Is parking available at the property?

Yes, valet parking is available at a fee of USD 32 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary airport shuttle service is available upon request. The shuttle operates within a 3-mile radius.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, step-free entrances, and accessible public areas. However, specific facilities may vary, so contacting the property for detailed information is recommended.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Omaha, within a 15-minute walk of Creighton University and Charles Schwab Field Omaha. It is approximately 0.7 miles from CHI Health Center Omaha and 3 miles from Henry Doorly Zoo and Aquarium.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. There is no minimum age requirement for children to stay for free.

Residence Inn by Marriott Omaha Downtown Hotel

Average nightly price at Residence Inn by Marriott Omaha Downtown Old Market Area by month, last 12 months (USD)
Month	Average price
January	$117
February	$154
March	$130
April	$142
May	$181
June	$230
July	$129
August	$140
September	$135
October	$152
November	$115
December	$108

What guests think

At Residence Inn by Marriott Omaha Downtown Old Market Area, travelers highlight a central downtown location, friendly staff, and spacious suite-style rooms with kitchens, while noting uneven housekeeping, some maintenance wear, off-site paid parking, and occasionally inconsistent shuttle service.

Many reviews praise the included breakfast and the historic building’s character. Critiques include dated furnishings, musty odors in some areas, and occasional noise or light from faulty blinds. Overall, expect a centrally located stay near Old Market with generally warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The free shuttle to the airport and within about three miles is a popular perk, though a few reported lapses or disorganization. Parking is off site in a garage across the street, typically paid and sometimes confusing to access.

Related guest reviews

4

Gerard

Mar 26, 2023

·

Stayed 3 nights

- “Near” Old Market is a stretch to advertise!!! - covered parking is 1 to 2 blocks away, you have to go outside to get there & that defeats the purpose - terrible directions to parking for someone who has never stayed there, especially checking in at 11:30p

10

JEFFREY

Apr 8, 2025

·

Stayed 1 night

I booked this room last minute and it did not disappoint. I got a studio and it was very spacious with plenty of storage. The room was nice and clean and the bed was comfortable. The free breakfast was a nice bonus. I used the city parking garage instead of the hotel garage because it was a bit closer, but the hotel garage would have been fine. The free shuttle was a big plus as well.

10

Sarah

Apr 7, 2024

·

Stayed 1 night

We were in town for a concert at the Chi Health Center and it was so easy to walk right over there. Hotel was clean and comfortable. Parking was the only small issue as it’s not on site but only a short walk down the street.

8

Richard

Oct 4, 2024

·

Stayed 1 night

Overall good stay. The room showed signs of wear. Caulking in the shower was moldy. Parking was $20.

8

John

May 3, 2025

·

Stayed 2 nights

Was in town for a concert and it was a really nice stay. They offer a shuttle service to/from airport and anywhere within 3 miles during your stay. It is a great service, it just needs a little more structure and organization.

10

JENNIFER

Aug 20, 2025

·

Stayed 4 nights

My son and i had a great stay Wednesday thru Sunday. Breakfast was very good (they had real eggs) and the shuttle van was a HUGE life saver for our trip. So much to see and do in the area!

10

Grace

Mar 15, 2023

·

Stayed 6 nights

Wonderful hotel with the friendliest staff! The breakfast service was awesome! If you’re renting a car, there’s a covered public parking garage adjacent to the hotel available, but it’s not affiliated with Residence Inn—no hotel discounts…you’re on your own. The hotel is close (within walking distance) to the Orpheum theater, post office, and Starbucks; very convenient! Overall the hotel was a great retreat.

6

Neva

Sep 1, 2024

·

Stayed 1 night

Hotel room was noisey and the parking was not good. Had to pay to park..

8

Stacey

Aug 31, 2025

·

Stayed 3 nights

Booked here because it had free shuttle which we wanted to use to and from the airport, called before we left to set up, told just call when arrive which we did only to be told there is no shuttle it was broken down

10

Rosalva

Aug 23, 2025

·

Stayed 3 nights

Excellent place to say in downtown Omaha, specially if visiting Creighton University or UNO. Public parking garage available close by at a small rate. Decent breakfast buffet included which is a great plus. Great for families with kids or for businesses trips.

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Cleanliness

Many guests describe very clean rooms, but feedback is inconsistent. Reports include musty odors, worn or unclean areas (e.g., moldy caulk, missed trash, dirty dishes), missing toiletries, and infrequent or no housekeeping during multi-night stays.

Related guest reviews

2

Hiram

Jul 11, 2025

·

Stayed 7 nights

It is a dirty property. They only serviced the room 1 day out of our seven-night stay, No cleaning only towels.

8

Richard

Oct 4, 2024

·

Stayed 1 night

Overall good stay. The room showed signs of wear. Caulking in the shower was moldy. Parking was $20.

10

Lisa

Aug 10, 2025

·

Stayed 1 night

Great stay - just a quick overnight as we were passing through on our way to Denver. Friendly staff, clean rooms and comfy bed/ pillows. Would recommend!

6

Jesana

Mar 1, 2023

·

Stayed 3 nights

I stayed three nights and not once received room service/ cleaning service…

2

Tya

Nov 26, 2023

·

Stayed 1 night

So I have so much and I stay in many hotels. I know the Marriott is suppose to have some kind of standards but this hotel isn’t the place to stay especially for the price. The guy at the front desk who checked us in was RUDE and when we asked a question later he didn’t seem like he wanted to be bothered. He barely answered and look at us like we were stupid. The parking is absolutely horrible since it’s across the street and not even connected to the building. The hall way to the room smells awful like mold which sent me into an allergy attack. The room is so outdated. The pull out beds are very unstable and it gave my step dad bruises on his back from sleeping on it. Then going into the bathroom is even worse. The tub has hair all over it and doesn’t look like they really washed it down. I had to grab my own wipes to clean the bathroom myself. We were too tired after driving 12 hours to tell the front desk. Also the cockroaches we found are even more disgusting and disturbing in the kitchen. Also can’t forget that I used the towels and immediately broke into a rash all over. This is not the place to stay! The only redeeming quality of this hotel was their potatoes for breakfast. The other thing was close to down town but that’s about it. Very Disgusted

2

Robin

Aug 19, 2025

·

Stayed 2 nights

In all of my travels around the world, I have never stayed in a hotel that doesn't have daily cleaning service. One set of towels! Housekeeper was NOT avail, nor were clean towels. AND this was a Marriott

10

Jessica

Jul 28, 2025

·

Stayed 3 nights

Our stay was wonderful and we will absolutely return for another stay. Everything was exceptional. Our room and bathroom was very clean and had everything we needed. Breakfast was great and had plenty of choices for our entire family. The staff was friendly and helpful throughout our stay.

10

shawn

Mar 16, 2025

·

Stayed 2 nights

Staff was amazing and hotel was very clean!

8

Terry

May 15, 2023

·

Stayed 1 night

The room had some issues. The blind didn’t work properly, the trash by the desk hadn’t been emptied and the bathroom mirror wasn’t clean.

6

Heather

Sep 19, 2023

·

Stayed 2 nights

I love this hotel, but it is definitely time for a remodel. The room smelled musty and the carpets are definitely getting worn and they need to update plug-ins near the bed that allow USB cables.

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Rooms

Suites are frequently described as spacious, comfortable, and well equipped with kitchens and full-size fridges. Some rooms feel dated or have maintenance issues (e.g., worn cabinetry, broken blinds or lamps, TV glitches) and a few noted street noise or light leakage.

Related guest reviews

8

Julie

Sep 24, 2023

·

Stayed 1 night

We loved the old building and the rooms are spacious. Having a full fridge and kitchen was a bonus!!!

10

Jennifer

Mar 22, 2025

·

Stayed 2 nights

It was spacious and had everything I needed.

10

Karen

Jun 8, 2025

·

Stayed 2 nights

The rooms were spacious

6

Teresa

Jun 13, 2023

·

Stayed 2 nights

The electric curtains don’t work. They did not cover the whole window therefore there was light shining inside all night long in the bedrooms. Very noisy.

8

Liliya

Jul 4, 2025

·

Stayed 1 night

Front desk associate was not friendly and not very focus. His uniform was very dirty. Hard to put cart in an elevator and no one offer help. Some of the dishes was dirty. Over all clean and convinient location

6

Matthew

Jul 26, 2024

·

Stayed 1 night

The room was more cramped than the pictures showed

10

Stephen

Nov 19, 2023

·

Stayed 14 nights

We stayed at this hotel for 2 weeks in October whilst we were visiting our daughter who is studying at Creighton University. The hotel is lovely nice outdoor seating area - breakfast was fantastic great set up for the day. Utility room for washing was very handy on a longer stay. Room was very comfortable - work area - couch and bed area were of good size - bathroom very nice with great sized shower. Very handy kitchen full sized fridge 0 and hob to prepare basic meals very useful. Nice and close to Old Market and Downtown with plenty of pubs and restaurants. Close to several of Omaha's theatres and the fantastic park. Hotel runs a complimentary mini bus shuttle service within a 3 mile radius from the hotel - great perk.

6

Nick

Apr 4, 2025

·

Stayed 1 night

The hotel is inside a historic building in downtown Omaha. The rooms are big, but there was no garbage in the bathroom and the sink was missing a drain stopper. My TV screen went black randomly and no channels would work consistently without turning to black out of nowhere. The shades on the windows were also unweighted, so they flapped back and forth on the window itself.

10

richard

Nov 1, 2024

·

Stayed 2 nights

Full kitchens. Good location

2

bob

Jul 24, 2025

·

Stayed 4 nights

I’ve been a long time Marriott property user. This property or my room specifically was in tough shape There was racing going on in front of the hotel or at least near it until 2 o’clock in the morning. On our day of checkout housekeeping knocked on our door 2 1/2 hours before checkout. When I confirm what time checkout was they agreed, then leaned against the wall next to my door waiting for us to leave. I did hear good things about the Doubletree and the Hilton in Omaha, I would strongly suggest checking out those locations and brands instead.

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Service

Staff are widely praised as friendly, helpful, and efficient, with quick check-in and responsive support. However, several guests reported unfriendly or disorganized front-desk interactions, inconsistent shuttle management, and occasional housekeeping lapses or early knocks.

Related guest reviews

2

Allison

Aug 14, 2024

·

Stayed 1 night

I booked a stay for Aug 3rd around 11pm. When we arrived we were told we couldn't check in till 2am because of audits. We waited an hour in the lounge area where we were then told at midnight that our booking automatically changed to Aug 4th. We were told they had 3 available rooms but that we were not allowed to book any of them for that night because we would have to do so through the app and the app wouldn't let us after midnight which is when we were told about the change. We were told we would receive a refund and never got that either.

10

Susan K

Oct 21, 2024

·

Stayed 5 nights

Great breakfast and very helpful staff.

10

Lisa

Aug 10, 2025

·

Stayed 1 night

Great stay - just a quick overnight as we were passing through on our way to Denver. Friendly staff, clean rooms and comfy bed/ pillows. Would recommend!

10

Michael

Aug 29, 2025

·

Stayed 1 night

Courteous and friendly staff; good and ample free breakfast and convenient parking.

8

Liliya

Jul 4, 2025

·

Stayed 1 night

Front desk associate was not friendly and not very focus. His uniform was very dirty. Hard to put cart in an elevator and no one offer help. Some of the dishes was dirty. Over all clean and convinient location

8

Raymond

Feb 8, 2023

·

Stayed 5 nights

Breakfast was great. My room was very clean. Front desk service in daytime is great. Front desk service evenings is fair at best. Service means polite. If your front desk staff doesnt say hello, thank you, and enjoy your stay...they have no business working there. Otherwise a GREAT stay.

6

Kim

Aug 6, 2023

·

The staff that was friendly. Not helpful when I asked how to get the carts outside to load my car, I’m a senior just pointed to the utility elevator, you have to go down 1 level to get to street level with carts.

10

Jessica

Jul 28, 2025

·

Stayed 3 nights

Our stay was wonderful and we will absolutely return for another stay. Everything was exceptional. Our room and bathroom was very clean and had everything we needed. Breakfast was great and had plenty of choices for our entire family. The staff was friendly and helpful throughout our stay.

10

John

Aug 6, 2023

·

Stayed 1 night

We really liked the way the front desk got people in and out...very efficient!

2

bob

Jul 24, 2025

·

Stayed 4 nights

I’ve been a long time Marriott property user. This property or my room specifically was in tough shape There was racing going on in front of the hotel or at least near it until 2 o’clock in the morning. On our day of checkout housekeeping knocked on our door 2 1/2 hours before checkout. When I confirm what time checkout was they agreed, then leaned against the wall next to my door waiting for us to leave. I did hear good things about the Doubletree and the Hilton in Omaha, I would strongly suggest checking out those locations and brands instead.

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Location

Downtown location is widely praised—walkable to Old Market, theaters, the CHI Health Center, Creighton, and many restaurants. A few noted the sign or entry can be hard to find and occasional nighttime concerns.

Related guest reviews

4

Gerard

Mar 26, 2023

·

Stayed 3 nights

- “Near” Old Market is a stretch to advertise!!! - covered parking is 1 to 2 blocks away, you have to go outside to get there & that defeats the purpose - terrible directions to parking for someone who has never stayed there, especially checking in at 11:30p

10

Mark

Nov 10, 2024

·

Stayed 3 nights

Great experience. I wish it was a few blocks closer to the main Market Area.

10

Chad

Oct 27, 2024

·

Stayed 2 nights

Very nice stay. Close walk to sporting events and restaurants, shops, and bars. Breakfast was delicious and readily available. Staff was very nice. Room was nice and comfortable.

10

Sarah

Apr 7, 2024

·

Stayed 1 night

We were in town for a concert at the Chi Health Center and it was so easy to walk right over there. Hotel was clean and comfortable. Parking was the only small issue as it’s not on site but only a short walk down the street.

10

Patty

Sep 5, 2023

·

Stayed 1 night

Clean quiet property, great downtown location

10

Nicole

Jan 1, 2024

·

Stayed 1 night

It was kind hard to find the place the sign is not very noticeable.needs to light up or something.

10

Holly

Feb 4, 2024

·

Stayed 2 nights

Beautiful building, close parking and great breakfast.

8

Jennifer

Jul 22, 2024

·

Stayed 3 nights

Great location. Close to Creighton University, the Old Market and Riverfront area

6

Mark

May 19, 2023

·

Stayed 1 night

Location is good during the day…maybe. At night it’s really not good, and sketchy. Room is run down, entrance is hard to find and in poor condition. Just not a good spot.

8

Chris

Aug 16, 2025

·

Stayed 1 night

Just a stop on the way back home, but it was nice because we like downtown and it was downtown close to lots of restaurants. Went to Cumbria a local tapas bar and it was amazing.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently called good to excellent with plenty of options, though a few guests found it average or limited. No consistent feedback on other on-site dining.

Related guest reviews

8

William

Sep 17, 2023

·

Stayed 1 night

Likes: -Good location to nearby events area -Easy parking -Fabulous historical building Dislikes: -Noisy -Specifically asked room away from elevators, was told our room was not close. Got to our room and it was directly across the hall from elevators. -Breakfast selection was disappointing. Quality of food was very unappealing. -Beds are extremely uncomfortable.

8

Rachel

Nov 11, 2024

·

Stayed 2 nights

Loved the friendliness off the staff, the ease of check in and a great breakfast every morning.

10

Patti

May 17, 2024

·

Stayed 5 nights

The room was well thought out, spacious, comfortable, and clean with a nice kitchen including a full size refrigerator. The exercise room had two treadmills, two ellipticals, a bike or two, weight machine and free weights. Some entrees at breakfast were exceptional and the outside patio was lovely. The staff was friendly and attentive. I would definitely stay here again.

8

Dennis

Feb 9, 2023

·

Stayed 1 night

Nice room - clean, comfortable with nice kitchenette; Fantastic breakfast; Easy walk to old market area with good selection of restaurants and near to the Orpheum Theater.

8

Lollita

Oct 14, 2024

·

Stayed 2 nights

Complimentary breakfast was average and hotel needs to be updated; however, staff was very attentive and helpful. I would stay there again.

10

Michael

Aug 29, 2025

·

Stayed 1 night

Courteous and friendly staff; good and ample free breakfast and convenient parking.

10

Randall

Nov 26, 2024

·

Stayed 1 night

Great location, excellent service and a perfect room. Something as simple as plenty of lights in the room make a difference. And a breakfast with lots of options.

10

JENNIFER

Aug 20, 2025

·

Stayed 4 nights

My son and i had a great stay Wednesday thru Sunday. Breakfast was very good (they had real eggs) and the shuttle van was a HUGE life saver for our trip. So much to see and do in the area!

10

Jessica

Jul 28, 2025

·

Stayed 3 nights

Our stay was wonderful and we will absolutely return for another stay. Everything was exceptional. Our room and bathroom was very clean and had everything we needed. Breakfast was great and had plenty of choices for our entire family. The staff was friendly and helpful throughout our stay.

10

Rosalva

Aug 23, 2025

·

Stayed 3 nights

Excellent place to say in downtown Omaha, specially if visiting Creighton University or UNO. Public parking garage available close by at a small rate. Decent breakfast buffet included which is a great plus. Great for families with kids or for businesses trips.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $142	3 $202	4 $179	5 $124	6 $128	7 $130
8 $116	9 $162	10 $158	11 $162	12 $124	13 $126	14 $117
15 $104	16 $102	17 $121	18 $150	19 $104	20 $106	21 $107
22 $97	23 $95	24 $99	25 $97	26 $104	27 $107	28 $104
29 $107	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $106	2 $147	3 $106	4 $106	5 $115
6 $104	7 $147	8 $142	9 $167	10 $213	11 $165	12 $146
13 $233	14 $123	15	16 $124	17 $106	18 $107	19 $124
20 $98	21 $98	22 $99	23 $97	24 $97	25 $99	26 $97
27 $98	28 $97	29 $97	30 $97	31 $95

Residence Inn by Marriott Omaha Downtown Old Market Area

Prices for Residence Inn by Marriott Omaha Downtown Old Market Area

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Guest reviews of Residence Inn by Marriott Omaha Downtown Old Market Area

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