Name: Renaissance Santiago by Marriott
Address: Avenida Presidente Kennedy 4700, Santiago, Chile, Santiago, Santiago Metropolitan Region, Chile
Rating: 7.98

Guest reviews

8

Good

Based on 351 verified reviews

Who stays here?

Business

21%

Couple

47%

Family

25%

Group

6%

What guests think

AI-generated summary based on recent guest reviews

At Renaissance Santiago by Marriott, guests frequently praise the convenient location near major shopping and restaurants, the modern, comfortable rooms, and generally friendly staff, while several reviews flag service inconsistencies that fall short of five‑star expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Gilson R

7 Mar 2026

·

Stayed 3 nights

Excelente

10

Findlay

9 Feb 2026

·

Stayed 6 nights

Excellent hotel, Junior Suite was spacious, clean and comfortable. Great location in Vitacura- very safe neighbourhood. A really really good breakfast (better than good - excellent), attentive staff and extensive selection of breakfast foods. The public spaces and bars are quirky (in a nice way) and they mix abosolutely awesome cocktails! The only downside is the Club Lounge - a little lacking in both amenities and service - if you're staying in a room with access to the club lounge do not have breakfast there, go to the restaurant on -1.

10

Maria

19 Jan 2026

·

Stayed 6 nights

Excellent hotel and friendly staff.

10

Darko

17 Jan 2026

·

Stayed 4 nights

🔝🔝🔝🔝

10

Dawn

16 Jan 2026

·

Stayed 5 nights

The property was great, staff was friendly, and the location was close to everything (shopping, food, sight seeing).

Avenida Presidente Kennedy 4700, Santiago, Chile

Location

With a stay at Renaissance Santiago Hotel by Marriott in Santiago (Vitacura), you'll be within a 5-minute drive of Parque Arauco Mall and Costanera Center. This luxury hotel is 4.8 mi (7.7 km) from Santa Lucia Hill and 5.8 mi (9.4 km) from Palacio de la Moneda.

Parque Araucano(0.4 Miles)

Parque Arauco Mall(0.5 Miles)

KidZania Santiago(0.8 Miles)

Ralli Museum(0.9 Miles)

Los Leones Golf Club(1 Miles)

Casacostanera(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of CLP 10,000 per day, which includes in/out privileges.

A buffet breakfast is available for a fee of approximately CLP 25,000 per person. It is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Pets are allowed at the property with a fee of CLP 25,000 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

A roundtrip airport shuttle service is available for a surcharge of CLP 55,000 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed with the hotel.

The property is located in Vitacura, Santiago, within a 5-minute drive of Parque Arauco Mall and Costanera Center. It is approximately 4.8 miles (7.7 km) from Santa Lucia Hill and 5.8 miles (9.4 km) from Palacio de la Moneda. Public transport options are available nearby.

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

Children are welcome at the property, and kids can stay for free up to a certain age, which is typically under 12 years old. Specific age policies should be confirmed with the hotel.

The property offers rollaway beds for a fee of CLP 60 per night. Availability and maximum number of extra beds should be confirmed in advance.

Renaissance Santiago by Marriott

Amenities

Property description

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Guest reviews