Name: Fairfield Inn Hartford Airport
Address: 2 Loten Drive, Windsor Locks, Connecticut, United States of America, Windsor Locks, Connecticut, US
Price range: $111–$255 per night
Rating: 8.48

What guests think

At Fairfield Inn Hartford Airport, travelers consistently highlight the convenient location near BDL with an effective shuttle, generally good complimentary breakfast, and friendly staff, while also reporting dated spaces, inconsistent housekeeping, and occasional maintenance issues.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of hairs, odors, stains, and missed room servicing during multi-night stays. Rooms are generally basic and on the small side, with thin walls and variable temperature control; some guests encountered worn furnishings, while others noted recent updates and comfortable beds. Facilities feedback notes periodic pool closures, occasional elevator outages, and uneven winter parking upkeep. Best for short, practical stays rather than extended visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle and park and fly are convenient, with many finding them reliable. Facilities feel dated overall: the pool has often been closed for renovations, the elevator was out at times, and winter parking upkeep and occasional fire alarms frustrated some.

Related guest reviews

2

Kalet

Apr 8, 2025

·

Stayed 2 nights

This experience marks my first stay at a Marriott property that has not met expectations. As a traveling chef, I frequently move between various locations to support different accounts. Unfortunately, the elevator at the property was out of service, which posed a significant challenge due to my pre-existing knee condition, making it difficult to navigate the stairs. The breakfast offered was subpar, the pool facilities were closed, and while the room itself was clean and well-maintained, the property as a whole requires substantial improvements to enhance guest satisfaction.

10

Laura

Apr 2, 2024

·

Stayed 1 night

Quiet and convienent to airport. Decent breakfast. Dependable shuttle

10

Jack

Jan 1, 2025

·

Stayed 1 night

You can leave your car in their lot for $10 a day and take the airport shuttle to and from your flights. There's a Ruby Tuesday across the parking lot. I like the indoor pool but i didn't have the time to use it.

8

Devin

Oct 22, 2025

·

Stayed 4 nights

Great space in the room we rented. Continental breakfast was very good. Housekeeping did exactly what we asked. Put the fire alarm went off one morning around 6 AM two times?

4

Griffith

Feb 18, 2025

·

Stayed 1 night

The parking lot was not plowed and it was a sheet of ice, it wasn’t treated with salt, and was a skating rink. We booked this particular hotel because it had the indoor pool, however never booked and showed up we were informed that the pool was closed for renovations…..very disappointing. We were unable to cancel our reservation and get our money back and go elsewhere. Other than the unplowed, skating rink parking lot and the closed pool, the stay was good.

8

Charles

Jun 9, 2025

·

Stayed 1 night

Unhappy with cost of long term parking and refused to store our car keys. Location and shuttle service was convenient!

4

Kendra

Apr 28, 2025

·

Stayed 1 night

Pool was being remodeled, no mention during booking. One of the reasons we picked this hotel. Fire alarm went off at 1:30 am scared my son and I. We started grabbing important things on the way out. It went off after a few minutes. No apology or reason. The best part was when my son ran out of syrup and the nice cook brought him some to our table, So not pay extra money because of the Marriott label!

8

Dodi

Sep 28, 2025

·

Stayed 1 night

We have been using the hotel for years as a stop before and after trips. The hotel is nice and parking is easy. The shuttle is great!

6

Donna

Mar 5, 2025

·

Stayed 1 night

Choose this hotel because they offered parking with shuttle to airport. Upon late night arrival I was told I could not leave my car with no explanation from night clerk. So instead of shuttling to airport for a 5:30 am flight I had to drive to airport parking, park and take airport shuttle to the airport. Extremely disappointed. Misrepresentation

10

Donna

Mar 21, 2025

·

Stayed 1 night

Pool was not open due to remodel

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Cleanliness

Cleanliness is inconsistent: several guests found rooms very clean, but many reported hairs, stains, odors or musty smells, and dirty bathrooms. Housekeeping during stays was unreliable for some, with missed cleanings and shortages of towels or supplies.

Related guest reviews

4

Donna

Feb 25, 2025

·

Stayed 1 night

Lack of staff hotel old and not clean

10

Leon

May 31, 2025

·

Stayed 1 night

Clean

4

Julie

Dec 10, 2025

·

Stayed 2 nights

Room was not clean upon arrival. Someone's dirty socks and underwear were on the chair. Complained to the desk asked for them to clean the room properly. Also bathroom floor was dirty. Noone came to clean at all that day.

10

Lorraine

Aug 2, 2025

·

Stayed 1 night

Room is nice and clean

4

Patricia

Aug 26, 2024

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Stayed 1 night

The sink in the bathroom was stopped up and something brown coming up at of the drain. If that wasn't bad enough, there was a roach on my bed on the morning. I will not be staying at this hotel again

6

Alisa

Aug 11, 2025

·

Stayed 5 nights

My bathroom had hairs on the floor and tub when I checked in and the bedding had stains on it.

4

Justin

Dec 29, 2025

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Stayed 1 night

Hairs in bed. Writing on wall in shower. Overall condition was shabby.

4

Zenaida

Oct 9, 2024

·

Stayed 2 nights

The rooms were not cleaned , had stained everywhere in the bathroom , it didnt Have a pleasant scent

6

Jim

Jul 10, 2025

·

Stayed 1 night

Lamps needed to be fixed, not as clean as it could be - especially the tub, carpeting was in need of being cleaned or replaced and there was a mold smell as you entered the facility.

8

Elizabeth

Dec 27, 2025

·

Stayed 1 night

Room was clean and seemed to have been recently renovated. Staff were courteous and helpful.

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Rooms

Rooms are basic and often dated, with many noting small layouts, thin walls or floors that carry noise, and temperamental or noisy HVAC; some guests also faced maintenance quirks like TV issues or limited blackout/privacy curtains. Comfort varies from very soft or lumpy mattresses to updated, comfortable beds and occasional spacious suites.

Related guest reviews

10

PAMELA

May 15, 2025

·

Stayed 1 night

Very clean and quiet. Bathroom doesn't have a fan and very tiny.

10

Rene Taylor

Jun 5, 2025

·

Stayed 1 night

Good mattress and pillows. Quiet area. Good breakfast. Only thing that needs improvement is: there should be drapes or blinds on the rooms that have Eastern windows. The sheer curtains do not provide enough privacy at night, and in the morning, the sun wakes you up at 5:30 a.m. because it is so bright (in June).

8

craig

Jan 26, 2024

·

Stayed 1 night

Decent hotel. Stayed less than 24 hours. Friendly staff, free airport shuttle. Hotel breakfast was what I expected. Would stay again. The only down side was the bathroom was a tad small. Toilet very close to shower, but that would be my only complaint

10

Bob

Feb 4, 2025

·

Nice hotel and pleasant staff. Good breakfast too. Only negative was heater drew in freezing air when fan started up. It was also noisy making for a difficult night's sleep

6

Cheryl

Aug 30, 2025

·

Stayed 1 night

I stayed here once before- staff was far more helpful and offered up information without having to ask for it. This time, the front desk staff was disinterested in customer service. There were renovations going on at the time as well, which is a good thing. Room was comfortable enough. 1 minute to airport.

4

matthew

Jun 3, 2025

·

Stayed 1 night

I stayed here because it is close to the airport, and the rate was low in comparison to others around. But you get what you pay for. The bed mattress was horrible very lumpy, the room was definitely smoked in and the A/C was very loud. The TV could not acquire a signal and no one at the hotel could fix it. People were very nice, shuttle to the airport was great , property not in the safest place.

8

Jacques

Oct 21, 2024

·

Stayed 1 night

Adequate for an overnight stay before catching a flight. Make sure to request a topfloor room not to be kept awake by guests staying above your room. Floors are not soundproof.

6

Alexandra

Nov 9, 2025

·

Stayed 1 night

The room was okay, but a little small. There were stains on the wall above the television, the toilet was dirty, rust in the sink, one light above the bed wasn't working. You can hear the people walking above you because the walls are so thin. Breakfast was okay.

6

Brian

Feb 25, 2025

·

Stayed 1 night

My room and the hallway needs an update. Other than the flat screen TV in my room, the furniture looked like it was from the 1960's. All that was missing was the place to put in the quarter for the bed to vibrate. Thermostat could not regulate the temperature. Temperature would drop well below the set temperature then overshoot.

10

Terran

Feb 24, 2025

·

Stayed 1 night

Staff was nice; room was comfortable. Convenient to BDL. Note that as of Feb 2025 the pool is closed for repairs. Beds are quite soft. Windows do open if you want fresh air.

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Service

Staff are frequently described as friendly and helpful, with several standout employees. However, service consistency varies: some guests reported disinterested front-desk interactions, missed wake-up calls, and unfulfilled housekeeping requests.

Related guest reviews

10

Sharon

Jul 24, 2024

·

Stayed 1 night

I have stayed here before and it was just as nice the only problem I had was no wake up call that I ordered but was told it was outsourced

10

Raymond

Feb 13, 2024

·

Stayed 1 night

It was amazing - the young lady at the desk/check-in (Dawn) was friendly, helpful, patient, and through. The facility was very clean, amenities were great and the bag breakfast to go in the morning was a very pleasant surprise. We will be returning there when we need to stay at the airport!

10

Chanelle

Aug 24, 2025

·

Stayed 1 night

George was very friendly and helpful.

6

Cheryl

Aug 30, 2025

·

Stayed 1 night

I stayed here once before- staff was far more helpful and offered up information without having to ask for it. This time, the front desk staff was disinterested in customer service. There were renovations going on at the time as well, which is a good thing. Room was comfortable enough. 1 minute to airport.

8

Renee

Feb 21, 2025

·

Stayed 1 night

Got to hotel at midnight - desk personnel (Dylan) was very efficient , polite and professional. I only have 2 small complaints. Coffee pot water reservoir didn’t look clean, could have just been water stains. I would suggest buying a new one. Breakfast was not ready at 6 but desk personnel (Dylan) worked the counter AND started food prep. Apparently employee called in sick at last minute and Dylan offered to work over his normal shift. Give this man a raise😀

10

Samantha

Jul 28, 2025

·

Stayed 1 night

The staff were all very friendly and welcoming.

10

kia

Jul 28, 2025

·

Stayed 1 night

Check in and check out was a breeze. I did not interact with the staff but everyone was pleasant.

8

Anthony

Apr 7, 2024

·

Stayed 1 night

Thank you - manager was helpful and considerate when we told him that our phone mistakenly rung two times at 3 a.m. in the morning - an error in wake up call scheduling.

10

Mayra

Jul 4, 2025

·

Stayed 3 nights

Breakfast delicious varieties of food i love it! I ask one of the employees i needed clean towels and to take the trash out , and they ignored my request. I was staying with my Sons and we stayed 3 nights.

8

Adam

Sep 7, 2024

·

Stayed 1 night

Everything was great except the front desk people were rude to us during check in

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Location

Very convenient to Bradley International Airport and walkable to several restaurants. A few guests noted some aircraft or area noise.

Related guest reviews

8

Ann

Sep 2, 2023

·

Great and affordable place to stay near the airport. There is a free shuttle that comes twice an hour to transport people to and from the airport, which is convenient! Close to a few restaurants that are within walking distance. They also provide a free breakfast bag for super early morning departures.

10

Aaron

Sep 13, 2023

·

Close to BDL

10

Susan

Apr 10, 2025

·

Stayed 1 night

Close to airport

8

Patricia

Jul 30, 2025

·

Stayed 1 night

Easy access to restaurants and airport.

8

Andrew

Oct 23, 2023

·

Stayed 1 night

Extremely convenient location for Hartford airport. Lots of restaurants within walking distance. Streaming options available on the TV. Terrific tile in the bathrooms. Will stay again.

8

Richard

Feb 19, 2025

·

Stayed 1 night

Great location to the airport.

8

Chris

Jul 6, 2025

·

Stayed 3 nights

Right by airport so gets alittle noisy at times

8

Sidhesh

Jul 6, 2022

·

Stayed 1 night

A convenient location to the Airport

10

Paige

May 15, 2024

·

Stayed 1 night

The property was sufficient for a quick overnight stay near the airport before an early morning flight. The room was basic but overall clean and comfortable. The shuttle and parking worked well while we were away.

8

Dodi

Sep 28, 2025

·

Stayed 1 night

We have been using the hotel for years as a stop before and after trips. The hotel is nice and parking is easy. The shuttle is great!

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Dining

Breakfast is commonly praised for variety and especially the friendly breakfast staff, with grab and go helpful for early flights. Quality is inconsistent, and several guests found the selection limited or mediocre.

Related guest reviews

10

Dennis

Sep 4, 2025

·

Stayed 1 night

Easiness of check-in. Breakfast was more than adequate and very well stocked.

10

Linda

Oct 7, 2024

·

Stayed 1 night

The accommodation was clean and comfortable. Location to airport was great. Staff were friendly. Grab and go breakfast bags for early departure to airport was perfect!

8

Ann

Sep 2, 2023

·

Great and affordable place to stay near the airport. There is a free shuttle that comes twice an hour to transport people to and from the airport, which is convenient! Close to a few restaurants that are within walking distance. They also provide a free breakfast bag for super early morning departures.

4

Patricia

Jul 23, 2025

·

Stayed 5 nights

This property is firmly stuck in the 1970s. Old plumbing. Bottom sheets with no elastic so they came off the bed every night. Air con that was either on or off, no temp controls that worked. Mediocre breakfast with muffins straight from the freezer.

4

Louis

Dec 19, 2023

·

Stayed 1 night

Crappy breakfast and overpriced for what it is.

10

Bruce

Apr 18, 2025

·

Stayed 1 night

The room was clean and comfortable. The breakfast was not great. Only bold or decaf coffee and no microwave to heat up muffins.

8

Sharon

Jun 28, 2022

·

Stayed 2 nights

The room was nice , the people were nice however the free breakfast was horrible! A limited selection and what was there was not edible! I ate toast !

10

Lindsey

Oct 28, 2024

·

Stayed 1 night

The room was very clean. Breakfast was amazing so many options to pick from. The staff all around was amazing but the two workers at breakfast were super friendly and went above and beyond to help.

10

Gidon

Jan 2, 2025

·

Stayed 1 night

The breakfast was great, and Stefano the chef is doing remarkably great food

8

Edward

Oct 27, 2024

·

Stayed 1 night

Good airport hotel. Above average included hotel breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$113
March	$103
April	$123
May	$147
June	$153
July	$155
August	$128
September	$153
October	$144
November	$139
December	$114

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $150	17 $168	18 $204	19 $255
20 $113	21 $121	22 $126	23 $126	24 $128	25 $128	26 $126
27 $114	28 $116	29 $127	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $128	3 $127
4 $121	5 $127	6 $126	7 $128	8 $128	9 $127	10 $128
11 $111	12 $127	13 $128	14 $128	15 $127	16 $128	17 $128
18 $122	19 $128	20 $127	21 $129	22 $127	23 $127	24 $128
25 $113	26 $126	27 $129	28 $128	29 $120	30 $128	31 $128

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Suite, 1 Bedroom

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Fairfield Inn Hartford Airport

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Prices for upcoming dates