Is parking available at the property?

Yes, parking is available on-site and is complimentary for guests.

Is breakfast offered at the hotel?

Yes, a delightful breakfast is available on-site, though specific details about the type and cost are not provided.

What are the check-in and check-out times?

Check-in time is at 16:00, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located?

The hotel is situated in Cherokee, North Carolina, in the scenic mountains. It is close to attractions such as Great Smoky Mountains National Park and Mingo Falls.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor pool and a seasonal outdoor heated pool, providing options for relaxation and recreation.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no minimum age requirement for children to stay for free.

Harrah's Cherokee Casino Resort - Cherokee

Average nightly price at Harrah's Cherokee Casino Resort - A Caesars Rewards Destination by month, last 12 months (USD)
Month	Average price
January	$160
February	$192
March	$156
April	$146
May	$172
June	$177
July	$171
August	$158
September	$181
October	$182
November	$154
December	$172

What guests think

At Harrah's Cherokee, A Caesars Destination, travelers praise clean, spacious rooms and friendly staff, enjoy a large on-site casino and amenities, but frequently note confusing signage, long walks between towers, and occasional housekeeping, maintenance, and smoke-odor issues.

Food is widely described as tasty with many options, though prices are high and late-night choices can be limited. Rooms vary by tower; some feel dated or lack USB ports, and non-smoking requests are sometimes misassigned. Expect a big resort experience with plenty to do; choose your tower carefully to match your priorities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large casino resort with pools, spa, event venues, and complimentary valet; many guests enjoy the range of on-site amenities. However, navigation and distances across towers are challenging, and the pools can feel small, crowded, or close early.

Related guest reviews

10

Kenneth

Jul 14, 2025

·

Stayed 1 night

Should add beverage service and music in the Cherokee Tower pool area.

10

Frank

May 30, 2025

·

Stayed 3 nights

Harrahs is just an awesome product. The pool was perfect. Food, cabanas and good service. Bravo to the whole casino and resort. Will b back!!!

10

Lorenzo

Oct 31, 2025

·

Stayed 2 nights

Excellent resort! Some areas are outdated but overall was a great experience! For a huge structure like this I only missed a hot jacuzzi or hot tub.

10

Terry

Jul 30, 2025

·

Stayed 3 nights

We had a wonderful time. My only complaint was we had to pay resort fees to use the pool and they closed the pool at 4:30 for a private party.

4

Eric

Jun 27, 2025

·

Stayed 2 nights

The hotel and amenities were top notch as usual with a friendly and professional staff. Unfortunately on our final evening there, a terrible storm caused a 12 hour power outage. There was no room service or restaurant availability just a dark,silent room. I would have thought that a facility that size would have backup generators.

10

Ricki

Jun 9, 2025

·

Stayed 3 nights

We had a great time at Harrahs Cherokee. The atmosphere is lively especially around the Myst Bar and casino. Great food and shopping. The terrace pool was lovely and less crowded than the other outdoor pool. There is a spa and bowling alley. We enjoyed going to a concert at the event center and a comedy show at the Comedy Zone. Myst Bar had live music each night we were there. This resort has plenty to do so plan on lots of walking. It can be a little difficult to navigate. Some areas of the resort were nicer than others. We stayed in a smoking room in the SoCo tower. This tower and our room were a little dated and dirty, but there are other towers/rooms available that looked nicer. Regardless, we had a great time and plan to return to Harrahs Cherokee.

8

Stephen

Jul 9, 2025

·

Stayed 1 night

Check in was a breeze, pool area was nice with bar and food service. Nice place to walk around and enjoy the atmosphere, even without gambling. The only complaint I have was the lack of pool maintenance, the water was very cloudy and did not give a fresh look to it...

10

tony

Oct 6, 2025

·

Stayed 1 night

Be prepared to walk and know what hotel you are in. Inside the halls to each section are marked with Hotel only… not identified with name of tower. Overall a beautiful facility and very comfortable.

10

Michele

Jul 13, 2025

·

Stayed 2 nights

The property was well maintained, very clean, and quiet! The casino was huge!! As no smokers, we especially appreciated that the smoking section was behind closed doors. We look forward to staying at the Cherokee in the future.

6

Alex

Feb 27, 2025

·

Stayed 1 night

The fire alarm went off 2 times through the night....rather annoying when youre trying to sleep

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many describe rooms and public areas as very clean or spotless, while others report issues such as dirty elevators, lingering smoke odors, mold, and inconsistent housekeeping between stays.

Related guest reviews

4

Jodi

Jul 14, 2025

·

Stayed 1 night

Every elevator that we went in had trash init and was nasty. Our room was gross. It looked like our bathroom had bearly been cleaned. There was hair in the shower and on the sink, mold and mildew in the shower and it leaked really bad when the water was running, it also had a seal that was broken at the top of the shower. The sink had not only hair onit but looked like it had bearly been cleaned. The walls had stuff that looked like it had been splattered onit in near the toilet and the sink area. Our sitting areas had dirt on the them and other stuff im not sure what was. We bearly slept in the bed due to being afraid it wasnt clean either. I felt gross being there. We enjoyed the cassino but wasnt impressed with the facility at all.

2

Sheila

Oct 16, 2025

·

Stayed 1 night

Creek tower and Cherokee tower are separate effing locations! Different addresses! Handprints on the walls, dirty hallway carpet, mold in the shower. Unexpectedly poor condition for a Native owned hotel. Comfortable bed.

4

Dr. Lisa

Jul 2, 2025

·

Stayed 1 night

Bathroom had mold in the shower, tabletops filthy Had I actually looked at the room before 12:30 at night when I was going to bed I would have requested another room

8

Robin

Sep 14, 2025

·

Stayed 2 nights

It was ok the elavators were all dirty, can tell they were not cleaned out, same trash was there the whole trip. The lady I had at check in was rude.

10

Alicia

Nov 13, 2025

·

Stayed 1 night

Other than our room not being clean on arrival, they sent someone to freshen it up before bed.

6

Kathy

May 12, 2025

·

Stayed 5 nights

No housekeeping showed up the entire 5 day stay, it was relatively quiet in the roo

6

Aimee

Jul 8, 2025

·

Stayed 1 night

Can tell the bathroom did not get cleaned. Had hair on the walls & in the shower from previous visitors.

10

KEITH

Nov 23, 2025

·

Stayed 1 night

The room was spotless and the staff was very accommodating.

6

cathy

Feb 28, 2025

·

Stayed 1 night

Bathroom floor was dirty and no fitted sheet on the bed, only a regular sheet laid across the mattress. Elevators were filthy. Going with someone who was on a walker was interesting. Long walks to room and casino. Bad choice for us. Loud neighbors and fire alarms went off twice during the night. We left the next morning and came home.

6

Martin

Nov 19, 2025

·

Stayed 4 nights

I stayed for four nights and my room was never refreshed by the maids

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, but some feel dated (especially in the Soco tower), lack USB charging, and have occasional maintenance or bedding issues; views sometimes differ from expectations.

Related guest reviews

10

Scott

Oct 30, 2025

·

Stayed 1 night

Room spotless. Comfortable Bed & Pillows. Exceptional Shower & very nice bathroom. One problem later brought to staff's attention, so I'm sure it is corrected: the TV Signal / Connection was poor all night. TV picture Froze repeatedly! Otherwise, a very nice stay.

8

Patti

Sep 12, 2025

·

Stayed 2 nights

Cherokee tower is the newer building. Very quiet and a bit further from the casino. Room was an okay size and it was clean. Our issue was the bedding very over used and gross! Wrinkled and short sheeted! The didn’t clean our room got a sheet and changed it ourselves same issue too small and wrinkled. Still think the Casino could have a better variety of restaurants!!

8

Carl

Jun 6, 2025

·

Stayed 1 night

Beautiful room and hotel decor. The check-in line was pretty slow and only got worse after 4pm. I was lucky enough to arrive early and get checked in relatively quickly, but the rush of people just after were in a complete bottle neck and long wait. Cleanliness was top notch and the restaurants were also first class. Self park was easy.

10

Lou

Aug 31, 2025

·

Stayed 1 night

Our stay at the resort was wonderful! We celebrated our 28th year anniversary. What i was most amzed with is the fact that you cannot here a door slam, people talking next to your room or a toilet flushing. So peaceful in the room. The casino, bars and food was great. Cleanliness an A+. Everything is pretty expensive so do not be surprised! We had a great time.

4

Robert

Aug 19, 2025

·

Stayed 2 nights

It’s more of a Casino with a hotel, rather than a “Resort”... They promoted a super nice non-smoking premium King room, with a comfortable bed, top of the line linens & a Mountain View… I was given a room with a worn out mattress & a view of a concrete wall! I was finally given the option to “upgrade” though.. 2nd room was much better & slept very well. It just still wasn’t the “resort” experience I was seeking. Toiletries were inadequate. There isn’t really a convenient store for things you forgot & just forget the Spa salon. No one would even call me back! You can’t order room service past 10pm. Everything closes kind of early & doesn’t reopen until mid-late day.. Even the outdoor area & pool closes at 8pm!

8

Daniel

Aug 5, 2025

·

Stayed 1 night

Older rooms in the soco tower was no good had to have a person come and fix the running water had no cold water

10

James

Nov 22, 2025

·

Stayed 1 night

Great stay, great resort, great restaurants. Only item noticed was rooms are dated; i.e. no usb connections in lights, showers show wear

10

Rebecca

Nov 12, 2025

·

Stayed 2 nights

The room was very spacious and clean, I love that we didn’t have to leave the resort for anything. Most definitely will be going back.

8

jeanna

Aug 22, 2025

·

Stayed 1 night

Nice stay. Room was clean. Nightlight keeps the room too brught for me to sleep.

8

Debbie

Nov 25, 2025

·

Stayed 1 night

Love spacious rooms. Staff was nice!

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and accommodating across the property, yet some guests experienced confusing or slow check-in, limited follow-up on requests, and occasional rudeness.

Related guest reviews

10

Edward E

May 19, 2025

·

Stayed 3 nights

Big thank you to ANGIE, the clerk at front desk. Her patience and help was very much appreciated. I’d hire her in a minute

10

Michael

Aug 27, 2025

·

Stayed 2 nights

The bell staff was extremely helpful in getting us on the main property.

8

crystal

Oct 22, 2025

·

Stayed 1 night

The breakfast was 26.00 buffet with bacon and eggs, nothing special. Check in was quick, but none of staff told me where anything was not even where room was. And if you had any questions of where anything was there had the attitude like I should know. Oh and they 40.00 resort, 40.00 incendental fee they don't mention til you're there

10

Lynn

Feb 12, 2025

·

Stayed 2 nights

The valet service is wonderful and included in the resort fee you pay. The bell service kept our bags for us since we arrived before check in time. It was a fabulous benefit, allowing us to go into the casino and get something to eat before checking into our room.

4

John R.

May 6, 2025

·

Stayed 2 nights

Check in people act like customers bother them not just the guy Kevin who checked us in but also the lady next to him and forget about the inside valet people that lady was the worst! ! Casino people nice

8

Robin

Sep 14, 2025

·

Stayed 2 nights

It was ok the elavators were all dirty, can tell they were not cleaned out, same trash was there the whole trip. The lady I had at check in was rude.

6

Gene

Sep 27, 2025

·

Stayed 3 nights

Room clean but shower grout etc, not that good. Cheap little coffee pot and lighting was not user friendly and hard to figure out. (Bad design) Had door problems in the bathroom and maid said she would let maintenance know, but didn’t hear from anyone. Went to front desk to let them know the next day and he said a maintenance person will be coming by that afternoon, which would have been good, since we were heading out to see the sights. He actually showed up within the hour while we we taking showers and getting ready, I told him that and said he would come back later, he never did. Not good follow up and communication with staff.

6

Erin

Oct 24, 2025

·

Stayed 1 night

Accidentally booked a smoking room..didn’t think that was a thing anymore. Girl at the front tried to move us but it was not possible. Room smelled terrible :(. Outdated. Only 3 pillows per bed and there was no comforter? Only an additional sheet on top of the flat sheet. Very strange. Paid more to stay at the casino to treat my family, but will never do that again. The hotel is very confusing to navigate. Gotta go up to go down to go up again to get to the elevators to our tower..hard to find the concert. When asking staff, they just point. I worked in Hilton Hotels for 10+ years and definitely this was a downgrade.

10

Dakota

Nov 11, 2025

·

Stayed 4 nights

Everyone was so kind and helpful

10

Judy

Oct 30, 2025

·

Stayed 3 nights

Nice hotel. Staff everywhere were friendly and helpful. The coffee in the room was honestly awful. The hotel is huge -could really use better signage to help guests find things easier. The food was amazing!

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AI-generated summary based on recent guest reviews

Location

Scenic mountain setting in Cherokee with on-site entertainment and an adjacent creek; convenient for local attractions. Navigating the large campus can be confusing and requires considerable walking.

Related guest reviews

10

Connie

Jun 24, 2025

·

Stayed 1 night

It is in a beautiful location nestled in the Hills of Cherokee. The resort is so clean and beautiful.

10

aleksey

Apr 23, 2025

·

Stayed 2 nights

A lot of restaurants, pool, bowling, river next to hotel. A nice getaway even if you are not into gambling. Also there is a nice waterfall not to far from casino.

8

Elaine

Aug 27, 2025

·

Stayed 3 nights

Very clean and non-smoking casino. They do have a room closed off for smokers. If you’re staying in the hotel, valet parking is complimentary. Be prepared for a long walk to the casino and most restaurants if your hotel room is in the Cherokee tower.

10

DORIS

Jul 1, 2025

·

Stayed 3 nights

Convenient

8

Christopher

Aug 26, 2025

·

Stayed 1 night

Close proximity

10

Joseph

Feb 18, 2025

·

Stayed 3 nights

The view was beautiful in the mountains

10

Suzanne

Apr 30, 2025

·

Stayed 2 nights

Great location for visiting the attractions in Cherokee and the surrounds. The horel is clean, comfortable and reasonably priced. Free parking is included, although you have to pay a resort fee. Woyld highly recommend if youre in the area.

10

Sylvia

Aug 25, 2025

·

Stayed 1 night

Good location for food and casino entertainment. RUTH'S CHRIS ON THE PREMISES!

10

Patricia

Jul 22, 2025

·

Stayed 1 night

Loved walking beside the river with the huge fire pots. It is quite lovely

10

germayne

Jul 2, 2025

·

Stayed 1 night

Always stay at the Cherokee casino hotel when passing through. Such a beautiful place and town to stay in. Hotel and casino was great as well. So many options to choose from for food plus the entertainment.

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AI-generated summary based on recent guest reviews

Dining

Many on-site restaurants and a food court serve tasty meals, but prices are high, coffee lines can be long, and late-night or off-peak options may be limited.

Related guest reviews

10

David

Aug 6, 2025

·

Stayed 3 nights

Great food options.

10

Joan

Sep 9, 2025

·

Stayed 2 nights

It was great. Everyone so nice and helpful. Nice quiet rooms and comfortable beds. We were able to sleep soundly. We ate one night at the Wicked Weed, great fish plate and ribs. Breakfast was good to, had everything to offer us.

8

Susan

May 16, 2025

·

Stayed 2 nights

Love this place, valet service is top notch. Front desk so polite. Room great. Love the Starbucks for morning coffee. Restaurants have great food. Employees great, with exception of hearing we're short handed, a lot. (Tried to dine at Rio, on a Wednesday evening, totally booked) Did do lunch at Rios at the bar Tuesday, service fabulous (Michelle was knowledgeable and very nice), food wonderful.

8

Frank

Sep 28, 2025

·

Stayed 3 nights

Casino is huge with poor signage. Seemed like a 1/2 mile walk to the restaurant, we made reservations at. Breakfast buffet was extremely over priced, as was the Gordon Ramsey Food Court. Big name little value. I would visit the Casino again but not stay or eat there.

8

Nancy

Aug 4, 2025

·

Stayed 1 night

Many food options to choose . More coffee bars are needed in the mornings. The lines are tremendous! The room was nice but wallpaper peeling and shower/tub looks worn around it. Bed was comfortable. Staff was very polite and helpful.

4

Robert

Aug 19, 2025

·

Stayed 2 nights

It’s more of a Casino with a hotel, rather than a “Resort”... They promoted a super nice non-smoking premium King room, with a comfortable bed, top of the line linens & a Mountain View… I was given a room with a worn out mattress & a view of a concrete wall! I was finally given the option to “upgrade” though.. 2nd room was much better & slept very well. It just still wasn’t the “resort” experience I was seeking. Toiletries were inadequate. There isn’t really a convenient store for things you forgot & just forget the Spa salon. No one would even call me back! You can’t order room service past 10pm. Everything closes kind of early & doesn’t reopen until mid-late day.. Even the outdoor area & pool closes at 8pm!

8

Kevin

Aug 26, 2025

·

Stayed 1 night

The hotel is very nice. The Gordan Ransay food court was very tasty. While the room was nice. I paid for a mountain view, but my view from the third floor was an air conditioning unit and vent from the buildings other area, very disappointing. When I informed the front desk about this they wanted to charge me extra to move my room. Not what I expected from Harrahs.

8

Helene

Aug 4, 2025

·

Stayed 1 night

There are no USB ports in the rooms. I could not charge my phone. Need cheaper food options that are sit down.

10

Judy

Oct 30, 2025

·

Stayed 3 nights

Nice hotel. Staff everywhere were friendly and helpful. The coffee in the room was honestly awful. The hotel is huge -could really use better signage to help guests find things easier. The food was amazing!

2

Michelle

Apr 25, 2025

·

Stayed 2 nights

Gordon Ramsey would be ashamed, furious, and totally disgusted with the way the food, staff, and food were presented. What a waste of $35!! The room looked good but was not cleaned properly. For the time and money I spent, I should be compensated.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $96	2 $96	3 $94	4 $90	5 $94	6 $524	7 $524
8 $96	9 $97	10 $97	11 $97	12 $97	13 $227	14 $281
15 $96	16 $97	17 $96	18 $97	19 $96	20 $232	21 $427
22 $97	23 $96	24 $97	25 $96	26 $325	27 $450	28 $636
29 $84	30 $84

Prices for Harrah's Cherokee Casino Resort - A Caesars Rewards Destination

Monthly average prices

About this property

Location

Room options

Mountain Room View 2 Queens

Soco Deluxe Room, 1 King

Soco Deluxe Room, 1 King, Smoking

Soco Premium Room 1 King

Creek Luxury Room 2 Queens

Mountain Premium Room 1 King

Creek Room View 1 King

Soco Room, View, 1 King, Smoking

Creek Deluxe Room 1 King

Creek Premium Room 1 King

Creek Luxury Room 1 King

the Cherokee Deluxe Room, 1 King

Creek Deluxe Room 2 Queens

Creek Room View 2 Queens

Soco Luxury Room 1 King

the Cherokee Premium Room King

the Cherokee Luxury Room King

Mountain Deluxe Room, 2 Queens

Soco Luxury Room 1 King Smoking

Mountain Premium Room 2 Queens

Creek Premium Room 2 Queens

Soco Junior Suite, 1 King, Smoking

Room Type Assigned on Arrival

the Cherokee Deluxe Room, 2 Queens

Mountain Room View 1 King

the Cherokee Premium Room 2 Queens

Soco Luxury Room, 2 Queens, Smoking

Mountain Deluxe Room, 1 King

Soco Luxury Room, 2 Queens

the Cherokee Luxury Room 2 Queens

Soca Premium Room 2 Queens

Mountain Luxury Room 1 King

the Cherokee Junior Suite, 1 King

Creek Junior Suite, 1 King

Guest reviews of Harrah's Cherokee Casino Resort - A Caesars Rewards Destination

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Harrah's Cherokee Casino Resort - A Caesars Rewards Destination

Considering this hotel for your Cherokee trip?

Prices for upcoming dates