Is parking available at the hotel?

Parking is available off-street. It is wheelchair accessible, but no specific details on costs or reservation requirements are provided.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 15 per person.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including a wheelchair-accessible registration desk, lounge, on-site restaurant, and parking. There is also elevator access and wheelchairs available on site.

What is the hotel's location in relation to local attractions?

The hotel is centrally located in Punta Arenas, within a 5-minute walk of Palacio Sara Braun and Centro Cultural Braun Menendez. It is approximately 0.3 miles from the Cathedral of Punta Arenas and 0.5 miles from Plaza Munoz Gamero.

Are children allowed to stay at the hotel?

Children are allowed to stay at the property, and there is no minimum age specified for staying for free.

Almasur Punta Arenas - 4 Star Hotel in Chile

Average nightly price at Almasur Punta Arenas by month, last 12 months (USD)
Month	Average price
January	US$177
February	US$148
March	US$102
April	US$98
May	US$100
June	US$74
July	US$67
August	US$69
September	US$66
October	US$87
November	US$100
December	US$96

What guests think

At Almasur Punta Arenas, travelers consistently praise the central, walkable location and generally clean, modern feel, while feedback is more mixed on service reliability, room size and design, noise and temperature control, and the status of certain advertised facilities.

Several reviews report chaotic check-in, room-assignment mistakes, slow or unresponsive communication, and occasional billing errors alongside many mentions of friendly, helpful staff. Dining is mixed: many enjoy the restaurant and bar, while others find breakfast mediocre or pricey and coffee weak, with dinner service starting later in the evening. Best suited to travelers who value a straightforward base and can tolerate some unevenness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviewers report the gym/spa/sauna/hot tub as closed, removed, or only available with extra fees, and one noted the bar closed earlier than posted. On-site parking exists but spaces are limited or tricky to use; the bar and lobby are pleasant.

Related guest reviews

4

Srikant

17 Oct 2024

·

Stayed 5 nights

Lovely property and location with wonderful staff. Unfortunately ruined by false advertising of a gym, spa, sauna and hot tub which were not there. They were being refurbished and gutted it. When I approached ri check out early to find a hotel with a gym as I always need a gym, they refused a refund. I left early anyway. Expedia did try to help but nothing from the hotel. Also of note, a very noisy room and hard to sleep.

10

Bogdan

26 Feb 2024

·

Stayed 3 nights

The location of the hotel is very good, right next to the main square of the city. We were given a nice and pretty big room. Free parking is available on site. The food is also impeccable

4

KEDARNATH

22 Dec 2024

·

Stayed 1 night

Layout is not good - narrow corridors / like 2 buildings joined together All instructions are in Spanish only The bar closed before the posted time and some staff were not very helpful

10

Marc

25 Jul 2024

·

Stayed 1 night

very good hotel; unfortunately, sauna was not working; good food; very friendly staff, they were very helpful for me

10

Ankit

4 Jan 2024

·

It’s just off the busy town square area, so quiet and accessible to other places via a short walk. Has parking space if you have a car during the stay

6

Ashley

7 Feb 2025

·

Stayed 2 nights

There is no hot tub! This is falsely advertised. I asked the front desk about it, they chuckled and said they don’t have it anymore. We booked this hotel after a 5 day hike, specifically to relax in the hot tub. We were very disappointed that it didn’t exist. They also provide you with a WhatsApp number for the front desk, that no one ever responds to. We called for room service at least 10 times from the room phone with no pick up, same with the front desk. We stayed for 2 days and they never refilled our coffee pods for our coffee maker. On a positive note, the hotel is clean and the restaurant was very good. We didn’t have a bad experience but we were disappointed several times with service and false advertising.

10

Jeffrey

28 Dec 2024

·

Stayed 2 nights

Clean and modern rooms. Very friendly and helpful service. Breakfast is very nice with long hours. Parking is tricky because the lot is small. Street parking in the area often has a fee, but you can kind parking a couple blocks away for free

6

David

11 Apr 2024

·

Stayed 2 nights

The hotel is clean but pretty average, nothing much to write home about. If you're like us and specifically booked this place because of the sauna/hot tub after a long day of hiking, you're going to be very disappointed. It costs 20k Pesos (20USD) and even if you book the spa in advance they will not preheat anything, so well before anything gets to temperature, they will start shoving you out because your hour is up.

8

Elizabeth

2 Jan 2024

·

Stayed 2 nights

ONe complaint is they charge for using the jacuzzi and sauna ($20 per person per hour for each). The listing should disclose this.

6

Byron

8 Dec 2025

·

Stayed 1 night

Parking was easy and you had to buy ice. Silly.

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Cleanliness

Many guests found the hotel and rooms clean, with some praising housekeeping. However, recurring issues include unpleasant odors (including a reported sewage leak), occasional subpar room cleanliness, and isolated maintenance mishaps like a flooded bathroom.

Related guest reviews

10

Shanthala

30 Dec 2025

·

Stayed 2 nights

Clean room (although a bit small), great location, decent beds, attached restaurant is terrific, the bar makes awesome cappuccinos and expresso martinis ....

6

Alfredo

24 Mar 2025

·

Stayed 1 night

Cleanness of the room was not very good. Terrible smell

6

Yasna

9 Oct 2025

·

Stayed 1 night

No logré consiliar el sueño las almohadas muy grandes la cama sonaba mucho y se inundó el baño no pude bañarme

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4

Timothy

16 Mar 2025

·

Stayed 1 night

Hotel currently has a sewage leak that has caused great odor in the bathrooms. Beds are also quite unstable for anyone over 90kg

10

Colette

2 Mar 2025

·

Stayed 3 nights

Clean . Nice staff. Walkable area.

8

Noor

30 Mar 2025

·

Stayed 2 nights

Hotel location was convenient. Room was clean and comfortable. Breakfast could have some improvements in the options offered, as well as the coffee served.

10

María José

13 Oct 2024

·

Stayed 1 night

Buen desayuno, hotel impecable y muy buena atención

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10

Eric

23 Nov 2023

·

Stayed 2 nights

Comfortable rooms with good amenities and good sound proofing compared to other hotels in the area. The breakfast is really, really good. The cleaning staff do a really great job as well. Everyone is very friendly and I will definitely stay here again.

4

Alejandro

9 Dec 2023

·

Stayed 1 night

With better service, this nice-looking hotel could be great. Unfortunately, they were very short staffed, resulting in me having to wait over 1 hr to check in, as my room was not ready. My room was also not very clean as their was a stain on my sheets.

10

Dylan

28 Jun 2024

·

Stayed 2 nights

Everything was in great condition. The beds were super comfortable, the staff spoke English, and the food was great!

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Rooms

Rooms feel modern but often run small, with some interior-facing windows or stuffy ventilation; noise, temperature control, and in-room Wi-Fi strength vary between rooms. Bed comfort is mixed, and some layouts place the shower in the room.

Related guest reviews

6

Robin

4 Feb 2023

·

Stayed 2 nights

Property is well located. Close to everything and easy to walk around. The room we were given was extremely small for two people. Could hear street noise all night - not well insulated. Could also hear when other rooms flushed toilets, took showers, etc. The shower located in our room was literally IN the room — no privacy when taking a shower (it was NOT located in the bathroom, but was visible from the entire room). Staff seemed reluctantly helpful. Property was used by Silversea Cruise Line so maybe one of the better properties in PA. It sufficed for the two nights we were there but wasn’t a great experience. Pros: very clean, restaurant on property.

10

Shanthala

30 Dec 2025

·

Stayed 2 nights

Clean room (although a bit small), great location, decent beds, attached restaurant is terrific, the bar makes awesome cappuccinos and expresso martinis ....

6

Jessica

7 Nov 2025

·

Stayed 1 night

The following could be better with stronger WiFi in rooms, sound proof rooms and a way to control the temperature within the rooms. Overall the hotel wasn’t horrible for the night and would come back again.

8

Sylvia

24 May 2023

·

Stayed 5 nights

El hotel a ratos muy caluroso, la ventana no tenia un paisaje lindo, solo apuntaba a un muro.

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6

Gary

16 Apr 2025

·

Stayed 2 nights

Small room; good hotel bar and staff. Limited dining opportunities. Restaurant opens at 7:30pm,. a little late.

10

Jeffrey

28 Dec 2024

·

Stayed 2 nights

Clean and modern rooms. Very friendly and helpful service. Breakfast is very nice with long hours. Parking is tricky because the lot is small. Street parking in the area often has a fee, but you can kind parking a couple blocks away for free

8

manish

22 Feb 2024

·

Stayed 1 night

The room was stuffy with no fan in the room. With continuous barking of stray dogs and traffic, it was hard to sleep. Staff was friendly though.

6

Natalia

29 Dec 2024

·

Stayed 4 nights

The room was comfy but really small, the shower and sink were in the same space as the bed. The location was great, you could walk everywhere from the hotel. The staff were not very accommodating and there was a lack of communication and understanding.

4

Ke Di

30 Dec 2024

·

Stayed 1 night

The room is not sound proofed at all and we were woken up multiple times at night because of shouting on the streets and people walking by. Also our room, 419, has a window that faced toward a shaft. It smells funny and also we are just meters away from another window from another room and it felt incredibly awkward. Oh btw the sink is so tiny whenever you wash your hand the water spilled absolute everywhere in the ground. A 4 star hotel with no window and give off dungeon vibe... DONT COME

8

Sandra

14 Feb 2025

·

Stayed 1 night

The hotel is clean and comfortable in general. Sound proof great.Our room felt claustrophobics, a wall to watch from our window. When we have been travelling for 2 weeks, you expect better ... The only good pastry at breakfast , was a slide of kuchen, that was gone a min later when I wanted a piece. I asked the staff if they would bring more...He said yes. I waited for 15 min , to be told no more. A giant hotel offering a small kuchen ( it was 8:40 am) The bread quality and pastries no good. I tried better pastries and bread in other hotels

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Service

Staff are frequently described as friendly, helpful, and English-speaking. At the same time, several reviews cite chaotic check-ins, room-assignment errors, slow or unresponsive communication, and occasional billing or rate mistakes.

Related guest reviews

6

Laura Pamela

23 May 2025

·

Stayed 2 nights

The hotel was nice, but the staff was constantly rude and undertrained. A special mention to food being way under seasoned and flavorless.

4

Lili

6 Jan 2024

·

Stayed 1 night

The hotel was at full capacity and the staff seemed totally unprepared for this. At check in we were given a room that was occupied (Imagine the shock of walking into a room after an hour in reception to find it dirty, with other people’s stuff!). Breakfast was lackluster and the staff insisted on charging it although it was clearly stated it was included in the reservation. Definitely not recommending or returning

10

Peg

13 Dec 2023

·

Stayed 1 night

Charming hotel with absolutely amazing staff!!!

6

Soufiane

12 Feb 2024

·

Stayed 2 nights

Réfrigérateur qui ne fonctionne pas et n'a pas été réparé ou changé lorsqu'on l'a demandé au personnel.

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6

Catherine

17 Feb 2025

·

Stayed 1 night

The reception was chaotic, with too many people handling the check-in process. The room was very small, including a narrow shower. No response to email sent when asked for a clarification on pricing.

10

Charlie

2 Jan 2024

·

Stayed 1 night

This hotel has friendly, helpful people on staff and they took care of a slight problem we had very quickly. Recommended.

6

Ashley

7 Feb 2025

·

Stayed 2 nights

There is no hot tub! This is falsely advertised. I asked the front desk about it, they chuckled and said they don’t have it anymore. We booked this hotel after a 5 day hike, specifically to relax in the hot tub. We were very disappointed that it didn’t exist. They also provide you with a WhatsApp number for the front desk, that no one ever responds to. We called for room service at least 10 times from the room phone with no pick up, same with the front desk. We stayed for 2 days and they never refilled our coffee pods for our coffee maker. On a positive note, the hotel is clean and the restaurant was very good. We didn’t have a bad experience but we were disappointed several times with service and false advertising.

2

Tanya

23 Jul 2025

·

Stayed 1 night

When we checked in at the regular check in time, they assigned us a room that had not been cleaned. Then they reassigned us to a room that was occupied. The third time they assigned us a room that did not have any toilet paper or toiletries. We left the property without spending the night and they did not offer a refund.

4

Alejandro

9 Dec 2023

·

Stayed 1 night

With better service, this nice-looking hotel could be great. Unfortunately, they were very short staffed, resulting in me having to wait over 1 hr to check in, as my room was not ready. My room was also not very clean as their was a stain on my sheets.

8

HELIO

18 Feb 2024

·

Stayed 5 nights

Atendentes um tanto desatentos 1: tínhamos passeio com saída antes do inicio do cafe da manha, para isso o hotel disponibiliza um lanche que fica a disposição na recepção sob encomenda previa, porem ao solicitarmos nosso lanche não havia sido feito ate que pegaram de uma outra reserva e nos disponibilizaram 2: no check out cobraram um cafe da manha sendo que minha reserva ja incluía cafe todos os dias. Detalhes que não devem ocorrer em um hotel deste nível.

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Location

Consistently praised central location near the main square, waterfront, restaurants, and transport, with easy walking access. Some guests also found the immediate area quiet.

Related guest reviews

10

Betsy

26 Feb 2024

·

Stayed 1 night

Good location. Excellent value. Charming

10

Bogdan

26 Feb 2024

·

Stayed 3 nights

The location of the hotel is very good, right next to the main square of the city. We were given a nice and pretty big room. Free parking is available on site. The food is also impeccable

10

NASRIN

1 Jan 2025

·

Stayed 3 nights

Hotel ws very comfortable and in an excellent location with walking distance to all kinds of restaurants, ocean, coffee shops, shops, attractions etc.. We thoroughly enjoyed our stay! Hotel staff was absolutely amazing, caring and very helpful!

10

Ankit

4 Jan 2024

·

It’s just off the busy town square area, so quiet and accessible to other places via a short walk. Has parking space if you have a car during the stay

10

David

23 Jul 2023

·

Stayed 11 nights

This hotel is outstanding, the staff is incredibly friendly and helpful, the breakfasts are great and its close to everything i loved it

8

Philip

18 Mar 2023

·

Stayed 1 night

Decent hotel in a great location.

8

Jaime Emir

11 Nov 2025

·

Stayed 1 night

Ubicación excelente en Punta Arenas.

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10

claudia

8 Jan 2025

·

Stayed 1 night

localização super boa perto dos principais pontos turísticos O restaurante do hotel é bom e você terá vários restaurantes na proximidade . Fomos na cervejaria que tem na rua ... muito boa e no restaurante endurance que é próximo ... muito bom . Café da manhã gostoso com frutas , paes , doces , ovos ... estacionamento no hotel .Equipe gentil.Era nosso aniversário de casamento e nos surpreenderam com um upgrade do quarto .

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8

Noor

30 Mar 2025

·

Stayed 2 nights

Hotel location was convenient. Room was clean and comfortable. Breakfast could have some improvements in the options offered, as well as the coffee served.

8

Todd

30 Dec 2023

·

Stayed 2 nights

Nice hotel and location.

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Dining

On-site restaurant and bar receive many compliments, but breakfast feedback is split—some call it abundant and tasty while others found quality mediocre, coffee weak, or prices high. A few mention dinner service starting later in the evening.

Related guest reviews

10

Shanthala

30 Dec 2025

·

Stayed 2 nights

Clean room (although a bit small), great location, decent beds, attached restaurant is terrific, the bar makes awesome cappuccinos and expresso martinis ....

6

Alastair

10 Feb 2025

·

Stayed 2 nights

Nice enough but just average. Breakfast terrible

10

David

23 Jul 2023

·

Stayed 11 nights

This hotel is outstanding, the staff is incredibly friendly and helpful, the breakfasts are great and its close to everything i loved it

10

claudia

8 Jan 2025

·

Stayed 1 night

localização super boa perto dos principais pontos turísticos O restaurante do hotel é bom e você terá vários restaurantes na proximidade . Fomos na cervejaria que tem na rua ... muito boa e no restaurante endurance que é próximo ... muito bom . Café da manhã gostoso com frutas , paes , doces , ovos ... estacionamento no hotel .Equipe gentil.Era nosso aniversário de casamento e nos surpreenderam com um upgrade do quarto .

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10

María José

13 Oct 2024

·

Stayed 1 night

Buen desayuno, hotel impecable y muy buena atención

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6

Mitra

6 Mar 2025

·

Stayed 1 night

The bathroom is very tiny so much so that washing your hands in the sink proves impossible . The “full” breakfast is mediocre . We’ve been having breakfasts included in all our hotels during this trip. Almasur’s serves the same exact foods but the quality and taste is sub-par. The scrambled eggs might as well been called soup. Coffee is just brown colored water . Etc . And the front desk staff is anything but welcoming. The man was pushy; not all suited for his role at the front desk.

10

Eric

23 Nov 2023

·

Stayed 2 nights

Comfortable rooms with good amenities and good sound proofing compared to other hotels in the area. The breakfast is really, really good. The cleaning staff do a really great job as well. Everyone is very friendly and I will definitely stay here again.

8

Helen

6 Apr 2024

·

Stayed 1 night

Dining room is not very good. I specified how I wanted my steak cooked (medium) and they sent it out raw. It was absolutely disgusting and when I tried to send it back and get something else instead, they wanted to charge me for 2 meals. Manager had gone home so there was no one to appeal to. Would not recommend eating at their restaurant.

8

Sandra

14 Feb 2025

·

Stayed 1 night

The hotel is clean and comfortable in general. Sound proof great.Our room felt claustrophobics, a wall to watch from our window. When we have been travelling for 2 weeks, you expect better ... The only good pastry at breakfast , was a slide of kuchen, that was gone a min later when I wanted a piece. I asked the staff if they would bring more...He said yes. I waited for 15 min , to be told no more. A giant hotel offering a small kuchen ( it was 8:40 am) The bread quality and pastries no good. I tried better pastries and bread in other hotels

10

Jacqualene

16 Jan 2025

·

Stayed 1 night

We have stayed here twice now and have found it comfortable with great access to town and wonderful staff. The food is also excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $52	2 $73	3 $58
4 $72	5 $68	6 $84	7 $85	8 $86	9 $73	10 $73
11 $72	12 $72	13 $84	14 $86	15 $84	16 $72	17 $74
18 $72	19 $69	20 $98	21 $108	22 $100	23 $78	24 $76
25 $75	26 $71	27 $79	28 $78	29 $84	30 $71	31 $67

Almasur Punta Arenas

Prices for Almasur Punta Arenas

Monthly average prices

About this property

Location

Room options

Economy Double Room

Basic Double Room

Superior Twin Room

Superior Double Room

Superior Double Room, 2 Double Beds

Junior Studio Suite, 1 King Bed, Ensuite

Guest reviews of Almasur Punta Arenas

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Almasur Punta Arenas

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $57	30 $53