Is parking available at the property?

Self parking is available on-site for a fee of USD 4.00 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included for guests. The specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum pet fee of USD 50 per accommodation, per stay, up to a maximum of USD 150 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some rooms.

What is the location of the property in relation to key landmarks?

The hotel is conveniently located near the airport and within a 10-minute walk of Alerus Center and Splasher's of the South Seas. It is approximately 0.6 miles from the University of North Dakota and 0.8 miles from Japanese Gardens.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 7:00 AM to 11:00 PM. Additionally, there is an outdoor heated pool.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though the specific age limit is not provided.

Staybridge Suites Grand Forks Hotel in the USA

Average nightly price at Staybridge Suites Grand Forks by IHG by month, last 12 months (USD)
Month	Average price
January	US$156
February	US$154
March	US$139
April	US$144
May	US$144
June	US$139
July	US$156
August	US$170
September	US$175
October	US$176
November	US$196
December	US$133

What guests think

At Staybridge Suites Grand Forks by IHG, travelers highlight friendly, helpful staff, spacious family‑friendly suites, and a consistently praised hot breakfast, alongside a convenient location near the Alerus Center and shopping, but note recurring maintenance and housekeeping lapses.

Families like the pool and kiddie area, yet many mention the hot tub being out of order and occasional dirty or cold pool water, with a few reports of gym TVs or laundry machines not working. Suites are roomy with comfortable beds and layouts, but furniture is dated, pull-out couches are uncomfortable or missing linens, and some guests note noise from thin walls or hard floors. Several stays involved delayed check-ins, incorrect or unavailable room types, and door-key problems. Overall, expect a convenient, family-friendly stay with great breakfast if you can accept some wear and intermittent maintenance or service hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Family-friendly pool and kiddie pool are popular, but guests repeatedly report hot tub outages and occasionally dirty or cold pool water; a few noted gym TV and laundry machines not working.

Related guest reviews

8

Sean

6 Mar 2023

·

Stayed 2 nights

The hotel is very comfortable. In need of some renovation. The ice maker did not work in the room. The floor in the kitchen was beat up. The beds were comfortable and the pool/spa area was very nice. Great little breakfast area with good food.

10

AARON

19 Mar 2025

·

Stayed 11 nights

Good place. A few things I noticed. One washer/dryer unit wasn't working before I checked in. I was there for a week so I'm not sure if management had a contract to have someone to come during that time to fix the problem. In the fitness room, the TVs on the treadmills did not work to bring up cable. There was a guy trying to get it working with no success :) I really like the room however I noticed to things: - There was a lot of mold under the lip of the toilet. I'm sure other people can possibly catch the flu from being exposed to using the toilet. Happened to me before in the past - The Bathroom plug was already broken when I got the room. I had to buy a bath tub drain stopper from Target so I can actually soak in a bath for the first time in a year.(Most apartment overseas doesn't have a tub) Overrall I would strongly recommend to international people of business to stay in this hotel. Just a few things I noticed that I needed to report to you. Thank you for your time.

6

Darin

28 Apr 2024

·

Stayed 2 nights

The was out of order the first night, the hot tub was out of order both nights. Hotel was a bit worn. The bed was comfortable, breakfast was nice, room was spatious.

6

Jason

13 Oct 2025

·

Stayed 1 night

Breakfast was excellent, very disappointed the hot tub wasn't available. Pool and baby pool needed a good cleaning. Room our bottom bed skirt was filthy. Beds were okay for comfort. Kitchen was beautiful and clean. Staff was excellent!

8

katie

24 Nov 2024

·

Stayed 1 night

Very impressive continental breakfast and nice commons area. Room clean and overall hotel quiet. Would stay again. Hot tub was enjoyed.

10

Brittany

2 Jan 2024

·

Stayed 1 night

Amazing service, clean rooms, only complaint was pool water was quite dirty and hot tub jets didn’t work.

10

Shari

2 Jan 2023

·

Stayed 2 nights

We stayed here for a family vacation after Christmas and my kids loved it!! We got a suite and it had plenty of room for all six of us and the beds were very comfortable. The kids enjoyed the pool, kiddie pool, and the hot tub. Breakfast was amazing and our stay was great!

8

Megan

19 Apr 2024

·

Stayed 2 nights

Family room was great and matched expectations. Pool area was great. Only disappointed that the hot tub was not working properly during our stay.

2

cathy

2 May 2024

·

Stayed 3 nights

The outside of the hotel and the main floor are elegant. The front desk staff were friendly and courteous. The breakfast had many options. Unfortunately, the room was dirty. The bedroom was not properly vacuumed and the tv stand dresser was dusty/ dirty. My toddler crawled under the dining table and came out with a used glucometer strip( had blood in it). I went to go warm up milk for my baby in the microwave and it was dirty. We were there 3+ days and housekeeping never came to do "light" housekeeping. We asked at the front desk if we needed to request housekeeping and they," no, as long as you don't put out the sign, they will clean your room". They never did. We went to take our 3 toddlers down to the kids splash pool. The water feature did not work and the water was cold. I went to use the hot tub and it was also broken. We talked to the staff and they stated they didn't know why it was broken and had no idea when it would be fixed. The pool/hot tub is one of main reasons we stay at a hotel. I would not recommend this hotel, I would suggest staying at the Country Inn & Suites or the Holiday Inn Express instead.

8

Stefanie

12 Apr 2024

·

Stayed 3 nights

It was geared for families; we had a 2 bedroom/2 bathroom suite and it was perfect for what we needed. They had free continental breakfast each morning with a great variety and a great pool area with a kiddie pool, large pool and hot tub. The pool was flooded on our last day, so we weren't able to enjoy it, but the staff were really attentive and offered the kids free snacks for the inconvenience. The couch wasn't very comfortable, and the cushions kept sinking in, the chairs in the dining lobby area had a lot of wear and tear on them as well but during our stay, they did replace all of them with alternate chairs. Overall, it was a great stay, we will definitely return!!

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Cleanliness

Many guests found rooms and common areas clean, but several reported dirty or poorly serviced rooms, leftover trash, mold, odors, and missed housekeeping.

Related guest reviews

10

AARON

19 Mar 2025

·

Stayed 11 nights

Good place. A few things I noticed. One washer/dryer unit wasn't working before I checked in. I was there for a week so I'm not sure if management had a contract to have someone to come during that time to fix the problem. In the fitness room, the TVs on the treadmills did not work to bring up cable. There was a guy trying to get it working with no success :) I really like the room however I noticed to things: - There was a lot of mold under the lip of the toilet. I'm sure other people can possibly catch the flu from being exposed to using the toilet. Happened to me before in the past - The Bathroom plug was already broken when I got the room. I had to buy a bath tub drain stopper from Target so I can actually soak in a bath for the first time in a year.(Most apartment overseas doesn't have a tub) Overrall I would strongly recommend to international people of business to stay in this hotel. Just a few things I noticed that I needed to report to you. Thank you for your time.

8

Careen

3 Jun 2024

·

Stayed 1 night

For the amount of money spent on this hotel for one night ($414.14 CDN) I expected it to be a little more upscale. The hallways were very messy with marked walls, the pool area was an absolute disaster and no ventilation, the suite itself, the kitchen floor was all ripped and the refrigerator dented, and the rooms could’ve been a lot cleaner. Not that it was a complete write off, but there could’ve been, much better upkeep on that place for the price you pay.

6

Jason

13 Oct 2025

·

Stayed 1 night

Breakfast was excellent, very disappointed the hot tub wasn't available. Pool and baby pool needed a good cleaning. Room our bottom bed skirt was filthy. Beds were okay for comfort. Kitchen was beautiful and clean. Staff was excellent!

2

Mary

12 Feb 2024

·

Checked in and building was dirty. Room had not even been cleaned and was still dirty from previous guests. Unchanged bedding, food, full garbages. Staff at hotel said their cleaning crew had quit and the temp one only cleans some of the rooms that they get to. Whole place was in disarray and unsanitary. Had to stay elsewhere short notice and never got refunded.

6

Erica

23 Nov 2023

·

Stayed 1 night

Cleanliness of room needs to improve significantly. A lot of dirt throughout .Damaged items in rooms…..drawer handle bent and hanging, ottomans are so beat up and worn it’s gross to sit in living room . Full garbage and empty alcohol bottles left behind. Only one coffee mug for use in the morning. Drawers won’t stay shut, hazard in bedroom and bathroom. Bedroom doors won’t stay shut in a 2 bedroom suite sharing with other people, no privacy. I was allowed to check in early which was very helpful.

6

Randall

13 Mar 2024

·

Stayed 2 nights

The bathroom was dirty and the sink was clogged. We asked the room to be cleaned and gave them a nice tip, and the garbage was not taken out.

10

Glenda

6 Jan 2025

·

Stayed 1 night

The rooms are clean and spacious with comfortable beds. The suite has separate bedrooms with a living area and kitchen. They have the nicest free breakfast I have seen at a hotel. Friendly staff. Book it!

8

Aganetha

6 Jul 2024

·

Stayed 1 night

The breakfast was phenomenal. We really liked the fresh fruit and amazing scones. We waited several minutes to check in. No one was at the front desk when we arrived. We got to our room and discovered that the small kitchen garbage was completely full -to the brim! Plus someone left behind a craft/project of some kind in one of the kitchen cupboards. The hot tub was too hot!! We own a hot tub and this tub was so uncomfortable that I couldn't stay in for longer than 5-8 mins at most. I stepped out and my skin was so red! Again - we own a tub so we know this isn't a normal temperature. Otherwise, the hotel bed was super comfortable! We really liked the option to have a soft or firm pillow. Loved the DOVE soap, shampoo, lotion, etc. We will definitely try this hotel again but would encourage them to train the housekeeping staff to check all cupboards and also to adjust the hot tub temperature so that it's not so hot! The hotel and our room was modern, clean and comfortable!

2

cathy

2 May 2024

·

Stayed 3 nights

The outside of the hotel and the main floor are elegant. The front desk staff were friendly and courteous. The breakfast had many options. Unfortunately, the room was dirty. The bedroom was not properly vacuumed and the tv stand dresser was dusty/ dirty. My toddler crawled under the dining table and came out with a used glucometer strip( had blood in it). I went to go warm up milk for my baby in the microwave and it was dirty. We were there 3+ days and housekeeping never came to do "light" housekeeping. We asked at the front desk if we needed to request housekeeping and they," no, as long as you don't put out the sign, they will clean your room". They never did. We went to take our 3 toddlers down to the kids splash pool. The water feature did not work and the water was cold. I went to use the hot tub and it was also broken. We talked to the staff and they stated they didn't know why it was broken and had no idea when it would be fixed. The pool/hot tub is one of main reasons we stay at a hotel. I would not recommend this hotel, I would suggest staying at the Country Inn & Suites or the Holiday Inn Express instead.

10

Dustin

11 Oct 2025

·

Stayed 1 night

Very friendly check in and clean beautiful hotel. Would definitely stay again

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Rooms

Suites are roomy with comfortable beds and layouts for families, but furniture is dated, pull-out couches are uncomfortable or missing linens, and some guests experienced noise from thin walls or hard floors.

Related guest reviews

10

Tabitha

3 Oct 2025

·

Stayed 1 night

Room was spacoius and perfect for our family of 5. Desk person was friendly.

6

Dezirae

3 Apr 2023

·

Stayed 1 night

The property was beautiful. The walls are paper thin. Our room was on the second floor overlooking the lobby. There were quite a few people in the lobby area having drinks, I could hear them in my room. Also could hear a man snoring from the room next to us. Our pullout bed did not have linen or pillows, I had to call down to the front desk, and they brought them up right away.

8

Jodie

4 Apr 2024

·

Stayed 1 night

Good location. Lots of parking. Room was in rough shape and needs to be updated.

8

Tony

22 Feb 2025

·

Stayed 1 night

Hotel room showed quite a bit of wear.

6

Tricia

2 Jan 2025

·

Stayed 3 nights

Everything was good except the couches and hydra beds/pull out couches are very old and uncomfortable. There were also no sheets and pillows for it

10

Shari

2 Jan 2023

·

Stayed 2 nights

We stayed here for a family vacation after Christmas and my kids loved it!! We got a suite and it had plenty of room for all six of us and the beds were very comfortable. The kids enjoyed the pool, kiddie pool, and the hot tub. Breakfast was amazing and our stay was great!

6

Jennifer

16 Sept 2025

·

Stayed 2 nights

The location was wonderful The room was really dated/ run down Furniture had seen a better day … stained, torn, ripped up The staff was friendly The breakfast was nice

10

Glenda

6 Jan 2025

·

Stayed 1 night

The rooms are clean and spacious with comfortable beds. The suite has separate bedrooms with a living area and kitchen. They have the nicest free breakfast I have seen at a hotel. Friendly staff. Book it!

8

Lea

7 Mar 2025

·

Stayed 1 night

Great suite for my family of 8! Will stay again.

10

Michael

21 May 2024

·

Stayed 2 nights

2 bedroom Suite was great Wood floors transmits noise but fortunately people above us went to bed early

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Service

Staff are widely described as friendly and helpful. However, multiple reviews cite delayed check-ins, wrong or unavailable room types, door-key issues, and occasional billing or communication problems.

Related guest reviews

6

Michael

31 Mar 2024

·

Stayed 1 night

Hotel was good and clean. Just had issues with check-in as the room wasn't ready at check in time. Had to come back an hour later.

8

Dannalee

24 May 2024

·

Stayed 1 night

We got upgraded because our room wasn’t ready and it was great! The room was a suite but bigger than we booked and we really appreciated it. Continental breakfast was great too!

10

Charlene

7 Apr 2024

·

Stayed 2 nights

The front desk staff Trevor was pleasant, accommodating and so helpful with all questions regarding the city of grand forks and the hotel.

10

Janet

5 Jan 2026

·

Stayed 2 nights

Staff was very friendly and attentive . Great value for what you get. Loved the social hours during the week!

8

Sandra

4 Mar 2024

·

Stayed 1 night

The stay was fine but the check in was terrible! We had to wait over an hour to get to a room. Excuses were the lack of staff to handle the amount of rooms vacated from the night before. I do understand and they were handling a lot of disgruntled clients due to this. They did do good keeping their cool. The room was good. A little tattered here and there but seemed clean enough especially with those conditions.

2

Karie

26 Jan 2024

·

Stayed 2 nights

Dirty. Waited two hours after check-in time to get into my suite.

8

Byron

15 Dec 2024

·

Stayed 2 nights

We love the Staybridge and stay there as often as we can. This time however, we had to ask for sheets for the pull out and only got a blanket. We were charged for the wrong room and had to sort it out. Also, our door keeys didnt work and we had to have them rekeyed 3xs in 2 days. But this hotel is very clean and comfortable.

10

Andrew

20 Feb 2023

·

Stayed 1 night

Great staff; very friendly and helpful. Room was very clean and comfortable. Sound reduction was great; hardly heard our neighbours upstairs. Great amenities. Location is less than five minutes away from major shopping and entertainment venues. Great value for the cost!

8

Amanda

8 Oct 2024

·

Stayed 1 night

Breakfast was Amazing!!! Love the choices. Only downfall was our room key stopped working and after getting a few new keys they still didn’t work. They had to have maintenance get it opened. The kids had wanted to go swimming after breakfast but they couldn’t.

10

Dustin

11 Oct 2025

·

Stayed 1 night

Very friendly check in and clean beautiful hotel. Would definitely stay again

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Location

Across from the Alerus Center and close to shopping and dining, with easy access and ample parking reported.

Related guest reviews

10

Alex

12 Nov 2024

·

Stayed 2 nights

Super convenient access to Alerus Stadium. My room was directly across. Best place to stay if going to a game or an event there.

8

Jonathan

27 Mar 2024

·

Stayed 2 nights

Excellent breakfast, rooms are spacious. If you need to book an extended stay, this would be a great place. Some areas could use a refresh.

8

KARLA

17 Sept 2025

·

Stayed 2 nights

Right across from Alerus Center.

8

Shawna

21 Sept 2024

·

Stayed 1 night

We have been staying at this location for years when we visit Grand Forks, and always get a 2 bedroom, 2 bathroom suite. The hotel is quiet and in a nice location, the common areas are clean, and the amenities are good. The staff are friendly and helpful, however they say little perks like late check out are reserved only for clients who are reward member holders and book directly with the hotel and not through booking sites such as Expedia. Our room was not ready on time and at first they wouldn’t agree to giving us a late check out in return (for the same amount of time they were late in checking us in) but eventually the manager came out and agreed to give us a 1 hour late check out. The rooms are getting old and tired and in need of some renovations and new furniture. The sofa is really decrepit and really should not be in there.

8

Jodie

4 Apr 2024

·

Stayed 1 night

Good location. Lots of parking. Room was in rough shape and needs to be updated.

8

Kathryn

25 Mar 2023

·

Stayed 2 nights

Pool was great along with fitness area. It was close to all the main shopping and dining Grand Forks has to offer.

10

Andrew

20 Feb 2023

·

Stayed 1 night

Great staff; very friendly and helpful. Room was very clean and comfortable. Sound reduction was great; hardly heard our neighbours upstairs. Great amenities. Location is less than five minutes away from major shopping and entertainment venues. Great value for the cost!

10

Kim

13 Oct 2024

·

Stayed 2 nights

Great location, very spacious, and a wonderful breakfast!!

10

Victor

12 Feb 2024

·

Stayed 2 nights

Very comfortable and close to everything

10

Laurie

12 Jan 2025

·

Stayed 1 night

Great location close to shopping center and food service.

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Dining

Breakfast consistently earns high praise for quality and variety, with fresh fruit and rotating options noted. A few comments mention worn dining chairs and limited gluten-free choices.

Related guest reviews

10

Mary Grace

28 Jul 2025

·

Stayed 1 night

We had an excellent stay. Staff are friendly and great buffet breakfast! The ambiance is relaxing. We will be back!

8

Dannalee

24 May 2024

·

Stayed 1 night

We got upgraded because our room wasn’t ready and it was great! The room was a suite but bigger than we booked and we really appreciated it. Continental breakfast was great too!

6

Jason

13 Oct 2025

·

Stayed 1 night

Breakfast was excellent, very disappointed the hot tub wasn't available. Pool and baby pool needed a good cleaning. Room our bottom bed skirt was filthy. Beds were okay for comfort. Kitchen was beautiful and clean. Staff was excellent!

10

Norman

3 Jan 2023

·

Stayed 19,359 nights

Very well done homey 2 bedroom suite. the vinyl on all the chairs in breakfast room and in our suite are starting to get cracked and will need to be replaced soon. but other then that very clean. great breakfast

10

Bernadette

31 Mar 2024

·

Stayed 3 nights

It was a great place to bring the family. The pool was wonderful, hot tub was very warm.The breakfast layout was ample with a good variety and different each day. There was fresh fruit and the yogurt had fresh fruit choices too.

10

Nicole

19 Feb 2023

·

Stayed 1 night

Love the breakfast!!

10

Glenda

6 Jan 2025

·

Stayed 1 night

The rooms are clean and spacious with comfortable beds. The suite has separate bedrooms with a living area and kitchen. They have the nicest free breakfast I have seen at a hotel. Friendly staff. Book it!

10

Kim

13 Oct 2024

·

Stayed 2 nights

Great location, very spacious, and a wonderful breakfast!!

10

Beth

18 Feb 2023

·

Stayed 3 nights

the kindness of the staff, the excellent breakfast options, the parking, the rooms were clean, love the suite I had.

6

Sarah

29 Dec 2022

·

Stayed 19,353 nights

It would be nice if the breakfast had some gluten free options for those with Celiac Disease. All the pool toys were locked up and staff did not offer to take them out. There is some definite wear and tear in the room we were in, could use some updating. It would also be nice to have a larger garbage can in the kitchen. I like that they do have a place to plug your vehicle into when the weather is cold.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $142	9 $189	10 $189	11 $146	12 $136	13 $135	14 $135
15 $118	16 $143	17 $164	18 $150	19 $149	20 $224	21 $192
22 $113	23 $116	24 $116	25 $110	26 $149	27	28
29 $113	30 $163

Su	Mo	Tu	We	Th	Fr	Sa
		1 $166	2 $154	3 $285	4 $272	5 $261
6 $120	7 $142	8 $142	9 $142	10 $317	11	12
13 $117	14 $138	15 $142	16 $142	17 $164	18 $188	19 $145
20 $110	21 $110	22 $110	23 $119	24 $110	25 $114	26 $101
27 $97	28 $110	29 $110	30 $110	31 $225

Staybridge Suites Grand Forks by IHG

Prices for Staybridge Suites Grand Forks by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Roll-In Shower, Kitchen (2 Double Bed, Mobility Roll Shower)

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility Tub)

Suite, 1 Bedroom, Kitchen (2 Double Beds, Sofa Bed)

Studio Suite, 1 Queen Bed with Sofa Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen

Studio Suite, Kitchen

Suite, 2 Bedrooms, Accessible Bathtub, Kitchen (1 King, 2 Double Bd, Mob Tub)

Suite, 1 Bedroom, Kitchen (1 King Bed, Sofa Bed)

Suite, 2 Bedrooms, Kitchen (1 King and 2 Double Beds)

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed, Comm)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (1 King, Mobility Tub)

Suite, 1 Bedroom, Accessible, Kitchen (1 Queen Bed, Comm)

Suite, 1 Bedroom, Kitchen (1 Queen Bed, Sofa Bed)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Comm)

Suite, 2 Bedrooms, Kitchen (1 King, 2 Double Bd, Comm, Mob Tub)

Guest reviews of Staybridge Suites Grand Forks by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Grand Forks by IHG

Prices for upcoming dates