Holiday Inn Express & Suites Willmar by IHG

Pool and hot tub are popular and generally clean; parking is easy. Some mention on site dining options; one review noted an elevator outage that staff handled well.

Many guests found the hotel and rooms very clean, but several reported issues such as stained or soiled linens and walls, pests, lingering odors, missed items under beds, and general wear. Some also cited maintenance problems in bathrooms.

Rooms are generally comfortable and some are spacious, with many guests liking the beds. A few noted drawbacks including dated bathrooms, hard pillows, inadequate blackout curtains causing light intrusion, and occasional noise from nearby trains.

Service is widely praised as friendly, helpful, and responsive, including support for team gatherings and quick problem solving during an elevator outage. A few issues occurred, such as an accidental room entry by housekeeping and a billing error.

Location is convenient and easy to access, with mentions of a great location and proximity to a conference center. A few guests noted occasional noise from nearby trains.

Breakfast is generally well liked with hot items and good variety, though a few found it bland or noted restocking delays. On site dining is mentioned, with one negative report about Green Mill and others praising food and drinks.