Studio 6-Portland, OR

The pictures on your website are extremely innacurate and do not reflect what this hotel looks like. It was extremely rundown and when we arrived at night the entrance area was full of many homeless people and sex workers hanging around outside. When calling the hotel to let them know we would be arriving late they stated they would “hide the key behind an atm” but when we got there we found an empty envelope with our room number and no key. We called security and waited for them to show up to check the room. Their key was not working and they picked the lock to let us in, at which point I told them we didn’t feel safe staying there because someone may possibly have our key. The hotel hallways were extremely dirty and smelled like urine. This is not a safe place for anyone to stay, especially families. We were not able to stay there due to all of these reasons and were left having no hotel at 1am. This hotel should not be listed on your website.

Noone was on site to check me in. Waste of time and money

It is a great place to stay it is on their new management but still a great place to stay

I called ahead to let the team know that our flight was delayed and we’d no longer be arriving before 9pm. I was assured someone would be there at 11pm to let us in and us checked in. We arrived, no attendant, called multiple times, waited for 20 minutes still nothing. We left at 11:40 pm with our 2 kids to try and find different accommodations for the night. Now all that aside, the location and pictures of the hotel make it look decent….its not.

1. Wasn't able to check in until over an HOUR after check-in time. 2. Dirt and trash all over the 'freshly cleaned room" that we had to wait for. 3. Dirt in the tub and corners of the bathroom. 4. The TV didn't work, nor did the phone when we tried to call about the TV. 5. After trouble shooting the TV for 20 min, "I guess it doesn't work..maybe maintenance can get to it." 6. It's an "extended suite" with a kitchen and ZERO kitchen items or shampoo, conditioner, hair dryer, or iron. 7 My kid found a PILL in the ONE PLASTIC CUP they gave us. 8. ANTS EVERYWHERE. I had NOWHERE else to go with my kid and they refused to give a partial refund - only a full one if we vacated. So they could rent out this trash room to someone else? F this S-hole of a place.