Torpark hotel

This hotel is very dingy and shabby. The bedroom had dark grey walls, making it feel.like a cell. There was no.breakfast. i didnt want to sleep there, so I slept on my friend's sofa instead. It is by far the worst place I have ever stayed. I wonder if it being used primarily to house homeless people.

Room was only mediocre, young female in reception treated me as if I was a third class citizen, like the place was run like a prison. The entry to the property was downtrodden and dirty. I know I only paid £33 for the room, promised tea and coffee facilities. Tea only. Curtains hanging from runners. Bed and mattress weren't a pair, no mattress cover only sheet and quilt barely fit the bed. The wardrobe when you opened the door, the back panel was hanging off. The shower cubicle itself needed replacing or total refurbishment. In general the place was a dump

Yes

The first room we were given had a dirty toilet the beds hadn't been changed you could see where they had been laid in and the toilet seat was hanging off

The room felt very basic, Heating non existent, radiators gurgled and clanged all night, No Heat. Staff not present waited 95 minutes at reception for someone to turn up to book us in, even after phoning contact number on wall which went to answerphone , Then phoned head off ice in London 4 times promised someone in 5 minutes, never answered after 4 call