Name: Staybridge Suites Philadelphia- Montgomeryville by IHG
Address: 119 Garden Golf Boulevard, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: $116–$195 per night
Rating: 7.85

What guests think

At Staybridge Suites Montgomeryville by IHG, travellers frequently applaud friendly, accommodating staff and the spacious suite-style rooms with kitchens, while several reviews cite dated, worn furnishings, intermittent maintenance issues, and inconsistent cleanliness, alongside repeated mentions of the pool being closed.

The location is convenient for shops, restaurants, and major roads, with some guests appreciating nearby trails. Feedback on breakfast ranges from plentiful and well stocked to sparse or poorly prepared, and a few note enjoyable evening socials. Noise from other rooms and limited housekeeping, especially on weekends, appear in multiple reviews, and several guests mention small parking fees. Overall, it suits longer stays, but verifying amenity status and room condition before arrival is wise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: the pool is frequently closed, and several amenities (gym equipment, laundry, and ice machines) are sometimes out of order. Some guests also report a small daily parking fee.

Related guest reviews

8

Carlos

Jun 14, 2025

·

Stayed 11 nights

Great place, near shops and restaurants. Breakfast was good. Party of 6 which 4 are kids. Gave it 4 starts because of pool not in service. Stayed 10 days. Will booked again in the future hoping the pool will be back in service.

2

Lucy

Apr 11, 2024

·

Stayed 1 night

Bathtub was moldy and stained, carpet was covered in crumbs, generally unclean, laundry room had only one working washer and no working dryers, “gym” was just 4 cardio machines, drinking fountains not working, soda fountain and juice fountain at breakfast not working

4

ERIC

Aug 5, 2025

·

Stayed 2 nights

Booked the hotel with pool since I was traveling with my three children but the pool was closed due to "maintenance". Fire Alarm also went off during my stay so we all had to exit hotel.

6

Chan

Jun 8, 2025

·

Stayed 1 night

There're small ants in robby and room. And they charge a daily parking fee even shared space with other hotel.

8

Martin

Dec 3, 2024

·

Stayed 3 nights

Rooms were spacious and comfortable. Wasn't happy that the pool was closed.

4

Paul

Jan 1, 2025

·

Stayed 1 night

We weren't told until we arrived for check in that the pool was closed. Which unfortunately was the main reason we picked this hotel. The entire second floor smelled like there had just been a fish microwaving contest. We opened the pull out sofa bed and trash fell out. There was trash in the hallway in front of our room door next to a giant bleach(?) stain. There was a thunderstorm so the direct TV was constantly cutting out. Every chair in the room had tears in the fabric, the beds were clean but probably the most uncomfortable thing I've ever slept on. There were other guests running around the hallways knocking on people's doors, we got knocked 3 times between 9pm and 1am. Basically I would have been only slightly less disappointed if the room was $50 for the night instead of the $180 I spent.

10

David

Sep 23, 2024

·

Stayed 3 nights

Free laundry. Would good to see fixed gym equipment and laundry machines. Breakfast was good

2

Brian

Feb 23, 2024

·

Stayed 2 nights

This was by far the worst hotel I have every stayed in during my 45 years of travelling. EVERY SINGLE THING WAS BROKEN 1) TV in main dining room :: broken 2) Pool and Hot Tub :: broken 3) Front door :: broken 4) Laundry :: broken 5) Pantry :: empty

8

Mike

Apr 20, 2025

·

Stayed 2 nights

Didn’t like being charged $3 a day to park. Didn’t like the breakfast it seemed just thrown out there with no employees talking to you if you needed anything.

10

Ignacio

Sep 15, 2024

·

Stayed 2 nights

This place is very nice, looks good and price is good, the only negative is that the pool eas closed

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Cleanliness

Cleanliness is mixed: many guests found rooms very clean, while others reported stained carpets or upholstery, dirty bathrooms, odors, or occasional pests.

Related guest reviews

2

linda

Aug 14, 2025

·

Stayed 1 night

The employees were very nice and friendly front desk, very nice and friendly, but the rooms were absolutely disgusting. You couldn’t walk on the carpets because they were all stained up and felt disgusting. The sofa was stained up. The chairs were ripped and shredded. The bathtub was filthy.

2

Nancy

Jan 27, 2024

·

Stayed 2 nights

awful, stained and dirty rooms with mold all over the bathroom

2

Susan

Jun 12, 2025

·

Stayed 2 nights

Check in went well, lobby area nice. Very disappointed in our room. We were supposed to get a king, but got 2 queens. Not a biggie. The big disappointments were a dirty, sticky carpet, dirty drapes, and a cracked bathroom sink. Also the island’s 2 high stools were worn and the material on the sides cracked, torn. I would not stay here again.

2

Kevin

Apr 17, 2023

·

Stayed 1 night

A bit of a process to check-in, but may have just been my experience. Floor upon entering the room could also use a cleaning. Looks like someone spilled juice all over the floor and no one bothered to mop it.

6

Taneka

Jan 4, 2023

·

Unkept wasn’t as good as it has been in the past. Mold in the shower area and on the shower head, dishes weren’t that clean, it was hair on the bed sheets, plumbing wasn’t that great either.

4

Christy

Nov 3, 2024

·

Stayed 1 night

First impression, okay. The woman at the desk checked us in but gave us key cards to a room that was occupied. The other guests were upset and so was I, trucking our luggage back down from the 4th floor only to find the reception desk empty for over a half hour. So waiting waiting, calling the number for service, waiting waiting she finally returned. But not after stopping at a table of drunk men to chat w bit. After I told her the room was occupied, she laughed and said, “oops”. Ya, oops I had to wait 45 minutes to get MY ROOM after your mistake. Anyway. . The room was spacious but upon flipping on the lights …………… Yuck. The shower was filthy, the countertops had hard food stuck to them, the refrigerator was leaking, I checked for bed bugs and was not surprised to find stains all over the mattress cover and mattress itself. My kids wore their shoes because the carpets need a severe cleaning. We arrived late after a sports game & promptly left at 6:30am the next morning because it was that bad. We couldn’t leave quick enough.

10

Blaise

Nov 28, 2025

·

Stayed 1 night

Clean room and quiet.

10

Hiroki

Dec 17, 2025

·

Stayed 3 nights

The room was very clean.

10

Catherine

Nov 6, 2025

·

Stayed 1 night

Nice big room with king size bed and very clean

10

Ashley

Sep 27, 2025

·

Stayed 1 night

The hotel is clean and well maintained. The staff were friendly and helpful. We got upgraded from a King room to a suite. Easy to find.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with useful kitchens and layouts, but many note dated decor and worn furniture, plus maintenance issues like loose doors or drawers and noise from neighboring rooms. Blackout effectiveness varies, and some sofa beds are uncomfortable.

Related guest reviews

10

Christine

Aug 23, 2025

·

Stayed 1 night

Second time staying at this hotel. Really like the rooms a separate seating area & kitchen. This will be my go to hotel when I come to visit my daughter in college.

8

Michael

Jun 23, 2025

·

Stayed 1 night

I gave it a 4 because the front desk was great. The room is nice but outdated and the couches need to be replaced. I can feel the springs and i sink to the bottom. Other then that it was overall solid for the money but needs some freshening up. Also the door locks need to be better secured or a replaced. It might actually be the door.

8

Ruiyan

Jul 20, 2025

·

Stayed 1 night

The room’s layout was perfectly suited for a family traveling, especially the kitchen. However, I was disappointed with the couch and its mattress. It was covered in stains and was quite unpleasant. Despite this, we had to use it because our family members don’t like sharing a bed with others.

6

jheuniz

Sep 8, 2025

·

Stayed 1 night

The hotel was nice but you could hear EVERYTHING from the surrounding rooms. The footsteps of the room above me were super loud, any time a door closed in my hallway it sounded like my door was closing. It was a nice hotel, but not super quiet.

10

joey

Jul 22, 2025

·

Stayed 1 night

Was alittle annoying waking up with no blackout shades the sun was directly in my face. Also woke up very hot most likely from the sun but overall was a good stay. The staff was very nice and friendly would recommend.

8

Lee

Jan 29, 2025

·

Stayed 1 night

Bathroom door appeared to be repaired, and the repair was done poorly. Drawers appeared to be damaged because several of them could not be closed. Room #213

6

Kevin

Sep 7, 2025

·

Stayed 1 night

Furniture beat up in the room. Having the separation of the bed room and living space was nice. Breakfast was not good. Not worth the 200 bucks for a night

8

Katherine

Nov 29, 2024

·

Stayed 1 night

The rooms were great with excellent blackout curtains and comfortable beds. The kitchen was inadequate (,one spoon, stained mugs, two tea bags.). On two of the doors, the door stopper had broken through the wall which looked shoddy.

10

Mi-sang

Dec 17, 2025

·

Stayed 3 nights

The room was spacious and pleasant, the staff was very friendly, and breakfast was good with a variety of options.

8

Jill

Jan 4, 2025

·

Stayed 1 night

Room furniture is shabby. Beds we comfortable and shower was nice and hot.

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Service

Service is widely praised as friendly and accommodating, with several standout front-desk staff mentioned by name. Some guests experienced slow or problematic check-ins, reservation mishandling, or unhelpful interactions due to short staffing.

Related guest reviews

10

Mangaliso

Jan 5, 2025

·

Stayed 5 nights

Awesome staff

10

Kim

Aug 10, 2023

·

Stayed 1 night

Yvonne at the front desk was amazing in helping me check in., She is professional, extremely kind and an overall lovely lady

6

Joshua

Sep 22, 2023

·

Stayed 4 nights

Took over 25 minutes to check in. No one could even answer the phone while I was at front counter. I don't blame it on the girl that checked me in. I blame it on management for only having 1 employee on at 6:00pm. Making 1 employee take care of current guest and trying to check people in is terrible idea. Guest shouldn't be made to wait that long with talking to no one couldn't even answer phone she was too busy, and employees shouldn't be treated that way. You set her up for failure and having to deal with upset guest because of management. I won't be staying here again for business.

10

Martha

Jun 8, 2025

·

Stayed 4 nights

We really enjoyed and appreciated this hotel. We had a great unit with a living room, desperate bedroom with door, kitchen with frig and dishwasher and stove top equipped with utensils and dishes pots and pans. The staff was excellent. James was very helpful in the way in and out. He made us feel very welcome. We also enjoyed the very well equipped breakfast and the socials in the evening with appetizer foods. We'll definitely be staying here again.

4

Cynthia

Aug 25, 2024

·

Stayed 1 night

I was very disappointed in the way I was treated! I am a U.S. Army Veteran and have never in my 63 years have been treated so bad! The desk clerk was very prejudice and asked me questions that was not asked of the other White customers. She did not have good hospitality! When it was time to check out, there was a long line waiting and no one at the desk. Another employee stated, "she didn't come out yet?" She has the wrong personality to be on the front desk. As far as the room, the refrigerator was nasty. It looked like someone threw coffee on it and forget to wipe it off! The closet had a handle missing and pieces of tile was missing under the bathroom sink! The shower curtain looked dry rotted at the top and the towels had a funny smell to them. My husband and I will never give this hotel another visit! I am very dissatisfied!

10

Kerry

Aug 11, 2025

·

Stayed 1 night

Amazing customer service!

10

Keith

Sep 27, 2025

·

Stayed 2 nights

I have been coming to this hotel quite a few times. The reason is I need to visit my brother who is in assistance living care. The front desk workers are a huge supporter of my needs. They are very nice and helpful. I also need to have a daily walk and the trail is nearby. That is a big plus.

10

Rita

Oct 24, 2025

·

Stayed 1 night

Very friendly and helpful.

4

Christy

Nov 3, 2024

·

Stayed 1 night

First impression, okay. The woman at the desk checked us in but gave us key cards to a room that was occupied. The other guests were upset and so was I, trucking our luggage back down from the 4th floor only to find the reception desk empty for over a half hour. So waiting waiting, calling the number for service, waiting waiting she finally returned. But not after stopping at a table of drunk men to chat w bit. After I told her the room was occupied, she laughed and said, “oops”. Ya, oops I had to wait 45 minutes to get MY ROOM after your mistake. Anyway. . The room was spacious but upon flipping on the lights …………… Yuck. The shower was filthy, the countertops had hard food stuck to them, the refrigerator was leaking, I checked for bed bugs and was not surprised to find stains all over the mattress cover and mattress itself. My kids wore their shoes because the carpets need a severe cleaning. We arrived late after a sports game & promptly left at 6:30am the next morning because it was that bad. We couldn’t leave quick enough.

10

Ashley

Sep 27, 2025

·

Stayed 1 night

The hotel is clean and well maintained. The staff were friendly and helpful. We got upgraded from a King room to a suite. Easy to find.

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AI-generated summary based on recent guest reviews

Location

Convenient location near shopping, restaurants, highways, and a nearby trail; a few note it is farther from downtown Philadelphia.

Related guest reviews

8

Luis

Sep 16, 2024

·

Stayed 7 nights

Convenient location

8

Susan

Jun 8, 2025

·

Stayed 1 night

Nice room. Good locations. A little far from Downtown Philly Staff is very nice. Very good breakfast

8

Monique

Oct 18, 2024

·

Stayed 2 nights

Very convenient, close to shopping, restaurants & hi way

10

Dan

Dec 2, 2024

·

Stayed 2 nights

very convenient location. some sound issues with other tenants running their dishwasher at 5 am, but not a big issue.

6

veronica

Apr 28, 2025

·

Stayed 5 nights

Good area for main roads and restaurants. Hotel clean but needs maintenance and updates. Sink leaking, tiles missing, sharp grout shards coming out of floor in bathroom. Ceiling badly fixed. No housekeeping until after 3 nights but then it was the weekend and none on weekends. Therefore no housekeeping for 5 nights. Garbage overflowing. No clean towels.

10

Orquidea

May 27, 2025

·

Stayed 1 night

Everything was amazing great hotel and nice area

10

Keith

Sep 27, 2025

·

Stayed 2 nights

I have been coming to this hotel quite a few times. The reason is I need to visit my brother who is in assistance living care. The front desk workers are a huge supporter of my needs. They are very nice and helpful. I also need to have a daily walk and the trail is nearby. That is a big plus.

10

Kimberly

Aug 25, 2023

·

Stayed 1 night

Happy with my stay. It was convenient to where I needed to be. I would stay here again when in the area.

8

Keith

Nov 14, 2024

·

Stayed 2 nights

I was there 3 weeks ago. I really enjoy the location. One problem, I need to exercise because of my diabetic. Treadmills have not be repaired both times.

10

Keith

Apr 16, 2025

·

Stayed 2 nights

This place is in the middle of everything. Shopping, walking trail, restaurant and others. Easy to get out and in from several highway. Breakfast was good, few choices of fruits, hot meals were good and others. One of the reasons I picked this place: reasonable price, roomy, and breakfast.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality is inconsistent—many enjoyed it and found it well stocked, while others found it sparse, late, or poorly prepared; a few mention evening socials positively. On isolated dates, breakfast or certain beverages were unavailable.

Related guest reviews

10

Christine

Jul 25, 2025

·

Stayed 1 night

Everything from the time of check in to check out. Clean & comfortable rooms. Shower was amazing especially after I had a long day. Breakfast was wonderful. We will be staying in August again.

10

Charles

Feb 25, 2024

·

Stayed 1 night

Food was awful. Worst i ever had in any hotel

4

Jessica

Jun 13, 2023

·

Stayed 7 nights

The breakfast was the most disappointing aspect of this stay. We were there all week and the coffee was full of grounds, breakfast was not ready at 6:30am, eggs were dry and crunchy, no milk for 3 of the days. The only thing reliably good to eat was the yogurt and granola and the waffles. This was a very disappointing breakfast. Otherwise, the hotel was clean, rooms were cleaned each day and the staff was friendly.

10

Martha

Jun 8, 2025

·

Stayed 4 nights

We really enjoyed and appreciated this hotel. We had a great unit with a living room, desperate bedroom with door, kitchen with frig and dishwasher and stove top equipped with utensils and dishes pots and pans. The staff was excellent. James was very helpful in the way in and out. He made us feel very welcome. We also enjoyed the very well equipped breakfast and the socials in the evening with appetizer foods. We'll definitely be staying here again.

6

Christopher

Mar 16, 2025

·

Stayed 1 night

Room was kind of in shambles. Breakfast was completely I'll prepared. Out of everything by 8am, took over 30 minutes to get food refilled. People were friendly.

2

Neal

May 20, 2023

·

Stayed 1 night

carpet in hallway was covered in plastic, construction was being done in nearby rooms, NO BREAKFAST, no coffee, no service. Very disappointed with Staybridge Suites.

10

Dawn

Apr 15, 2025

·

Stayed 7 nights

The breakfast bar had yogurt & fresh fruit which was an unexpected benefit. Bruce did an excellent job keeping it clean and well stocked.

10

Mi-sang

Dec 17, 2025

·

Stayed 3 nights

The room was spacious and pleasant, the staff was very friendly, and breakfast was good with a variety of options.

8

Laura

Jan 10, 2025

·

Stayed 2 nights

The breakfast at the hotel was horrible. Not enough food when we went down for breakfast. I think they has hotdog cut up. They ran out of waffle batter.

8

Mike

Apr 20, 2025

·

Stayed 2 nights

Didn’t like being charged $3 a day to park. Didn’t like the breakfast it seemed just thrown out there with no employees talking to you if you needed anything.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$125
February	$137
March	$128
April	$135
May	$153
June	$154
July	$151
August	$139
September	$169
October	$203
November	$149
December	$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $132	15 $135	16 $131	17 $130	18 $149	19 $145
20 $116	21 $128	22 $134	23 $132	24 $130	25 $153	26 $175
27 $126	28 $136	29 $142	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $162	3 $162
4 $138	5 $136	6 $147	7 $148	8 $138	9 $162	10 $187
11 $132	12 $138	13 $134	14 $148	15 $143	16 $195	17 $159
18 $136	19 $126	20 $154	21 $155	22 $143	23 $175	24 $176
25 $141	26 $129	27 $142	28 $143	29 $142	30 $158	31 $158

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Kitchen

Suite, 1 Bedroom, Kitchen (Hearing Accessible)

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Hearing Accessible, Bathtub)

Studio Suite, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Hearing Accessible, Bathtub)

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing Accessible)

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing Accessible)

Suite, 1 Bedroom, Accessible, Kitchen (Hearing Accessible)

Studio Suite, 1 King Bed, Kitchen

Suite, 1 Bedroom, Kitchen

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Philadelphia- Montgomeryville by IHG

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Prices for upcoming dates