The Royal Alexandra Hotel by Compass Hospitality

No hot water in bath room, no signal for tv.Very uncomfortable beds, lift not working.

As expected it was basic. The property is a bit dated. It says 24/7 reception and bar. This was not the case. Twice shouted for service and gave up. Breakfast today. Frozen bread (still partly frozen) was put out for toast. Sweaty cheese was also a bit off putting.

The property needed painting and carpets cleaned but a nice continental breakfast and location good near to the tower, but no parking had to pay twenty pound near by for 48 hours no entertainment like it says, also nice white clean towels over all good for the money

On arrival was told room wasn't ready and had to wait a HR before could book in then when booked in we had a double bed and single bed which we booked 3 single beds and was on top floor which my mum couldn't do due to health reasons and the lift was out order so asked for a refund which waiting for to be returned and had to find somewhere else

Hotel was not very clean very small said I was dissabled needed a room near entrance but was told lift by reception and room will be by the lift When arrived the lift was not working had to climb a steep flight of stairs and plus 3 more to bedroom Tv was not working as had no up to date Ariel for it Would defo not stay again for the price we paid pay more stay in a nicer place pay cheap you get problems

Parking none Bar poor Entertainment none

It was what we needed but ask about size of rooms ours was small but just right for me and my partner staff nice and being done up in basement so no bar as yet but things are looking good

Fantastic value for money and perfect for a visit to the winter gardens Basic but clean room with clean bed linen and towels Tv didnt work but I wasnt sitting in my room to watch tv Lift wasnt working but I was the first floor Kettle lead too short to reach socket and sit on unit, but they provide yorkshire tea bags and well in date milk sachets which were replenished Provide toiletries shampoo shower gel and soap Reception staff very pleasant and helpful Can park on street for 90mins and freem 6pm to 9am Car park at top of street a few minutes walk reasonable (£27 for 3 days) Whilst it looks a bit dated compared to other hotels on the street didxwhat I need it to do for a short stay Able to borrow a hairdryer from reception Didnt book breakfast but continental options

Not very invalid friendly up and down stairs to get to lift and out of lift more up and down steps to get to room

Hotel didn't look like pictures tiles were missing off steps leading up to the hotel the lift didnt always work had to walk to the 2nd floor wich i struggled to do as i use a walking stick. The bathroom was small it looked like there was blood on the inside off the bathroom door in the shape off 2 fingers earing on the floor kettle half boiled you had to hold it down to boil completely rooms werent cleaned while you stayed there. tea coffee sugar and milk didn't get replaced not all channels on tv worked the staff was friendly would not stay there again

Liked close to shopping areas ,disliked asking for milk and sugars , toilet roll , had to ask for towels , no waste paper basket was emptied at any time in 7 days , no housekeeping at any time

Hotel was clean great location and staff was really helpful will be using this hotel on future Blackpool trips

room wasn't very clean behind bed and unit, plus no slats at the bottom off bed, so when i sat on bed the mattress fell threw.

The room hadn't been cleaned properly, food and dirty socks under one of the beds. Faulty electrics wouldn't stay here again and for the price I'd expect it to at least be clean. Only positive is that it's not even 10 minutes away frok coral island

Dirty outdated hotel, wallpaper hanging off walls terrible furniture, dirty carpet, shower terrible just really poor

Room was dirty wallpaper hanging off

Clean room comfortable bed

My shower didnt wirk had to go another room to shower. No blackout curtains, had t ask for towels there was a dead pigeon on tge windowsill..not very clean

Dirty shabby rooms urine mattress and stains all over the ceiling checked out a day early and when I was leaving 2 other separate party’s were leaving for the same reason.

Very clean. Staff were friendly and helpful. Check in was easy. Good value for money. Close to attractions but far enough away from the front to be quiet and trouble free. Great for families.

It started bad and got worse. The room i was in was on the top floor which i asked for a low level. The Tv was broken . I had to move room, on day 2 and on day 3 the shower was only cold water i reports it and not fixed, i was given a 3rd room which the shower still was cold.

We booked our stay as a birthday treat after a flying lesson experience at the local airport earlier that day. We arrived and got to our room at 3.45pm to find our room wasn't cleaned, dirty towels and linens on the floor, the bin full but the bed made. The cleaner worked quickly and was very polite, he scrubbed and cleaned and did an excellent job. The heating did not work and neither did the hot water, the shower was also broken. We were offered to switch rooms upon goin out for the evening but we had somewhere to be, we returned after 11pm to find an extra duvet that we had asked for. The Bed was comfortable but due to the cold room and light streaming through the window and door found little sleep. The door even though locked did not close fully and light from the hallway came in throughout the night as did noise. The window did not have curtains but blinds that I would usually expect to see in an office, because of this the light was persistent. Upon informing the staff of the lack of hot water and heat we were told the boiler mustn't be working. The Tv in the room although switched on had sound issues. The room was freshly decorated in white with purple blinds and a lamp, to the eye the room looks nice but due to the lack of heating, hot water to shower and TV not working correctly was not a nice stay. The breakfast was a good selection for continental. I have stayed here before, a few years ago and found it to be pleasant, we will not be returning

No hot water in bath room, no signal for tv.Very uncomfortable beds, lift not working.

The room had bird droppings on the inside of room room was really hot you couldn’t leave windows open , could have done with a fan in room

You get what you pay for. Room was very small bathroom tiny. The shower came off the wall and the the shower doors were loose. Bed wasn't very comfy. Decent stay though but lots of noise from corridor and rooms above.

Next to "most things" ie Blackpool tower" etc and not far from " Blackpool North" railway station. BUT very small bedroom(one side of bed was AGAINST the wall). Very noisy because the "lift" was ouside our room. Noisy doors "slammers"...BUT worth the £97? Ish for the location. Good luck STILL 3.9+ star's

Room 48.. it was ok no major issues. The bathroom drains smelt badly but we put it down to no one been in it in a while. No heating and was cold. And no hot water. We wasn’t there to live in the hotel. So we coped with it

The hotel is pretty tired rooms are basic but were clean, staff were helpful with all the broken things. Breakfast was just continental not like the english breakfast on the pictures. Location is fairly good. Wont be booking again though, for the price you can get premier inn if you book in advance but this was last minute and they were all full.

Room we stayed in was very warn down and in need of a good re-vamp

Very small rooms . Bed was very uncomfortable. . Stains on the duvets Broken doors in cupboards.. cheap toilet seats. No ventilation in rooms . Wouldnt stay there agin . Spend the extra 100 quid and stay in a nice hotel on sea front .5 mins past blackpool

Clean room friendly staff

When checked ladies ask for a £50 deposit I explained that was not on the booking or email conditions she was bit rude saying that does to Expedia then she made Shure I was aware in continental breakfast I stated it said breakfast nothing mentioned about continental so I ask for that to be refunded as I won't of bothered but out all day yesterday was quiet room very standed and basic but for price ok TV did not have a reception no lift as that was also out of order and when I went for breakfast it was a joke the continental was very basic below wat u would normally get on continental it a shame really would I stay here again me no becouse I could stayed somewhere else same price I could got I wanted would I recommend not really as if I don't want to say it want right for recommend

Staff unconcerned, room not what was advertised, dirty and unfit for purpose. We left without completing our stay, wouldn't chance eating there, even though prepaid for breakfast.

Telly did not work and delay at check in due to staff illness. Caught between other guests complaining which delayed my check-in Other than that it was good. Staff were friendly and room was basic but nice. Was worth the money

System was down during check in,so the staff made us to wait half an hour to check-in instead of looking into alternative options.after getting the room the shower room wasn’t draining out,so had to swap room at midnight.

The beds were comfortable and the service was efficient and helpful.

Brilliant staff very helpful & welcoming. Easy check in & out. Close to all shops, restaurants, bars, transport. Would recommend this hotel & definitely will be staying again.

The staff are so friendly especially at reception. The price was well worth it for the 1 night stay in blackppol

There was an issue with the shower in the first room but mentioned to front desk and was moved straight away great customer service lovely stay would stay again

Great stay, room was clean and the hotel felt well maintained. Staff especially reception was incredibly lovely and helped many times.

The property is in good position

Close to.all the shops and mainstrip

Close to town center

Lovely hotel, hard work with a pram but bar was 24 hour and beds where comfy and fresh

Location was brilliant staff where very friendly and helpful the room was very hot but when asked staff sorted a fan would definitely stay again 😀

The property needed painting and carpets cleaned but a nice continental breakfast and location good near to the tower, but no parking had to pay twenty pound near by for 48 hours no entertainment like it says, also nice white clean towels over all good for the money

Next to "most things" ie Blackpool tower" etc and not far from " Blackpool North" railway station. BUT very small bedroom(one side of bed was AGAINST the wall). Very noisy because the "lift" was ouside our room. Noisy doors "slammers"...BUT worth the £97? Ish for the location. Good luck STILL 3.9+ star's

Decent hotel in the centre of Blackpool. Terrific value for money.

Great location for the beach and in the centre of Blackpool. hotel was clean, and the staff were extremely helpful. highly recommend.

Hotel is a 5 minute walk to the beach and Tower. We booked just a basic room , but it had everything we needed, a clean shower room a very comfortable bed and a wardrobe.Some areas could do with an update but overall a nice hotel and.the staff were.very nice and friendly.I would book to stay here again.

Location was great.Breakfast was good value for money.Room was clean but absolutely freezing.

Room was ok tv worked. Shower screen was off its runners. Paid £22.00 extra on booking for breakfast but they so not ofder cooked breakfast only partly continental so dont pay the extra for breakfast as its in witb the price. No refund was ofdered

Very local to everything. Room was clean . Breakfast was nice.

The staff were excellent, the room was a typical mid level Blackpool room, comfy, but shabby. Breakfast buffy hit the spot, andvthey cateted for my partners gluten free needs.

As expected it was basic. The property is a bit dated. It says 24/7 reception and bar. This was not the case. Twice shouted for service and gave up. Breakfast today. Frozen bread (still partly frozen) was put out for toast. Sweaty cheese was also a bit off putting.

The property needed painting and carpets cleaned but a nice continental breakfast and location good near to the tower, but no parking had to pay twenty pound near by for 48 hours no entertainment like it says, also nice white clean towels over all good for the money

I did book a room with the delux but gota standard room it was very clean. Breakfast is good but only a continental one avalible with a good choice

Booked a family room for 2 adults and 2 children (double with bunk beds). Room was damp smelling, and all our clothes were left damp to the touch. 1 small fan provided but inadequate.Door was very difficult to close and required full body weight and a bang to close it properly. Holes all remained from previous locks. There was a note up in reception to say TV ariels were being upgraded so the room TVs might not work. This was not communicated before our arrival. The toilet cystern was running constantly and the condensation from the toilet was flooding onto the floor. Extractor fan in bathroom did not work. Both were reported to reception during our stay. Fan still did not work and toilet was noisier than before. Breakfast was very disappointing. Continental breakfast with no meats as they hadn't been delivered, a small plate of very sweaty sliced cheese, a toaster and a couple of cereals. Pastries were tiny and fruits was dry oranges and a couple of apples. Coffee was the same instand sticks as in the room, no proper coffee. Certainly not worth what we paid for it. We spent less at a cafe round the corner for a full cooked breakfast for the 4 of us. Last but not least, at midnight on our last night the fire alarm went off. no staff around. A pipe had burst on one of the upper floors and water was pouring down through a light fitting. Fire alarm went off again 20 mins later, lots of people running up and down the hallway banging doors. Needless to say, no sleep that night

The hotel is pretty tired rooms are basic but were clean, staff were helpful with all the broken things. Breakfast was just continental not like the english breakfast on the pictures. Location is fairly good. Wont be booking again though, for the price you can get premier inn if you book in advance but this was last minute and they were all full.

Would have preferred a cooked breakfast.