Condovac la Costa

Excelent pool, room AND staff... Poor food

Pool and Rooms were fine, Location did have a great ocean view, the beach was great but had limited lounge chairs that should have been replaced, the food was not the best there was only one small buffet with very limited food to pick from, Photos online does not match the current condition of the Hotel, This place need a major update to look like the photos online

This was a run-down property that was not accurately described. There are relics of play ground toys from a yester year, an abandoned ice cream shop and a scary looking club that had grass and weeds growing out of it. The food was the same every day probably leftovers from the day before. The drinks were watered down. They kept running out of knives and forks. One set of salt and ketchup for the entire dining area. Good things about this place: close to the airport, close by wildlife and the infinity pool. This was a glorified 1 star accommodation.

The worst travel experience ever. We went on a family vacation and didn't receive the services and accommodation we were offered at Hotels.com description. The hotel is undergoing financial and legal challenges and the maintenance at the property was not existent; the children playground, arcade, and game room were closed; mosaic tiles in the children pool missing, with cement exposed on the floor with the risk of injury; the beach was dirty with broken glass; no lifeguard was available; not even one chair for guests available at the beach. The room was dirty. Our reservation was for 6 guests and we received linens and towels for 4 people only. No hands towel available. When asking for the missing linens and towels they said that it was not possible. We had to beg for the bed sheets and towels and had made the two beds ourself. Most of the staff, including the Operations Manager, was unfriendly. I understand because 3 of them told us that they had not received the salary for the last 2 weeks. They had no motivation to work or provide good customer service. The food was poor quality and low quantity. Only some repetitive dishes remained available for hours. This was a terrible vacation experience and we moved to another hotel. I will never recommend this hotel to anybody.

The infinity pools and views were absolutely incredible. The place was older and could use updating. The food was good, not great. The bartenders were awesome. For the price it was well worth it.