Habita, Mexico City, a Member of Design Hotels

Guests highlight a pleasant rooftop bar/terrace and a small but decent gym. However, valet parking can be very slow and the elevator is sluggish.

Feedback is inconsistent: several note very clean rooms, while others report smelly rooms and visible wear, with maintenance issues like peeling bathroom doors and drab carpets.

Experiences vary widely: recurring issues include broken or unregulable air conditioning, significant noise (street, rooftop events, or gym), dated furnishings and TVs, and some small or uncomfortable rooms. A few guests found rooms comfortable or spacious.

Many praise kind, attentive staff and quick check-in, but recurring complaints cite poor front-desk responsiveness, reservation mishandling, difficulty with taxis or valet, and lack of managerial follow-up.

Location in Polanco and on Masaryk is repeatedly praised as walkable and close to restaurants, shops, bars, and museums.

Breakfast and on-site food are widely complimented as tasty, with attentive restaurant staff, though variety can feel limited, especially for the semi-buffet and room service.