Hawthorn Suites by Wyndham Williston

Repeated reports note the hot tub or spa (and at times the pool) being out of order, plus occasional issues with laundry, elevator odor, icy sidewalks, and crowded parking. Guests liked having an attached bistro/restaurant and bar.

Many guests found rooms very clean and housekeeping strong, but several reviews reported issues in public areas and a few serious lapses (e.g., stained bathroom wall); one stay noted no maid service.

Rooms are generally comfortable and often spacious, with suites offering full-size kitchen amenities and some quiet units. A few maintenance issues were noted, including a torn blackout curtain and a nonworking deadbolt; placement near elevators could be noisy.

Staff are frequently praised as friendly, helpful, and accommodating, with some standout service. Occasional issues included an unfriendly check-in, an attempted service-dog charge, unfulfilled room-location requests, and breakfast staff no-shows.

Location is convenient, with easy walking to stores and close access to shopping and restaurants.

The attached bistro/restaurant is appreciated, and breakfast is often good or hot with decent variety. However, there were instances of no breakfast due to staffing and a complaint about quality and ambiance.