Staybridge Suites Midvale by IHG

I'm surprised this hotel has such high ratings. Our room had obvious water damage to the kitchen (and I have a horrific history with mold illness) so we kindly were moved to another suite. This suite, however, had some questionable oddities: several floor tiles moved/weren't secure, and the toilet rocked. This made me concerned about potential issues in the bathroom. The breakfast was better on day 2 than on day 1. But some of the english muffins had visible mold on them. The variety at breakfast was fun for the kids. The eggs could definitely use improvement. The kids loved making their own waffles. On a positive note, the common areas were nice/updated. The kids enjoyed the pool - despite the copious goose poop on the surrounding cement. Personally, I was bummed that the firepits were non-functional. Quite a letdown considering all the marketing photos on this location spotlight them. Lastly, our suite smelled of wet dog. I understand that this hotel accepts pets (as I saw many) but man, when their presence alters the future enjoyment for future guests, that's not great.

Staff was super friendly and helpful as we needed an early check in. Our rooms were clean and spacious. More than what I expected especially for the price. Breakfast was impressive with lots of options. We will definitely stay again.

Very nice

Front Desk agent was excellent. Friendly, efficient and did everything to ensure our stay was terrific!

Breakfast and location.