The Jeffrey Hotel

There is not a front desk person. It is self check in and out however you are provided a number if you need anything and they are very prompt at replying and getting whatever you need taken care of. The rooms were clean, comfortable, and had all the amenities you could need. It was in close walking distance of the Lake Side Beach. The hotel will provide you with 50% off tickets to the beach if you’d like. It is also very easy to walk to all the shopping/restaurants. We would stay here again.

Very clean room, had plenty of storage for clothes and groceries, very practical kitchenette. Room access is very simple to use, safe and support responds quickly. 6-8 minute walk to heavenly depending on how fast you can walk, 5 minutes or less to lakeside beach, parking is free but is $30 per person to access beach. Very central to everything great hiking spots is all directions.

The motel is clean and well maintained and the staff was quick to respond to questions. However, it is an older motel and there are no amenities.

Centrally located, easy access complimentary parking, clean, comfortable beds, adequate kitchen amenities. The only negative as we were on the ground floor was the thin layer of separation in the ceiling—upstairs noise of tenants walking interrupted our sleep.

I love the location... the only down fall is that the parking area can get full. It may seem like other people not staying at the jeffrey park there.

No front desk or lobby. Contact the host, fill out online forms, pay 100 security deposit, then get texted the four digit door code to enter your room. The room has a coffee maker, cream, sugar, mini fridge and microwave, private bathroom, wood stove fireplace , AC, big screen TV.

First time staying at a hotel that has no front desk. All communication is by phone or text. Response times varied. There is a change if you want an early check in or late check out if your request time falls outside of their normal times. No food available on the property. Location was quiet and easily walkable to the lake and to the main drag. clean and neat room. Shower water went all over the floor. Needs more bath mats for slippery floor. Dangerous! Hot water for shower was not running around 3pm. Took almost an hour for someone to come to check. By then the hot water was back on. Small amenities would be appreciated: teabags, lotion, additional box of tissues.

The property had cosmetic updates making nice Internet pictures, but they did not update things that are really important, and would last, and make a real difference. For example the walls and ceiling are paper thin so you hear everything in the room above and beside you. The a/c wall unit sounded like an airplane taking off, sheets and pillows are very cheap. Parking is tight and very difficult with a full hotel. On the positive side it is a short walk downtown and plenty of dining options. We would not stay here again.

The room was great, short walk to the beach you did have to pay to use the beach but hotel gave you a 1/2 off coupon still cost 15 dollars a day but close proximity to restaurants and shops all in all I would definitely stay again

Parking is easy.

Very Clean neat room with updated decor. Good for a quick overnight stay. Despite being full it was very quiet. Check in was easy through tech and keyless entry quick and easy. Staff through text was very helpful and accommodating. Excellent for the price.

When we get to the hotel first thing i notice towel is so dirty I even have a picture.

This hotel is close to the beach and walking distance to many restaurants. The property is updated and very clean. Clearly a winner.

I really wanted to give this property a 5 star but because of the shower which wasn’t made properly during the last renovation. The water isn’t directed towards the drain and leaks towards the room (may want to consider schluter systems next time). Also, the sheets were cleaned but they were stained. I mean,bodily fluid stained. There are ways to remove stains by using various products. The office closed early so I was able to report it. Overall, it was easy to check in and out and it was a clean quiet place to stay.

It is all digital with no one there. I called the phone number displayed and they walked me through the process of checking in and out. It was quiet, small property. Rooms were clean. I wish tv had normal cable channels. They only offer Hulu Netflix and you use your own account. A little more digital than I am used to but overall a great short overnight stay. Also close to main drag where casinos are.

Great stay! Super clean room. Bed and pillows fresh and comfy. Great place cant wait to return.

Clean room

Clean room and easy check in and check out. Great location so close to good restaurants and our concert venue.

The Jeffrey Hotel is a motel located conveniently to the main street in South Tahoe. Check in for the property is done online and there are no staff on the property. The first night put a bad taste in my mouth as I was awoken at 1145pm to a voicemail on my phone that I was the cause of a noise complaint. In the voicemail I was told that the property had the right to ask me to leave and that they could keep my security deposit if I didn't respect quiet hours. This phone call was in addition to 3 text messages and 6 emails, all of which I didnt see until the phone call woke me up, as I was sleeping. It took multiple emails from me inquiring about the noise complaint and the process of which they follow up on these complaints fo recieve a very vague response. As they do not have staff on site, how do they determine who to reach out to about complaints. I obviously could not have been causing a noise disturbance worth reporting while sleeping. This and the threat to keep my deposit didn't sit well with me. Additionally, I found blood on our blanket the last night of our stay. Knowing I had been sleeping with that for a couple days is pretty disgusting.

The walls are so thin that you can hear any noise from anywhere in the building. Mattresses are very uncomfortable. We did not sleep well at all. The room was relatively tidy, but the floors were filthy. It's clear they just sweep them out but don't do any deep cleaning.

Last minute booking. Didn’t pay attention to the TV details: need my own subscription to watch it. Bummed.

Clean, well designed room, comfy bed. Small electric heater to warm up the bathroom before taking a shower was a nice touch. But while the room heater/air conditioner had a cool remote control so you could adjust from bed without having to get up & change the thermostat, it was just way too loud! That sadly made it very hard to sleep.

The rooms are nicely decorated, and the small kitchen is a plus. The staff was very responsive to text messages and check-in was easy. The only issue was the bedding— the mattress was uncomfortable and the pillows were poor. None of us slept well.

Room was very clean and spacious, however the walls were paper thin and neighbors above and on every side meant this wasn't quiet. The family in the adjoining room had kids that kept bouncing balls, an ongoing thudding noise amplified around the building like a drum. Lots of choice for close by resteraunts and plenty of stuff to do around the lake

Room 14. Very noisy from upstairs and cleaning staff coming 8:00 am and work loudly. We wondered why so early. The shower water overflowed to the bathroom; created a messy situation. We were not happy at all. Couldn’t sleep well and the bathroom situation was very annoying. Yes, the room was clean.

We stayed one night and everything was smooth. I would just recommend to fix the bathroom door since it was a sliding barn door and only had a handle on the outer part. It was a bit difficult to close once you were in the bathroom. Also, the shower curtain wasn’t enough to keep the water out of the rest of the bathroom floor. Other than that, the room was nice and cozy. We enjoyed our stay and had no issues with check in. Check out was the easiest and quickest I’ve ever done. We had no interaction with anyone from the hotel because we didn’t need anything and they don’t have a reception desk (at least that we saw anywhere). It’s more like a motel and ran like an Airbnb. Hope this helps!

Nice & clean. The coffeemaker in our room was broken, but we were immediately brought a replacement. The only problem is the sound insulation: if you are a light sleeper – bring your earplugs with you, or ask for a second floor room, or both.

Centrally located, easy access complimentary parking, clean, comfortable beds, adequate kitchen amenities. The only negative as we were on the ground floor was the thin layer of separation in the ceiling—upstairs noise of tenants walking interrupted our sleep.

The room was clean and tidy. However, the A/C made a very loud noise and did not cool the room effectively, which made it difficult to sleep.

Good accommodation but I couldn't use the WiFi. It was impossibile tò connect.

The Jeffrey is a comfortable, “zero contact” hotel, whose team is very responsive via phone or text - which can be rare for this type of place. The facilities are clean and modern, with no frills. For the location and price, it’s a great option in the area and especially if you just need a home base while you explore Lake Tahoe. Thanks for having us!

Clean rooms, well maintained, plenty hot water. Feels very corporate and impersonal as the property is fully contactless, not a person on site, which can be very frustrating if there is any problem or requests or questions. Rigid and fairly early 10am check-out process (automatically charges 'late' check out fee at 10:01am). The location is barely walkable with ski gear to the gondola/village since the property does not connect to the street on the backside (long walk around, no sidewalks). No live TV (only Roku streaming) is available. Would stay again if rates are cheap, otherwise for the same money there better options in the immediate area.

We enjoyed the cosy and clean room given to us as well as the short walk from the lodge to the beach and casinos. However, note that there is 0 service and 0 staff available on site. The check-in process was painful especially if you are foreigner without a US phone number. If you need something, there is nobody available after 9pm. Considering the high room rate, some guest service would have been the bear minimum.There is no value for money.

Everything was very good. I didn’t realize that check in was supposed to be online (no desk service) but did it quickly at the hotel.

I did not realize it was a contactless hotel until arrived. We were hoping to check in early and unfortunately had to pay an additional $25 if checking in prior to 1 PM. Typically a human interaction and a clean room = early check in. In this contactless hotel, you'll have to pay money for additional requests (early check in, additional car, etc.). No cleaning / replenishment of room contents (coffee, towels, toilet paper, etc.) but with 4 people and 2 nights it seemed to be sufficient. Overall, super easy and clean. Would stay there again.

Toilet in room broken, but staff took care of it promptly and moved us to a new room.

First time staying at a hotel that has no front desk. All communication is by phone or text. Response times varied. There is a change if you want an early check in or late check out if your request time falls outside of their normal times. No food available on the property. Location was quiet and easily walkable to the lake and to the main drag. clean and neat room. Shower water went all over the floor. Needs more bath mats for slippery floor. Dangerous! Hot water for shower was not running around 3pm. Took almost an hour for someone to come to check. By then the hot water was back on. Small amenities would be appreciated: teabags, lotion, additional box of tissues.

Summary: Hotel is clean, but gas wall heater does not warm the room enough, and customer service is unwilling to give a fair refund for the poor nights sleep due needing to use a noisy space heater to stay warm. It is clear the hotel was remodeled and clean, but the owner is not keeping up with heater maintenance, and uses virtual customer support from another country to make it painful to get a fair refund. This hotel is going downhill. The good: room was clean and ready on time, and local staff tried to help me. The bad: Gas wall heater was not able to heat the room to 70F, and could only heat to 60 to 66F. The room already had a space heater in it, but it was noisy and prevented me from sleeping through the night. This is a virtual hotel, and customer support is located in another country. I asked for the heater to be resolved before the 2nd night, and the local person came to replace the heater's remote/receiver batteries, but it did not change anything. After 2 nights of interrupted sleep from the space heater, I asked for a refund and what was offered was $150 credit card refund for a $460 stay, and $100 off a future stay with expiration date of 1 yr after arguing. To me this is not enough refund for not being able to sleep for 2 nights.

The Jeffrey Hotel is a motel located conveniently to the main street in South Tahoe. Check in for the property is done online and there are no staff on the property. The first night put a bad taste in my mouth as I was awoken at 1145pm to a voicemail on my phone that I was the cause of a noise complaint. In the voicemail I was told that the property had the right to ask me to leave and that they could keep my security deposit if I didn't respect quiet hours. This phone call was in addition to 3 text messages and 6 emails, all of which I didnt see until the phone call woke me up, as I was sleeping. It took multiple emails from me inquiring about the noise complaint and the process of which they follow up on these complaints fo recieve a very vague response. As they do not have staff on site, how do they determine who to reach out to about complaints. I obviously could not have been causing a noise disturbance worth reporting while sleeping. This and the threat to keep my deposit didn't sit well with me. Additionally, I found blood on our blanket the last night of our stay. Knowing I had been sleeping with that for a couple days is pretty disgusting.

Cute hotel. Very clean rooms. Not sure how I feel about no actual front desk but their text message service was fasts to reply and very helpful.

Beautiful room very comfortable for two, close to main strip about 6 min walk. Beach is also very close 2min drive or 6 min walk.

This hotel is located 4 minute driving from Lake Tahoe blvd where all the shopping, casinos and dining area. Super clean and simply modern decorated rooms, but best of all very convenient!

This hotel was perfect for my daughter and my visit. It was centrally located, not only to the heavenly village, but restaurants and shopping. The kitchen was more than efficient for the two of us and a nice surprise and the hot shower was a game changer. We will definitely book this hotel again.

Very clean room, had plenty of storage for clothes and groceries, very practical kitchenette. Room access is very simple to use, safe and support responds quickly. 6-8 minute walk to heavenly depending on how fast you can walk, 5 minutes or less to lakeside beach, parking is free but is $30 per person to access beach. Very central to everything great hiking spots is all directions.

Clean room and easy check in and check out. Great location so close to good restaurants and our concert venue.

Very clean rooms, awesome shower and great internet. Location is very near to the Heavenly resort. The check-in and check-out system worked fine for us. Only issue is that we could hear the footsteps of the people staying in the room above us.

very good location /staff are nice/clean area, clean vibe

Great location, close to everything including a beach and great restaurants. Remodeled and clean inside, however outside looks like work in progress. Will definitely stay there again.

Clean and walkable to downtown and the heavenly gondola. Can’t beat it.

Hotel is in a quite area but within walking distance to Heavenly lifts and casinos

The motel is clean and well maintained and the staff was quick to respond to questions. However, it is an older motel and there are no amenities.

First time staying at a hotel that has no front desk. All communication is by phone or text. Response times varied. There is a change if you want an early check in or late check out if your request time falls outside of their normal times. No food available on the property. Location was quiet and easily walkable to the lake and to the main drag. clean and neat room. Shower water went all over the floor. Needs more bath mats for slippery floor. Dangerous! Hot water for shower was not running around 3pm. Took almost an hour for someone to come to check. By then the hot water was back on. Small amenities would be appreciated: teabags, lotion, additional box of tissues.