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Empress Boutique Hotel

US$59
/ night

Avg. for November

Empress Boutique Hotel - Image 1
Empress Boutique Hotel - Room
Empress Boutique Hotel - Room
Empress Boutique Hotel - Reception
Empress Boutique Hotel - Bathroom

Prices for Empress Boutique Hotel

Select dates to see prices and availability

US$59
/ night

Avg. for November

Monthly average prices

Nightly prices at Empress Boutique Hotel average US$24 in the cheapest month (April) and US$142 in the most expensive month (August), based on the last 12 months.

Average nightly price at Empress Boutique Hotel by month, last 12 months (USD)
MonthAverage price
AprilUS$24
JuneUS$113
JulyUS$102
AugustUS$142
NovemberUS$59
DecemberUS$78

Most expensive: August (~US$142)

Cheapest: April (~US$24)

About this property

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a television in a common area.
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  • Parking

  • Non-smoking rooms

  • Business centre

  • Dry cleaning

  • Housekeeping

  • Banquet facilities

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Location

12788 Ross Place 2, Surrey, Canada

Taj Park Convention Centre (1.5 Miles)

Holland Park (1.5 Miles)

Central City Shopping Centre (1.7 Miles)

Bear Creek Park (1.8 Miles)

Surrey Arts Centre (1.9 Miles)

Bear Creek Dog Off-leash Area (1.9 Miles)

More location info

Room options

12

Family Suite, Multiple Beds, Microwave, Garden View

Room details

1 Large Double Bed
,
1 Single Bed
and
1 Bunk Bed

Sleeps 6

700 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

20

Presidential Quadruple Room, Garden View

Room details

2 Large Double Beds

Sleeps 4

400 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

10

Luxury Suite, Multiple Beds, Ensuite, Garden View

Room details

2 Large Double Beds
and
2 Single Beds

Sleeps 4

700 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

12

Elite Suite, Multiple Beds, Air Conditioning, Executive Level

Room details

1 Extra-Large Double Bed
and
1 Large Double Bed

Sleeps 5

500 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

17

Royal Suite, 1 King Bed, Microwave, Executive Level

Room details

1 Extra-Large Double Bed

Sleeps 3

1000 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Indoor Private Spa Tub
Private Spa Tub

19

Basic Room, 1 Queen Bed, Shared Bathroom

Room details

1 Large Double Bed

Sleeps 2

120 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

15

Honeymoon Suite, 1 Bedroom, Ensuite, Executive Level

Room details

1 Large Double Bed
and
1 Single Bed

Sleeps 3

300 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

9

Japanese-Style Quadruple Room, 1 Bedroom, Microwave, Executive Level

Room details

2 Extra-Large Double Beds
and
2 Single Beds

Sleeps 8

500 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

Guest reviews of Empress Boutique Hotel

What guests think

AI-generated summary based on recent guest reviews

At The Empress Palace, reviewers describe a mansion-style stay with a mix of very basic rooms (some with shared bathrooms) and larger 'royal' suites, alongside frequent praise for the convenient Surrey location, free parking, and fast WiFi.

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Facilities

Good

Cleanliness

Mixed

Rooms

Varied

Service

Inconsistent

Location

Convenient

Dining

Limited

Was this helpful?

2

Kuresh

IAN-logo

3 weeks ago

·

Stayed 1 night

This is not good hotel lady says this not hotel but this mansion But this is not a hotel or mansion at all The caretaker lady is so stubborn She didn't accept my reservation she tell this not your type of room you have to take room with attached bathroom And you have to pay cash i m not accept credit card As I am coming from USA I told her I already paid to hotels.Com That's ok but she didn't alwo us to go inside from front door she says go from backside stairs back door open all the time 24 hr No parking in the property we have to park our vehicle roadside i parked over there and some one hit my car and run No one inthe property to look around,no one in reception desk ,no good towel It is old house, shampoo is someone's used bottles I am sorry this a all I recommending no one book this property Even i thought all the online platforms has to remove from the listing
This is not good hotel lady says this not hotel but this mansion But this is not a hotel or mansion at all The caretaker lady is so stubborn She didn't accept my reservation she tell this not your type of room you have to take room with attached bathroom And you have to pay cash i m not accept credit card As I am coming from USA I told her I already paid to hotels.Com That's ok but she didn't alwo us to go inside from front door she says go from backside stairs back door open all the time 24 hr No parking in the property we have to park our vehicle roadside i parked over there and some one hit my car and run No one inthe property to look around,no one in reception desk ,no good towel It is old house, shampoo is someone's used bottles I am sorry this a all I recommending no one book this property Even i thought all the online platforms has to remove from the listing
2

Eldhose

IAN-logo

12 Sept 2026

·

Stayed 1 night

We reached there by around 11:30 . They made us walk in the dark around the property. Asked to do a e- transfer or pay $30 extra to use credit card. She took photo of our licenses ( mine and my husband’s). Then again made us walk in the dark to other side of the property. Asked us to remove our shoes and made us walk bare foot to the room. Bed was not clean. Hairs from previous stay was there. No AC instead a broken fan. Towels were not clean. Bathroom was just ok. No toilet tissues. Soap and shampoo were diluted with water. Could hear someone walking outside the room. Totally felt insecure.
We reached there by around 11:30 . They made us walk in the dark around the property. Asked to do a e- transfer or pay $30 extra to use credit card. She took photo of our licenses ( mine and my husband’s). Then again made us walk in the dark to other side of the property. Asked us to remove our shoes and made us walk bare foot to the room. Bed was not clean. Hairs from previous stay was there. No AC instead a broken fan. Towels were not clean. Bathroom was just ok. No toilet tissues. Soap and shampoo were diluted with water. Could hear someone walking outside the room. Totally felt insecure.
2

Maria

EXP-logo

11 Aug 2026

·

Stayed 1 night

The property was closed. Is not operating anymore. So we had nowhere to stay.Thank you to American Express great service we could get a hotel room. I can’t believe you are still advertising that hotel in your web. Terrible service on your part. I won’t ever book anything with you again.
The property was closed. Is not operating anymore. So we had nowhere to stay.Thank you to American Express great service we could get a hotel room. I can’t believe you are still advertising that hotel in your web. Terrible service on your part. I won’t ever book anything with you again.
10

Souran

EXP-logo

11 Aug 2026

·

Stayed 1 night

Fast response by host at arrival Royal feeling It was my best small hotel with all good feeling We come back again So trusted and respected team We thank you
Fast response by host at arrival Royal feeling It was my best small hotel with all good feeling We come back again So trusted and respected team We thank you
2

Prasanna

EXP-logo

11 Aug 2026

·

Stayed 1 night

The hotel charged me an extra 7%. The lady there wasn’t helpful. She insisted that I go withdraw cash or pay 7% extra, none of this was disclosed in the “Fee Details”. She said there is a huge power cut and they run on generator costing $200 per day so the credit card machine doesn’t work. The AC didn’t work either. The lady said just keep the window open, and it’s huge French window anyone can come in. Not safe. At CAD947 per night it’s a ripoff. Stay away from this place
The hotel charged me an extra 7%. The lady there wasn’t helpful. She insisted that I go withdraw cash or pay 7% extra, none of this was disclosed in the “Fee Details”. She said there is a huge power cut and they run on generator costing $200 per day so the credit card machine doesn’t work. The AC didn’t work either. The lady said just keep the window open, and it’s huge French window anyone can come in. Not safe. At CAD947 per night it’s a ripoff. Stay away from this place

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Empress Boutique Hotel

Is parking available at the property?

Yes, parking is available on-site. Details regarding the type and cost of parking are not specified.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 10:00 AM. Early or late check-in/check-out options are not mentioned.

Where is the hotel located?

The property is located in Surrey, in the city center and near the airport. It is close to shopping destinations like Metropolis at Metrotown and Richmond Night Market, and event venues such as Pacific Coliseum and Cloverdale Fairgrounds.

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Prices for upcoming dates

November 2026
December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

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