Name: Residence Inn by Marriott Columbus Polaris
Address: 8865 Lyra Drive, Polaris, Columbus, Ohio, United States of America, Columbus, Delaware County, US
Price range: $156–$319 per night
Rating: 9.08

What guests think

Across recent reviews, Residence Inn by Marriott Columbus Polaris earns praise for clean, well-kept spaces, friendly and helpful staff, a convenient Polaris location near shopping and dining, and spacious, well-equipped rooms that many find comfortable and practical.

Guests also highlight outdoor features like a fire pit and basketball court, plus a pool. The free breakfast is convenient, though feedback ranges from excellent variety to dry or underwhelming. Some mention thin walls or in-room issues, and a few note billing or communication problems. Overall, a solid choice for an easy, low-fuss stay in Polaris.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the outdoor spaces, including a fire pit and basketball court, and note a pool on site. Common areas are described as clean and well maintained.

Related guest reviews

10

Rick

Mar 25, 2023

·

Stayed 3 nights

Amazing stay, very disabled friendly. Thank you from a disabled retired veteran!

10

Kelsey

May 26, 2025

·

Stayed 1 night

Clean/friendly. Includes basketball court and pool

10

Rooney

May 29, 2025

·

Stayed 1 night

Great outdoor area

10

Mary

Jun 16, 2023

·

Stayed 1 night

Fabulous hotel with fire pit and free breakfast. Outstanding.

10

Timothy

Mar 3, 2024

·

Stayed 2 nights

Rooms and service were fantastic. Manager was very hands on personable and verified rooms were in good condition with multiple guests. Great job! Fitness center could be better.

4

Denise

Oct 28, 2024

·

Stayed 1 night

Pros: clean, large room with great space, fantastic shower, nice patio with fire pit just outside the large lobby Cons: paper thin walls, uncomfortable bed, very poor breakfast Believe it or not the cons out weighed the pros. Probably will not return

2

Keith

Jul 7, 2025

·

Stayed 2 nights

I arrive at 11:00pm to find out that the Air Conditioning is out for the entire hotel. Never got a call or email even though I am Lifetime Gold Elite and they have my contact details in my profile. Travelocity is ZERO HELP - it takes five phone calls before they agree to book me into another hotel for the second night of my stay. I wind up spending the night in an 83 degree room and Travelocity has the nerve to try and charge me for that night. I get up the next morning to find both elevators are broken. This hotel is poorly maintained and poorly managed. And I will never use Travelocity again due to their poor customer service. So tired of being transferred to a call center in India and hearing kids screaming in the background.

10

Karen

Aug 23, 2023

·

Stayed 1 night

Beautiful area and property was extremely well taken care of and clean

10

Cynthia

Jun 29, 2025

·

Stayed 1 night

Wry accommodating for our stay while in the area - the breakfast options were plentiful and the common areas were clean and well maintained. The $10 parking fee added to our reservation was a surprise, however.

10

Sarah

Feb 26, 2023

·

Stayed 2 nights

Loved the basketball court!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many reviews calling rooms and shared areas very clean or well maintained. A few isolated complaints mention dust or pests.

Related guest reviews

10

Steven

Nov 12, 2023

·

Stayed 1 night

Super clean and nice condition with good breakfast buffet. Nothing negative to say—just right for the money.

2

TARIK M

Nov 2, 2023

·

Stayed 2 nights

Lack of cleanliness and professionalism from the staff. they were not at all accommodating to the bug problem and I was not properly refunded for having to vacate the room

10

Steven and Sandra

Oct 8, 2025

·

Stayed 1 night

Yes the hotel was very clean

10

Nicole

Sep 21, 2025

·

Stayed 1 night

This property was well maintained and clean. The staff at check in were wonderful. Great location to all shopping in Polaris and only 15 minutes from Easton. The rooms were excellent. Would definitely stay here again.

10

Mary

Jun 7, 2025

·

Stayed 1 night

A beautiful stay. Very clean and updated.

10

Karen

Aug 23, 2023

·

Stayed 1 night

Beautiful area and property was extremely well taken care of and clean

4

Trinita

Sep 22, 2023

·

Stayed 1 night

My room had dust on the surfaces. Dog hair in freezer.

10

Jennifer

May 2, 2024

·

Stayed 1 night

Very clean, comfortable, great location. Free breakfast was also great!

10

Wei

Aug 19, 2024

·

Stayed 2 nights

Very clean. Love the kitchen area.

10

Paula

Nov 23, 2024

·

Stayed 1 night

Nice hotel. Clean and quiet.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well equipped with kitchens, and many guests find the beds comfortable. However, several note thin walls and occasional in-room issues like TV problems or an uncomfortable mattress.

Related guest reviews

10

Anthony

May 5, 2025

·

Stayed 3 nights

I have been staying here for 4 years while my Sons attended Ohio State and been great. Relaxing atmosphere rooms spacious staff friendly free breakfast and great dining and shopping area!!! Will miss it!!! Thanks Residence Inn!!!

10

beth

Sep 7, 2024

·

Stayed 1 night

Never stayed in a Residence Inn before. We were happily surprised at how nice the room was. Staff at this location were top-notch. Only small complaint is that the walls seemed thin.

10

Nick

Oct 24, 2023

·

Stayed 1 night

Huge room with frig, microwave, and dishwasher. Excellent hotel and you can walk to the mall.

10

KENNETH

Jul 28, 2024

·

Stayed 1 night

Very clean and spacious

10

Nicole

Sep 21, 2025

·

Stayed 1 night

This property was well maintained and clean. The staff at check in were wonderful. Great location to all shopping in Polaris and only 15 minutes from Easton. The rooms were excellent. Would definitely stay here again.

4

Denise

Oct 28, 2024

·

Stayed 1 night

Pros: clean, large room with great space, fantastic shower, nice patio with fire pit just outside the large lobby Cons: paper thin walls, uncomfortable bed, very poor breakfast Believe it or not the cons out weighed the pros. Probably will not return

6

cornal gibson

May 6, 2024

·

Stayed 1 night

Staff was really nice the only problem bi had was my tv's where not working properly

10

Frank

Apr 12, 2023

·

Stayed 4 nights

The rooms were comfortable and had everything I needed. They were roomy.

10

James

Aug 18, 2024

·

Stayed 1 night

Excellent hotel with a clean, comfortable room and a great bed. Breakfast was excellent. Very pleased. Will definitely stay there again.

10

Wei

Aug 19, 2024

·

Stayed 2 nights

Very clean. Love the kitchen area.

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Service

Staff are frequently praised as friendly, attentive, and quick to help, with smooth check-ins and prompt issue resolution. Some guests report billing or discount disputes and occasional communication lapses.

Related guest reviews

10

Ben

Feb 17, 2024

·

Stayed 1 night

Management was very attentive and pleasant. The manager himself ran the snowblower, when a 7" snow storm blew in unexpectedly.

10

Debra

Feb 4, 2024

·

Stayed 1 night

Everyone was so helpful when we had some plans change and had to stay another night.

10

Nicole

Sep 21, 2025

·

Stayed 1 night

This property was well maintained and clean. The staff at check in were wonderful. Great location to all shopping in Polaris and only 15 minutes from Easton. The rooms were excellent. Would definitely stay here again.

10

Mrs.QueenShawnTyese

Dec 30, 2024

·

Stayed 1 night

Everything great service

10

Jennifer

Jun 19, 2024

·

Stayed 1 night

We had an amazing stay! Check-in was easy, room was super clean, and service was fast. We had trouble with the air conditioning in our room and they checked it and had us in a new room within ten minutes.

2

Bobby

Aug 2, 2024

·

Stayed 1 night

Double charged for single nights stay. Watch your cc statement!

10

Peter

Jul 10, 2023

·

Stayed 3 nights

It was a very nice and clean place to stay. The staff was extremely helpful and polite.

10

benjamin

Jan 19, 2025

·

Stayed 1 night

Front desk individual(Chrissy) was excellent. Very helpful and provided all the information needed for check in

4

Brian

Jan 19, 2025

·

Stayed 2 nights

The hotel was extreamly nice and clean. The continental breakfast was excellent. Check in was fast and easy. Now the bad, The guest check in people said that I can have Have a millitary discount as Im a veteran. They even said that my rate was high. Then when checking out, a new guest checkout person said that they could not do anything about the discount. That the managers looked into it but could not give it to me. A bunch of garbage. Why say you would, then do noting?? I guess it was a inconvenieence to even try.

8

Rick

Feb 11, 2023

·

Stayed 3 nights

Staff was outstanding, room was great. I do however would want the hotel to respond to chats sent to them. I had requested a ground level room due to my disability but noone ever responded

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AI-generated summary based on recent guest reviews

Location

Consistently described as convenient for Polaris shopping and dining, with easy access to Easton and Alum Creek Lake; some guests mention walking to the mall.

Related guest reviews

10

David

Oct 13, 2023

·

Stayed 1 night

Great staff. Convenient location.

10

RICHARD

Dec 27, 2023

·

Stayed 4 nights

Great location Easily accessible to food and shopping

10

Nick

Oct 24, 2023

·

Stayed 1 night

Huge room with frig, microwave, and dishwasher. Excellent hotel and you can walk to the mall.

10

Nicole

Sep 21, 2025

·

Stayed 1 night

This property was well maintained and clean. The staff at check in were wonderful. Great location to all shopping in Polaris and only 15 minutes from Easton. The rooms were excellent. Would definitely stay here again.

10

reginald

Feb 19, 2023

·

Stayed 1 night

Location is excellent

10

Melvin

Jul 9, 2023

·

Stayed 1 night

Great location close to Alum Creek Lake! Spacious, clean room and great service,

10

Samantha

Aug 14, 2023

·

Stayed 2 nights

Very clean and centrally located ti everything

8

Jonghwan

Jun 22, 2024

·

Stayed 1 night

Convenient location

10

Jennifer

May 2, 2024

·

Stayed 1 night

Very clean, comfortable, great location. Free breakfast was also great!

10

Krista

May 12, 2024

·

Stayed 1 night

The location was PERFECT in the sense that you were so close to everything from shopping mall/outlet/plazas and so many food options! Also, the place was beautiful, staff was so helpful and nice, and my room was perfect. Did a solo night away for Mother’s Day and I have absolutely no complaints. I’d love to come back for a solo night away again. Highly recommend!

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Dining

Breakfast is free and frequently praised for quality and variety, but several reviews describe it as dry or not very good.

Related guest reviews

10

Steven

Nov 12, 2023

·

Stayed 1 night

Super clean and nice condition with good breakfast buffet. Nothing negative to say—just right for the money.

10

Mary

Jun 16, 2023

·

Stayed 1 night

Fabulous hotel with fire pit and free breakfast. Outstanding.

4

Denise

Oct 28, 2024

·

Stayed 1 night

Pros: clean, large room with great space, fantastic shower, nice patio with fire pit just outside the large lobby Cons: paper thin walls, uncomfortable bed, very poor breakfast Believe it or not the cons out weighed the pros. Probably will not return

8

Carla

Aug 22, 2024

·

Stayed 3 nights

Nice area. Breakfast wasn’t that great.

8

ROBERT

Jan 19, 2025

·

Stayed 1 night

The hotel itself is nice and the staff are extremely kind and welcoming. My only issue was the breakfast. The food was dry and not very tasty.

10

james

Mar 17, 2024

·

Stayed 1 night

Good experience from check-in to a nice,warm breakfast. Everything was neat and clean and the staff was nice and courteous

10

Cynthia

Jun 29, 2025

·

Stayed 1 night

Wry accommodating for our stay while in the area - the breakfast options were plentiful and the common areas were clean and well maintained. The $10 parking fee added to our reservation was a surprise, however.

10

James

Aug 18, 2024

·

Stayed 1 night

Excellent hotel with a clean, comfortable room and a great bed. Breakfast was excellent. Very pleased. Will definitely stay there again.

10

Jennifer

May 2, 2024

·

Stayed 1 night

Very clean, comfortable, great location. Free breakfast was also great!

10

Maria

Jun 14, 2024

·

Stayed 1 night

Room was thoughtfully designed and very clean. Breakfast buffet had a nice variety of choices and particularly vegetarian friendly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$136
February	$139
March	$162
April	$181
May	$230
June	$276
July	$259
August	$206
September	$218
October	$189
November	$145
December	$124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $196	2 $215	3 $224
4 $175	5 $196	6	7 $244	8 $186	9 $245	10
11 $176	12 $210	13 $274	14 $270	15 $200	16 $278	17 $319
18 $181	19 $225	20 $298	21 $298	22 $196	23 $220	24 $278
25 $176	26 $244	27 $230	28 $250	29 $156	30 $196	31 $220

Residence Inn by Marriott Columbus Polaris

Prices for Residence Inn by Marriott Columbus Polaris

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Suite, 1 Double Bed

Studio Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews of Residence Inn by Marriott Columbus Polaris

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Columbus Polaris

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $284	21 $282	22 $264	23	24	25 $240	26 $254
27 $185	28 $236	29 $247	30 $247