Sunrock Hotel & Suites

Room was large and very clean. Everyone is friendly

The room was clean and comfortable. Great location. It could have had a sauce pan a some more cooking supplies than the 3 metal skillets.

Staff was wonderful and very nice. Restaurant food was good but limited choices. Great staff there.

We were grateful to find a place to stay on such short notice. It was a mostly clean, no frills, safe place to rest. Be prepared to lug your belongings up several flights of stairs. We were on the 4th floor, which isn't a problem unless you're carrying a 50lb suitcase. Then it can become quite prohibitive, especially if there are any members of your group with any physical limitations.There was a large dead roach in the closet that we saw upon arrival. When we went to shower for the evening, there was no warm water. I tried calling the front desk multiple times from my cell phone and every single time it was disconnected, as though someone picked it up and hung up right away. There is a phone in the room, however there is no dial tone and it does not work. We also tried the WhatsApp number they provided, with no luck. There was no communication back from them on any platform. So, we walked down to the building where the front desk is located, which is quite the walk, and asked about there being no warm water. Apparently this is a common occurrence. They sent a young man driving the transportation truck to light the water heater (which is housed outside on the back patio)and he successfully lit it. We were very grateful for that. There were no washcloths or soap for the dishes that are provided. I sent another message with questions about checkout. I have been home for 2 days now and have yet to receive a response to any of the questions I asked other than a request for a revi

Room was clean, but had several issues. Both TV’s did not work. Coffee pot did not work. The day after checking in is when a repairman finally came to fix it. It was a one night stay, so that was not a good thing.