La Quinta Inn & Suites by Wyndham Atlanta-Union City

elevator was broken, fleas in the room, every time we asked for new towels they made a excuse why they couldnt give us any, a/c was off before we arrived so it was hot most of the night, no parking due to lots of big trucks parked across 3 or 4 spaces each, breakfast was very lacking and not refilled after 830am.

the room was ok but no new towels and ice machines not working,leaky building and staff was so-so.

The elevator was not working and we had to walk up four floors

Elevator didn't work - room smelled like mold - would not recommend

Guy at check-in was great, friendly and helpful. It mostly went downhill after that — temp controls (wall and window) did not work; carpet was filthy; no plates or bowls in breakfast room by 8:45; motel side door did not lock; and Wi-Fi went out at night and never got back up.

The elevator was not working and I was placed on the 4th floor. I had to climb 6 flight steps with my luggage. My travel companion had to seek other sleeping arrangements due to handicap disabilities not able to climb stairs. I also hurt myself when I fell down a flight of stairs with my luggage when I was leaving to check out. The staff didn’t seem too concerned that I fell after I asked for a signed statement stating I fell down the stairs in their hotel. I had to make a report with the police. I wouldn’t recommend this hotel!!!!!

Room smelled like cigarettes & I saw a few roaches. The coach had stains on the material. The elevator was out of order & the staircase smelled of pee.

Too bad the pool and business area was under renovation, and all the doors were accessible with the key card ( maybe that was part of the reno)I would given them all 5s.

This hotel didn’t match pictures on Expedia at all. It was last room available so we felt lucky. After arriving at hotel at 1:00 am front desk manager said the elevator was out so we had the haul our luggage up to the 4th floor only to get to our room and discover that the magnetic key pad didn’t work and door opened without it nor was there any way to lock it. There was no electricity in room either and it smelled like something had died in there! After being completely applauded by what we found we hauled all of our luggage back down to front desk to tell manager we would not be staying there and we wanted our money back. He told us we had to contact Expedia since we booked on there. After contacting Expedia they said it was up to hotel so we had a complete run around from both hotel and Expedia and now going to stop payment on our Amex. So in short this hotel should not be allowed to even solicit on any booking site and I would highly encourage someone from the La Quinta headquarters investigate this hotel as it couldn’t be any worse for it’s reputation as a franchise. We travel all over the world and have stayed in hundreds of hotel rooms and this one wins 1st place as being the worst!

The staff were extremely nice and went out of their way to accommodate me. The breakfast. housekeepers and staff were great. They had a refrigerator, hairdryer and toiletries were available. Staff went beyond what they needed to do to help me. The only problem was that the elevator was broken and getting luggage to the room was a little bit of a problem cause my luggage was heavy. They did help me carry it to my room on the second floor. All very nice and accommodating.

Property in poor condition and dirty.

I didn't event stay. I left that night to find another hotel. The first room I was checked in to had insects running around the room and even were crawling in the bed. I immediately when back to the front desk to find another room. The second room I went to none of the lights worked. After that I canceled my reservation.

The room I stayed in was roach infested. I will not stay there again.

Room wasn't clean very dirty beds tub sink and floor also was no soap in bathroom feel like the room was not cleaned

This place is terrible! There was dog hair and a dead roach in the bathtub. The television didnt work. It was the worst of the worse hotel that I have ever stayed.

Well, the bears were made the blind was raggedy. The blind actually fell when I tried to close it. I had a dead roach in the bathroom on the floor and then while I was using the bathroom and I saw another one the toilet barely flushed. It wasn’t as clean it could’ve taken another sweeping.

This is my last time visiting this hotel, it was a bad experience. First off it was a dirty wash cloth left in the bathroom and then i opened the microwave and it was filthy the comforter on the bed had a stain on it. Another guest had music playing loud at 2a.m in the morning and i couldn't call the front desk because it was no phone in the room, then it sounded like someone was wrestling or fighting in another room,horrible experience it wasn't worth the price!!!!!!!!

His hotel needs an extensive renovation and face lift. Paint on the doors is pealing. The room AC condensate pan was on catching the water and the carpet was soaking wet. Carpet and tiles were very dirty.

Bathroom had roaches in the tub. The water in the sink wasn't going down. Rusted doorways, needs new paint, and the carpet was sticky. The bed was very comfortable

This was the dirtiest hotel I have ever been to. Roache infested bathroom, the elevators do not work, the entire building stinks… i did not see 1 housekeeper and I honestly don’t think they hire any.

The only thing I didn't like was that the HVAC system in my suite was not working during this cold weather. Also, on my television, the picture was larger than the screen so some things couldn't be viewed such as scores when watching sports.

No toilet paper in room. No smart tv. Tv screen dirty and front desk had no way of cleaning it. Slight musty smell in room

Room I booked was not available and my replacement smelled like freshly smoked cigarettes. My replacement looks like some terrible things had happened there. I thought it would be a step up from motel 6 or one of the cheap options but it was not. Also, the electricity and WiFi is terrible.

Well we checked in around 5:30pm. When we went up to the room we noticed that there was no tv remote control. We call the Lobby and requested a Remote Control and the receptionist advised re that a maintenance guy would program a remote for us. About 3 hours later, around 8:30 pm, the maintenance man came into the room made an attempt to program a new remote unsuccessfully. He left the room and the room stayed without a remote control. That was the most boring night ever without a tv.

Had to switch rooms twice as first one smelled of marijuana and was not clean. Second one smelt of cigarette smoke.

Emergency doors unlocked 24/7, telephone in room not working, television did not work until last night if stay.

The night staff Joseph was friendly; he came to the room without a problem, repairing the remote control with new batteries. The morning staff was not as pleasant. The facility is old and needs updating, and it smells like old cigarettes.

The rooms are not like the photo in the site

No enough lighting. No telephone. No enough chairs in the room. Breakfast too scanty-more variety needed. Neat room and neat environment. The staffs were friendly and helpful. Thank you.

This was the worst hotel experience of my life. The actual room and hotel look NOTHING like the pictures online. Elevator out of service, room smelled like pure smoke, and the smoke alarms were either constantly beeping (even after changing the battery) and/or completely missing from the wall (and still beeping). My wife and I turned around and left for a different hotel ten minutes after getting to our room. HORRIBLE experience!

The staff is very helpful and professional.

Nice staff

Arrived to location around 7-8pm Friday night with a pre-checked reservation.. There was no staff present..waited 25 min calling out for someone.. had to use restroom..lobby restroom not available. Staff door leading to front desk left unlocked so i opened door still calling for staff to get no response. Because i opened door the gentleman rudely gave me a room key... With a rude statement " I'm probally going to get fired" i explained i will talk to manager but i had been driving for 6 hours and really needed to use restroom. Room 316 was horrible, no blankets on bed, no trash can in room, room smelled like weed factory like Hotel front entrance.. mattress not visually safe to sleep in, then use bathroom and roaches surfaced. I return to front desk to let staff know about room condition, and he says "manager called and said cancel your reservation" I was baffled and asked to speak with manager directly (Beulah)and he the staff on duty replied " she does not want to talk to you. I exlained i was calling phone and the guy states "oh i was on the 4th floor and the phone dont ring " I found this unbelievable.... This left me in a very difficult situation of now finding another hotel and limited funds because he was nor able to refund me funds directly. This was by far the WORST hotel experience , awful customer service. what i was later told "Never stay in union City GA. This cost me double of money i didnt have because i had to find another hotel..

After my experience at this location, La Quinta will never get my business again. There are too many other choices out there, and this is no longer one of them for me. The front desk were some of the rudest people I have ever dealt with in my life.

Easy check in but stayed one night and was charged for two days.

The staff was very unprofessional and the hotel was nasty the manager kept lying saying the manager was not there all along he was the manager I will never go there ever then if u don’t stay the whole stay u don’t get ur money back which is unfair

Front desk lady was awful and rude !! Only good thing about your property was Curtis ! He was the bedt

I would not recommend nobody to stay at this place they tried to scam me from the the first day on the deposit was supposed to be $50 deposit my card was charged $200 then I caught him went to the desk and the slick ass girl who did it already got off work and tried to slip me and defer the 150 to another account and then charge me $50 on the original deposit alone with that don't f*** with these people if you have f***** with check your banking statements check your banking account then check out these m************ say they taking $10 because they got two face towel with stains on them

They Workers Of The Hotel Are Very Rude And Will Try And Find Diff Ways To Get Extra Money Outta You And Anytime U Ask For Something During Breakfast They Tell Little Stories So That They Don’t Have To Make Anything Else Pure Lazy Behavior And An Unkind Like Environment This Place Sucks!

The staff were extremely nice and went out of their way to accommodate me. The breakfast. housekeepers and staff were great. They had a refrigerator, hairdryer and toiletries were available. Staff went beyond what they needed to do to help me. The only problem was that the elevator was broken and getting luggage to the room was a little bit of a problem cause my luggage was heavy. They did help me carry it to my room on the second floor. All very nice and accommodating.

THE FRONT DESK CHECK IN WAS GOOD. THE BED WAS COMFORTABLE. THE AREA OUTSIDE THE HOTEL IS NOT THE BEST. AS A WOMAN I WOULDN'T FEEL SAFE STAYING HERE BY MYSELF. THE POOL WAS NOT CLEAN SO WE WOULDN'T USE IT. THE ROOM HAD A GOOD BED BUT THE FLOORS WERE VERY DIRTY. THE ROOM NEEDS A DEEP CLEANING. I WOULDN'T STAY HERE AGAIN. THE PRICE WAS LOW BUT THE AREA IS JUST NOT GOOD.

Nice rooms and staff but a nasty lady outside the hotel all night wanting to get in.

It was amazing close to all my shopping locations.

It was very convenient to grocery stores

Nice and Quiet

I love the service. All the hosts are pleasant. Rooms are clean and close to shopping centers.

It's in rough shape with poor housekeeping. Hotel has a pretty solid marijuana smell. For the price it's definitely get what you pay for, maybe a little less. Housekeeping wasnt completed in the room prior to entering (dirty towels in the bath tub, no soap). Beds were comfortable. Price was low.

This property was definitely not up to La Quinta standards. It is in need of an overhaul. One of the rooms hadn’t even been cleaned and we had to wait while it was… while that staff was very courteous and nice, we just did not feel safe

The Good - Staff, clean, quiet The Bad- peaole hanging in the parking lot, broken elevator, linens (pilling/ thinning) and matttress (dip) very old, free breakfest lacked luster.

The are appeared unsafe and there were 15 people around the building at each entrance at midnight when I arrived. I was afraid to get out of my car to walk up and check in.

elevator was broken, fleas in the room, every time we asked for new towels they made a excuse why they couldnt give us any, a/c was off before we arrived so it was hot most of the night, no parking due to lots of big trucks parked across 3 or 4 spaces each, breakfast was very lacking and not refilled after 830am.

Breakfast was no good

Clean rooms with daily room service if requested, nice complimentary basic continental breakfast, friendly staff.

One of the nicest hotels in the area, staff friendly and helpful, breakfast is good

Stay was good only thing bad not much to choose from for breakfast and no mirrors in room while gettin dressed only in bathroom

They Workers Of The Hotel Are Very Rude And Will Try And Find Diff Ways To Get Extra Money Outta You And Anytime U Ask For Something During Breakfast They Tell Little Stories So That They Don’t Have To Make Anything Else Pure Lazy Behavior And An Unkind Like Environment This Place Sucks!

The room had roaches. The breakfast was horrible. They only cleaned & gave new towels every 3 days. Didnt vacuum the room or clean anything. Allowed guest to sit in cars blasting music. Sounded like construction was being done @ night. No transportation provided. Pool room was nasty.

The Good - Staff, clean, quiet The Bad- peaole hanging in the parking lot, broken elevator, linens (pilling/ thinning) and matttress (dip) very old, free breakfest lacked luster.

No enough lighting. No telephone. No enough chairs in the room. Breakfast too scanty-more variety needed. Neat room and neat environment. The staffs were friendly and helpful. Thank you.

The staff were extremely nice and went out of their way to accommodate me. The breakfast. housekeepers and staff were great. They had a refrigerator, hairdryer and toiletries were available. Staff went beyond what they needed to do to help me. The only problem was that the elevator was broken and getting luggage to the room was a little bit of a problem cause my luggage was heavy. They did help me carry it to my room on the second floor. All very nice and accommodating.