Name: Holiday Inn Express Hotel & Suites Knoxville by IHG
Address: 6324 Papermill Drive, Bearden, Knoxville, Tennessee, United States of America, Knoxville, Knox County, US
Price range: US$111–US$439 per night
Rating: 8.58

What guests think

At Holiday Inn Express Hotel & Suites Knoxville by IHG, travelers repeatedly highlight clean, comfortable rooms, a well-stocked hot breakfast, and convenient interstate access for UT visits and road trips, making it an easy, practical choice.

Several reviews note traffic noise in rooms facing the interstate, and occasional maintenance issues like worn fixtures or water damage. Guests appreciate the ample parking, and the indoor pool is popular, though the water can feel cold. Service feedback is mostly positive despite a few isolated reservation or key hiccups. Expect a straightforward base suited to quick stops and campus visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is generally ample and convenient, including space for trailers, though it can fill during busy events. The indoor pool is popular with families, but several guests found the water chilly.

Related guest reviews

10

Amber

16 Oct 2023

·

Stayed 1 night

We stayed for a UT game. Checkin was a breeze; even allowed us early checkin. Parking was easy. Location was great. Room was clean and comfortable. Staff was friendly. We will definitely stay in the future.

8

Wade

29 Jun 2025

·

Stayed 2 nights

Comfortable, clean, and conveniently located. This property is easily accessible from I-40 in Knoxville, and is an easy drive to campus, shopping, and restaurants. The property was clean and relatively modern, even if lacking the polish of some other properties. Beds and rooms were very clean and comfortable. On-site breakfast is well-stocked and good for traveling families. Indoor pool and fitness center are small, but clean and serviceable. Staff was very friendly and helpful. Our only complaint was the noise. The property is on a frontage road immediately parallel to the interstate. Rooms facing the interstate have a lot of road noise. Rooms facing the back of the property are much quieter. Noise dampening curtains would go a long way.

8

regena

28 Feb 2025

·

Stayed 1 night

Only complaint i had was that the pool was advertised as heated but was awfully cold. Other than that it was very comfortable and clean. Close to the hospital like i was looking for.

10

Michael

13 Dec 2023

·

Stayed 1 night

Very beautiful and clean location nestled in the mountains. Room to park your uhaul or trailer too. Very friendly staff. Will def be back.

10

Arthur

28 Jun 2023

·

Stayed 1 night

Liked everything about the property, convenient to highway, easy parking, nice indoor pool. Only complaint would be that the beds are very high, makes it harder for shorter people.

10

Tyson

7 Jan 2024

·

Stayed 3 nights

Amazing area; amazing service. The hotel was spotless. The pool was great for the kids.

8

Melissa

25 Feb 2024

·

Stayed 1 night

Kids enjoyed the pool, water was a little too chilly for me. Breakfast was good. Stay was quiet. Staff friendly. Shower could have been cleaned better as there was hair on the hanging shampoo bottles in the shower, but overall, I would stay again.

10

Laura

13 Aug 2025

·

Stayed 1 night

Great place to stay with great parking for vehicles and trailers

10

Michael

12 Nov 2025

·

Stayed 1 night

Breakfast was hot and fresh and well stocked, staff was very friendly and accommodating, plenty of parking and was safe and well let - room was very clean and I appreciate the fact that the beds had protective encasements on them.

10

Fred

12 Aug 2025

·

Stayed 2 nights

Great place to stay, near Knoxville and the University of Tennessee to move your kid into school. It was a quick 10-15 minute drive to campus, the breakfast was excellent, and the place was clean. The only problem was that, many others had the same idea and stayed here, but their parking lot was full.

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Cleanliness

Reviews commonly describe rooms and public areas as clean, with housekeeping keeping spaces tidy. A number of guests reported upkeep or hygiene lapses such as worn bathrooms, musty or dirty carpets, and occasional missed shower cleaning.

Related guest reviews

6

Maria

22 Sept 2024

·

Stayed 1 night

Check in was quick and easy. The fire escape door to the back parking was locked and we couldn’t get out from the inside. The room smelled the carpet was full of mildew.

10

Sonja

27 Feb 2025

·

Stayed 1 night

Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.

8

Emilee

30 Nov 2025

·

Stayed 2 nights

The room was clean & comfortable. Although the bathroom area definitely needs some repairs. The shower tile was needing a good cleaning, the soap holders in the shower were loose, the paint on the walls were bubbly/rippled due to moisture, the shower rod was very cheap/flexible, bending

10

Alisha

22 Oct 2025

·

Stayed 1 night

The hotel was easy to access from the interstate. It was clean and the breakfast was good.

6

Becky

10 Nov 2023

·

Stayed 1 night

Everything about his hotel was great EXCEPT the CARPET IS FILTHY AND NEEDS REPLACED! Everything else was very clean. There was crusty crap between the night stand and bed. The carpet just needs to go. And the room number sign had fallen off.

10

Stefan

14 Jul 2025

·

Stayed 1 night

Nice clean rooms and good breakfast

10

Lisa

11 Aug 2025

·

Stayed 1 night

We really enjoyed our stay. The place is very clean. The staff was knowledgeable and friendly. The complimentary breakfast was great. Fresh and hot food with a great selection. Coolest part was their pancake machine. And definitely try the orange infused water. It was a great experience and we will stay again.

10

Vladimir

12 Jul 2025

·

Stayed 3 nights

The staff was kind and friendly, everything was clean, and the atmosphere was peaceful and comfortable — exactly what we were looking for. We truly enjoyed our stay!

8

Melissa

25 Feb 2024

·

Stayed 1 night

Kids enjoyed the pool, water was a little too chilly for me. Breakfast was good. Stay was quiet. Staff friendly. Shower could have been cleaned better as there was hair on the hanging shampoo bottles in the shower, but overall, I would stay again.

10

Michael

12 Nov 2025

·

Stayed 1 night

Breakfast was hot and fresh and well stocked, staff was very friendly and accommodating, plenty of parking and was safe and well let - room was very clean and I appreciate the fact that the beds had protective encasements on them.

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AI-generated summary based on recent guest reviews

Rooms

Guests praise comfortable beds and, at times, spacious rooms, though decor can feel dated in places. Traffic noise is a recurring issue for rooms facing the interstate, and a few noted loud or underperforming A/C or window sealing.

Related guest reviews

8

Wade

29 Jun 2025

·

Stayed 2 nights

Comfortable, clean, and conveniently located. This property is easily accessible from I-40 in Knoxville, and is an easy drive to campus, shopping, and restaurants. The property was clean and relatively modern, even if lacking the polish of some other properties. Beds and rooms were very clean and comfortable. On-site breakfast is well-stocked and good for traveling families. Indoor pool and fitness center are small, but clean and serviceable. Staff was very friendly and helpful. Our only complaint was the noise. The property is on a frontage road immediately parallel to the interstate. Rooms facing the interstate have a lot of road noise. Rooms facing the back of the property are much quieter. Noise dampening curtains would go a long way.

10

Jeff

21 Jul 2023

·

Stayed 1 night

Nice big tv, great desk chair, extremely comfortable bed.

10

Sonja

27 Feb 2025

·

Stayed 1 night

Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.

10

James

27 Feb 2025

·

Stayed 1 night

This property is convenient and centrally located - not far from downtown.-- so a less expensive option to downtown. We stayed on the fourth floor- there is some interstate noise staying on the front side on the fourth floor. The first floor didn't have that noise. I suggest if one is staying on an upper floor to get a room on the back side of the hotel. Staff is very nice and helpful. We liked Claire who helped us with check-in. .

10

Melissa

23 Sept 2024

·

Stayed 1 night

We had a great experience. The beds were so comfy and the room was very clean. Bathroom was roomy and nice shower. The complimentary breakfast was a nice perk!

10

Mario G.

12 Aug 2023

·

It was a clean room with good temperature control.

10

Carrie

15 Sept 2024

·

Stayed 2 nights

Great location, quick drive to UT. Clean and good breakfast options. Only complaint: no luggage rack or bench to put a suitcase.

8

Charlene

13 Jul 2024

·

Stayed 1 night

Clean and comfortable hotel. Staff at check in was pleasant and efficient. Complimentary breakfast in the morning was good - the usual fare with eggs bacon biscuits and gravy and pastries. Property was well maintained. Only down side was the A/C in the room was extremely loud and had a hard time cooling the room below 73. So if you like a cool quiet room you might be disappointed

10

brent

14 Aug 2025

·

Stayed 2 nights

The room was very clean and smelled nice. It was spacious and four people had plenty of room to move around. Bed was very comfortable. Will definitely book again.

8

Jennifer

23 Feb 2025

·

Stayed 4 nights

Staff was great but the hotel is right next to the interstate so very noisy when you have a room facing the interstate. Food was fine but some of the machines were not in use. Room was somewhat updated but had loose fixtures and peeling wallpaper.

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Service

Staff are frequently described as friendly and helpful, and check-in is often smooth. A few guests reported administrative issues with reservations or room keys.

Related guest reviews

2

kay

28 Apr 2024

·

Stayed 2 nights

Upon arrival, the hotel did not have 2 rooms booked and was unable to accommodate us. We cancelled our reservation, #78638445 and made reservations at the Marriott. They could not explain what had happened either. We were very disappointed about the whole experience. Kay Gilbert

10

Amber

16 Oct 2023

·

Stayed 1 night

We stayed for a UT game. Checkin was a breeze; even allowed us early checkin. Parking was easy. Location was great. Room was clean and comfortable. Staff was friendly. We will definitely stay in the future.

10

CYNTHIA

27 May 2024

·

Stayed 2 nights

great hotel with friendly staff

10

JAMES

30 Aug 2025

·

Stayed 5 nights

Very polite and professional front desk staff, building engineers and housekeeping professionals.

10

Jacob

8 May 2024

·

Stayed 1 night

Front desk lady was so nice and helpful! Very nice hotel.

10

Jennifer

6 Jan 2025

·

Stayed 1 night

Great hotel right off I-75. The staff is super friendly and helpful.

10

Kimberly

2 Aug 2023

·

Stayed 1 night

Check in was a breeze, and the clerk at the desk even let us pick our room. Great hotel, will stay here again!

2

Brandon

25 Feb 2024

·

I was in my room relaxing and some random lady walked into my room with a key. Somehow the front desk forgot I had just checked into my room and gave the room to someone else. When I complained I was told management would reach out to me and they never did. Later in the evening, I was going back to my room, and the keys didn't work. I had to go back to the front desk and get new keys. My first thought was someone else got the room yet again. Thankfully that didn't happen. Again I complained to the front desk and have yet to hear from management.

10

Lisa

11 Aug 2025

·

Stayed 1 night

We really enjoyed our stay. The place is very clean. The staff was knowledgeable and friendly. The complimentary breakfast was great. Fresh and hot food with a great selection. Coolest part was their pancake machine. And definitely try the orange infused water. It was a great experience and we will stay again.

10

Kennith

25 May 2025

·

Stayed 1 night

The evening and night clerk were both great.

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Location

Location is convenient to the interstate, UT campus, hospitals, and shopping, offering an easy base for Knoxville visits. However, proximity to the highway means some rooms can experience noticeable traffic noise.

Related guest reviews

8

James

2 Sept 2024

·

Stayed 1 night

Clean, convenient to mall and dining, pleasant staff but bathroom fan did not work and could hear road traffic at night

8

Wade

29 Jun 2025

·

Stayed 2 nights

Comfortable, clean, and conveniently located. This property is easily accessible from I-40 in Knoxville, and is an easy drive to campus, shopping, and restaurants. The property was clean and relatively modern, even if lacking the polish of some other properties. Beds and rooms were very clean and comfortable. On-site breakfast is well-stocked and good for traveling families. Indoor pool and fitness center are small, but clean and serviceable. Staff was very friendly and helpful. Our only complaint was the noise. The property is on a frontage road immediately parallel to the interstate. Rooms facing the interstate have a lot of road noise. Rooms facing the back of the property are much quieter. Noise dampening curtains would go a long way.

10

Jennifer

29 Jul 2024

·

Stayed 1 night

We needed a last minute place to sleep on our way to our vacation destination. This was a perfect place. Clean, comfortable, good breakfast, and close to the highway.

10

James

27 Feb 2025

·

Stayed 1 night

This property is convenient and centrally located - not far from downtown.-- so a less expensive option to downtown. We stayed on the fourth floor- there is some interstate noise staying on the front side on the fourth floor. The first floor didn't have that noise. I suggest if one is staying on an upper floor to get a room on the back side of the hotel. Staff is very nice and helpful. We liked Claire who helped us with check-in. .

10

Alisha

22 Oct 2025

·

Stayed 1 night

The hotel was easy to access from the interstate. It was clean and the breakfast was good.

10

Trey

10 Apr 2025

·

Stayed 1 night

In great location of Knoxville. Love west and papermill area. Great staff and location!

6

Steven

11 Jun 2024

·

Stayed 1 night

Decent for the price. Easy access to the highway.

8

Rick

13 Sept 2023

·

Stayed 1 night

Easy access from interstate. Staff was helpful.

10

Angela

2 Feb 2025

·

Stayed 1 night

It is a very nice hotel. It's very clean and convenient to the hospital where we were visiting our grandson.

10

Fred

12 Aug 2025

·

Stayed 2 nights

Great place to stay, near Knoxville and the University of Tennessee to move your kid into school. It was a quick 10-15 minute drive to campus, the breakfast was excellent, and the place was clean. The only problem was that, many others had the same idea and stayed here, but their parking lot was full.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for being hot, fresh, and well stocked with a good variety, with many calling it excellent. Minor downsides include occasional equipment outages, but overall the morning spread stands out.

Related guest reviews

8

Wade

29 Jun 2025

·

Stayed 2 nights

Comfortable, clean, and conveniently located. This property is easily accessible from I-40 in Knoxville, and is an easy drive to campus, shopping, and restaurants. The property was clean and relatively modern, even if lacking the polish of some other properties. Beds and rooms were very clean and comfortable. On-site breakfast is well-stocked and good for traveling families. Indoor pool and fitness center are small, but clean and serviceable. Staff was very friendly and helpful. Our only complaint was the noise. The property is on a frontage road immediately parallel to the interstate. Rooms facing the interstate have a lot of road noise. Rooms facing the back of the property are much quieter. Noise dampening curtains would go a long way.

10

Sonja

27 Feb 2025

·

Stayed 1 night

Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.

10

Maggie

11 Oct 2023

·

Stayed 1 night

The stay was great! The bed was super comfy. The breakfast was wonderful especially the cinnamon rolls!! The hotel was nice and clean and even the elevators smelled clean.

10

Alisha

22 Oct 2025

·

Stayed 1 night

The hotel was easy to access from the interstate. It was clean and the breakfast was good.

10

Stefan

14 Jul 2025

·

Stayed 1 night

Nice clean rooms and good breakfast

10

Lisa

11 Aug 2025

·

Stayed 1 night

We really enjoyed our stay. The place is very clean. The staff was knowledgeable and friendly. The complimentary breakfast was great. Fresh and hot food with a great selection. Coolest part was their pancake machine. And definitely try the orange infused water. It was a great experience and we will stay again.

10

Shannon

22 Jul 2024

·

Stayed 1 night

The rooms were super clean and the breakfast was the best I have ever had! I would recommend this facility to everyone.

10

Michael

12 Nov 2025

·

Stayed 1 night

Breakfast was hot and fresh and well stocked, staff was very friendly and accommodating, plenty of parking and was safe and well let - room was very clean and I appreciate the fact that the beds had protective encasements on them.

10

John

22 Mar 2025

·

Stayed 1 night

The clerk at check-in was very friendly. And the breakfast was amazing. There was biscuits and gravy, bacon, scrambled eggs, hash, brown potatoes, and a bunch of cold stuff. I travel to a lot of places and most of them don’t have breakfast this good.

8

Jennifer

23 Feb 2025

·

Stayed 4 nights

Staff was great but the hotel is right next to the interstate so very noisy when you have a room facing the interstate. Food was fine but some of the machines were not in use. Room was somewhat updated but had loose fixtures and peeling wallpaper.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$126
February	US$140
March	US$170
April	US$175
May	US$191
June	US$142
July	US$118
August	US$132
September	US$167
October	US$171
November	US$168
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $151	18 $256	19 $246
20 $112	21 $120	22 $134	23 $150	24 $175	25	26
27 $126	28 $135	29 $150	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $439	3
4 $130	5 $136	6 $140	7 $134	8 $148	9 $177	10 $187
11 $116	12 $126	13 $150	14 $146	15 $187	16	17
18 $123	19 $119	20 $128	21 $130	22 $127	23 $198	24 $163
25 $111	26 $135	27 $135	28 $144	29 $118	30 $151	31 $158

Holiday Inn Express Hotel & Suites Knoxville by IHG

Prices for Holiday Inn Express Hotel & Suites Knoxville by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Suite, 1 Bedroom

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Mobility Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel & Suites Knoxville by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Knoxville by IHG

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