Is parking available at the property?

Yes, free self parking is available onsite.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the location of the property in relation to nearby attractions?

The hotel is located a short 4-minute walk from Murfreesboro Strike and Spare Family Fun Center and within 2 minutes by car from Cannonsburgh Village. It is 1.2 miles from Murfreesboro Bark Park and 1.3 miles from Gateway Island.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Jackson Motel in Murfreesboro

What guests think

At Jackson Motel, guest experiences vary widely, with some praising friendly staff, quiet stays, and budget value, while many others report serious cleanliness problems, pest issues, and maintenance failures that prompted room changes or early checkouts.

Several reviews also mention doors that don't lock, a 'shady' environment, and inconsistent responses about refunds or room assignments. On the plus side, the motel is close to I-24 and restaurants, though traffic noise and tricky parking access come up. Expect basic budget lodging with highly inconsistent standards across rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Mentions of facilities are limited. Parking is described as well lit with camera coverage, and one guest used the laundry, calling the facilities underwhelming but adequate.

Related guest reviews

10

Anthony

30 Mar 2024

·

Stayed 1 night

Clean rooms, well maintained property, excellent customer service and the parking lot was not only well lit, but plenty of camera coverage!

6

Jason

6 Jul 2024

·

Stayed 2 nights

The owner was friendly and responsive. I needed to do my laundry. Facilities were a bit underwhelming, but adequate for what I needed. The property attracts an "element" that may not be suitable for a family on vacation or a couple just needing a rest stop. Nothing against who I saw, just the price point keep longer staying people around that are struggling right now. I had no issue with them - but I am not naive to what could be opportunities to be trouble for the Mgmt.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe dirty rooms and bathrooms, pests such as roaches or bed bugs, stained linens, and bad odors. Some guests also reported mold and roach droppings, though a few found cleanliness acceptable.

Related guest reviews

2

Alicia

22 Aug 2025

·

Stayed 1 night

I checked in and started see roaches and I wasn't going to say anything but I saw one on the bed so I was moved to a worse room with bed bugs and a broken door

2

Bernard

17 May 2024

·

Stayed 1 night

roach feces on the lamps, ice machine, fridge, bathroom doorknob and any other crack or crevice you can find. Dead roaches in the cracks of the nightstand. No refunds available either, after 10 hours of driving being greeted by roaches is exactly what someone wants. Think twice before choosing this hotel, if the price is too good to be true it usually is. Only positive is that the front desk lady offered to “ask” to refund my money as i spent less than 5 minutes in the room. if there was a zero star rating it was made for facilities such as this.

2

Amanda

18 May 2024

·

Stayed 2 nights

This was the NASTIEST Motel I've EVER been to in my whole life. The toilet hadn't even been attempted to be wiped down. I mean feces and urine, hair...DISGUSTING! Floors in the room had not been swept AT ALL. Surfaces not wiped down. One thing they DID do was provide fresh sheets and towels, which was confusing. When I went to the office to complain, which I *never* do, I was told that it was cleaned and inspected, that no one was available to clean it and that there were no other rooms that I could move to. I left. No refunds either. I'm usually fine with staying at motels for 1 or 2 night stays. I don't really mind if they're run down, as long as they're maintained and clean enough...but THIS??? Dang. I'd give Zero stars if I could.

2

Miranda

28 Oct 2024

·

Stayed 1 night

When my partner and I walked in & looked around there ended up being stains & black hair all over the sheets, the bathroom had a hole in the door, no soap and shower necessities around anywhere, there was pee all over the toilet seat with almost no toilet paper & roaches EVERYWHERE. I didn’t feel safe & ended up not even staying the night there. I couldn’t wait to get out of that place. I am beyond DISGUSTED. Also a non-refundable pay, I can tell why.

2

Douglas

18 Jun 2025

·

Stayed 3 nights

Terrible, smell like cigarettes even though I requested non smoking, roaches and beg bug everywhere, I was supposed to stay for 3 night, I check out the next morning very early, when I told the receptionist she was like everything was normal.

4

Hoseein

22 Jun 2024

·

Stayed 1 night

It was very dirty and unclean. There was oped soap left from last customer. The mirror very dirty. Looked like the room was not cleaned at allllllllllllllllll!

2

Joshua

21 May 2025

·

Stayed 1 night

Very dirty, lots of cockroaches, the sizes are very ugly and dirty. They gave me the room they wanted, not the one I asked for.

2

Alicia

22 Aug 2025

·

Stayed 1 night

There were bugs in my room and when I politely ask to be moved I got moved to a even worse room that had bed bugs and a door that was broken

2

Terri

15 Jun 2024

·

Stayed 1 night

I would not recommend this property at all. My husband and I left after an hour because the room was not clean, linens were dirty, floor and lamps were dirty. There was a moldy smell that was making us sick. The staff moved us from the original room that had three ashtrays stacked in the windowsill to one of their best rooms, still disgusting. I don't believe the owner is engaged in making this property decent for guests and Expedia should not have them listed on their site as an option,

2

Sherry

1 Jun 2024

·

Stayed 1 night

The bathroom was dirty the tub the toilet the refrigerator bottom of the refrigerator I cleaned it all with a washcloth and my cleaner took the washcloth to the lady and told her how dirty this was look how dirty your washcloth is from me cleaning so I cleaned the bathtub which had pink stuff all over the shower the mirror was dirty the sink was dirty look like they had taken everything they were going to clean the bathroom and then they totally spaced the bathroom the door was unlocked when I went out went in it the door was open noise noise and noise so I have pictures of the nasty bathroom

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Rooms

Room quality varies: some found spacious rooms and strong AC, while others reported very small bathrooms, noisy appliances, and traffic noise. Recurring issues include nonworking outlets, TV or HVAC problems, and door locks or gaps.

Related guest reviews

10

Kyra

1 Jul 2024

·

Stayed 1 night

The room is very big and spacious. The area where the toilet and shower are are a bit on the small side. The front desk lady / receptionist is super sweet and understanding.

8

Jack

21 Oct 2023

·

Stayed 1 night

Hotel is newly renovated and in good condition. Dining is available within walking distance. The only thing we encountered was the lack of heat in the room.

6

Prathomphong

8 Jun 2025

·

Stayed 4 nights

Where my room was at, is a little loud from the traffic. Only thing I have a complaint about is w hen the day for you to check out? The front office staff will band on your door like you're a criminal.

6

Ronald

17 Jun 2024

·

Stayed 1 night

I had ordered you a King-size non-smoking room they gave me a smoking room with two queen beds the TV did not work and they would not give me a receipt when I asked her for one I have called twice and they said they will email me a receipt I haven’t done it yet I will never go back to the property

8

Marion

6 May 2025

·

Stayed 1 night

Plugs didnt work fpr chargers phone didnt work and they had to come fix the tv

6

Jonathan

30 Jul 2025

·

Stayed 2 nights

The outlets next to the beds did not work, as they were all capped off. only three outlets in the whole room that weren't capped off. Restroom is super small. There was dirty hand prints all over the head board of the bed when we walked in for the 1st time into the room. Mini fridge was one large ice cube and wasn't able to be used until the day after checking in.

10

Joyce

28 Apr 2024

·

Stayed 1 night

Bed was horrible. Fridge hummed all night

10

Alicia

9 Aug 2025

·

Stayed 1 night

Nice rooms good air conditioning

8

Quindale

6 Oct 2025

·

Stayed 2 nights

It was good service and it was very comfortable and nice, until day two I was moved to the other side which was smaller

6

Erika

16 Sept 2023

·

Stayed 1 night

I booked two rooms for my family and I on our long drive from FL to IL, and this motel looked perfect since it was so close to I-24 and some good dining options. However, the photos in the listing really make the rooms look a lot nicer than they are. My kids white socks were gray from all the dirt on the floor, and there were a lot of gaps around the doors that led outside. Overall, it worked for a quick overnighter on the road, but it didn't feel worth $100 per room.

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AI-generated summary based on recent guest reviews

Service

Feedback on service is mixed: several guests praised friendly, accommodating staff and helpful maintenance, while others reported unresponsiveness, door banging at checkout, refund or booking issues, and being moved to worse rooms.

Related guest reviews

10

Sharon

27 Oct 2024

·

Stayed 1 night

We were in Murfreesboro for medical appointments. We've stayed there before & while it's not a fancy place we loved it. This time around in our 1st room the tv wasn't working & Crash the maintenance guy couldn't fix it so he got us switched to a much bigger room (with a working tv). It was clean, comfortable and the shower was great! Also it was close to many restaurants (esp. the Checkers which is literally maybe 50 ft. from the front office). We were lazy and DoorDashed trashy food and had a great time!

2

Max

20 May 2024

·

Stayed 1 night

Made a mistake and booked the wrong day. Refused to schedule me for another day. And

6

Ronald

17 Jun 2024

·

Stayed 1 night

I had ordered you a King-size non-smoking room they gave me a smoking room with two queen beds the TV did not work and they would not give me a receipt when I asked her for one I have called twice and they said they will email me a receipt I haven’t done it yet I will never go back to the property

2

Douglas

18 Jun 2025

·

Stayed 3 nights

Terrible, smell like cigarettes even though I requested non smoking, roaches and beg bug everywhere, I was supposed to stay for 3 night, I check out the next morning very early, when I told the receptionist she was like everything was normal.

2

Shane

5 Aug 2024

·

Stayed 4 nights

Horrible, No customer service at all, refused to give any refund after walking in and instantly leaving due to seeing bed bugs, mold on the walls and piss all over the bathroom. Door had no lock and I’m very sure there was a “hidden camera” within the bolted mirror in the room. I highly recommend no one goes there. This place shouldn’t be offered on this app. The owners as well were horrible. No customer service skills or hospitality at all.

6

Jason

6 Jul 2024

·

Stayed 2 nights

The owner was friendly and responsive. I needed to do my laundry. Facilities were a bit underwhelming, but adequate for what I needed. The property attracts an "element" that may not be suitable for a family on vacation or a couple just needing a rest stop. Nothing against who I saw, just the price point keep longer staying people around that are struggling right now. I had no issue with them - but I am not naive to what could be opportunities to be trouble for the Mgmt.

2

Kiernan

24 Jun 2024

·

Stayed 10 nights

Didn’t end up staying …checked in and when we got to our room the door wouldn’t lock…ask the front desk to move us but they were sold out and wouldn’t refund our money….terrible and unsafe

8

Quindale

6 Oct 2025

·

Stayed 2 nights

It was good service and it was very comfortable and nice, until day two I was moved to the other side which was smaller

6

Felicia

24 Feb 2025

·

Stayed 5 nights

Room was fine. Non very friendly. Had problems getting towels sheets.

10

Michelle

3 Mar 2025

·

Stayed 1 night

Me & my girlfriend just wanted to get away for a night so we decided to get a room to spend some time together. The night girl working was very friendly and extremely accommodating. It was nice and quiet and there's tons to do around there if you get bored. We can't wait to go back for another nightly get away!!

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Location

Guests like the proximity to I-24, downtown, and restaurants. Some mention traffic noise, challenging parking lot access, and an unsavory environment.

Related guest reviews

10

Sharon

27 Oct 2024

·

Stayed 1 night

We were in Murfreesboro for medical appointments. We've stayed there before & while it's not a fancy place we loved it. This time around in our 1st room the tv wasn't working & Crash the maintenance guy couldn't fix it so he got us switched to a much bigger room (with a working tv). It was clean, comfortable and the shower was great! Also it was close to many restaurants (esp. the Checkers which is literally maybe 50 ft. from the front office). We were lazy and DoorDashed trashy food and had a great time!

10

tony

30 Apr 2024

·

Stayed 2 nights

It was really close to down townand the staff was very friendly

8

Jack

21 Oct 2023

·

Stayed 1 night

Hotel is newly renovated and in good condition. Dining is available within walking distance. The only thing we encountered was the lack of heat in the room.

6

Prathomphong

8 Jun 2025

·

Stayed 4 nights

Where my room was at, is a little loud from the traffic. Only thing I have a complaint about is w hen the day for you to check out? The front office staff will band on your door like you're a criminal.

6

Terry

14 Sept 2024

·

Stayed 1 night

The cleaning staff left dirty towels in the room and didn’t put clean towels in the room. It’s very dangerous trying to get into and out of the parking lot because of the location with traffic.

6

Jason

6 Jul 2024

·

Stayed 2 nights

The owner was friendly and responsive. I needed to do my laundry. Facilities were a bit underwhelming, but adequate for what I needed. The property attracts an "element" that may not be suitable for a family on vacation or a couple just needing a rest stop. Nothing against who I saw, just the price point keep longer staying people around that are struggling right now. I had no issue with them - but I am not naive to what could be opportunities to be trouble for the Mgmt.

10

Michelle

3 Mar 2025

·

Stayed 1 night

Me & my girlfriend just wanted to get away for a night so we decided to get a room to spend some time together. The night girl working was very friendly and extremely accommodating. It was nice and quiet and there's tons to do around there if you get bored. We can't wait to go back for another nightly get away!!

6

Erika

16 Sept 2023

·

Stayed 1 night

I booked two rooms for my family and I on our long drive from FL to IL, and this motel looked perfect since it was so close to I-24 and some good dining options. However, the photos in the listing really make the rooms look a lot nicer than they are. My kids white socks were gray from all the dirt on the floor, and there were a lot of gaps around the doors that led outside. Overall, it worked for a quick overnighter on the road, but it didn't feel worth $100 per room.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $68	3 $68
4 $57	5 $64	6 $58	7 $58	8 $64	9 $63	10 $58
11 $65	12 $65	13 $57	14 $64	15 $58	16 $54	17 $64
18 $65	19 $57	20 $65	21 $65	22 $57	23 $64	24 $58
25 $58	26 $65	27 $65	28 $57	29 $65	30 $65	31 $58

Jackson motel

About this property

Location

Room options

Comfort Single Room, 1 King Bed

Comfort Room, 2 Queen Beds

Guest reviews of Jackson motel

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Jackson motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $54	29 $59	30 $58