DoubleTree by Hilton San Diego - Del Mar

i am surprised at the level of deterioration of these facilities. I happened to stay at two Hilton related hotels in the last week i am surprised to see how these facilities have been ignored and ran down including the rooms, somewhat outdated, lamp hanging by a wire the window where the pool view is very dirty, dirty carpets, however i do give it to staff at the doubletree in Del Mar they were courteous and super friendly

Housekeeping barged into room with do not disturb sign. Checkout was at noon but they made a mistake. Then falsely charged for “taking a water bottle” from the room, at checkout. Never took a water bottle plus I am a gold member which allows free water bottles. Victoria at front desk was rude and kept arguing over $3 which I never took. Customer service very terrible. Will not stay here again.

The bed was horrible! We were so sore in the morning that we didn’t even end up doing what we had planned for the day.

Second time here and will stay again when in town

Everything was monetized: (1) this was a suburban hotel with a large uncovered, ungated, parking lot on the property. Parking is free at most similar hotels. Doubletree charged $28 a night for the privilege. (2) The breakfast spread was no different in kind or quality to the free breakfasts found at at best western or holiday inn express hotels-- scrambled eggs, assortments of small yoguarts, make your own waffles, selections of breads and ceareal. Double tree chargred 25 for that breakfast buffet. (3) We were offered a delayed checkout to 2pm ( typically a free courtesy offered if requested). Doubletree wanted $25 an extended checkout. As for regular cleaning, there a noticeable blue paper trash in the hallway when we arrived in Friday and it was still there when whe left on Sunday morning.