Is parking available at the property?

Yes, parking is available at the property. Guests must contact the property in advance to reserve on-site parking. The secured self-parking fee is approximately EUR 10 per night, and nearby parking is also available for the same fee.

Is breakfast offered at the hotel?

Yes, a buffet breakfast is offered at the hotel, with an approximate cost of EUR 10 per person. Breakfast is served during designated hours, although specific serving times are not provided.

What are the check-in and check-out times?

The standard check-in time is 15:00, and check-out time is 11:00. Early check-in or late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available at a fee of EUR 47 per vehicle for a one-way trip, accommodating a maximum of two passengers. Guests should contact the property with their arrival details to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about accessible bathrooms and pool access features are not provided.

What is the location of the hotel in relation to key attractions?

The hotel is conveniently located near several key attractions in Zagreb. It is approximately 1.2 miles (2 km) from the Zagreb Main Railway Station and 1.5 miles (2.4 km) from Ban Jelačić Square. Public transport options are available within walking distance.

Hotel 9 Zagreb - 4 Star Comfort

Average nightly price at Hotel 9 by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$97
March	US$107
April	US$129
May	US$136
June	US$121
July	US$103
August	US$107
September	US$132
October	US$112
November	US$107
December	US$130

What guests think

Across many reviews, Hotel 9 is praised for its friendly, helpful staff and a highly convenient setting opposite Zagreb's main bus station, making it a practical choice for overnight stops, airport transfers, and quick access to public transport.

Rooms are widely described as modern, spacious and comfortable. Breakfast earns frequent compliments for quality and variety, with some mentions of made-to-order omelettes. Downsides include recurring reports of weak or unresponsive air conditioning, occasional street noise or Wi-Fi drops, and a few housekeeping or bathroom drainage quirks. Overall, expect a clean, comfortable, well-run base that's strongest on convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests mention safe/easy parking, plus a 24-hour reception and an elevator. Overall facilities are straightforward rather than extensive.

Related guest reviews

8

Susan

6 Jun 2025

·

Stayed 2 nights

Hotel close to bus station so great for short stay in Zagreb. Easy ten minute tram ride into city centre and all the sights. Could also get the 5 tram to Maksimir Park. Well done up with large comfortable bed. Sat on terrace on third floor and always had it to ourselves. Slight issue with shower not draining away . All staff were helpful snd friendly.

10

Alenka

9 Dec 2025

·

Stayed 1 night

Super breakfast, safe parking. Super personal

10

Karen

28 May 2025

·

Stayed 1 night

If wanting a hotel near the bus station, this is the one for you: nearly right across the road. Very comfortable room. And luggage storage so you can tour the city.

10

Midori

8 May 2024

·

Stayed 2 nights

清潔で、24時間フロント対応のため、早朝便での移動にも問題なく、また丁寧だった。

Translate

8

Lowell

25 Apr 2025

·

Stayed 1 night

Nice room, helpful staff, handy to bus and related amenities, … avoid level 2 room 7 if you don’t like street noise. We lost wifi access during the night … apparently the 2nd floor booster went down … tell the staff and/or go to the 3rd floor lounge.

10

Kyra

22 May 2025

·

Stayed 1 night

The room is beautifully decorated. The windows do an excellent job of blocking street and tram noise when they are closed. Very convenient location just across the street from the bus station. 24hr reception. Elevator.

10

Mirko

21 Sept 2025

·

Stayed 2 nights

Friendly staff, great breakfast, spacious rooms, easy parking. Will come again.

10

Gordana

11 Oct 2025

·

Stayed 2 nights

Clean, friendly staff. Safe. Convinient.

8

florencia

24 Jun 2025

·

Stayed 1 night

El hotel es muy lindo. Habitacion grande, cama comoda. Esta ubicado justo frente a la terminal de autobuses y de tram que te lleva al centro de la ciudad. El desayuno muy completo. Al llegar al mediodia nos permitieron dejar las valijas hasta el horario de hacer el check in

Translate

10

Janet

24 Jan 2025

·

Stayed 2 nights

A great hotel - staff are all very friendly and helpful. Our room was lovely - spacious, spotless and very comfortable. The carparking is 10 Euro which is very reasonable or this on street ( quiet and safe) available. The breakfast is delicious and varied - the made to order omelette is very tasty. Its a great location - walk or tram to the old city which is beautiful. Very safe to walk at night. Only 25min drive to airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean. A few note housekeeping lapses or a dirty carpet in one room.

Related guest reviews

10

Daniel

22 Nov 2025

·

Stayed 1 night

Friendly staff. Very close to bus station, and easy to take public transportation. Nice and good size room, and very clean, good breakfast

10

Laura

27 Nov 2025

·

Stayed 3 nights

Room was clean and staff was amazing, thanks for a great stay

6

Joann

12 Nov 2023

·

Stayed 3 nights

Have to be honest about reviews of this hotel, everything was good, like location, breakfast, reception, rooms…but one thing I can’t stand for was cleaning room service…they put back the towels was in floor that I used to the rack with new towels and the stuffs on vanity was messed up around. Because it was a dusty towel I noticed right away when I stepped in the bathroom when I came back from outside. I was disappointed the person cleaned the room. That’s why I have to write the review on here hopefully the hotel manager will solve this problem to make sure it doesn’t affect to good hotel business

10

Midori

8 May 2024

·

Stayed 2 nights

清潔で、24時間フロント対応のため、早朝便での移動にも問題なく、また丁寧だった。

Translate

10

Cesar

6 May 2025

·

Stayed 1 night

Lugar cerca de la estación de autobuses, personal amable, bien comunicado. La habitación grande pero la alfombra sucia y necesita otro colchón (habitación 7), ya esta deformado. Se escucha el ruido de la calle porque no cierra herméticamente la s ventanas. Pero a pesar de todo precio calidad de lo mejor. El desayuno completo y bueno!

Translate

10

Smita

9 Oct 2025

·

Stayed 1 night

Very nice and clean. Close to main Bus station. Friendly staffs.

10

Gordana

1 Dec 2025

·

Stayed 2 nights

Clean room, great location. Extremely friendly front desk.

10

Jun

22 Mar 2025

·

Stayed 1 night

The room was clean and spacious.Just a few steps from the airport shuttle bus station that was a very convenient.

10

Steven

26 Aug 2024

·

Stayed 1 night

Very friendly and helpful reception staff. Hotel and room are amazing, luxurious and very clean. Would happily stay here again and recommend.

10

Janet

24 Jan 2025

·

Stayed 2 nights

A great hotel - staff are all very friendly and helpful. Our room was lovely - spacious, spotless and very comfortable. The carparking is 10 Euro which is very reasonable or this on street ( quiet and safe) available. The breakfast is delicious and varied - the made to order omelette is very tasty. Its a great location - walk or tram to the old city which is beautiful. Very safe to walk at night. Only 25min drive to airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious and comfortable, with effective soundproofing for many. Several guests reported AC/temperature problems and occasional street noise; a few noted Wi-Fi dropouts or minor bathroom drainage issues.

Related guest reviews

8

Laura

7 Jun 2023

·

Stayed 1 night

The property itself was really cute, clean, and had friendly staff. It’s located right beside the tram and bus station so it’s easy to get to the town center and other areas in Zagreb in about 10-15 minutes. The rooms themself need better air conditioning. It go really hot and humid which made it hard to be in the room for long periods of time and sleep. It was too noisy to have the windows open at night.

8

Susan

6 Jun 2025

·

Stayed 2 nights

Hotel close to bus station so great for short stay in Zagreb. Easy ten minute tram ride into city centre and all the sights. Could also get the 5 tram to Maksimir Park. Well done up with large comfortable bed. Sat on terrace on third floor and always had it to ourselves. Slight issue with shower not draining away . All staff were helpful snd friendly.

8

Thompson

30 Sept 2025

·

Stayed 1 night

The noise from the major road in front of the hotel was a bit annoying.

10

Piero

1 Sept 2025

·

Stayed 1 night

It is a modern, well decorated hotel. Our room was big and clean. I didnt like the bed, too hard, and the TV which didnt work (we wanted to watch UsOpen).

8

po yi helen

3 Oct 2025

·

Stayed 2 nights

Wi-Fi比較弱，其他都可以。地點近長途車站，但離市中心有點遙遠。

Translate

8

Lowell

25 Apr 2025

·

Stayed 1 night

Nice room, helpful staff, handy to bus and related amenities, … avoid level 2 room 7 if you don’t like street noise. We lost wifi access during the night … apparently the 2nd floor booster went down … tell the staff and/or go to the 3rd floor lounge.

10

Kyra

22 May 2025

·

Stayed 1 night

The room is beautifully decorated. The windows do an excellent job of blocking street and tram noise when they are closed. Very convenient location just across the street from the bus station. 24hr reception. Elevator.

2

Laura

23 Apr 2023

·

Stayed 1 night

We had a really rough stay. Apparently the hotel has disabled temperature control in the rooms and our air conditioner could not be used because the hotel was on “heat mode”. Our room was about 90 degrees and there was no solution given except to open the window. Unfortunately our room was on the first floor so this was both unsafe and loud. We left it open until we tried to sleep but eventually had to close it for security. Pretty miserable night with not much sleep. Management had no solutions.

10

Mirko

21 Sept 2025

·

Stayed 2 nights

Friendly staff, great breakfast, spacious rooms, easy parking. Will come again.

8

Debbie

23 Oct 2025

·

Stayed 1 night

Convenient to the Central Bus Station. Everything good except WiFi issue in the room. It was solved however with a server reboot.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are repeatedly praised as friendly, welcoming and helpful, with quick, smooth check-in. A small number felt issues, especially AC, were not resolved well.

Related guest reviews

10

Susan

28 Nov 2025

·

Stayed 1 night

An hour overall wonderful stay! Beautiful hotel and super friendly staff!

10

Donald

24 Oct 2025

·

Stayed 4 nights

Tin and Christina at the front desk and Riea from food services were awesome. Very helpful and always with a smile.

10

Laura

27 Nov 2025

·

Stayed 3 nights

Room was clean and staff was amazing, thanks for a great stay

10

Jacqueline

5 Oct 2025

·

Stayed 2 nights

Excellent hotel Would highly recommend it. W Tin at the front desk was very friendly and was always quick to assist.

10

Dijana

31 Jan 2025

·

Stayed 1 night

Great hotel when needing to go to airport in morning. Right across the street from main bus terminal. Very convenient and safe. Fromt desk staff is kind and professional.

10

Pamela

6 May 2024

·

Stayed 1 night

I had excellent, welcoming service from the moment i arrived to checking out. Any information i needed was quickly obtained. Very friendly staff and quality of buffet breakfast excellent.

10

Gordana

1 Dec 2025

·

Stayed 2 nights

Clean room, great location. Extremely friendly front desk.

10

Douglas

28 Sept 2025

·

Stayed 3 nights

Doris and Katrina were wonderful hosts and buffet breakfast was great.

10

Janet

24 Jan 2025

·

Stayed 2 nights

A great hotel - staff are all very friendly and helpful. Our room was lovely - spacious, spotless and very comfortable. The carparking is 10 Euro which is very reasonable or this on street ( quiet and safe) available. The breakfast is delicious and varied - the made to order omelette is very tasty. Its a great location - walk or tram to the old city which is beautiful. Very safe to walk at night. Only 25min drive to airport.

2

Kanwal

19 Sept 2022

·

Stayed 2 nights

Hotelkamer modern en volledig uitgerust en voldoende ruimte. Reparaties niet recent gedaan. Douchput zat los en airco blaast zeer zacht/nauwelijks waardoor de kamer zeer warm bleef. Te warm om in te slapen. Hierover geklaagd bij receptie. Er werd snel gezegd dat het wordt opgelost door de temperatuur lager te zetten. Dit bleek een schijn oplossing!! Raam open geeft veel muggen binnen, daarnaast geeft de drukke straat naast het hotel erg veel lawaai. Volgende ochtend na een nacht erg slecht slapen naar de receptie. Een andere dame zegt 'een geheim te weten wat haar collega niet weet om de airco op te lossen'. Helaas wordt niet bekend wat het is en de oplossing komt niet. Later die middag ter aangekomen in het hotel blijken we zonder overleg van kamer te zijn veranderd en er wordt verbaasd gereageerd dat we dit niet weten. De airco zou kapot zijn. Hier zou de airconditioning wel werken. Helaas geen oplossing en weer in een temperatuur van 27 gr moeten slapen. Als ik bel naar de receptie, lacht de medewerkster om de situatie maar komt niet met een oplossing. Zegt daarbij dat de reden voor de warmte is dat de andere gasten het koud hebben en ze alle airco units moest uitzetten???? Waarop mijn vraag waarom als ze weet dat het in onze kamer erg warm is? Niet geloofwaardig!! Nog meer smoesjes en leugens hierna om het probleem te omzeilen. Na 2 nachten vreselijk tot niet geslapen, eindelijk uitchecken. Hierbij wordt niet gevraagd of alles oke was. Geen compensatie. 0 sterren!!!

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent for the main bus station and airport shuttle, with tram links making the old town easy to reach in about 10–15 minutes. Some found the immediate area a bit run-down or less lively at night, and it is not in the historic center.

Related guest reviews

8

Serena

10 May 2025

·

Stayed 3 nights

5min to Zagreb bus station. Near supermarket, cafe, restaurant. A few tram stop to old town.

10

John

4 Aug 2025

·

Stayed 1 night

Convenient location across the street from the main bus depot.

8

Sonny

22 Jun 2025

·

Stayed 1 night

The property is well maintained and the staff are incredibly helpful and friendly. While the surrounding area can feel a bit uneasy at night, that’s unrelated to the property itself.

8

po yi helen

3 Oct 2025

·

Stayed 2 nights

Wi-Fi比較弱，其他都可以。地點近長途車站，但離市中心有點遙遠。

Translate

10

Douglas

7 Oct 2025

·

Stayed 1 night

Great place to stay. Right next to bus station.

10

Smita

9 Oct 2025

·

Stayed 1 night

Very nice and clean. Close to main Bus station. Friendly staffs.

10

Javier

13 Oct 2025

·

Stayed 3 nights

The hotel is simple but nice, good size comfortable rooms. And the location is very convenient from the airport and to get around town. The neighborhood has some interesting restaurant and bars to explore.

10

Patricia

24 Jun 2023

·

Stayed 1 night

The rooms were clean, quiet, comfortable, and spacious. The location is about 2 miles from the center of town and on a busy street which is not ideal; However, transportation is close by, easy to navigate, and the buses run frequently.

8

Pui Wah Ada

13 Sept 2025

·

Stayed 2 nights

The receptionist Doris is very helpful and courteous. The overall cleanliness of the hotel is satisfactory. Though it’s located just opposite the bus station, the dining options around are very limited.

10

John

8 Oct 2025

·

Stayed 1 night

Great location, the shuttle from the airport drops at the main bus station which is located less than a block away. Check in was fast and easy, just a great place to stay in Zagreb.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for taste and variety, with good value and occasional mentions of made-to-order omelettes.

Related guest reviews

8

Caroline

21 Sept 2025

·

Stayed 1 night

Belle chambre. Bon déjeuner. Employés sympathiques

Translate

10

Daniel

22 Nov 2025

·

Stayed 1 night

Friendly staff. Very close to bus station, and easy to take public transportation. Nice and good size room, and very clean, good breakfast

10

Paul

27 Sept 2024

·

Stayed 2 nights

A very good, comfortable hotel. Stayed in a luxury room again for my 3rd stay here. Rooms are of a good size and well equipped. Breakfast is good with option of a ‘cook to order’ omelette.

10

Alenka

9 Dec 2025

·

Stayed 1 night

Super breakfast, safe parking. Super personal

10

subramaniam

22 Sept 2025

·

Stayed 1 night

A great place to stay in Zagreb. Very nice service. Friendly staff. Breakfast is excellent. Recommend to anyone travelling to Zagreb. Next to central bus station.

10

Mirko

21 Sept 2025

·

Stayed 2 nights

Friendly staff, great breakfast, spacious rooms, easy parking. Will come again.

10

Jacques

21 May 2025

·

Stayed 2 nights

A well appointed room! Very friendly staff, they will give you locations for meals options and various loations to visit! The old town and upper town are loated at 20/25 minutes from the Hotel! The breakfast at 10 euros is excellent and we walked around isn't your best option!

10

Douglas

28 Sept 2025

·

Stayed 3 nights

Doris and Katrina were wonderful hosts and buffet breakfast was great.

8

florencia

24 Jun 2025

·

Stayed 1 night

El hotel es muy lindo. Habitacion grande, cama comoda. Esta ubicado justo frente a la terminal de autobuses y de tram que te lleva al centro de la ciudad. El desayuno muy completo. Al llegar al mediodia nos permitieron dejar las valijas hasta el horario de hacer el check in

Translate

10

Janet

24 Jan 2025

·

Stayed 2 nights

A great hotel - staff are all very friendly and helpful. Our room was lovely - spacious, spotless and very comfortable. The carparking is 10 Euro which is very reasonable or this on street ( quiet and safe) available. The breakfast is delicious and varied - the made to order omelette is very tasty. Its a great location - walk or tram to the old city which is beautiful. Very safe to walk at night. Only 25min drive to airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $190	10
11 $123	12 $109	13 $110	14 $116	15 $118	16 $123	17 $121
18 $103	19 $129	20	21	22 $149	23 $115	24 $91
25 $91	26 $97	27 $102	28 $110	29 $110	30 $110	31 $99

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $91	3 $77	4 $94	5 $76	6 $81	7 $81
8 $92	9 $79	10 $77	11 $87	12 $92	13 $96	14 $79
15 $77	16 $79	17 $92	18 $92	19 $79	20 $79	21 $94
22 $93	23 $94	24 $79	25 $94	26 $93	27 $110	28 $111
29 $83	30 $83

Hotel 9

Prices for Hotel 9

Monthly average prices

About this property

Location

Room options

Standard Double Room

Triple Room

Luxury King Room

Guest reviews of Hotel 9

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel 9

Prices for upcoming dates