Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive

Bahia P. Grand Turquesa is a dated property but overall very accommodating. It’s perfect if you’re not looking to stay in the room a majority of the time on your trip. You have shuttle services to different parts of the resort that are very easy to catch around the property. The big con is the upselling, when I checked in they offered an upgrade to a different property for more money. Then they try to rope you in an hour long presentation to join their travelers club.

Staff were very welcoming hotel and their grounds very clean the transportation around the grounds very convenient. I tried a few restaurants they were very good the activities were fun the shows are very entertaining.

Huge property, great staff, the room was a little dated, but the grounds were beautiful. Would definitely recommend.

Always something to do. Can easily go to other areas if you dont like what was offered t your resort. Great for family.

The place is huge. You can visit the other Bahia Principe hotels. Night life was great. There were several shows at different locations within the property. The only thing with Turquesa is that the rooms are very outdated. But besides that, it was a wonderful stay. The kids enjoyed their time.

The property had some updates but was overall nice. The staff was amazing—very attentive and always willing to help. The food was great, with plenty of options to suit all tastes. My only complaint is that the pools and beach close at 6 PM, which feels too early, especially in the summer when there’s daylight until 8 PM.

Property is huge!! so much room to walk around! constant entertainment! Water park was great for the kids. So much food and good food! resturaunts were enjoyable…. only complaint is some nights music was so loud until 12pm had to wear ear plugs one night…. wish there was a hot jacuzzi also! staff very nice!!! shops on premises to buy gifts. we even got to see a circus poolside! kids drawing or crafts daily my kids emjoyed. Boogy tour was great highly recommend!

Property had many options of restaurants and amenities. The Turquesa section is however towards the front of the resort. There’s no ocean view rooms and not walkable to the beach. Transportation was nice. We upgraded to the Ambar section to be close the beach and had a swim out room. Of course it cost more. The sales folks know how to sell it.

Everything is right there. And the train service to the beach was always available.

Having stayed at many all inclusive Caribbean resorts here’s my take on Bahia Grand Turqusa *The staff is amazing everywhere* They are always willing to help and serve in the best way possible! Wish we had people who worked this hard in the US This hotel is part of 5 other hotels on 1 property and is NOT on the beach. There are trolley’s all over to hop on and off to get to the beach. This hotel is lower end, much older, and needs upgrades- old ripped towels, cracked dishes in the dining area, old plastic cups that drinks are served in. Get rid of bathtubs in the rooms! That is way outdated and 1 slip away from a huge disaster. I almost slipped 3 times getting in and out of the bathtub. Buffet food is ok, sometimes cold, not hot enough. Staff is always asking if you want water or a drink at your table. Nightly entertainment doesn’t start until 10pm! Every other all inclusive hotel I’ve stayed at the shows at night start at 9pm! Overall not bad for the value but will stay elsewhere next time.

Lo q no me gusto fue, muchos mosquito, las sabanas no estavan limpias ,la comida buena pero fria ,las tiendas venden demaciado caro no se podia comprar nada.deberian poner un sport bar. . Lo q si estava bien fue el staff muy amables, el lugar estava limpio y lugares donde divertirse ..

Although room was clean, its maintenance was very basic. Could not take a bath since bathtub drain could not be close. And the toilet was clogged and they never came to fix it. It was like that since i got the room. There were a few service oriented people that tríed to make everything better.

Mold in water resivior of coffee machine. Killed a coackroach in closet. Had to request our room to be cleaned. Dirt smudges in bathroom. Dust, residue, and cobwebs throughout room. They do not offer wash clothes. Similar to Red Roof in or Super 8's. Food was nothing special. Dining staff was amazing, attentive, and friendly. Exterior of property was well kept. Pool are nice. Beach was nice and clean.

The restaurant and pool area we enjoyed. However the room was in a rough shape. There were cracks on the walls, a few of the lamps were not working. Our room was not made up in one of our days that we were there. Some staff at the restaurant would walk away from us when we asked for some help, looking startled as though they did not understand what we were saying. We have being coming to Bahia Principe in Punta Cana for the past 17 years and have stayed in Bavaro, Punta Cana Grand at the Ambar and the Aquamarine and this was the most dissapointing stay of all.

On the second night of our stay, at 1 AM, we were abruptly woken up by something biting us in bed. When we turned on the lights, we were horrified to find both beds crawling with insects that resembled termites—under the pillows, between the sheets, on the walls, and even the ceiling. It was truly disgusting and beyond anything we ever expected from a supposedly reputable resort. We were forced to change rooms in the middle of the night, completely disrupting our rest. To make matters worse, we had a pre-booked tour to Santo Domingo that morning, departing at 6 AM. Needless to say, the complete lack of sleep made what should have been an enjoyable experience an exhausting ordeal. As if that wasn’t enough, on our final night, the electricity in our room went out. After another long day touring, we were completely drained and looking forward to a good night’s sleep before our long journey home. Instead, we were left dealing with yet another stressful, uncomfortable situation when all we wanted to do was rest. This experience was utterly unacceptable and left us feeling frustrated, exhausted, and regretful that we chose Bahia Principe for our vacation.

I am not happy with the stay i paid for a junior suite and the jacuzzi tub dated and dirty. I had to switch my room twice because the first one had roaches and the second spiders. The only good thing was the food.

Our stay at Bahia Principe Turquesa was better than expected. Not all but most of the food was really good at the buffet and the two restaurants we visited. The staff was nothing but short of amazing. They work really hard to keep the place clean, keep folks happy and entertained. Although the vicinity and rooms are outdated (including TV), they manage to keep it very clean. Our stay was overall comfortable. The ambiance at this specific resort was not really our vibe but we were able to enjoy it. There also seem to be a lot of Latino family, couples and friends from South America who vacate there, so they do play a lot of Spanish music. The only negative for us is that the resort is way too big because it includes several different types of Bahia resorts and the beach water wasn’t as pretty (the beach is far out from Turquesa). And also the outdated TV. The more recently renovated ones most likely do but the stay there tends to cost more. Overall, I would recommend for affordability and comfort but without the five star luxury feel. Also, PLEASE TIP THE WORKERS. They work so hard most of the time with long hours and 10 days straight for little. Tipping them $2-5 dollars here and there for meals, transportation, bar drinks. For 6 days, I spent $100 tipping. When you travel, please keep this in mind. They become even more happy and take great care of you when you do.

Our stay at this property was pretty mediocre. The entire property is in desperate need of renovations! The pool floors are falling apart leaving rocky pieces throughout the pool which is very uncomfortable when waking around. The swim up pool bar stools are extremely uncomfortable to sit on. The food was average and they didn't offer a large variety. The daily activities and nightly shows were fun and entertaining. Housekeeping does NOT clean the rooms during your stay. They only come in to make the bed and provide towels. The staff are NOT friendly nor helpful and the "free airport shuttle service" is only free if you purchase a package/excursions. You MUST ask about it because they do NOT mention this when your purchasing the package. I spent $400 on two packages and the free shuttle service was never mentioned. Later, when I inquire about it, I was told that it needed to be added when I booked the excursions and since I didn't, it was too late to receive the shuttle service. So I had to pay an additional amount for a ride on their "free shuttle ". I called several times for assistance when checking out and no one ever came. Therefore we had to carry our bags down three flights of stairs (no elevators) and then walk over to the lobby. It was an ok stay but I do not recommend this resort!

La habitación era amplia y cómoda pero no estaba tan limpia, necesita mantenimiento , las toallas estaban curtidas, en la bañera no habia pasamos para impedidos, no era segura,no proporcionaban loción para el cuerpo,. La piscina, estaba en las orillas negra, le faltaba mantenimiento , el calor era horrible, falta colocar más abanicos o que sean más potentes en el lobby, los empleados no usan guantes en las comodas

My room was hot and the bathroom was dirty and the room had flies and though I complained it was never addressed

Bahia P. Grand Turquesa is a dated property but overall very accommodating. It’s perfect if you’re not looking to stay in the room a majority of the time on your trip. You have shuttle services to different parts of the resort that are very easy to catch around the property. The big con is the upselling, when I checked in they offered an upgrade to a different property for more money. Then they try to rope you in an hour long presentation to join their travelers club.

Buen servicio de todo el personal , alimentación variada buena. Lo que no me gustó La puerta del balcón problema con la cerradura No tenía buen aire , pasé calor Baño en general necesita remodelacion

Nos ficamos em dois resorts em Punta Cana. Com isso ficou otimo para compararmos. Nosso quarto era espaçoso porem precisa de uma renovada. Por conta das folhagens talvez achamos baratas quase todos os dias nos quartos e varios mosquitinhos de umidade. Porem uma coisa que nos surpreendeu foi a variedade e qualidade das comidas servidas no resort. Tambem gostamos das instalacoes em geral e da turma da animacao.

Pools were nice, they did a good job cleaning the common areas. Rooms are not renovated, lots of bugs everywhere, big gaps in the main door to the room. They must not spray for pesticides because we were getting eaten alive. Property is fram from the beach and because there are many resorts in the area the beach was always packed. Seemed more suited for locals than out of country visitor's. I personally would not go back. Buffet was good but the a la carte restaurants were terrible Lots of activities for the kids and the entertainers were very welcoming, they definitely keep the place alive

Mold in bathroom, water bugs in the room, Waiting for check in was hours, Everyday same food in buffet, in all restaurants you can make only 3 reservations per week, and when you go to make reservations most of restaurants are booked, unacceptable!! I will not recommend anyone to stay in this resort!!

La comida del buffet muy buena pero el único restaurant que visite fue fish market y la comida estaba malisima y sumamente salada. Lo demas del hotel fie bueno pero las habitaciones eran calurosas y deteriodadas, cosas rotas, viejas, la cama incomodisimo el mattre, en fin volveria si solo me dan otra habitación más nueva

It was absolutely an amazing resort however the bed could be softer, or have bitter more comfort to them

I was very disappointed with my experience at Bahia Turquesa. I accidentally left my baby’s formula milk at Las Dalias restaurant, and instead of holding it for me, the staff threw it away. This was very upsetting as I had to spend a significant amount of money to purchase another can while there. While a handful of staff members were helpful, the majority were not pleasant or welcoming, which made the stay less enjoyable. The resort itself also needs major improvements. The rooms are outdated, the fridge did not keep items cold, although the AC worked well. My family and I did our best to make the most of our stay, but overall, the service and facilities need serious updates.

A big complex with various hotels but the Turquesa I am guessing is the cheapest. There were some great service, but at times we had to wait or reorder something three times. Main language is spanish with some english speakers, but not all speak english, nothing wrong with that just pointing out for people that only speak english. The buffet was sok, but food would go cold pretty fast sadly and it was about the same thing every day with a few variety here and there sometimes. The restaurant options were good and I highly recommend Rodrigo Restaurant as one of the option, great food and many different meats. I would recommend to always go with the gran which is their more deluxe one (beside their luxury one)

Aire acondicionado no enfría y el olor a humedad muy fuerte. La llave para abrir la habitación no funcionaba y todos los días tuvimos que ir al counter para activarla

After 11 hours of travel, we spent 5 hours going back and forth from our room to the front desk because our magnetic keys wouldn't work. When someone finally came to help us at 9:15 PM, we spent half an hour with our 3-year-old and 1-year-old daughters playing amidst screws, screwdrivers, and disassembled lock parts, furthermore, the door was left open for half an hour, and the room filled with mosquitoes, making the night impossible. The opening was never properly fixed, and no one came to check on it again. So, we spent the rest of our vacation asking staff or stopping porters passing by on golf carts to open the door for us with the master key. Alternatively, we left the window unlocked so we could climb through and open the front door from the inside in case of emergency (thank God we were at the ground follor) When we explained the situation to the front desk, the response was, 'so sorry, nobody's fault.'Never again Bahia Principe.Never again Grupo Pinero.

Estuve en este hotel desde el 04/16-04/22/2025 Viaje con mi esposa y mi dos niños. Estuve en turquesa donde en mi llegada mi recibieron con una gran alegría y amabilidad. Los maleteros me hicieron el día desde mi llegada hasta mi último día en este lindo resort. Angel, Domingo, ósea todos los maleteros son personas muy amables y ayudan mucho con el transporte etc. En el bar que está en el lobby principal todos son muy atentos y dan un servicios fuera de serie. El Buffet, hay ya es clase parte tanto a mi como a mi familia nos trataron como reyes, todos las chicas y chicos dan un servicio muy especial, y una de la no me puedo quejar son la de las chicas que están en la puerta, te reciben como una alegría única y contagiosa que hacen sentirte en familia; a mí me encantó este Buffet que por nombre lleva Las Dalias. La n conclusión, Marleni de este restaurante fue la que más hizo por nosotros y si en un futuro volviera con mi familia sería gracia a su alta atención y trato. Este resort lo recomiendo sin pensarlo aquí todos dan un buen servicio y te hacen tener lindos recuerdos.

Excelente todo! Solo que el servicio del primer día haciendo check in no fue el mejor, pero luego de eso todo súper bien!!

The staff was the best out of any hotel I've stayed at. They were super friendly and eager to help.

The staff is amazing

Fueron unas buenas vacaciones. Quiero destacar en excelente servicio y las atenciones desde que llegamos por parte del Sr Librado y Domingo (maleteros). Josefina supervisora fue muy amable y nos hizo sentir en casa. Los chicos del buffet las Dalias nos trataron súper bien, el chef muy amable y el perdonal muy servicial y atento. Los chicos de la barra de la piscina fueron muy atentos y nos dieron y servicio de excelencia en espacial (Erickson y Liliana) y los chicos de la animación en el área de la piscina (Ismael, Adán y Cristofer hicieron que disfrutáramos al máximo en el área de la piscina con su carisma y dinamismo. Disfrutamos muchísimo la estadía. Como recomendación en el área de recepción evaluaría al personal ya que algunos empleados no fueron tan amables y tuvimos inconvenientes con una empleada en cuanto a la resolución de problemas con una de las habitaciones. En general muy buena la estadía.

The outdoor pools were the best. Always a vibe, live music and activities for kids and for adults. The food in the pool buffet restaurant was average. The Italian and Hibachi speciality restaurant were good. EVERYONE is looking for a tip, ex., the housekeeper knocked on my door to see if I liked the way she cleaned the room and wanted to let me know someone else would be cleaning it the nx day etc., yes, I have her a $4 tip. If I go back to D.R., The front desk lady receptionist wasn’t the most welcoming, also the website said check-in is at 12 pm, (misleading) it is at 3pm. We had a leak in the bathroom for two days and was only offered to change the room on the last day of that of our stay after complaining once more. If I go back to D.R. again I will definitely be staying at another resort.

The cost of the trip, when compared to other more comparable properties, did not live up to the price. The food was ok at the buffet, better at the restaurants. Staff was not very friendly and did not respond to simple requests, for towels, blankets, c ect. We had to ask multiple times. The beds were the worst I've ever slept on, very hard and I like a really firm mattress but I've slept on softer floors. The pools were nice and the beach was clean but you get jumped on by those trying to sell everything from excursions, trinkets and services. Hard to relax with that. I enjoyed self booked excursions, didn't go through the hotel itself. I booked transportation from Expedia, private transport and when leaving, was asked by hotel staff if two people could join us because their transport didn't come. I said no because not only did I pay a premium, it was the hotel's responsibility to transport those clients not me. Would not come back for the price and experience.

Honestly not great. Front desk had attitude on the day of check in. Staff frequently rolled their eyes and wouldn’t respond to “thank yous”. When we would visit a store we would constantly be pestered by the store clerk into buying more and more, they just would not take a hint to let us be and buy the things we wanted to buy. One man even blocked the exit of a store to make us buy an expensive painting we had no interest in. The vibes felt weird every day. Specialty restaurants were not good and we found ourselves not finishing our meals and just going to the buffet. We also had issues with staff not ever coming in and cleaning our companions’ rooms. One day the power was out in our room for hours while other rooms had it. We had to ask someone to fix it for us three times over the course of seven hours. When someone finally came he was rude and tried to lecture us how he came hours ago and fixed the room despite the fact that he had not. We communicated this with management and have not heard back in three weeks. We have been to other bahia principe properties and they were great. This one was just awful.

Liked the food, pool and beach areas. Disliked service overall. Staff were generally not friendly with the odd person here and there offering a smile. They appeared to hate their jobs and tourists in general. The check in staff were the best but when we checked out the person didnt even ask if we has a pleasant stay etc The main issue was that this resort is NON English speaking , which I was not aware of, therefore ordering drinks and or asking doe anything was a challenge. In regards to drinks it was suprising that they has no diet sodas at all , only Sprite and Pepsi. My family would not return to this resort

Very nice staff and clean, although it is the most difficult from the beach of all the hotels at the Bahia Principe, nothing to do outside the resort in the area so no reason to leave

The best thing about the property is its space, which allows for good walks. The worst thing was the seaweed in the water and on the beach.

Bahia Principe Turquesa was such an excellent place-it's clean, spacious, and very convenient. I like how it's super close to the beach (the hotel offers transport) and the staff provides excursions (you have to pay though) like island hopping or local tour. Our only two issues is that they forced us to reserve a Christmas Eve dinner, where they didn't allow us to pick our food (the restaurant's name is Rodizio Las Olas. Our reservation was at 9:00 pm) They just served us what they wanted! That was very inconsiderate and poor customer service. We ended up without any dinner. As well, not all staff members speak English, so it was a bit frustrating to ask for help.

This was my second time at this location. My prior stay was at the Luxury Ambar but this time we stayed at Turquesa to see if there was a big difference from Grand and Luxury. I would definitely spend the extra money to stay in the Luxury resorts. Small differences between the two but really make the difference for me. Turquesa is the furthest from the beach so it’s almost 1km each way but there are available shuttles to hop on so that was never an issue, just something to note. If you stay at Turquesa, you have access to Grand Punta Cana pools and bar and we personally stayed at the Punta Cana pool closest to the beach. You just had to eat at your own buffet within the resort you booked with. There were snack bars near the beach but we did not eat there. The quality of food and service is the biggest difference. You’re among a lot more people so service is slower. Staff are still generally really nice but not like Luxury. The buffet was good. I was always satisfied with my meals but it wasn’t great. There wasn’t a huge selection. We also only had 2 dinners for the 5 days we were there. We ate at the Garden Grill steakhouse and the Mikado which was a hibachi style dinner and we both really enjoyed but I wouldn’t re-visit Garden Grill again. Entertainment was good, nothing crazy but always something to do. Beautiful beach but finding chairs was not an easy task. Wake up early or you will not get a chair after 9am. Overall, you get what you paid for and worth it to upgrade!

The bedroom was comfortable . The service was great . The people selling the tours not so much . I was offered dolphins tour but once I arrived at the site I was charged a different fee which was an inconvenience . Also I was advised there will be a photographer whom will sell packages towards the end and that was not the case . I was either given the option to buy or don’t buy . The purchase price was $120 which was over priced since it was digital . I was not excited about the beach . So much seaweed that I had to use the pool instead . I was disappointed since I was looking for that beautiful crystal water that I do not find in New York .

The beach being so far away. The staff were extremely friendly and did a wonderful job no matter their function.

Property had many options of restaurants and amenities. The Turquesa section is however towards the front of the resort. There’s no ocean view rooms and not walkable to the beach. Transportation was nice. We upgraded to the Ambar section to be close the beach and had a swim out room. Of course it cost more. The sales folks know how to sell it.

The beach is gorgeous but overcrowded because six resorts use it. The language is truly a barrier for Americans as staff and guests mostly speak only Spanish. The music and shows catered to Spanish only. The food at restaurants was excellent but only sub par at buffets. The daily poolside food was excellent. The common bathroom areas need updated.

Everything is right there. And the train service to the beach was always available.

Having stayed at many all inclusive Caribbean resorts here’s my take on Bahia Grand Turqusa *The staff is amazing everywhere* They are always willing to help and serve in the best way possible! Wish we had people who worked this hard in the US This hotel is part of 5 other hotels on 1 property and is NOT on the beach. There are trolley’s all over to hop on and off to get to the beach. This hotel is lower end, much older, and needs upgrades- old ripped towels, cracked dishes in the dining area, old plastic cups that drinks are served in. Get rid of bathtubs in the rooms! That is way outdated and 1 slip away from a huge disaster. I almost slipped 3 times getting in and out of the bathtub. Buffet food is ok, sometimes cold, not hot enough. Staff is always asking if you want water or a drink at your table. Nightly entertainment doesn’t start until 10pm! Every other all inclusive hotel I’ve stayed at the shows at night start at 9pm! Overall not bad for the value but will stay elsewhere next time.

Bar at the beach was poorly run. An hour wait in line just to get one beer. One slow bartender for a line of 20 people.

Bahia principe was a nice resort, with nice shows for both adults and kids. The downside was their food, both buffet and especially their A la carte. Not much flavour and very salty.

Pools were nice, they did a good job cleaning the common areas. Rooms are not renovated, lots of bugs everywhere, big gaps in the main door to the room. They must not spray for pesticides because we were getting eaten alive. Property is fram from the beach and because there are many resorts in the area the beach was always packed. Seemed more suited for locals than out of country visitor's. I personally would not go back. Buffet was good but the a la carte restaurants were terrible Lots of activities for the kids and the entertainers were very welcoming, they definitely keep the place alive

Mold in bathroom, water bugs in the room, Waiting for check in was hours, Everyday same food in buffet, in all restaurants you can make only 3 reservations per week, and when you go to make reservations most of restaurants are booked, unacceptable!! I will not recommend anyone to stay in this resort!!

Was not a terrible stay but probably wouldn't go baxk. Some of the staff is extremely rude, the quality of the food wasnt tfat great, not to mention everything.I they served eas cold (really need to invest in some burners) and the mosquitos were s9 bad it made it nearjy impossible to enjoy anything. Hardly any activities/shows for entertainment throughout the day/night. Nothing to eat beside the buffet unless u book at a specialty restaurant and u cant put tissue in the toilets. Nof really what im use to when staying at a resort

Food was great. Staff was friendly.

Buffet de almoco e jantar muito limitado de opcoes. Algumas opcoes melhores rapidamente eram esgotadas e levava mais de meiahora para repor, quando era reposto. Em videos vimos que havia nutella no cafe da manha, o que nao ocorreu mesmo apos pedidos! Refrigerante nao havia coca cola, apenas pepsi.

Nice room and nice pools. The biggest complaint would be lack of ala carte restaurant dining opportunities. We have stayed at 15 all inclusive hotels in Mexico and Jamaica and were able to have make reservations every night except one other resort

The pool is nice and clean food was delicious

Having stayed at many all inclusive Caribbean resorts here’s my take on Bahia Grand Turqusa *The staff is amazing everywhere* They are always willing to help and serve in the best way possible! Wish we had people who worked this hard in the US This hotel is part of 5 other hotels on 1 property and is NOT on the beach. There are trolley’s all over to hop on and off to get to the beach. This hotel is lower end, much older, and needs upgrades- old ripped towels, cracked dishes in the dining area, old plastic cups that drinks are served in. Get rid of bathtubs in the rooms! That is way outdated and 1 slip away from a huge disaster. I almost slipped 3 times getting in and out of the bathtub. Buffet food is ok, sometimes cold, not hot enough. Staff is always asking if you want water or a drink at your table. Nightly entertainment doesn’t start until 10pm! Every other all inclusive hotel I’ve stayed at the shows at night start at 9pm! Overall not bad for the value but will stay elsewhere next time.