nice and it was reasonably priced as we came for the Berkshire Meeting.

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Location

Convenient for hospital visits and within walking distance to shops and food, with several guests noting a quiet, safe feel. Some, however, described the surroundings as sketchy or observed loitering.

Related guest reviews

8

Gary

Mar 14, 2023

·

Stayed 1 night

Although it is an older property it is well kept up and the area was quiet. Great price for the area it is located in.

6

Pat

Jun 20, 2025

·

Stayed 1 night

The area looked a little sketchy and the place reeked of weed.

4

Daniel

Jul 1, 2022

·

Stayed 1 night

Pretty shady looking characters haning around property

8

John

Jun 11, 2025

·

Stayed 1 night

Independent Hotel. Inside room was VERY CLEAN. Property is located in a business park type of area. Easy walk to local establishments for Food, Beverage & Shopping. my only criticism is they would not answer the telephone when I called to inform them my arrival was significantly delayed due to canceled flight

6

Nancy

Sep 25, 2023

·

Stayed 1 night

This was a reasonable place to stay, especially if you want a kitchenette, but it is important to know that it appears to be more of a place where people live for perhaps extended periods of time rather than what I would think of as a regular hotel. So, at least on a Saturday night it was kind of noisy outside with people hanging outside of their "apartments", playing music, etc., as they should be able to if they live there. But it was hard to get to sleep for a while.

8

William

Oct 27, 2024

·

Stayed 2 nights

Property is dated and not kept up. Staff is super friendly and helpful. Location was convenient. Price was right

8

Kristina

Feb 14, 2023

·

Stayed 1 night

This place was great for our needs for a one night stay. However, it is outdated and we stayed Super Bowl weekend, so there were some interesting characters staying at the hotel. The staff were great and the room was very clean and tidy. This hotel is in a good location for feeling safe. The price is you get what you pay for.

10

Tamara

Dec 20, 2024

·

Stayed 1 night

Convenient overnight stay, close to the hospital.

6

Brenda

Apr 14, 2023

·

Stayed 1 night

Had hot water from sink faucet but it never got warm in the shower. Would have been okay if they were filling a swimming pool, but not the shower. Staff was courteous. The worst problem for my daughter & I was the smell of to strong of air freshener or whatever they used for cleaning. My c-pap still had the smell in it when I used it at home the following night. It’s very close to Ortho Nebraska Hospital & the price was good for why we needed to stay there.

8

Cindy

Mar 25, 2024

·

Stayed 2 nights

It’s quiet and safe

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Dining

Not enough information in reviews.

Related guest reviews

8

Allene

May 12, 2022

·

Stayed 5 nights

It is different, not a chain. Missed the bkft, but we stopped at grocery so ok

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AI-generated summary based on recent guest reviews

Month	Average price
January	$66
February	$64
March	$64
April	$67
May	$76
June	$88
July	$67
August	$70
September	$70
October	$70
November	$66
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $82	19 $82
20 $82	21 $82	22 $82	23 $82	24 $82	25 $82	26 $82
27 $82	28 $82	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $82	3 $82
4 $82	5 $82	6 $82	7 $82	8 $82	9 $82	10 $82
11 $82	12 $82	13 $82	14 $82	15 $82	16 $82	17 $82
18 $82	19 $82	20 $82	21 $82	22 $82	23 $82	24 $82
25 $82	26 $82	27 $82	28 $82	29 $82	30 $82	31 $82

Townhouse Inn & Suites Omaha

Prices for Townhouse Inn & Suites Omaha

Monthly average prices

About this property

Location

Room options

Classic Room, 1 King Bed (No Pets)

Double Room, 2 Queen Beds (No Pets)

Guest reviews of Townhouse Inn & Suites Omaha

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Townhouse Inn & Suites Omaha

Prices for upcoming dates