Name: Holiday Inn Express - Colorado Springs - First & Main by IHG
Address: 3431 Cinema Point, Colorado, United States of America, Colorado Springs (and vicinity), North Colorado Springs, US
Price range: US$110–US$261 per night
Rating: 8.28

What guests think

Reviews of Holiday Inn Express - Colorado Springs - First & Main by IHG highlight a walkable location and clean, comfortable stays, with many noting friendly service and breakfast, alongside complaints about thin walls, door slams, and periodic elevator outages.

Facilities feedback is mixed: some guests faced pool closures or cold/green water and intermittent renovations, while others found the pool area clean. Several reviews also cite high pet fees compared with expectations. Overall, expect a practical base, though light sleepers and those reliant on elevators or the pool may want to confirm details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feedback is mixed: multiple reviews report elevator outages or delays, and several note pool closures or green/cold water, with renovations at times. Pet fees are described as high, though some guests found the pool and fitness area clean.

Related guest reviews

8

Kelly

4 Mar 2023

·

Stayed 1 night

Great location. Pool was green, but everything else was good. Nice breakfast.

8

Linda

24 Nov 2023

·

Stayed 3 nights

Hotel was undergoing upgrades. But managed not to create noise.

4

Felishia

15 Nov 2025

·

Stayed 1 night

Elevator was out of service and it made it hard having a physical disability

10

Tana

22 Oct 2024

·

Stayed 1 night

Very clean hotel with a cozy fitness room and unbelievably clean and fresh pool area. It did not smell like chemicals at all! Basic hotel breakfast, but again, quite clean! Bed was too soft for my liking, but the sheets were so soft and the pillows were perfect. Staff was friendly and checkin was a breeze.

8

Leon

29 Jun 2023

·

Stayed 1 night

Hotel was very clean and staff was friendly. Should be a disclaimer for their "Pet Friendly" advertisement. Pet charge is $200 per stay. Which wasn't listed on Expedia! The actual room was only $137 per night. We only stayed 1 night and the pet fee was $63 more than the actual room. That was frustrating after driving all day. A disclaimer would have been greatly appreciated.

8

Matthew

6 Nov 2024

·

Stayed 3 nights

The pool has been closed for months

2

Gayle

5 Nov 2025

·

Stayed 1 night

Terrible elevator didn’t work husband has bad knees had to stay holed up in room

2

Gayle

4 Nov 2025

·

Stayed 4 nights

Room was not cleaned needed to call for towels. Elevator went out we were on the 3rd floor my husband has bad knees he could not leave the room, I have COPD walked down to the 1st floor to get coffee and could hardly breath. Will never stay here again it was a waste of money.

2

Richard

8 Oct 2023

·

Stayed 1 night

This facility is under reconstruction. Just fyi. Also, they charge $200 per pet! All of the other Holiday inn locations change 50-75. This is the only one to charge 200, which is MORE than the cost for two people! Absolutely ridiculous. If you have a pet, go stay anywhere else for cheaper. It took 15 minutes to check in with an online booking. The night manager didn’t know how to accept the Expedia online booking. We nearly left because it was taking so long. Never encountered such a difficult check in with an advance billing before.

6

Grant

18 Mar 2023

·

Stayed 2 nights

Decided to stay here for a quick spring break getaway but left after the first night. Why you ask? 1. The pool water was green and while standing in it could barely see the bottom. 2. The beds are horribly soft and uncomfortable 3. It isn't located near a highway but we heard cars drag racing at all hours of the night 4. The door springs are too tight so along with the cars racing around all night we listed to all the doors on our floor slam shut any time someone opened one

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Cleanliness

Cleanliness is a strong point, with many mentions of very clean rooms and common areas. A few reports cite housekeeping lapses or dirty public restrooms.

Related guest reviews

8

Anna

4 May 2025

·

Stayed 2 nights

The hotel was very clean, check in staff very polite and helpful, room clean and well maintained,

10

Priya

25 Aug 2025

·

Stayed 2 nights

Very clean, nice room and breakfast was excellent.

6

Stacy

19 May 2025

·

Stayed 1 night

Was not aware of $50 hold, i prepaid on Hotels.com. that should be noted when you prepay. The bath tub had hairs in it from previous guest. That made the room feel "unclean" because you don't know if linens etc...have been cleaned. For the cost to sleep for a few hours, definitely should have at least been cleaned well. Especially the bathroom.

10

Guy

4 Dec 2024

·

Stayed 3 nights

Fantastic location and hotel is extremely clean

10

Louis

20 Feb 2025

·

Stayed 1 night

The room was exceptionally clean, a great space, and extremely comfortable.

10

Dakota

10 Nov 2025

·

Stayed 1 night

Nice hotel, cleanly. Comfy beds. Good breakfast.

10

Doris

13 Sept 2024

·

Stayed 1 night

Up to date, very clean. Breakfast was excellent. Staff was very nice.

10

Jill

21 Mar 2025

·

Stayed 1 night

Wonderful property. Clean, bed comfortable, breakfast good, kind staff.

10

Cecilia

1 Sept 2025

·

Stayed 1 night

Easy check-in and check out, excellent location, beautiful area, clean, good coffee and delicious breakfast. Friendly employees.

6

Bo

28 Apr 2025

·

Stayed 1 night

The guest bathroom mens side was ABSOLUTELY disgusting! Toilet clogged and stunk so bad! Staff were hardly ever at front desk so always had to wait on someone.

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Rooms

Rooms are generally comfortable and sometimes spacious, but multiple reviews report thin walls and door noise. Bed comfort varies from very comfortable to too firm or soft.

Related guest reviews

8

philippe

24 Jun 2025

·

Stayed 1 night

Soundproof insulation is the main problem of this hotel. You can hear discussions from the room next to Yours. Windows sound insulation is insufficient. People walking in the hallway, closing doors, etc…. etc This is really noisy unless you’re completely deaf.

10

Mark

21 Jun 2024

·

Stayed 1 night

Amazing property very clean and beds were very comfortable. Shopping center and surrounding area is really nice and safe. It was a little noisy it seems the walls are thin but overall it was a nice stay

8

Ann

16 Mar 2023

·

Stayed 4 nights

Only thing I did not like is compared to the queen beds which are really comfortable the king was exceptionally firm

6

Tiffany

30 Jun 2025

·

Stayed 1 night

The room itself was clean and comfortable. The walls however a paper thin and you hear EVERYTHING that goes on in rooms next to you and outside in the hall (cell phones ringing/notifications, yawns, coughs, conversations…you name it)! I believe my room was close to a service door or closet because there was a lot of racket out in the hall after 10:00pm.

8

Matthew

7 May 2025

·

Stayed 1 night

Location and service is great! Very comfortable beds too!

10

Dakota

10 Nov 2025

·

Stayed 1 night

Nice hotel, cleanly. Comfy beds. Good breakfast.

8

Mildred

7 Aug 2023

·

Stayed 1 night

Convenient property - the first floor rooms are distracting with the parking. The beds are pretty hard and uncomfortable

6

Eleni

28 Sept 2024

·

Stayed 1 night

The walls are like paper. I could hear what the next room was watching on tv and everything everyone in the hallway were talking about.

6

Mary

29 Jun 2024

·

Stayed 3 nights

Very loud doors closing.

6

Jeffrey

30 Apr 2024

·

Stayed 3 nights

Bed was horrible 3 nights of agony

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Service

Service is widely praised as friendly, professional, and accommodating, including efficient handling of busy check-ins and helpful follow-up. Some guests, however, encountered long waits or absent staff at the desk and occasional issues with third-party billing or policies.

Related guest reviews

2

Jay

20 Nov 2024

·

Stayed 3 nights

I had to check out at 3am on Friday, November 15th, in order to travel back to Texas with a family emergency. The front desk told me I wouldn’t be charged for the 16th or 17th. Can you explain why this is not so? Thanks

10

Guy

10 Mar 2025

·

Stayed 5 nights

Ran into a snow storm and had to stop here for the night. The front desk clerk was alone and when I arrived there were at least 15 people in the lobby checking in and trying to get a room. The front desk clerk was very professional, friendly and she was working her tale off. She did an excellent job and was very efficient doing it. Room was clean, warm and comfortable.

10

Margaret

28 Jul 2025

·

Stayed 4 nights

I loved the staff. All very friendly & professional. Coffe was really good & plenty of it.

10

Diana

13 Aug 2025

·

Stayed 1 night

Receptionist was very friendly and informative.

8

Samuel

23 Jul 2025

·

Stayed 1 night

Other than only having one person at staff at night rest of my trip was great

10

Alejandra

17 Oct 2025

·

Stayed 1 night

Staff is amazing very professional and friendly. Rooms are phenomenal overall great experience will definitely be coming here when visiting.

2

Richard

8 Oct 2023

·

Stayed 1 night

This facility is under reconstruction. Just fyi. Also, they charge $200 per pet! All of the other Holiday inn locations change 50-75. This is the only one to charge 200, which is MORE than the cost for two people! Absolutely ridiculous. If you have a pet, go stay anywhere else for cheaper. It took 15 minutes to check in with an online booking. The night manager didn’t know how to accept the Expedia online booking. We nearly left because it was taking so long. Never encountered such a difficult check in with an advance billing before.

10

Robin

21 Jul 2023

·

Stayed 2 nights

I left my hanging shirts in the closet and they did a lovley and quick shipping to me at my next hotel with the clothes unwrinkled. Great staff. Great service

10

Arturo

28 Jun 2025

·

Stayed 3 nights

Front desk was really helpful and professional when checking in as well as check out.

2

Ryan

6 Mar 2025

·

Stayed 1 night

No one at desk

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Location

Highly convenient, walkable location within a shopping and entertainment area, with many restaurants and a theater nearby. Several guests also note it feels safe and is a good base for local attractions.

Related guest reviews

10

Michael

7 Jul 2024

·

Stayed 1 night

Love the location.

8

Russell

5 Aug 2025

·

Stayed 1 night

Located near lots of shopping and entertainment and dining.

10

Chase

19 Jul 2025

·

Stayed 2 nights

Clean and close to everything

10

Matthew

14 Jul 2024

·

Stayed 1 night

Perfect location. Plenty of dining, shopping, entertainment options, all within walking distance. Room are spacious & comfortable. Staff was kind.

10

Cynthia

12 Jul 2025

·

Stayed 3 nights

Not far from attractions

10

Adriana

10 Aug 2025

·

Stayed 4 nights

Right in the middle of a shopping center with plenty of options.

10

Julian

18 Sept 2023

·

Stayed 3 nights

If you’re ever visiting Colorado Springs for a few days then this is the perfect Hotel. It’s surrounded buy shopping, dining & a move theater, a lot of other options that I can’t remember. But the everything is literally in a 2-3min walk. Staff was cool, room was super clean, and it’s in a safe & quite location.

10

Margo

22 Jul 2025

·

Stayed 2 nights

Good breakfast and nice clean pool. Traveling with grandkids and they enjoyed both. Room was rooming and comfortable. In an area with lots of shops restaurants and movie all in walking distance.

10

Mindy

10 Sept 2024

·

Stayed 4 nights

Great location all around.

10

Lawrence

14 Oct 2024

·

Stayed 1 night

GREAT LOCATION NEXT TO SHOPPING

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Dining

Breakfast is frequently praised for being good with decent variety and coffee. However, several reviews report inconsistent quality, items running out, and equipment issues, with some disliking powdered-tasting eggs.

Related guest reviews

6

Andrea

13 Aug 2023

·

Stayed 1 night

Check in was good. We were able to check in early since The MudGirl run was canceled. My 4 daughters and my sweet friend were excited about that. The room smelled horrible, but thankfully I brought room spray. Breakfast experience was horrible. Sunday breakfast is from 7am - 10am. Went down at 9:15 and all that was there were runny eggs, some turkey bacon and gravy. We asked about the pancake maker and the lady wouldn't fill it with batter because she said there was a long process and it was already 9:30. I understand we could've came earlier, but there was still 45 mins left and when we arrived, we weren't the only ones standing around wondering where the food was. The lady from the front came over to help re-fill coffee and then lied saying the pancake machine was broken. I tried to stay positive and told my girls that we can just go get some food in a little bit so my younger daughter could swim for an hour or so. Went to go swim and guess what....Pool temporarily closed....I stayed here last year and had an amazing experience but this year, not so much.

10

Priya

25 Aug 2025

·

Stayed 2 nights

Very clean, nice room and breakfast was excellent.

8

Angelica

5 Jun 2024

·

Stayed 4 nights

My family and I have stayed at the locations since 2015. I still love the area and the convenience of this location but what is offered for breakfast has become so cheap in quality. There was a distasteful burnt egg smell, a-broken pancake maker and a staff person who seems not to like their job. We chose to eat breakfast out, which was disappointing since we had in the pasted enjoyed the breakfast.

10

Danny

27 Jun 2025

·

Stayed 3 nights

Lots of dining options around. Free breakfast was always good.

10

Elizabeth

5 May 2025

·

Stayed 2 nights

We got in at a very late hour and was met by a happy, smiling face. The hotel was clean and comfortable. The breakfast had a variety of delicious food. We will definitely stay there again.

10

Dakota

10 Nov 2025

·

Stayed 1 night

Nice hotel, cleanly. Comfy beds. Good breakfast.

10

COLLEEN

25 Aug 2025

·

Stayed 6 nights

My stay was absolutely amazing! Very quiet! The staff was always friendly, greeting us every time we walked through the doors! The coffee and breakfast was always delicious!

8

Mayra C

13 Aug 2023

·

Stayed 2 nights

We were not very happy with the breakfast options. The eggs tasted like powder, the sausages looked good, but were not really good.

10

Cecilia

1 Sept 2025

·

Stayed 1 night

Easy check-in and check out, excellent location, beautiful area, clean, good coffee and delicious breakfast. Friendly employees.

8

Kyle

30 Jun 2023

·

Stayed 2 nights

Only downside of this property was the breakfast, machines didnt work properly, pancake machine didnt at least for my wife, and the breakfast itself wasnt the best of flavor wise. Otherwise hotel was clean, as was the pool, cant say anything on the fitness area, but yea, it was pretty good aside from breakfast, but there are plenty of places in town that serve excellent breakfast options within 10 minutes of driving

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Month	Average price
January	US$91
February	US$99
March	US$98
April	US$177
May	US$132
June	US$156
July	US$158
August	US$154
September	US$162
October	US$119
November	US$99
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $261	3 $175
4 $124	5 $123	6 $122	7 $132	8 $164	9 $148	10 $143
11 $125	12 $122	13 $124	14 $124	15 $126	16 $128	17 $118
18 $134	19 $110	20 $119	21 $129	22 $136	23 $159	24 $164
25 $153	26 $121	27 $136	28 $134	29 $134	30 $150	31 $137

Holiday Inn Express - Colorado Springs - First & Main by IHG

Prices for Holiday Inn Express - Colorado Springs - First & Main by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible Bathtub

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed

Standard Room

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility Accessible)

Guest reviews of Holiday Inn Express - Colorado Springs - First & Main by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express - Colorado Springs - First & Main by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $174
20 $127	21 $161	22 $172	23 $170	24 $206	25 $198	26
27 $131	28 $115	29 $132	30 $132